BCO2041 Systems Analysis and Design Report: Medical Centre Analysis
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AI Summary
This report presents a systems analysis and design for Family First Medical Centre, aiming to enhance its medical information system. The report begins with an executive summary and details the business requirements, values, and constraints. It includes a comprehensive work plan outlining the project's phases, durations, and tasks. A feasibility analysis assesses the technical, organizational, and economic aspects of the proposed system. Functional and nonfunctional requirements are defined, followed by use cases, process model diagrams (context, level 0, level 1, and level 2 data flow diagrams), and a data model. The data model includes a data dictionary and an entity-relationship diagram (ERD). The report concludes with a bibliography of cited sources, providing a complete overview of the current manual procedures and the proposed automated solution to improve data management and service delivery.

Running head: SYSTEMS ANALYSIS AND DESIGN
SYSTEMS ANALYSIS AND DESIGN
Name of the Student
Name of the University
Author Note
SYSTEMS ANALYSIS AND DESIGN
Name of the Student
Name of the University
Author Note
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1
SYSTEMS ANALYSIS AND DESIGN
Executive Summary
The aim of the report is to enhance the medical information system for Family First medical
Centre. The main focus of the report is to highlight the services that are offered with the Family
first medical Centre. Dr. Robert slate is the founder of the healthcare central and has processed
its working manually. The organization is currently processing manual procedures and this
makes difficult to organize the data related to the medical information. The report has included
all the necessary data along with the discussion of the models and illustrations.
SYSTEMS ANALYSIS AND DESIGN
Executive Summary
The aim of the report is to enhance the medical information system for Family First medical
Centre. The main focus of the report is to highlight the services that are offered with the Family
first medical Centre. Dr. Robert slate is the founder of the healthcare central and has processed
its working manually. The organization is currently processing manual procedures and this
makes difficult to organize the data related to the medical information. The report has included
all the necessary data along with the discussion of the models and illustrations.

2
SYSTEMS ANALYSIS AND DESIGN
Table of Contents
System request.................................................................................................................................3
Business Requirements................................................................................................................3
Business values............................................................................................................................3
Constraints...................................................................................................................................3
Work plan........................................................................................................................................4
Feasibility analysis...........................................................................................................................6
Technical......................................................................................................................................6
Organizational..............................................................................................................................6
Economic.....................................................................................................................................6
Functional requirements..................................................................................................................9
Nonfunctional requirements............................................................................................................9
Use cases........................................................................................................................................10
Process model diagram..................................................................................................................10
Context diagram.........................................................................................................................10
Level 0 data flow diagram.........................................................................................................11
Level 1 data flow diagram.........................................................................................................12
Level 2 data flow diagram.........................................................................................................12
Data model.....................................................................................................................................13
Data dictionary...........................................................................................................................13
SYSTEMS ANALYSIS AND DESIGN
Table of Contents
System request.................................................................................................................................3
Business Requirements................................................................................................................3
Business values............................................................................................................................3
Constraints...................................................................................................................................3
Work plan........................................................................................................................................4
Feasibility analysis...........................................................................................................................6
Technical......................................................................................................................................6
Organizational..............................................................................................................................6
Economic.....................................................................................................................................6
Functional requirements..................................................................................................................9
Nonfunctional requirements............................................................................................................9
Use cases........................................................................................................................................10
Process model diagram..................................................................................................................10
Context diagram.........................................................................................................................10
Level 0 data flow diagram.........................................................................................................11
Level 1 data flow diagram.........................................................................................................12
Level 2 data flow diagram.........................................................................................................12
Data model.....................................................................................................................................13
Data dictionary...........................................................................................................................13
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SYSTEMS ANALYSIS AND DESIGN
ERD...........................................................................................................................................14
Bibliography..................................................................................................................................15
SYSTEMS ANALYSIS AND DESIGN
ERD...........................................................................................................................................14
Bibliography..................................................................................................................................15
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4
SYSTEMS ANALYSIS AND DESIGN
System request
Medical information system is one of the essential components of a medical Centre as it
helps in managing the data within the organization. The main reason behind integrating medical
information system with Family first medical Centre is that it will help in improving the
performance of the organization and will become convenient to save data within the system.
Thus there is a huge need to implement medical information system that can enhance and
upgrade the performance of the system.
Business Requirements
The basic business requirements that are associated with the organization includes:
ï‚· The system will store details regarding patient
 The prescription details and treatment details related to the patients’ needs to be
maintained successfully
ï‚· The system will generate prescription towards the patients along with the recipients
ï‚· It is essential to include prescription field within the system
Business values
The main aim of the organization is to ensure that with the implementation of medical
information system it becomes easy to enhance the services provided towards the customers.
This accelerates the treatment that is provided towards the patients.
Constraints
The organization policy is being prepared in such a way that it will not allow the clients
tp refill the family first prescription.
SYSTEMS ANALYSIS AND DESIGN
System request
Medical information system is one of the essential components of a medical Centre as it
helps in managing the data within the organization. The main reason behind integrating medical
information system with Family first medical Centre is that it will help in improving the
performance of the organization and will become convenient to save data within the system.
Thus there is a huge need to implement medical information system that can enhance and
upgrade the performance of the system.
Business Requirements
The basic business requirements that are associated with the organization includes:
ï‚· The system will store details regarding patient
 The prescription details and treatment details related to the patients’ needs to be
maintained successfully
ï‚· The system will generate prescription towards the patients along with the recipients
ï‚· It is essential to include prescription field within the system
Business values
The main aim of the organization is to ensure that with the implementation of medical
information system it becomes easy to enhance the services provided towards the customers.
This accelerates the treatment that is provided towards the patients.
Constraints
The organization policy is being prepared in such a way that it will not allow the clients
tp refill the family first prescription.

5
SYSTEMS ANALYSIS AND DESIGN
Work plan
Task Name Duration Start Finish
Developing Medical information
system
93 days Mon 9/2/19 Wed 1/8/20
Phase 1: Initiation 12 days Mon 9/2/19 Tue 9/17/19
Conducting meeting 2 days Mon 9/2/19 Tue 9/3/19
Gathering data 5 days Wed 9/4/19 Tue 9/10/19
Budget analysis 5 days Wed 9/11/19 Tue 9/17/19
Phase 2: designing 22 days Wed 9/18/19
Thu
10/17/19
Allocating team with project 2 days Wed 9/18/19 Thu 9/19/19
identifying functional
Requirements
5 days Fri 9/20/19 Thu 9/26/19
identifying Non-Functional
Requirements
5 days Fri 9/27/19 Thu 10/3/19
hardware requirements
analysis
2 days Fri 10/4/19 Mon 10/7/19
Designing system 4 days Tue 10/8/19 Fri 10/11/19
System Modelling 4 days Mon Thu
SYSTEMS ANALYSIS AND DESIGN
Work plan
Task Name Duration Start Finish
Developing Medical information
system
93 days Mon 9/2/19 Wed 1/8/20
Phase 1: Initiation 12 days Mon 9/2/19 Tue 9/17/19
Conducting meeting 2 days Mon 9/2/19 Tue 9/3/19
Gathering data 5 days Wed 9/4/19 Tue 9/10/19
Budget analysis 5 days Wed 9/11/19 Tue 9/17/19
Phase 2: designing 22 days Wed 9/18/19
Thu
10/17/19
Allocating team with project 2 days Wed 9/18/19 Thu 9/19/19
identifying functional
Requirements
5 days Fri 9/20/19 Thu 9/26/19
identifying Non-Functional
Requirements
5 days Fri 9/27/19 Thu 10/3/19
hardware requirements
analysis
2 days Fri 10/4/19 Mon 10/7/19
Designing system 4 days Tue 10/8/19 Fri 10/11/19
System Modelling 4 days Mon Thu
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SYSTEMS ANALYSIS AND DESIGN
10/14/19 10/17/19
Phase 3: Implementation 39 days Fri 10/18/19
Wed
12/11/19
hardware procurement 3 days Fri 10/18/19
Tue
10/22/19
Software Installation 5 days
Wed
10/23/19
Tue
10/29/19
development at front end 9 days
Wed
10/30/19
Mon
11/11/19
preparing database 12 days
Tue
11/12/19
Wed
11/27/19
integrating backend 10 days
Thu
11/28/19
Wed
12/11/19
Phase 4: testing 16 days
Thu
12/12/19
Thu 1/2/20
detecting error 6 days
Thu
12/12/19
Thu
12/19/19
Updating project details 8 days Fri 12/20/19
Tue
12/31/19
Documentation for project 2 days Wed 1/1/20 Thu 1/2/20
SYSTEMS ANALYSIS AND DESIGN
10/14/19 10/17/19
Phase 3: Implementation 39 days Fri 10/18/19
Wed
12/11/19
hardware procurement 3 days Fri 10/18/19
Tue
10/22/19
Software Installation 5 days
Wed
10/23/19
Tue
10/29/19
development at front end 9 days
Wed
10/30/19
Mon
11/11/19
preparing database 12 days
Tue
11/12/19
Wed
11/27/19
integrating backend 10 days
Thu
11/28/19
Wed
12/11/19
Phase 4: testing 16 days
Thu
12/12/19
Thu 1/2/20
detecting error 6 days
Thu
12/12/19
Thu
12/19/19
Updating project details 8 days Fri 12/20/19
Tue
12/31/19
Documentation for project 2 days Wed 1/1/20 Thu 1/2/20
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SYSTEMS ANALYSIS AND DESIGN
Phase 5: Closure 4 days Fri 1/3/20 Wed 1/8/20
Handing over Documentation 1 day Fri 1/3/20 Fri 1/3/20
Project Team Sign Off 3 days Mon 1/6/20 Wed 1/8/20
Feasibility analysis
Technical
The organization at present has manual procedure and hence it becomes essential to
improve the performance of the information system of the medical. With the implementation of
this procedure it will become easy to provide the treatment towards the customers.
Organizational
Organizational feasibility mainly depends on enhancing the facilities provided by the
system of healthcare organization. With the help of system development it becomes easy to
reduce the risks and will increase the profits of the organization.
Economic
Project Cost-
Benefit
Analysis
Analysis
Variables:
Enter values for the cost-benefit analysis in
the INPUT_VALUES worksheet.
SYSTEMS ANALYSIS AND DESIGN
Phase 5: Closure 4 days Fri 1/3/20 Wed 1/8/20
Handing over Documentation 1 day Fri 1/3/20 Fri 1/3/20
Project Team Sign Off 3 days Mon 1/6/20 Wed 1/8/20
Feasibility analysis
Technical
The organization at present has manual procedure and hence it becomes essential to
improve the performance of the information system of the medical. With the implementation of
this procedure it will become easy to provide the treatment towards the customers.
Organizational
Organizational feasibility mainly depends on enhancing the facilities provided by the
system of healthcare organization. With the help of system development it becomes easy to
reduce the risks and will increase the profits of the organization.
Economic
Project Cost-
Benefit
Analysis
Analysis
Variables:
Enter values for the cost-benefit analysis in
the INPUT_VALUES worksheet.

8
SYSTEMS ANALYSIS AND DESIGN
Discount Rate
Used
3.00%
Annual Benefits $
70,000
.00
Annual
Operational
Costs
$
18,000
.00
One-Time
Development
Cost
$
34,256
.00
Year of Project
0 1 2 3 4 5 TOTA
LS
Economic
Benefit
$0.00 $
70,00
0.00
$
70,00
0.00
$
70,000.
00
$
70,000
.00
$
70,000.
00
Discount Rate 1.0000 0.970
9
0.942
6
0.9151 0.8885 0.8626
PV of Benefits $0.00 $67,9
61.17
$65,9
81.71
$64,05
9.92
$62,19
4.09
$60,38
2.61
NPV of all $0.00 $ $ $ $ $ $
SYSTEMS ANALYSIS AND DESIGN
Discount Rate
Used
3.00%
Annual Benefits $
70,000
.00
Annual
Operational
Costs
$
18,000
.00
One-Time
Development
Cost
$
34,256
.00
Year of Project
0 1 2 3 4 5 TOTA
LS
Economic
Benefit
$0.00 $
70,00
0.00
$
70,00
0.00
$
70,000.
00
$
70,000
.00
$
70,000.
00
Discount Rate 1.0000 0.970
9
0.942
6
0.9151 0.8885 0.8626
PV of Benefits $0.00 $67,9
61.17
$65,9
81.71
$64,05
9.92
$62,19
4.09
$60,38
2.61
NPV of all $0.00 $ $ $ $ $ $
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SYSTEMS ANALYSIS AND DESIGN
BENEFITS 67,96
1.17
133,9
42.88
198,00
2.79
260,19
6.89
320,57
9.50
320,57
9.50
One-Time
COSTS
$(34,2
56.00)
Recurring Costs $0.00 $
(18,00
0.00)
$
(18,00
0.00)
$
(18,000
.00)
$
(18,00
0.00)
$
(18,000
.00)
Discount Rate 1.0000 0.970
9
0.942
6
0.9151 0.8885 0.8626
PV of Recurring
Costs
$0.00 $
(17,47
5.73)
$
(16,96
6.73)
$
(16,472
.55)
$
(15,99
2.77)
$
(15,526
.96)
NPV of all
COSTS
$(34,2
56.00)
$
(51,73
1.73)
$
(68,69
8.45)
$
(85,171
.00)
$
(101,1
63.77)
$
(116,69
0.73)
$
(116,69
0.73)
Overall NPV $
203,88
8.77
Overall ROI
1.7473
SYSTEMS ANALYSIS AND DESIGN
BENEFITS 67,96
1.17
133,9
42.88
198,00
2.79
260,19
6.89
320,57
9.50
320,57
9.50
One-Time
COSTS
$(34,2
56.00)
Recurring Costs $0.00 $
(18,00
0.00)
$
(18,00
0.00)
$
(18,000
.00)
$
(18,00
0.00)
$
(18,000
.00)
Discount Rate 1.0000 0.970
9
0.942
6
0.9151 0.8885 0.8626
PV of Recurring
Costs
$0.00 $
(17,47
5.73)
$
(16,96
6.73)
$
(16,472
.55)
$
(15,99
2.77)
$
(15,526
.96)
NPV of all
COSTS
$(34,2
56.00)
$
(51,73
1.73)
$
(68,69
8.45)
$
(85,171
.00)
$
(101,1
63.77)
$
(116,69
0.73)
$
(116,69
0.73)
Overall NPV $
203,88
8.77
Overall ROI
1.7473
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SYSTEMS ANALYSIS AND DESIGN
Break-even
Analysis
Yearly NPV
Cash FLOW
$(34,2
56.00)
$
50,48
5.44
$
49,01
4.99
$
47,587.
37
$
46,201
.33
$
44,855.
66
Overall NPV
Cash FLOW
$(34,2
56.00)
$
16,22
9.44
$
65,24
4.42
$
112,83
1.79
$
159,03
3.12
$
203,88
8.77
Functional requirements
The functional requirements that are associated with the system includes verifying the
details of the patients, initiating the diagnosis process for patients, storing details regarding drug
and generating receipt for the patients based on the prescription.
Nonfunctional requirements
The basic nonfunctional requirements that are associated with the system includes it will
be made available towards the patient for 24/7 so that the patients can be attended at any period
of time. The second most feature that is going to be made available towards the system is that it
will ensure better secured way of keeping the health records. Security will ensure better
performance throughout the organization.
SYSTEMS ANALYSIS AND DESIGN
Break-even
Analysis
Yearly NPV
Cash FLOW
$(34,2
56.00)
$
50,48
5.44
$
49,01
4.99
$
47,587.
37
$
46,201
.33
$
44,855.
66
Overall NPV
Cash FLOW
$(34,2
56.00)
$
16,22
9.44
$
65,24
4.42
$
112,83
1.79
$
159,03
3.12
$
203,88
8.77
Functional requirements
The functional requirements that are associated with the system includes verifying the
details of the patients, initiating the diagnosis process for patients, storing details regarding drug
and generating receipt for the patients based on the prescription.
Nonfunctional requirements
The basic nonfunctional requirements that are associated with the system includes it will
be made available towards the patient for 24/7 so that the patients can be attended at any period
of time. The second most feature that is going to be made available towards the system is that it
will ensure better secured way of keeping the health records. Security will ensure better
performance throughout the organization.

11
SYSTEMS ANALYSIS AND DESIGN
Use cases
The use cases that are associated with the Family first organization includes appointment,
record details, registering within the system, generating prescription, providing receipt, making
payment, drug list, logging out.
Process model diagram
Context diagram
SYSTEMS ANALYSIS AND DESIGN
Use cases
The use cases that are associated with the Family first organization includes appointment,
record details, registering within the system, generating prescription, providing receipt, making
payment, drug list, logging out.
Process model diagram
Context diagram
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