Certificate IV: TAE40116 Project 1 CMS Training Session Observation

This document is an observation form for a CMS training session, evaluating a trainer's performance based on several criteria. The assessment covers aspects like adherence to the session plan, responsiveness to learner needs, use of facilitation skills, management of the learning environment, and communication skills. The observer noted the trainer's rigid behavior, which was not well-received by the learners, indicating a need for improvement. The form includes a declaration section for the observer's signature and contact details, confirming the accuracy of the assessment. The assessment is part of the TAE40116 Certificate IV in Training and Assessment program, focusing on Project 1 of the delivery cluster.

Project 1 Delivery Session: Observation Form
Candidate’s Name:
Session Title: CMS Training
Legend:
For each statement select,
S – Satisfactory, if the candidate has satisfactorily met the assessment criteria below
NYS – Not yet satisfactory, if the candidate has not yet satisfactorily met the assessment criteria
below
Once completed, sign and date the Declaration section at the end of the form.
Assessment Criteria S NYS
1. There were eight (8) learners present during the session. ☒ ☐
2. Did the candidate conduct the session according to the session plan,
modifying it where appropriate to meet the learner’s needs? ☒ ☐
3. Did the candidate successfully identify and respond to the needs of learners
during the session? ☒ ☐
4. Did the candidate use the diversity of the learner group as another resource
to support their learning? ☒ ☐
5. Did the candidate apply the appropriate learning support and instructional
strategy in delivering the training, to support the LLN requirements of the
learner group?
☐ ☒
6. Did the candidate demonstrate effective facilitation skills to ensure effective
participation? ☒ ☐
7. Did the candidate demonstrate the use of effective facilitation skills to
ensure effective group management? ☒ ☐
8. Did the candidate make adjustments to the delivery sessions to address
specific needs of their learners or circumstances that came up during
training?
☐ ☒
9. Did the candidate adequately manage inappropriate behaviour and
potential for conflicts during the session to ensure that learning can take
place?
☒ ☐
10. Did the candidate implement strategies that allowed them to maintain an
appropriate learning environment during the session? ☒ ☐
11. Did the candidate demonstrate the use of appropriate communication skills
to build rapport with the candidates?
This includes the use of appropriate vocabulary, tone and pace when
communicating with their learners and other relevant personnel.
☒ ☐
12. Did the candidate facilitate the training in a style appropriate for each
individual in the learner group? ☒ ☐
13. Did the candidate use language that demonstrates cultural sensitivity? ☐ ☒
14. Did the candidate use language that helped them build understanding and
rapport with the learners? ☐ ☒
Comments
The trainer’s perform the training session as per the session plan but its rigid behaviour do
not like by the majority of the learners which should be improved.
Project 1 Observer Form 1Version No. 1.2 Produced 8 September 2017
© Compliant Learning Resources Page 1

Declaration
By affixing my signature below, I am declaring that this document is a true and accurate record of the
candidate’s performance. By signing this document, I am also allowing [RTO Name] to verify my
qualification.
Assessor/Observer’s Name:
Johnson
Assessor/Observer’s Signature:
Date:
12th may 2019
Observer’s Work Role:
CMS trainer
Observer’s Contact Details:
Observer’s Qualifications:
CMS qualified
Project 1 Observer Form 1Version No. 1.2 Produced 8 September 2017
© Compliant Learning Resources Page 2