Final System Recommendations and BA&SR Report for MTC's Hiring Process

This report provides a comprehensive analysis of EZ-ATS, a Software as a Service (SaaS) applicant tracking system, and its potential implementation within Maryland Technology Consultants, Inc. (MTC). The report begins with an overview of the current business environment and the importance of tec...Read More

Running Head: SYSTEM RECOMMENDATIONS
Maryland Technology Consultants, Inc.
SYSTEM RECOMMENDATIONS
Nam of the Student:
Name of the University:
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Abstract
With the evolution of technology current working processes of the business models are also
evolving. New business models has been also introduced to the market. Some examples of the
evolving business models are the e-commerce. Internet plays an important role in this evolving
market. The processes are being automatized and using the internet many service providers are
trying to deliver high quality service to their clients. Maryland Technology Consultants, Inc.
which is also a consultancy service that attempt to provide high quality services to the customers.
Using the technology in an effective way to improve the services provided by them is their main
goal. Using the technology the company can improve the functions of the organization, the
overall management of the organization. In this report, some recommendations of the system that
will be used by the company is discussed. The company will be using the EZ-ATS systems for
their hiring process. In conclusion, the system was analysed well and the recommendations were
made according to that.

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Table of Contents
Introduction......................................................................................................................................3
Cloud based service models.............................................................................................................3
VI. System recommendation...........................................................................................................4
A. System Justification................................................................................................................4
B. Implementation areas..............................................................................................................5
Conclusion.......................................................................................................................................6
References........................................................................................................................................7

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Introduction
Technology in today’s world has great importance. The role of technology in building a
business is immense. Technology provides innovation in order to increase the responsiveness of
an organization and provides effective and efficient solutions regarding the business processes
(Obeidat et al., 2015). The Maryland Technology Consultants, Inc. is an IT firm that mostly
consults clients using IT methodologies so that the customers can be benefited. The customer
base ranges from small to mid-sized businesses and also includes non-profit organizations and
different levels of government agencies. For the hiring process the company is planning to
implement a SaaS (Software as a service) software, named as EZ-ATS systems. This software
will help to automate the hiring process (Wu, Straub & Liang, 2015). The system is analyzed and
the requirements were provided in this report. In conclusion, the overview of the current system
and the processes of the company are provided and the benefits of using SaaS is produced in this
report.
Cloud based service models
The cloud based service models are categorized into three major types. The first one is
the IaaS also known as Infrastructure as a service model, which is provided by a vendor to the
clients that gives access to a cloud based storage to the clients depending on the subscription or
the cloud services that provides pay-as-you-go access. These services also provide networking
and servers related help and this is implemented in the cloud (Manvi & Shyam, 2014). Some
examples of the IaaS model are the Amazon AWS (Amazon Web services), Microsoft Azure and
Google Compute Engine (GCE). The other model is the PaaS, which stands for Platform as a
service. These services are provided by a service provider which offers the access to a cloud

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based setting, using which the users can build and distribute applications. In this type of service
the hardware and the software are provided over the internet (Verba et al., 2017). Some examples
of the PaaS can be the Apache Stratos, AWS Elastic Beanstalk and Magneto Commerce cloud.
In this report, only the SaaS implementation is used. These type of services are very
effective as it provides the whole software over the internet, in exchange of a monthly
subscription. The users can access the software using the web or then API provided by the
vendor. EZ-ATS is also a SaaS service that is used to deliver high performance in the hiring
process of an organization (Tsai, Bai & Huang, 2014).
VI. System recommendation
A. System Justification
The aim of the Maryland Technology Consultants, Inc. is to make the hiring process
faster and effective with some automation. The implementation of the EZ-ATS will improve the
hiring process.
The software will provide the tracking of the applications (Dmour et al., 2015). The
implementation of the service is also very easy and the use of the software is very user friendly.
Application tracking will help the company to choose better among the applicants (Laumer,
Maier & Eckhardt, 2015). There are customizations available during the implementation. A
dedicated manager account is also provided with the software.
Function like the automatic software updates will be very helpful. This cloud based
service can be accessed using the computer, mobile devices and laptops. One of the most
effective advantage is that there is no need for additional hardware to implement this software.
The data storage is not constrained and provides high level of data security.

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B. Implementation areas
The main area of implementation of the software in MTC would be in the hiring process.
New contracts are coming in for the company but due to the manual hiring process the
assignment and availability of new skilled personnel is slowing down. The chances of the
company of losing the contract is increasing. The use of EZ-ATS services can help to reduce this
constraint. The use of the software will speed up the process of hiring and the company can also
get applications from the different location and can choose a more efficient employee based on
the profile of the applicant.
The implementation of the service requires no additional hardware because everything is
accessed over the internet or cloud (Seethamraju, 2015). The storage is also in the cloud that will
save a lot of physical space. The service is subscription based and has a charge of $50 to $500
per month based on the number of users. For an estimated 60 users the MTC will have to pay a
nominal fee of $100 per month. The service also provides a 30 day trial period to first try the
software with all the functionality.
The service can be accessed from any device using the web browser and the internet or
any wireless connections. The connection of the software and the MTC will be purely over the
internet.
Implementing and using the SaaS service is very easy and configuration can be done by
any of the IT experts in the firm with the help from then dedicated manager who will guide to set
up the software. There are training videos available on the official website of EZ-ATS and
additionally a web based training is also available for a one-time cost of $295.

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After the setup is complete, the testing of the software is must. In order to test the service
a simple test of the user login can be conducted to check if the software is working or not. The
CIO should take the initiative of the testing process. The accounts of the users are set up and
provided to the particular user and after that asking them to login using the credentials provided
to them can help to test the software.
The training of the users of the system can be done using the videos provided in the
official website of EZ-ATS. A training course is also available for a minimal charge. The CEO
should be in charge of the training process and make sure that each employee gets a proper
education about the software. The use of the integrated email service and the chat service should
be understood properly.
Every data is stored and access over the cloud and thus, data migration will not be a
hectic task. All the data will be stored in a cloud and can be accessed anytime and from
anywhere in the world. Any updates are automatically installed without hampering the current
process.
Conclusion
Using the cloud based service models can be very helpful and add efficiency of the
workflow of any organization. Implementation of the EZ-ATS in the MTC can be very effective
because of the high usability and accessibility of the service. The integrated features will be very
helpful in the internal communication of the company. There is no maintenance fee for the
service only the monthly subscription has to be paid. The free training videos will enhance the
users to use the software efficiently. The dedicated account manager will help in the process of
setting up the software and will provide assistance throughout the subscription period. In

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conclusion, using the SaaS service will help MTC to hire faster and with immediate effects. The
use of the service will also enhance the overall performance of the organization.

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References
Dmour, D., Hani, R., Obeidat, D., Yousef, B., Masa'deh, R. E., Almajali, D., & Abdelkarim, D.
(2015). The practice of HRIS applications in business organizations in Jordan: An
empirical study.
Laumer, S., Maier, C., & Eckhardt, A. (2015). The impact of business process management and
applicant tracking systems on recruiting process performance: an empirical
study. Journal of Business Economics, 85(4), 421-453.
Manvi, S. S., & Shyam, G. K. (2014). Resource management for Infrastructure as a Service
(IaaS) in cloud computing: A survey. Journal of network and computer applications, 41,
424-440.
Obeidat, M., North, M., Richardson, R., & Rattanak, V. (2015). Business intelligence
technology, applications, and trends.
Seethamraju, R. (2015). Adoption of software as a service (SaaS) enterprise resource planning
(ERP) systems in small and medium sized enterprises (SMEs). Information systems
frontiers, 17(3), 475-492.
Tsai, W., Bai, X., & Huang, Y. (2014). Software-as-a-service (SaaS): perspectives and
challenges. Science China Information Sciences, 57(5), 1-15.
Verba, N., Chao, K. M., James, A., Goldsmith, D., Fei, X., & Stan, S. D. (2017). Platform as a
service gateway for the Fog of Things. Advanced Engineering Informatics, 33, 243-257.

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Wu, S. P. J., Straub, D. W., & Liang, T. P. (2015). How information technology governance
mechanisms and strategic alignment influence organizational performance: Insights from
a matched survey of business and IT managers. Mis Quarterly, 39(2), 497-518.