System Analysis and Design for Party Placemakers Limited

This report presents a system analysis and design for Party Placemakers Limited, a business specializing in event planning and coordination. The analysis begins with an essay outlining the current manual processes and their inefficiencies, followed by a proposal for a new information system to streamline operations. The report details the requirements gathering process, including interviews and documentation. Part B delves into the technical aspects, including an event table, a domain model class diagram, a design class diagram, a use case diagram, and use case descriptions. The proposed information system aims to improve customer relationship management, reduce manual paperwork, enhance communication, and provide transparency in pricing and services. The report also addresses system development considerations such as stakeholder involvement, risk mitigation, and project scheduling. The goal is to create a robust and efficient system for managing events, customer interactions, and financial transactions, ultimately expanding the business's reach and improving its overall performance. The report highlights the benefits of the new system, including reduced errors, centralized data storage, and improved customer satisfaction. It also provides a detailed breakdown of the functionalities through diagrams and use case descriptions.

Running head: SYSTEM ANALYSIS AND DESIGN
System Analysis and Design: Party Placemakers Limited.
Name of the Student
Name of the University
Author’s Note

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SYSTEM ANALYSIS AND DESIGN
Table of Contents
Part A...................................................................................................................................2
Answer to Question 1: Essay...........................................................................................2
Part B...................................................................................................................................5
Modelling and Diagramming...........................................................................................5
Answer to Question 3: Event Table.................................................................................5
Answer to Question 4: Domain Model Class Diagram...................................................9
Answer to Question 5: Design Class Diagram................................................................9
Answer to Question 6: Use Case Diagram....................................................................10
Answer to Question 7: Use Case Description................................................................10
References..........................................................................................................................14

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SYSTEM ANALYSIS AND DESIGN
Part A
Answer to Question 1: Essay
A system analysis is done for Party Placemakers limited for the development of the
information system. The business organization deals with planning and coordinating special
events. The details of the business and the events are currently managed by the business
organization manually. The manual process takes more time and it becomes a problem for the
staffs for the management of the information about the events. The details are recorded by
conducting an interview with the office manager and the client. The budget of the plan and any
special wishes are highlighted for finalizing the project and the necessary documentation are
done for organizing the event.
The development of the information system would help the organization to manage the
information efficiently and communicate with the staffs. The business process of the
organization are analyzed for gathering the requirement about the project. A preliminary design
of the database are created by developing an event table and different modelling diagrams. The
development of the information system would help the organization to reduce the risk of human
error that can occur due to manual work and all the information about the event can be stored
centrally in a single database (Di Sarno et al. 2016). With the development of the information
system for Party Placemakets Limited (PPL) the business organization can improve customer
relationship with the involvement of the clients actively in the party event. The paper works
required for organization the event would be minimized because the client can fill out a form for
providing the details of the event and other relevant information. The form can be shared with
the staff’s organization the event for reducing the communication gap and more number of

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SYSTEM ANALYSIS AND DESIGN
customers can be served at a time (Pungaonkar, Dudhe and Shete 2017). For maintaining a
transparency in the business process the details of the price for getting extra license or parking
facility can be displayed to the customer. From the information system the customer should be
able to calculate the budget for organizing the event and more special wished can be added for
the event. The developed information system should be able to reduce the waiting time of the
customer and the customer should be able to reach the organization from any remote location.
The business organization can expand their current business with the deployment of the
information system solution in their business process because it would help to reach the
customers from remote locations (Watson, Salmoni and Zecevic 2015). Moreover the
information system would also benefit the organization by recording the accounting information
and transaction of the business. The invoice for each of the transaction can be stored in the
information system and a report can be generated by the manager for auditing the business
benefits. The details of the venues, caterer, florists and the brands should be included in the
information system for ensuring that no information are missed (Jones 2014). The customer
should be able to rank their service and provide comment and it should be viewed by the other
customers for maintaining a transparency in the current business process of the organization.
For the development of the information system it is necessary to prepare a proper
planning and an analysis should be done on the requirement. The information system should be
developed with the involvement of the stakeholders such that the requirement is made clear. The
development team is responsible to create a design by analyzing the requirement and share it
with the client for verification. Meetings should be arranged with the stakeholders for making the
requirement clear and the inclusion of the charges in the information system (Arasu et al. 2016).
The items required to be purchased for organizing the event should be included as the raw

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SYSTEM ANALYSIS AND DESIGN
materials. The price of the raw materials and the labour charges should be included in the
information system for getting the budget of the event organized by Party Placemakers limited.
The timeline for the development of the information system should be set and a project
development schedule should be created for starting the development of the information system.
A prototype of the information system should be created for development of a stress free event
and the priority for the development of the project should be ranked before starting the
development of the information system. The risk associated with the development of the
information system should be identified and a risk mitigation strategy should be created for
handling the risk arising during the development of the information system (Khajenasiri et al.
2014). The project manager should create a project schedule listing all the activity included for
the development of the project. A timeline should be set for completion of each of the activity
and the project team members should be assigned with each of the activity for dividing the
responsibility. It is the responsibility of the project manager to monitor the project development
according to the project schedule and make the resources available for the completion of the
project on the proposed time and budget.
For the management of the information system the current IT personnel should be given
proper training and the executive business people should be included in the development system
for the development of the information system. The information system should be linked with
the database for recording all the details of the event and the details should be reviewed for
selection of the appropriate solution for the management of the business process (Bhatt,
Manadhata and Zomlot 2014). The outsourcing of the project development team and the software
would help in increasing the efficiency of the business process. The staffs with limited
knowledge in computer should be trained for using the information system and properly input the

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SYSTEM ANALYSIS AND DESIGN
validate data. The wrong input of data in the information system can result in error report
generation and thus a validation should be used for checking the input given in the information
system (Buede and Miller 2016). The information system should be build aligning business
needs and experience developer should be employed for the development of the information
system. The database used for storing the organizational information should be secured using
encryption algorithm such that the data are secured from illegal access.
Part B
Modelling and Diagramming
Answer to Question 3: Event Table
Event E
vent
Type
Trigger Source Activity/
Use
Case
System
Response/
Output
Destination
Registratio
n to Party
Placemaker
s Limited
Ext The client
enters
details of
the event
Customer Registration The details
are stored in
the database
and a
message is
sent with
the login
details
Managemen
t team

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SYSTEM ANALYSIS AND DESIGN
Customer
Login
Ext Enter
provided
registratio
n ID and
password
Customer Selection of
the options
Returns to
the
customer
information
page
Customer
Search for
Product
Temp Enquiry
for service
Customer Look up for
the
availability
of the
service
Details of
the service
available
Customer
Booking
service
Ext New event Customer Creation of
new event
list
Real time
linking,
confirmatio
n of the
event,
Details of
the event
Customer
and
Organizer
Change or
cancellation
of service
Ext Request
for change
in service
Customer Updating
the
information
Changing
the
confirmatio
n and
Change in
the service
details
Customer
and
Organizer

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SYSTEM ANALYSIS AND DESIGN
Site Visit Ext The staffs
personnel
makes a
visit to the
venue and
checks site
Site
Manager
Arranges
sub-
contractor,
caterer,
bands and
DJ’s and
florists
The price of
the service
and
purchase of
product is
recorded
Customer
and Site
Manager
Production
of Event
summary
report
Temp End of
week,
monthly,
quarterly
and yearly
Production
of summary
report for
the
organized
events
Summary
report for
the events
Managemen
t Team
Checking
the Event
status by
customer or
managemen
t
Temp Inquiry for
event
status
Customer
and
Managemen
t Team
Looking up
for event
status
Details of
event status
Customer
and
Managemen
t Team

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SYSTEM ANALYSIS AND DESIGN
Add New
Customer
Ext Addition
of
customer
informatio
n
Clerk Managemen
t of the
customer
Addition of
the new
customer
Additional
Staff
Approval of
the
registration
Temp The
registratio
n form is
checked
and
approved
for the
creation of
the
account
for the
new store
Admin The
registration
form filled
by the client
is checked
and verified
for creation
of an
account
The system
administrato
r have the
permission
to access the
system for
creation of a
new account
Customer

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SYSTEM ANALYSIS AND DESIGN
Answer to Question 4: Domain Model Class Diagram
Answer to Question 5: Design Class Diagram

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SYSTEM ANALYSIS AND DESIGN
Answer to Question 6: Use Case Diagram
Answer to Question 7: Use Case Description
Name of the use case Event management use case
Scenario Take user input
Trigger Event Login into the system
Description For inputting the details about the event
required to be arranged by Party Placemakers
limited the client needs to register into the
information system. On successful
registration the customer is redirected into the

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SYSTEM ANALYSIS AND DESIGN
login page where the customer can see the
details of the event plan and the pricing of the
service. The customer can select the event
type and the service. The customer can also
cancel or change the details of the event after
logging into the account. The site manager
makes a site visit and enter the details about
the venue and the other service required in the
information system. The account manager can
generate report for getting the details of the
business process.
Actors Manager, Site Manager, Account Manager
and Customer
Related use case Login
Stakeholders Technical Expert, Customer, Party
Placemakers
Preconditions The customer should successfully login into
the information system for adding details
about the event and book a service.
Post conditions After booking an event service the customer
can change or cancel the order by logging into
the information system.
Flow of activities Actor System

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SYSTEM ANALYSIS AND DESIGN
The customer register
into the information
system
The customer
searches for
combined event plans
The customer selects
an appropriate plan
Change or cancel
order
Site Visit
The details of the
customer and the
requirement are
stored in the database
of the information
system
Information is
fetched from the
database and
displayed to the
customer for the
available event
planning’s.
The details of the
plan with the price
are displayed to the
customer
The status of the
event is checked and
if possible the order
is canceled or
modified.
The site manager

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SYSTEM ANALYSIS AND DESIGN
Publish report
analyzes the venue
where the event is
required to be
organized
The information is
checked and a report
is published with all
the details of the
event
Exemption conditions 1. Forgotten password of the email Id of the
user
2. Network error causing data loss and system
error