System Analysis and Design Case Study: Headspace Overview

This case study examines the application of system analysis and design principles to Headspace, a mental health service. The assignment includes a stakeholder map illustrating the key actors and their roles, such as patients, case workers, practitioners, and government entities. A questionnaire explores the system's capabilities, patient interaction, and associated challenges. The core of the analysis is a use case diagram, detailing processes like registration, login, story input, and access, along with descriptions of each use case. The diagram outlines the interactions between different actors and the system. The study also includes a description of the use cases, providing detailed information on each step and the actors involved. The assignment concludes with a bibliography of relevant academic sources. The analysis focuses on understanding how the system functions, the roles of different users, and the flow of information within the Headspace platform.

Running head: SYSTEM ANALYSIS AND DESIGN
Case Study- Headspace
Name of the Student
Name of the University
Author’s Note

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SYSTEM ANALYSIS AND DESIGN
Table of Contents
1. Stakeholder Map..........................................................................................................................2
1.1 Digram of stakeholder map...................................................................................................2
1.2 Description of stakeholder map.............................................................................................2
2. Questionaire.................................................................................................................................3
3. Use case.......................................................................................................................................5
3.1 Diagraam of us case...............................................................................................................5
3.2 Description of use case diagram............................................................................................5
Bibliography..................................................................................................................................12

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SYSTEM ANALYSIS AND DESIGN
1. Stakeholder Map
1.1 Digram of stakeholder map
Figure 1: Stakeholder Map
(Source: Created by Author)
1.2 Description of stakeholder map
Store the information of the patient: - The patients generally tell their stories to the
case workers so that the practitioners can easily diagnosis their problem or mental condition. It is
identified that the story of the patient that is collected is mainly stored within the database of the
headspace with proper authentication so that it cannot be misused. The information or story of
the patients can only be accessed with the help of some of the authorized users.

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SYSTEM ANALYSIS AND DESIGN
Sharing the story of the patient: It is identified that the organization “Headspace”
circulate thee story of the patient among the general practitioner as well as psychologist so that
they can easily diagnosis the condition of the patient.
Case worker: The case worker generally engage in collecting proper information from
the patients about their mental condition by conducting meeting with the patients where the
patients tell their stories. The case worker record the stories of the patients and send them to the
practitioner so that they can analyze the challenges that are faced by the patients.
Practitioner: The general practitioner generally involves in analyzing the stories of the
patients for identifying the problems as well as challenges that the organization are facing du to
their improper mental hath condition.
Legislation: The new system should be development properly by following proper rules
and regulation. It is quite important to analyze the rules as well as regulations properly before
the system development so that the entire system must be developed as per the Australian as well
as NSW national rules appropriately.
Government: The government also plays an important role in controlling the
information system development by utilizing proper rules and legislation so that the activities of
the organization are ethical as well as for providing assistance to the people.
2. Questionaire
The questionnaires are as follows:
1. What are the capacities that must be available inside the framework?
2. How the framework is fit for helping the patients?

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SYSTEM ANALYSIS AND DESIGN
3. How the data framework is used by the patients?
4. What are the issues that are primarily related with the advancement and in
addition usage of data framework?
5. What sort of difficulties does the patient for the most part confront while sharing
their stories?
6. What sort of changes must be connected inside the data framework for making the
framework substantially more beneficial for the general population?
7. How the presentation of data framework helps in changing the state of the
association?
8. How the framework works in the wake of giving mistaken information and
additionally data
9. what number days do the tale of the patients is put away inside the framework?
10. How the frameworks separate the stories of the patients?

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SYSTEM ANALYSIS AND DESIGN
3. Use case
3.1 Diagraam of us case
Figure 2: Use case diagram
(Source: Created by Author)
3.2 Description of use case diagram
Description of individual use case:
Name of the use case Register
Description The client by and large registers for utilizing
the arrangement of headspace. For using the
functionalities every one of the patients or

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SYSTEM ANALYSIS AND DESIGN
clients are given a particular ID and
additionally secret word.
Actors Practitioner, case worker as well as
psychologist
Related use case Login
Stakeholders Administrator, practitioner as well as case
worker.
Preconditions On the off chance that the clients are not
enlisted then they expected to enroll first
before signing into the framework.
Post conditions The clients who enrolled will get ID and in
addition secret word which will be
fundamentally used for signing into the
framework for using the elements of the
framework.
Exception In the event that the framework is not
legitimately associated with the database.
Name of the use case Login
Description Legitimate login ID and secret key must be
used inside the framework for signing into the
framework. This will give approval to the
client to enter to their record for using the

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SYSTEM ANALYSIS AND DESIGN
different functionalities of the framework.
Actors Practitioner, case worker as well as
psychologist
Related use case Register
Stakeholders Administrator, practitioner as well as case
worker
Preconditions The clients who will use the functionalities of
the framework must be enrolled. Without
enrollment they won't get the ID and secret
key.
Post conditions In the event that the clients are enlisted then
the framework will enable the client to login
into their record by using legitimate username
and also secret key that is by and large given
at the season of enrollment.
Exception On the off chance that the framework is not
appropriately associated with the database
Name of the use case Input Story
Description The case managers will arrange a meeting
with the patients where the patients talk and
offer their stories. The case managers record
their stories and store them on the database so

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SYSTEM ANALYSIS AND DESIGN
it can be gotten to by the professional for
deciding the reason for the mental sick
soundness of the patient.
Actors Case worker
Related use case Access Story
Stakeholders Administrator, practitioner as well as case
worker
Preconditions On the off chance that the patients story is not
recorded by the case manager for conclusion,
until the point when the patients are not
released.
Post conditions In the wake of recording the narrative of the
patients, the case manager stores the story on
the database so it can be effortlessly gotten to
by anybody whenever without confronting
much trouble.
Exception In the event that the tale of the patient that is
recorded is not put away inside the database
of the headspace
Name of the use case Access Story
Description The stories of the patients that are for the
most part put away to diagnose the reasons of

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SYSTEM ANALYSIS AND DESIGN
mental sick soundness of the patients must be
gotten to by every one of the on-screen
characters including the general expert s so
that the can cooperate working on it of the
patient.
Actors Practitioner, case worker as well as
psychologist
Related use case Input Story
Stakeholders Administrator, practitioner as well as case
worker
Preconditions The staffs of the association are given
appropriate approval with the goal that they
can get to the story whenever for recognizing
and in addition examining the mental state of
the patients.
Post conditions The framework permitted get to just to the
narrative of the patient to all the individual
from the association.
Exception In the event that the narrative of the patient is
not valid, it is adulterated.
Description for the entire use case
Name of the use case Input Analysis Report
Scenario The reports of the patients are for the most

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SYSTEM ANALYSIS AND DESIGN
part entered inside the framework with the
assistance of the staffs after legitimate tests.
Trigger Event Patient Story Update
Description After the stories of the patients are dissected
the general expert will have some test and
after appropriate examination the professional
will share the aftereffects of the finding of the
patients.
Actors Psychologist, General practitioner, and
psychiatrist
Related use case None
Stakeholders Psychologist, General practitioner, and
psychiatrist
Preconditions The stories of the patient are for the most part
put away inside the database of the
association.
Post conditions The stories of the patients are for the most
part refreshed now and again with the goal
that the professional can break down
legitimately.
Flow of activities Actor System
Patient is needed The data framework
will by and large

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SYSTEM ANALYSIS AND DESIGN
request secret word
and also ID with the
goal that the client
can without much of
a stretch sign into the
record.
On the off chance
that appropriate
approval is given the
client will have the
capacity to get to the
data
The user will utilize
the button of add
report
The framework by
and large helps with
diverting that
essentially comprises
of different sorts of
field and also submit
choice.
The user input test
data
The info information
is checked by the
framework for
refreshing the story.