Analyzing Talent Strategies for Attraction and Retention at Waitrose

This report analyzes the talent management strategies employed by Waitrose to attract and retain employees. The study begins by outlining the aims and objectives, which include identifying effective talent management strategies, understanding their core concepts, and analyzing related challenges. A literature review explores various talent management strategies, such as assessing cultural fit, providing training and development, and offering recognition and rewards. Challenges such as technological advancements, employee engagement, and work-life balance are also discussed. The project management plan details costs, scope, time frame, and quality assurance measures. Work breakdown structures and Gantt charts are utilized to organize and schedule project activities. The research methodology incorporates both qualitative and quantitative research methods, including primary and secondary data collection. The report outlines the sampling method, sample size, and data analysis techniques, ensuring the reliability and accuracy of the findings. The research uses a sample size of 40 respondents and random sampling to gather information via an online platform. The report concludes with a comprehensive analysis of the talent management strategies used by Waitrose, offering valuable insights into employee attraction and retention within the retail sector.

Managing a Successful
Business Project
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Title: What talent strategies do the best companies use to attract and retain people?
A case study on waitrose.
INTRODUCTION
Talent management is related with analysing the overall workforce management scenario in a
organisation. It is related with the process of attracting retaining and developing employees for
longer time period. There are diverse organisational strategies that can help in maximisation of
employees overall potential (Claus, 2019). Present report is based on analysing various
associated concept of talent management process that can be used in organisations that are part
of retail sector in order to manage their overall workforce. For this purpose there is application of
primary and secondary sources of information in order to achieve the laid aims and objectives in
the course of business functioning.
TASK 1
P1) Aims and objectives of the research
Overview of the Research:
The present research work is conducted for Waitrose so that there can be assessment of the
various talent management strategies that are to be used in the organisation for the purpose of
retaining talent for long term. In this scenario there is need to recommend some of the new
strategies that are to be considered for the purpose of having effective talent management
process. For this purpose there will be collection of data from various primary and secondary
sources of information in order to reach to relevant conclusions and recommendations.
Aims: “To identify talent management strategies do the best companies are using to attract
and retain people in long run”. A case study on Waitrose.
Objectives:
 To understand the basic concept of talent management strategies
 To identify strategies required to attract and retain people in Waitrose
 To analyse challenges associated with attracting and retaining people in Waitrose.
Questions:
 What is the basic concept of talent management strategies in organisations?
 Identify strategies required to attract and retain people in Waitrose?
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 What are some of the challenges associated with attracting and retaining people in
Waitrose?
LITERATURE REVIEW
Basic concept of talent management strategies
As per views of Karin Ansari (2016), there are different talent management strategies that
can be used in organisations for the purpose of attracting and retaining employees in order to
maximise their present potential level. For the purpose of forming effective talent management
strategies there is requirement of several aspects that includes understand the power of job
descriptions that is related with deciding the specifications of job including overall duties, job
titles, necessary skills, working relationships and overall salary that is to be offered. Another
strategy si to assess the candidate cultural fit is a process that is related to creation of right job
descriptions that is required to select candidate as pre required culture of organisation. These are
different aspect of talent management that are to be used in organisations for the purpose of
retaining their employees for longer time period. In Waitrose this concept is associated with
offering continues training and development opportunities so that there can be improvement in
one are to maximise the employee potential level. Another strategy is associated with giving
back employees with respective recognition and rewards. It plays a vital role in maintenance of
employees who are able to feel appreciated, recognized and important that leads o reduction in
employee turnover (6 Simple Talent Management Strategies, 2017).
Challenges associated with attracting and retaining people in Waitrose
As per view points of Prashant john (2017), there are some of the challenges that are associated
with talent management practises in organisations. Such as, there is requirement of updated
technology that is a big challenges experienced by employers in retail organisations. In some
situations updated technology is associated with higher associated cost. Apart from this there is
need of technology for better employee enragement that is also a big challenges that amy posses
a impact on the overall organisation performance. HR roles has evolved ib pas soe tears as
employees are no longer seen as a mass, HR strategies are now focussed on better discern that
can help in driving the process employee productivity, employee motivation. There is need to
adopt some of the crucial skills that can assist in having a core engagement strategy in a
organisation. For this purpose work life balance is also a big challenge for organisations.
Presently HR teams have to understand the various labour laws and compensation plans for
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implementing vast range of skills for creation of statistics modelling. HR actions posses a impact
on top and bottom line employees.
Strategies required to attract and retain people in Waitrose
As per view points of Scott keller & Mary Meaney (2017) There are several strategies that
are to be used by organisations for the purpose of attracting and retaining talent. Recent study
has suggested that approx 600,000 entertainers, researchers, athletes and politicians are higher
preformed are having 400 percent more productivity as average ones. For the purpose of
attracting and retaining talent there are certain specific initiatives that have to be taken by various
organisations for the purpose of improving their talent processes. For this organisations are going
through different cycles of initiatives in order to retain and manage their overall talent in long
run. In case of retail sector organisations like Waitrose it is important to generate an employee
value proposition in this employees have to be offered with tangible rewards, working
experience in the organisation so that leadership can help employees and substance of work.
EVP is truly stronger for attracting and retaining of best talent in organisations (Attracting and
retaining the right talent, 2017). Another strategy is to encourage referrals so that there can be
use of word of mouth for the purpose of enhancing the ability to attract top talent from peer
groups, networks and family.
There are no better recommendations for prospective candidates that word of mouth from
existing employees. There can be development of whole package where salary can be a deciding
factor in selecting a job by an employee. There can be active encouragement and internal
promotions that are used as strategies for the purpose of attracting prospective candidates and
providing clear signals for future progression and development path.
P2)
Project management plan is related with different phases of a project that has to be defined. It
includes various aspects that is cost, scope, resources, quality, communication and many others,
this plan can be very useful for the purpose of identification of the reason because of which
project was undertaken (Whysall, Owtram and Brittain, 2019). There are some of the activities
that are to be performed as a part of project management plan that has to be associated to
different individuals in an organisation. For this purpose project management plan is mentioned
below:
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 COST: In the present research work there is need to incur some of the cost that is related
with procurement of resources. For this purpose there is need to collect all the
information by undertaking research while analysing the data as per specific
requirements. For this purpose there are some of the compulsory costs that have to be
incurred in order to ascertain the requirements of the project.
 Scope: the scope of research is based on analysing the different strategies of managing
talent that can be used in organisations for the purpose of maximisation of the present
value of employees. This research is going to assist in the formulation of suitable
strategies that can assist in the process of maximisation of the competence and abilities of
the present workforce.
 Time: it is crucial for the investigator to determine the overall time frame that needs to be
completed the overall project activities. There will be requirement of a time period of 4
weeks in which project has to be completed (Sparrow, 2019).
 Quality: For the purpose of ensuring better outcomes and higher quality it is important
for the researcher to use authentic sources of collecting data, for this researcher will be
using quality chart so that they are able to compare information as per various
specifications that are to be identified by them in course of research report.
P3) Work breakdown Structure and Gantt chart
Work Breakdown structure: In a research activity, a work-break structure (WBS) is a
deliverable-oriented breakdown of a project down into smaller parts. A WBS is a significant
project deliverable that divides the performance of the employees into manageable chunks.
Basically, it is a strategy for completing a multi-step, difficult project. It is a method of dividing
enormous undertakings to complete it more effectively.
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Gantt Chart: Gantt charts are analysis tools that aid in the arrangement of projects of all
kinds, but they are effective for determining complex projects. Product design timelines and
tasks are divided into a horizontal bar chart that shows timelines, as well as connections,
planning, and deadlines, as well as how much of the job is accomplished per step.
TASK 2
P4) Retail scale research with the help of qualitative and quantitative research
Qualitative research: Qualitative research is a data analysis technique that focuses on
gathering information through single and conversation contact.
Quantitative research: The procedures of collecting and understanding numerical data is
called quantitative method in investigation. It can be opt in order to evaluate patterns and
averages, to forecasts, to verify connection between variables and to determine results to larger
groups (Gupta, 2019).
Primary method: It is, also known as raw data, is data gained directly from the source
through tests, surveys, or inspections.
Secondary research: Secondary data is information gathered by someone other than the
original user. Surveys, information acquired by government bodies, organizational records, and
data originally acquired for other research goals are all popular secondary sources for social
science.
Reliability: the overall reliability of the information is based on collecting primary sources
of information that is helping in the completion of research work as per high degree of relevance.
The first hand collected information will help in enhancing the authenticity of the overall report.
In case of secondary sources of information the reliability will be ensured by selecting only
authentic sources that are identified on various online mediums for the purpose of having
sufficient information base.
Accuracy: The research report consists of reliable and accurate form of information because
there is a mix of both primary and secondary sources of collecting data. This is helping in
ensuring a high degree of accuracy in the present research work.
Interpretation: there is interpretation of the collected primary sources of data by using
thematic analysis and pie chart for the purpose of interpreting the information.
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Sample size: the overall sample size that is part of the present research report is based on
using 40 respondents. Apart from this there is random sampling method that is selected by the
researcher for the purpose of carrying on the research work.
Sampling method: In the present research because of the covid-19 resource is done online
and for this a respondent size of 40 was effective. It had in the process of having sufficient
information because it was not possible together information by physically visiting the
organisation therefore online mediums have been used by the researcher.
Random sampling: in the present research there will be use of random sampling as a part of
probability sampling that will assist researcher in having the required sample size as per the
research requirements.
It is procedure of choosing a right sample size form large number of populations as per
random basis. As it is classified into two different sampling techniques including probabilistic
and non- probabilistic sampling method. For selecting right sample, researcher will use
probabilistic sampling technique in which people are selected as per random basis and also get
equal chances to be selected. By using this technique, 40 respondents are selected randomly who
are the employee of company.
In addition to this, due to COVID-19 researcher fill questionnaire from selected respondents
via online platform including google and many more in which some sample was effective and
give reliable information but on the other side, some sample size had no response towards the
questionnaire.
Analysis of the data with the help of various tools and techniques
Q1 Do you understand the basic talent management aspect? Frequency
a) Yes 30
b) No 10
Q2 As per your view point, talent strategies that can be adopted by
Sollaltek for the purpose of attracting and retaining employees?
Frequency
a) Offering highly Competitive salary 7
b) Better allowances 6
c) having proper commitment from top management 7
d) Ensuring employee improvement 21
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Q3 Do you think talent management strategies can be helpful for Waitrose
in order to attract and retail people for longer time period?
Frequency
a) Yes 36
b) No 4
Q4 What are some of the benefits of talent management strategies for
Waitrose?
Frequency
a) Helping in improving their present competitive position. 7
b) Improvement satisfaction of customers 6
c) Improving their market image 6
d) Eeffective process of cost management. 11
Q5 Do you think there exist a direct relationship between talent
management strategies of Waitrose and employee retention?
Frequency
a) Yes 25
b) No 10
c) Neutral 5
Q6 What are some of common problems associated with talent
management strategies in Waitrose?
Frequency
a) Lower satisfaction level of customers 12
b) Increasing employee turnover 10
c) Negative employee mindset 18
Q7 What are effective strategies that can be used in Waitrose for
overcoming the issues associated with talent management process?
Frequency
a) Improving the present practises of total quality management 20
b) Offering higher quality in their products and services 10
c) Collecting of timely feedbacks 10
Q8 What are the basic principles of that can be adopted for effective talent
management process in Waitrose?
Frequency
a) Effective communication 13
b) Factual decision making 10
c) Enhancing commitment level of employees 17
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TASK 3
P5) Analysis of the data with the help of various tools and techniques
Theme 1: Ttalent management concept
Q1 Do you understand the basic talent management concept? Frequency
a) Yes 30
b) No 10
Interpretation: According to the pie chart mentioned above, it is understood that, 30 of the
respondents out of 40 selected option “yes” which shows that they have a basic understanding
about talent management. They are aware about the concept and the practices talent management
i.e.; talent management is a process with the help of which company tries to get right talent
onboard. Whereas, on the other hand, 10 out of 40 respondents don’t have any idea about talent
management. Thus, it is required that these 10 respondents are provided with certain information
about the aspects of talent management.
Theme 2: Talent strategies that can be adopted for the purpose of attracting and retaining
employees
Q2 As per your view point, talent strategies that can be adopted by Frequency
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Sollaltek for the purpose of attracting and retaining employees?
a) Offering highly Competitive salary 7
b) Better allowances 6
c) having proper commitment from top management 7
d) Ensuring employee improvement 21
Interpretation: From the above diagram it is observed that, there are many talent strategies
which a company can adopt for attracting and retaining employees. Out of which 21 respondents
has gone with the option “ensuring employee improvement” which is highest amongst all.
According to this, respondents believe that company should make sure that they include
strategies which can improve the performance of employees as it will help the company in giving
better results. Moreover, as per the other 7 respondents they think that “offering highly
competitive salary” is the effective strategy for attracting and retaining employees but this is a
short-term solution. Whereas, another 7 respondents believe that “having proper commitment
from top management” can make employees feel some belongingness with the company.
Therefore, it can work as the best strategy for retaining its workers at workpnace. Lastly, rest of
the 6 respondents think that if employees will be provided with “better allowances” then
retaining them will be possible.
Theme 3: Talent management strategies attract and retaining people for longer time period
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Q3 Do you think talent management strategies can be helpful for Waitrose
in order to attract and retaining people for longer time period?
Frequency
a) Yes 36
b) No 4
Interpretation: With the help of the pie chart presented above, it is assumed that, through proper
talent management strategies Waitrose can keep its employees retained and attracted for longer
period of time. As per 36 respondents they think that if talent management perform its activity
very well and succeed in developing effective strategies then it can bring wonders to the
company. However, every company has different policies so there is a need that the strategies are
developed accordingly. On the other hand, 4 out of 40 respondents does not feel like any positive
outcomes from taken management and its strategies as they have gone with the option “no”.
Theme 4: Benefits of talent management strategies
Q4 What are some of the benefits of talent management strategies for
Waitrose?
Frequency
a) Helping in improving their present competitive position. 7
b) Improvement satisfaction of customers 6
c) Improving their market image 6
d) Eeffective process of cost management. 11
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