System Analysis and Design Report for New Century Wellness Group

This report presents a system analysis and design for the New Century Wellness Group. It begins with an executive summary and proceeds to detail the system's functional and non-functional requirements, including login, registration, reporting, database management, audit capabilities, and email/text functionalities, alongside security, data flow, availability, scalability, recoverability, and data integrity considerations. The report then outlines fact-finding methods such as research, site visits, questionnaires, and interviews, followed by a feasibility study assessing operational, technical, economic, and scheduling aspects. Modeling exercises, including a context diagram, a Level 0 Data Flow Diagram (DFD), and an Entity Relationship Diagram (ERD), are provided to visually represent the system's architecture and data flow. The report concludes that the proposed information system is a valuable tool for enhancing patient care and addressing the organization's challenges. The report includes a comprehensive bibliography of cited sources.

Running head: SYSTEM ANALYSIS AND DESIGN
The New Century Wellness Group System
Analysis and Design
Name of the Student
Name of the University

1THE NEW CENTURY WELLNESS GROUP SYSTEM ANALYSIS AND DESIGN
Executive Summary
The report reflects the system analysis and design process for the new century wellness group
system. The system analysis is costing of data collection through four fact finding approaches
such as research and site visits, questionnaire, interviews and prototyping. The functional and
non- functional requirements has been provided within the report. Three models of the new
century wellness group system has been generated such as context diagram, level 0 DFD and
ERD.

2THE NEW CENTURY WELLNESS GROUP SYSTEM ANALYSIS AND DESIGN
Table of Contents
Introduction:....................................................................................................................................3
1. System Requirements:.................................................................................................................3
1.1 Functional Requirements:......................................................................................................3
1.2 Non-Functional Requirements:..............................................................................................4
2. Fact Finding Methods:.................................................................................................................5
3. Feasibility Study:.........................................................................................................................7
4. Modelling Exercises:...................................................................................................................8
4.1 Context Diagram:...................................................................................................................8
4.2 Level 0 Data Flow Diagram:.................................................................................................9
4.3 Entity Relationship Diagram:..............................................................................................10
Conclusion:....................................................................................................................................10
Bibliography:.................................................................................................................................11

3THE NEW CENTURY WELLNESS GROUP SYSTEM ANALYSIS AND DESIGN
Introduction:
Information system is a part of information and communication technology that
concentrates on reducing the efforts of carrying out business process and increasing business
efficiency.
Within the report the information system has been developed for New Century Wellness
Group. The report consists of system requirements, fact finding methods and feasibility study.
Along with these, the report holds the modelling like context diagram, DFD level 0 diagram and
ERD.
1. System Requirements:
Functional and non-functional are the two basic requirements of the system that has been
addressed within this part of the report.
1.1 Functional Requirements:
Login: Login is the basic functionality of the system as it will allow the system to
determine which data to be provided which user. The login will be done through different id and
passwords provided to individual users.
Registration: in order to identify the users, the database must have the id and password
stored in the database against a user. This data will be inputted to the system through registration.
Reports: The reports are a very crucial part of the system. The reports are generated
through the data collection process and representation. Different kinds of reports will be
generated for different users. The patient will receive patient statement, daily appointment list for
the providers and many more.

4THE NEW CENTURY WELLNESS GROUP SYSTEM ANALYSIS AND DESIGN
Database: The database is the technology that stores the information gathered from the
user end and other sources. These data can be retrieved from any time as required. The access to
the database will be restricted through various protocols. The database will connected to the
system directly and will be holding the data for a very long period of time.
Audit: The audit is the examination of organization’s accounts, particularly through an
independent body. The system will be carrying out the audit process automatically thus saving
the time of the employees to concentrate on the core processes.
Email and Text Sending: The system must be able to send the send the mails and texts to
the patients. The system will be holding the mobile numbers and email address of the individual
patients in the database. In case of need, the system will retrieve the contact information and
send the messages to the patient.
1.2 Non-Functional Requirements:
Security: The security is a crucial non-functional requirement of the system. The system
should be configured in such a way that it can prevent most of cyber-attacks. If the system is not
able to prevent the task then it would shut down itself to prevent data theft. The security will be
implemented in various layers to protect the system, server, database and other parts differently.
Data Flow in Real Time: The data flow is the requirements of the system to transmit data
to different users. The data flow determines the quality of the system and ensures user
satisfaction. If the system is not able to flow information to the requested user accurately and
within time then it would considered as failure of the system.

5THE NEW CENTURY WELLNESS GROUP SYSTEM ANALYSIS AND DESIGN
Availability: The system is responsible for carrying out different processes and request of
users. The system can be accessed by the user at any time of the day. For this reason the system
has to be available to the users 24*7.
Scalability: The system must be able to use resources as per the business requirements.
This will result into resource saving in case of lean months. The scalability is the functional
requirement that makes the system profitable for the business.
Recoverability: Data corruption and lost is a fundamental part of the information system.
The system will be connected to a data backup/recovery and disaster recovery process that will
allow the system to collect the required data anytime needed.
Data Integrity: Data integrity sets the quality parameter of the system. The data that will
be accepted by the system will be filtered and checked for its integrity. If the data passes all the
tests then it will be accepted by the system and stored in the database.
2. Fact Finding Methods:
Fact finding can be referred to the process of collecting information and data in the basis
of the methods that holds present research, document, observation, interviews, questionnaire and
many other samples. Three kind of fact finding methods will be used within the report are such
as research and site visits, questionnaire and interviews.
Research and site visits: This fact-finding process, research and site visits, refers to the
way toward analyzing the problems that had beforehand measured through different causes that
may be reports or participants. In term of handling the prerequisites of problem in new century
wellness group system, the investigator goes to other enterprise that has already implemented the
similar system and gather information regarding the present issues (Zikmund, Babin, Carr and

6THE NEW CENTURY WELLNESS GROUP SYSTEM ANALYSIS AND DESIGN
Griffin 2013). Moreover, the examiner can similar identify the information from database,
contextual analyses, reference books as well as Internet.
Advantages: This process is very beneficial in terms of saving effort and time as the
required information is gathered before project implementation. The expert is able to identify the
mitigation process to the potential issues.
Disadvantage: Need specialist to get to the suitable wellspring of data.
Questionnaire: Polls are likewise one of helpful certainty discovering new century
wellness group system in terms of collecting information from a vast amount participants.
Participants are questioned by the system analyst regrinding their interest, what they want and
how they want the system to perform serves as a great source of providing the exact data to the
project manager (Abel, Deitz and Su 2014). Questionnaires are very effective as the system
analyst does not need to contact with each of the participants individually and further issues can
be mitigated through short interviews. To satisfy the necessities of the framework objective,
framework expert ought to be able to obviously characterize the outline and edge of polls.
Advantages: Individuals is able to fill the frameworks and provide solutions openly to the
system analyst.
Disadvantage: If the participants are not able provide the proper answers to the questions
with full integrity then the system design will be affected.
Interviews: Interviews are mostly used for gathering the data, from the participants and
stakeholders, which are not possible to collect from the questionnaire (Soto 2016). The purpose
of the interview is to identify business related core data. This process is also assisting in
determining which information, gathered from questionnaire, is to be considered and which is to

7THE NEW CENTURY WELLNESS GROUP SYSTEM ANALYSIS AND DESIGN
be not. The interview is very effective in terms of collecting the thoughts and views of the
stakeholders regarding a project and the proposed system. Talking procedure needs great
relational abilities for cooperation between framework examiner and client.
Advantages: People can fill the structures and give answers straightforwardly to the
master.
Disadvantage: Insufficient answers will be gotten from customers. Master cannot watch
the non-verbal correspondence of customer responses.
3. Feasibility Study:
Operational: the operations of the business will be improved through the implementation
of the system.
Technical: the system will allow the business to be technically improved and process
data as per business requirements.
Economic: the cost benefit analysis will show that the system will be providing profit
from the send year of installation.
Schedule: the implementation process is time efficient.

8THE NEW CENTURY WELLNESS GROUP SYSTEM ANALYSIS AND DESIGN
4. Modelling Exercises:
4.1 Context Diagram:

9THE NEW CENTURY WELLNESS GROUP SYSTEM ANALYSIS AND DESIGN
4.2 Level 0 Data Flow Diagram:
Data Stores Entities
Insurance Carriers Office Staff
American Medical Association
Insurance Company
Provider
Payments Provider
Patient

10THE NEW CENTURY WELLNESS GROUP SYSTEM ANALYSIS AND DESIGN
Household Patient
Insurance Company
Providers Provider
4.3 Entity Relationship Diagram:
Conclusion:
The report concludes that the information system proposed for new century wellness
group is a great way of modifying the patient care. The system will be able to provide the
solutions to the issues that the organization is facing. The report is consisting of all the relevant
information. The idea regarding the system has been very clear for the system design and
analysis.

11THE NEW CENTURY WELLNESS GROUP SYSTEM ANALYSIS AND DESIGN