System Analysis and Design Report: Smudge-It Travel Holiday App

This report presents a comprehensive system analysis and design for a proposed mobile application aimed at facilitating group holiday planning for Smudge-It Travel. The report includes key elements such as user personas, scenarios illustrating user interactions, a customer journey map highlighting user experience, a storyboard depicting the booking process, a use case diagram outlining system functionalities, and a task analysis detailing the trip booking process. Furthermore, the report features prototypes of the registration, login, and trip registration pages, providing a visual representation of the app's interface. An analysis of the design choices justifies the decisions made, emphasizing the importance of user-centric design and security considerations. The report concludes with a bibliography of cited sources, demonstrating a thorough understanding of system analysis and design principles in the context of travel application development. This document is available on Desklib, where students can find similar solved assignments and study resources.

Running head: SYSTEM ANALYSIS AND DESIGN
System Analysis and Design
Name of the Student
Name of the University
Author’s note:

1SYSTEM ANALYSIS AND DESIGN
Table of Contents
Persona:............................................................................................................................................2
Scenario:..........................................................................................................................................3
Journey Map:...................................................................................................................................5
Story Board:.....................................................................................................................................6
Use Case Diagram:..........................................................................................................................7
Task Analysis:.................................................................................................................................7
Prototypes:.......................................................................................................................................9
Analysis of Design:........................................................................................................................11
Bibliography:.................................................................................................................................14

2SYSTEM ANALYSIS AND DESIGN
Persona:
Figure 1: User Persona
(Source: Created by Author)

3SYSTEM ANALYSIS AND DESIGN
Scenario:
Figure 2: Scenario One
(Source: Created by Author)

4SYSTEM ANALYSIS AND DESIGN
Figure 3: Scenario Two
(Source: Created by Author)

5SYSTEM ANALYSIS AND DESIGN
Journey Map:
Figure 4: Customer Journey Map
(Source: Created by Author)

6SYSTEM ANALYSIS AND DESIGN
Story Board:
Figure 5: Story Board
(Source: Created by Author)

7SYSTEM ANALYSIS AND DESIGN
Use Case Diagram:
Figure 6: Use Case Diagram
(Source: Created by Author)
Task Analysis:
The task taken into consideration for analyzing is the trip booking process. This analysis
shows trip selection to payment, all the process to confirm a booking. The application will have a
section that will allow the user to register a trip. The user cannot request for a trip/trek unless he
is logged in to the system. The system will track every operation executed by the user based on
the login id of the user. The application will show a lot of trips and trekking options to the user.
The user can see brief details and price of each trip/trek. Then the user will click on desired trip
and the system will provide all the details of that trip to a new page. From this area the user can
request for booking the trip. The system will show available seats for the trip and other details.

8SYSTEM ANALYSIS AND DESIGN
As the whole process is very complex and need to be guided by an admin, the system will not
accept direct booking from customer. Once the request is submitted, the system will show the
request to the admin. Admin later can select the preferable groups/single travelers for trip. Once
the confirmation is done from admin end, the user will receive a mail regarding making the
payment. A link will be in the mail. The user will open the link and a payment gateway page will
appear on screen. The system only accepts card payment (debit and credit both). Once the
payment is complete the application will produce an electronic bill and user can download that
bill in the form of PDF.

9SYSTEM ANALYSIS AND DESIGN
Prototypes:
Figure 7: Registration Page
(Source: Created by Author)

10SYSTEM ANALYSIS AND DESIGN
Figure 8: Login Page
(Source: Created by Author)

11SYSTEM ANALYSIS AND DESIGN
Figure 9: Register for Trip/Trek Page
(Source: Created by Author)
Analysis of Design:
The first design is the user persona. This diagram is content based. This means that the
diagram shows raw content which are structured very nicely. The persona provide a very detailed