TAE40116 Certificate IV Project 3: Email Handling Observation Form

This document is an observation form for Project 3, assessing a candidate's email handling skills within the context of the TAE40116 Certificate IV in Training and Assessment. The form evaluates the candidate's ability to facilitate learning, focusing on whether the candidate and learner agreed on objectives, explained learning facilitation techniques, used appropriate communication, and maintained the learner's attention. The form includes a 'Satisfactory' (S) and 'Not Yet Satisfactory' (NYS) assessment for each criterion, along with a comment section and a declaration section for the assessor's signature, date, role, and qualifications. The learner's satisfaction with the trainer's methodology is also noted. The assignment is a practical assessment tool used to evaluate the candidate's performance in a simulated training environment. The document also references the assignment brief which includes version control details and document history for the Learner Guide and Assessment Workbook.

Project 3 Consultation Session: Observation Form
Candidate’s Name: Katarina Yeltzin’s
Session Title: Email handling
Legend:
For each statement select,
S – Satisfactory, if the candidate has satisfactorily met the assessment criteria below
NYS – Not yet satisfactory, if the candidate has not yet satisfactorily met the assessment criteria
below
Once completed, sign and date the Declaration section at the end of the form.
Assessment Criteria S NYS
1. Did the candidate and learner agree on the objectives and scope of the
work-based learning? ☒ ☐
2. Did the candidate explain the basis of the learning facilitation techniques or
practices to the learner? ☒ ☐
3. Did the candidate appropriate communication techniques to agree on
learning plans with the candidate? ☒ ☐
4. Did the candidate use the appropriate language, tone and pace during their
conversation to maintain the learner’s attention? ☒ ☐
Comments
The learner is fully satisfied with the learning methodology of the trainer as they uses all the
practical tools.
Declaration
By affixing my signature below, I am declaring that this document is a true and accurate record of the
candidate’s performance. By signing this document, I am also allowing [RTO Name] to verify my
qualification.
Assessor/Observer’s Name:
MTPS
Assessor/Observer’s Signature:
Date:
12th may 2019
Observer’s Role:
Trainer
Observer’s Contact Details:
Observer’s Qualifications:
IT expert
Project 3 Observer Form 1Version No. 1.1 Produced 15 August 2017
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