Investigating Talent Management Challenges: Domino's Pizza in the UK

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This research proposal investigates the challenges of talent management within the fast-food industry in the UK, specifically focusing on Domino's Pizza. The study aims to identify factors affecting employee retention, particularly in the context of Brexit and its impact on the hospitality sector. The research will employ a quantitative methodology, collecting data through questionnaires administered to managers at Domino's Pizza locations in London. The literature review explores existing research on talent management, employee retention, and the challenges faced by the UK hospitality industry, including issues such as staff turnover, compensation, career development, and the effects of Brexit on the workforce. The research objectives include identifying the challenges Domino's Pizza faces in retaining talented staff, and proposing potential solutions. The study provides a timeline for the research activities, from topic development to data analysis and recommendations. The ethical considerations, sampling design, and data analysis methods are also outlined. The research concludes with a detailed reference list of sources consulted.
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INVESTIGATING THE CHALLENDES OF TALENT MANAGEMENT
IN FAST FOOD INDUSTRY UK: A CASE STUDY OF DOMINO’S
PIZZA
KASHIF MANSOOR
HND HOSPITALITY 2020
MONTROSE COLLEGE
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INVESTIGATING THE CHALLENDES OF TALENT MANAGEMENT
IN FAST FOOD INDUSTRY UK: A CASE STUDY OF DOMINO’S
PIZZA
BY
KASHIF MANSOOR
THE RESEARCH PROPOSAL IS SUPERVISED BY
TANVEER AHMEND
LECTURER
AT
MONTROSE COLLEGE, LONDON
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TABLE OF CONTENT
Table of Contents……......……………..….………...................….................. 4
Introduction ........................................................................................................ 5
Research Question .............................................................................................. 5
Research objective ...............................................................................................6
Literature Review ............................................................................................... 7
Research Methodology ........................................................................................9
Quantitative Method ............................................................................................9
Data Collection Method........................................................................................9
Sampling Design ..................................................................................................9
Sampling Technique ............................................................................................10
Ethical Aspects ................................................................................................... 11
Timeline ............................................................................................................. 12
REFERENCES .................................................................................................. 13
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Introduction
The difficulties and issues in ability the board in administration industry UK and exceptionally in
Domino's pizza London staff significant issues in staff commitment additionally staff execution and
staff profession advancement for maintenance in the neighbourliness business . This research study
give understanding about these effect in staff retention.
Over this, organisations get the upper hands along these lines, during this current monetary
circumstance and on head of government Brexit declaration the entire help industry and especially
Domino's Pizza stores in London are confronting a great deal of difficulties with respect to ability the
board.
In the event that the hospitality business of UK will advance effectively and contribute Gross
domestic product to economy so Domino's have to recognize the key issues and issues identifying
with talent management and to hold the staff in an organisation .
Past analysts as of now call attention to various issues and issues about staff retention in the
hospitality business UK and as in Domino's pizza is additionally a piece of service industry . This
exploration will inspect these issues and give essential information and key focuses to domino's
Hospitality so they can beat these issues and attempt to hold their best aptitude staff coming up.
Research Question
The main question of this research is;
WHAT ARE THE CHALLENGES OF TALENT MANAGEMENT IN THE
FAST FOOD INDUSTRY IN UK ? A CASE STUDY OF DOMINO’S PIZZA
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Research Objectives
Aim :-
The aim of this research study to investigate the challenges about staff retention in Domino’s
Pizza London .
Objective
The objective of this research proposal to examine how talent management effect on employee
retention in the hospitality industry UK.
Specific Objective
To investigate the factors / challenges and issues effecting Domino’s Pizza London
in retaining talented staff, after Brexit.
To provide solutions that will give Domino’s pizza London to retain staff in the UK.
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Literature Review
Talent Management
The Introduction of human resources department which include in the organisation methodology to
the improvement of worker's preparation , organisation correspondence and staff advancement
preparing framework (Jones, 2016). Authoritative administration consistently recognize that ability
the executives consistently need in an organisation (CIPD,2010). Holding the current creative, gainful
representative become the significant bit of leeway of human asset of the board (Mohammed,2015).
The procedure of ability the board achievement is consistently link with the fruitful maintenance,
staff fascination and preparing and improvement of organisation staff (Baheshtiffar, 2011)
As referenced the most significant issues in the present UK hospitality industry ability the board and
bosses to give a valiant effort to create and execute the successful techniques inside the organisations
system as Brexit is in progress and Domino's managements use and direct improved preparing and
innovations to hold their capable staff.
Guerrier,(2013) prior clarifies that the UK hospitality industry is customarily occupied at season and
entirely adaptable and organizations can be effective on the off chance that they accomplish the
objectives . The specialist likewise notice the realities about hospitality industry that business pay less
compensation to their expertise and key staff individuals.
Keep on above, Nickson,(2013) brings up two outrageous focuses in industry the quantity of staff
with less aptitude are extremely high those gets low compensation on other hand most modest number
of significant pay staff with the most difficulties like staff improvement, staff inspiration and career
development of the UK hospitality industry staff. Hsu, (2019) likewise said that helpless working life
is constantly identified with lodging and inexpensive food occupations.
While Clark. et al,(2017) additionally keep on saying that talented and prepared staff consistently lean
toward the family life and stay away from to take a shot around evening time and ends of the week,
extremely late and extended periods likewise.
Further going ahead with the above research, Lobel,(2018) referenced that staff have very lack lustre
showing in light of low compensation and less open door in staff preparing and profession
development, as 30% staff turnover bass on these two primary reasons and would be more awful
when in future Brexit and EU hospitality staff will leave because of three fundamental reasons.
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1. Less working hours 65%
2. Less pay and less incentives 60 %
3. Not appropriate career development Plan 30 %
Hospitality industry of UK has been confronting the above notice difficulties and furthermore
regarding holding their staff . In the event that the organisations contribute to beat these difficulties
that will profit the organisation in the achievement of business.
In the event that the staff's duties and energetic exertion to their activity that will affect the great
connection with staff and managements and gives additional work performance in business .
Before Brexit 40000 there were labourers had the chance to openly work in UK cordiality industry
without visa limitation. Anyway because of the current circumstance new approaches are actualizing
will limit the EU labourers to live and work in the UK hospitality industry and without EU labourers
UK hospitality industry need increasingly qualified workforce ( Farazad, 2020 ).
The specialist broke down that the other significant issues in industry like less spotlight on holding
staff in hospitality industry and Domino's is likewise confronting these issues of holding ability in
their stores as most EU labourers turnover and pay issues . Specialist likewise have the chance to
examine these staff issues and discover the reasons that why the management and staff have not great
connection among them and the issues about low maintenance in business just as the arrangements
that organisations actualize to keep and create ability in cordiality industry .
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Research Design
How researcher gather and evaluate the required information by the selected procedures.
( Jalil, 2013 )
Quantitative method
Research study bass on observational conclusion, mathematical method and numerically
study to understand quantitative research. (Zikmund, Babin, Carr & Griffin,2013) .
Respondents and participants identities would be kept anonymous. ( Creswell, 2013 ).
Data Collection Method
Research study collection method is very important and answer the research questions for the
proposal.
Primary Data
Accumulate information for specific purpose and questions are get ready and data would help the
research ( Sekaren and Bougie, 2012 ).
Organized or structured questionnaires provided to members and get quantitative information which
have been select from the population.
10 managers will be partake through purpose /Judgemental sampling on the questionnaires to react
and will gather the surveys.
Sampling Design
Process of questionnaire/ survey is to identify the participant person which shows the
representation of the population as a whole. ( Sekaran & Bougie, 2012 ).
Sampling Size
The research study comprises 10 managers from Domino’s pizza in London selected
randomly from the target population.
Sampling Technique
10 managers have been selected through purpose / judgemental sampling , this is a non-
probability sampling method which is suitable for this research.
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Data Processing
Gathering and control of information is the data processing researcher will collect the data
surveys questionnaires back and check that all data filled completely and accurately.
Data analysis
To systematically evaluate the data which receive from the managers of domino’s Pizza
arrange the information and process in Excel and then get result analytically.
Ethical Aspects
The potential participants will give written consent and ask to complete the questionnaire in
certain time period. The participation is completely voluntary and can withdraw his
participation at any time and all information is confidential and will kept secure and their
name and personal identities under the Data protection Act 1998 .
Time Line
Activity Week
Activity 1 2 3 4 5 6 7 8 9 10 11 12
Develop Topic
Research
Proposal
Literature
Review
Research
Methodology
Data Collect
Date Analysis
Recommendation
Suggestion
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Research Proposal Form
Name and Id
Kashif Mansoor 24413
Section One: Title, objective, responsibilities
INVESTIGATING THE CHALLENDES OF TALENT MANAGEMENT IN
THE FAST FOOD INDUSTRY: A CASE STUDY OF DOMINOS PIZZA
Section Two: Reasons for choosing this research project
To find out the challenges and issues in the service industry and in domino’s why people not
retain in industry and why turnover increase.
Section Three: Literature sources searched
Past researchers theory, service sector current situation and food industry , domino’s position.
Section Four: Research approach, strategies, etc …
Use questionnaire / surveys to gather information and its about domino’s Pizza.
Section Five: Activities and timescales
Activities to be carried out during the research project (e.g. research,
development and analysis of ideas, writing, data collection, numerical analysis,
tutor meetings, production of final outcome, evaluation, writing the report):
YES
Milestone one:
Target date (set by tutor): Yes
No
Milestone two: .........................................................................................
Target date (set by
tutor): .......................................................................................
Yes
No
Add more columns as appropriate
Comments and agreement from tutor
Comments (optional):
I confirm that the project is not work which has been or will be submitted for another
qualification and is appropriate.
Agreed: Yes No Name: Tanveer Ahmed Date:
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REFERENCES
Baheshtiffar, M. (2011) Role of career competencies in organization. European Journal of
Economics Finance and Administrative Sciences, 42(1) 201-221.
Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of
Management, 17(1), 99-120.
Brimhall, K. C., Lizano, E. L. & Barak, M. E., (2014). The mediating role of inclusion: a
longitudinal study of the effects of leader: Member exchange and diversity climate on
job satisfaction and intention to leave among child welfare workers. Children and
Youth Services Review 40, 9–88.Page 65 of 93
CIPD (2010). Annual survey report: learning and talent development.
Creswell, J. W. (2010). Mapping the developing landscape of mixed methods research. In A.
Tashakkori & C. Teddlie (Eds.), SAGE handbook of mixed methods in social and
behavioral research. Thousand Oaks, CA: Sage.
Lathitha, C. (2012). Managing employee attrition-the hr role and challenge. International
Journal of Research In Management, Economics And Commerce, 12.
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Lyria, R. K. (2015). Effect of Talent Management on Organizational Performance in
Companies Listed in Nairobi Securities Exchange in Kenya. Unpublished doctoral
dissertation, University of Agriculture and Technology.
Nyanjom, C. R. (2013). Factors influencing employee retention in the state corporations in
Kenya. unpublished thesis Nairobi: University of Nairobi.
Oladapo, V. (2014). Impact of talent management on retention. Journal of Business studies,
5(3).
Roy, M. (2016). Employers Are Facing the Worst Talent Shortage
Saks, A. M. & Gruman, J. A. (2014). What do we really know about employee engagement?
Human Resource Development Quarterly, 25(2), 155-182.
Shiau, W. L., & Luo, M. M. (2012). Factors affecting online group buying intention and
satisfaction: A social exchange theory perspective. Computers in Human Behavior,
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28(6), 2431-2444.
Tarique, I., & Schuler, R. S. (2014). Global Talent management: Literature review,interactive
framework and suggestions for further studies. Journal of world business, (3) 122-
133.
Vaiman V. & Vance C.M. (2008). Smart talent management: building knowledge assets for
competitive advantage. Edward Elgar Publishing Ltd.
Wattamwar, N. (2016). Training needs identification through competency mapping process.
Retrieved on April 20, 2017 from https://www.linkedin.com/pulse/training-
needsidentification-through-competency-nitinkumar-wattamwar.
Zikmund, W. G., Babin, B. J., Carr, J. C., & Griffin, M. (2013). Business research methods
(9th ed.). New York: SouthWestern/Cengage Learning.
Farazad, K. (2020). The Impact of Brexit on Hotel Industry and 2020 Outlook | By Korosh
Farazad – Hospitality Net. [online] Hospitality Net. Available at:
https://www.hospitalitynet.org/opinion/4096893.html [Accessed 8 June. 2020].
Guerrier, Y. (2013). Human resource management in hospitality. In R. C. Wood (Ed.), Key
Concepts in Hospitality Management. London: Sage.
Hsu, O. (2019). How to Attract Hospitality Talent in 2019. [online]
Hospitalityinsights.ehl.edu. Available at: https://hospitalityinsights.ehl.edu/hospitality-
management-career-talent [Accessed 12 June. 2020].
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