Detailed System Analysis and Design Report: NewAccess Project

This report provides a detailed analysis of the system design for the NewAccess project. It begins with an identification and analysis of stakeholders, including their influence and power, visualized through a stakeholder map. The report then outlines a questionnaire designed to gather system requirements from physicians, covering their experience, perspectives on electronic health records, and acceptance of the proposed system. Furthermore, the report presents a use case model and detailed use case descriptions, specifically focusing on the 'Login' use case to illustrate the functionalities of the system and ensure security. The analysis is based on the context of the NewAccess project, which aims to provide effective medical help to patients facing mental health issues.

Running head: SYSTEM ANALYSIS AND DESIGN
System Analysis and Design
Name of Student
Name of University
Author Note

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SYSTEM ANALYSIS AND DESIGN
Table of Contents
1. Analysis of the Stakeholders’ Involved and Stakeholder Map........................................2
1.1. Stakeholders’ Map....................................................................................................3
2. Questionnaires.................................................................................................................5
2.1. Introduction Statement..............................................................................................5
2.2. The questions of the Questionnaire..........................................................................5
3. Use Case Descriptions.....................................................................................................8
3.1. Use Case Model........................................................................................................8
3.2. Use Case Description................................................................................................8
3.2.1. Brief Use Case Description...............................................................................8
3.2.2. Detailed Use Case Description..........................................................................9
Bibliography......................................................................................................................12

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SYSTEM ANALYSIS AND DESIGN
1. Analysis of the Stakeholders’ Involved and Stakeholder Map
Stakeholders associated with a particular project involves all those individuals who are
directly or indirectly linked with the execution of a project. Identification and analysis of the
major stakeholders associated with a project is essential to ensure the correct execution of a
project. Execution of a project largely depends on the stakeholders’ needs and therefore, accurate
engagement of the stakeholders within the project is essential. In this project of development and
implementation of NewAccess, identification of the correct stakeholders of the project is quite
essential since this project is a high priority project. The NewAccess project is controlled and
managed by Headspace and therefore, this organization is one of the main stakeholders of this
project. The other important stakeholders, the group in which they belong to, their power or
influence and the proposed project and their interest in the project is indicated in the table below-
Stakeholders
Identified
Group in which they
Belong
Influence/Power of
the stakeholder
Interest on the
project
The project owner
Headspace
Internal Stakeholder High High
The investors and the
project sponsors
External Stakeholder High Medium
The physicians
associated with the
project
External Stakeholder Low Medium
The Project Manager Internal Stakeholder Medium Medium
The Patients for External Stakeholder High Medium

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SYSTEM ANALYSIS AND DESIGN
whom these system is
designed
The Project business
analyst
Internal Stakeholder Medium Low
The above table provides an idea of the most important stakeholders associated with the
NewAccess project. The identified stakeholders are plotted in the stakeholders’ map according to
their power and influence. The detailed stakeholders’ map is discussed in the section below.
1.1. Stakeholders’ Map
Previous section of the report identifies the stakeholders linked with the NewAccess
project. One basis of the power and influence of the identified stakeholders on the project, the
stakeholders are mapped as per their influence and power. The stakeholders’ map is a tool that
enables an organization to map and represent the stakeholders. The following figure indicates the
stakeholders, to be kept satisfied, managed closely, kept informed along with the stakeholders
who are needed to be monitored.

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SYSTEM ANALYSIS AND DESIGN
Color Code
Cautious
Neutral
Supportive
Leading
5
4
3
2
1
1 2 3 4 5
Project
Sponsors
Business Analyst
Project
Manager
Physicians
Interest
Power
Keep
Satisfied
Patients
HeadSpace
Manage
Closely
Monitor Keep
Informed
Figure 1: Representing the NewAccess project stakeholders’ Map
The above figure maps the identified stakeholders linked with the NewAccess project.
The stakeholders for the NewAccess project that are identified in the previous section of the
report are mapped on basis of the interest and power of the stakeholders. The stakeholders’
mapping indicates both internal and external stakeholders associated with the project. The
internal stakeholders generally has a high influence on the project. The external stakeholders
linked with the NewAccess project however, has little or very less decision making power in the
project. The external stakeholders associated with the project needs to be kept updated about the

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SYSTEM ANALYSIS AND DESIGN
status of the project. Appropriate communication among the project stakeholders is generally
ensured by developing a communication plan.
2. Questionnaires
Since the funding of the NewAccess project is already approved, it is quite essential to
collect the systems requirements. One of the most common and most effective techniques of
information collection involves making use of a set of questionnaire to gather information
associated with a project. The following section of the report gives an idea of the introductory
statement of the questionnaire and the set of questions that the stakeholders will be asked as a
part of information gathering. The new access project is being proposed to ensure effective
medical help to the patients having mental health issue. Therefore, the questionnaire is mainly
directed to the stakeholder group “physicians”, in order to collect data related to system
development.
2.1. Introduction Statement
The questionnaire is generated in order to facilitate the requirements gathering and the
requirements identification process of the NewAccess project. The NewAccess information
system will help both physician and the patients in receiving appropriate medical help. The
system promises to store all the patient data and confidential data of the patient in a secure
manner. The set of questionnaire has been prepared to collect and gather data related to the
project implementation.
2.2. The questions of the Questionnaire

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SYSTEM ANALYSIS AND DESIGN
The following question will be answered by the physicians who would take up this
survey.
1. What is your experience in the field of treating mental patients?
o 0-5 years
o 6-10 years
o More than 10 years
2. Do you feel that visiting a number of physicians is one of the major factors that contribute to
the patients providing less details of their medical condition?
o Yes
o No
o May Be
3. DO you feel that maintaining a large number of medical records, manually, is a complex task?
o Yes
o No
4. DO you agree that an electronic or e health record system is able to reduce a number of
operational issues related to patient care?
o Agree
o Strongly Agree
o Neutral
o Disagree

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SYSTEM ANALYSIS AND DESIGN
o Strongly Disagree
5. DO you feel that the proposed NewAccess project will be accepted by the family of the
patients?
o Yes
o No
6. DO agree that secure data storage is possible in NewAccess system?
o Agree
o Strongly Agree
o Neutral
o Disagree
o Strongly Disagree
7. Do you think that patients or their family members will give approval to the number of
hospital to access the medical health records? (if no, explain why)
o Yes
o No ________________________________________________________________
8. Would you prefer to make use of information system like NewAccess? (if no, explain why)
o Yes
o No __________________________________________________________________
9. DO you feel that the proposed system is not needed? (if yes explain why)

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SYSTEM ANALYSIS AND DESIGN
o Yes ___________________________________________________________________
o No
10. Any specific characteristics that the new system should involve?
3. Use Case Descriptions
3.1. Use Case Model
The use case model for the proposed New Access project is as follows-

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SYSTEM ANALYSIS AND DESIGN
Figure 2: Representing the Use case of the NewAccess Project
3.2. Use Case Description
3.2.1. Brief Use Case Description
Registration: Registration is one use case identified from the above figure. The use case
indicates that a patient and a doctor need to register to the system to access it.

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SYSTEM ANALYSIS AND DESIGN
Registration Validation: The administrator is responsible for validating the registration
data provided by the patients and the doctors.
Login: The use case indicates that both the patient and the doctor can login to the system
after registration.
Record Update: After successful login to the system, a patient will be allowed to upload
their health data.
Setting Access Rights: After login to the system, the patients will set access rights to
their health data
Requesting an Appointment: The proposed system will allow the patients to request an
appointment.
Setting up an Appointment: The Headspace worker is responsible for setting up an
appointment with patient and doctor.
Updating Patient Health Records: The headspace worker is responsible for updating the
patients’ record.
Logout: Both patients and doctors can log out of the system when not in use.
3.2.2. Detailed Use Case Description
The use of Login is evaluated in a detailed manner in the table below-
Use Case Field Description
Use case Name Login
Business Event The NewAccess healthcare system can only

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SYSTEM ANALYSIS AND DESIGN
be accessed by the registered users
Actors Patients, Administrator, Doctors
Use case overview The Login use case will provide access rights
to the patients and the doctors
Preconditions Both patients and the doctors need to register
into the system
Termination Outcome Termination of the use case will prevent the
doctors and the patients from accessing the
system.
Use Case Description The Login use case is significantly important
to ensure the much needed security in the
proposed system. The use case will ensure
only the registered candidates are given
access to the system.
Input Summary The input for this use case include the
registration details
Output Summary The output of this system is the access rights
given to the software.
Use Case Notes Successful login into the system is associated
with validation of the registration. The
administrator is responsible for validation of
both registration and login.