TAE40116 Certificate IV: Documenting Training and Assessment Program

This document details the preparation and delivery of a TAE40116 Certificate IV in Training and Assessment program, focusing on the documentation of various aspects. It covers the selection of senior authorities to guide the training, the use of resources, and the importance of legal documentation. The document includes session plans with timings, activities, and required resources, emphasizing the six essential elements for effective presentation. It discusses the contextualization of information and the purpose of session plans in delivering appropriate training. The assignment also addresses learner requirements, team collaboration, and strategies for handling customer complaints and employee management. The provided solution includes scenario-based session plans, emphasizing the importance of identifying learner needs and ensuring team goals are met. Finally, it includes a review of the training program's effectiveness and the importance of providing appropriate training to achieve desired results.

ASSESSMENT TASK

ASSESSMENT TASK 5.2

DOCUMENT YOUR PREPARATION
• The senior authorities will be selected to guide the training program
so that important elements of the training can be delivered to the
learner.
• With the help of appropriate support the learner can gain knowledge
regarding the practical environment and a personal interviewer will
be hired through which the experiences of the learner will be gained.
• With the help of senior authorities all the available materials and
resources can be easily made available and the constraints can be
eliminated regarding the knowledge.

DOCUMENTATION
• Legal documents and frameworks and needs to
be completed before initiating the training
program so that further legal issues can be
eliminated.
• The permission from the senior authorities
should be given so that the training program can
be conducted appropriately. Indication of the
legal documents should be checked and verified
before initiating the training program.
• The next document is of training program
planned. In this document to the planning of the
training program will be conducted according to
which the training session will take place.

Cont.
• All the necessary details regarding the training program will be
mentioned in the report. This document will be highly
authentic and all the authorities will be involved while
planning the training program.
• The next document is of training packages and endorsed
courses. The courses which has been provided by some
supporting parties will be signed and authenticated. This will
have the agreement which will prove that the training courses
and packages are highly relevant and legal.

SESSION PLAN
• course title, session information,
location, date, etc.: Training session
• Timings : 2 pm to 7 Pm
• Activities: Notes, practical sessions,
interview, doubts class
• resources required: Audio speakers,
whiteboard, laptop, projector, press
enter, chart paper, visuals and folders
will be required to present the training
session. With the help of all the six
elements which are used for
presentation increase the level of
efficiency and will also help in
communicating the message to the
learner properly. If any of the six
elements is missing the performance
of the trainee can be disturbed.

DELIVERED SESSION
• The term contextualize means creating a subject into context. Every information will be provided in the
written form. It is also known as place or study in context.
• It will also act as a reference point according to which the statement has been made.
• It could also be a circumstance which creates the event or statement of idea through which it can be fully
understood.
• The purpose of the session plan is to create the process of delivering the lectures and provide an
appropriate amount of training so that suitable lessons can be delivered.

REVIEW
• All the trainees were highly satisfied by the training session
because all the elements were delivered as per their
expectations.
• If the expectations are fulfilled in the training program then
appropriate review can be achieved. It is very important to
deliver the appropriate training session so that perfect
functioning of the progress can be observed.
• If the trainees are able to gain the knowledge appropriately
then suitable results can be achieved without any difficulty.
• The main purpose of the training program is really made the
difficulty and provide the appropriate results expected by the
trainees

Cont.
Self-Reflection 1:
Based on the above feedback, how will you utilise the above to adjust your delivery going forward
into the future? Mention a minimum of 3 things that you will do differently going forward if you ever
did that session again.
1. I would inculcate the pattern of presentation and audio visual sessions through which the trainees
will be able to adopt the session appropriately.
2. I would conduct the interview in the team of four people so that they do not hesitate in asking
questions about their doubts.
1. 3 Feedback session will be conducted after every round so that the team members can easily
reciprocate.

SCENARIO 1
SESSION PLAN
• When a session plan is being prepared it is very important to
identify the requirements of the learner so that suitable
planning can be conducted. It is very important to cover all the
elements which needs to be delivered to the learners so that
appropriate results can be achieved.
• All the team members will collaborate and help in performing
their job appropriately so that team goals can be achieved.

Cont.
• All the necessary training will be provided on enhancing the skills
and ability The team members so that they can achieve the targets
appropriately.
• In the training session appropriate strategies will be designed
through which the complaint of the customers can be appropriately
handled.
• It will also be discussed that how to increase the attendance of the
team members and complete the attendance sheet properly without
any default. If any employee is urging for leave suitable strategies
will be developed to handle the Employee.

TASK 5.2