Research Project: Talent Management in the Hotel Industry

This research project investigates the impact of talent management strategies on retaining high-performance employees within the hotel industry, specifically focusing on a case study of the Hilton Hotel Maidstone. The report delves into the importance of talent management in the hospitality sector, exploring various strategies for attracting, developing, and retaining skilled employees. It examines the rationale behind the research, outlining the research aims, objectives, and questions that guide the investigation. The literature review synthesizes existing research on the subject, highlighting the significance of talent management, effective strategies, and areas for improvement. The methodology section details the research approach, philosophy, choice, strategy, data collection methods, sampling techniques, and time horizon. The report employs a deductive approach, positivism philosophy, quantitative research choices, and a survey and systematic literature review as its strategy. Primary data is collected via questionnaires, and secondary data is gathered from various sources. The study utilizes a cross-sectional time frame and random sampling to analyze the impact of talent management strategies and provide recommendations for the Hilton Hotel.

RESEARCH PROJECT

Table of Contents
TASK 1..........................................................................................................................................................3
P1.............................................................................................................................................................3
P2.............................................................................................................................................................6
TASK 2........................................................................................................................................................11
P3...........................................................................................................................................................11
P4...........................................................................................................................................................13
TASK 3........................................................................................................................................................23
P5...........................................................................................................................................................23
TASK 4........................................................................................................................................................25
P6...........................................................................................................................................................25
P7 ..........................................................................................................................................................25
REFERENCES..............................................................................................................................................27

TOPIC: Talent Management Strategies for Retaining High-performance Employees in the
Hotel Industry: A case study of Hilton Hotel Maidstone.
TASK 1
P1
Background of Research
Talent management is determination of a firm to recruit, sustain and also skilled senior
employees on workforce. It is essential that uses strategic resource management to enhance
market performance and also permit the organization to achieve goals. In hospitality sector,
focuses of Talent management on recruitment of skilled workers, who can give the best customer
service or improve user experience to achieve a better experience (Bal and de Jong, 2017).
Customer service quality and workers awareness directly affects the reputation of the hotel in
this sector. Hilton Hotel Maidstone provides the better facilities to customers and serves the
better experience to customers. Hilton Hotel Maidstone hires the well qualified and talented
employees which can give the better customers services and experiences.
Rationale of Research
Given investigation is based on Impact of Talent Management Strategies for Retaining
High-performance Employees in Hotel sector. This research conducts in to personal as well as
professional context. In personal way, researcher conducts research for personal interest and
gaining the understandings. In professional context, investigator conducts research for enhancing
knowledge as well as skills of researcher. This will help in future to researcher for conducting
the similar research in future (Davis, Frolova and Callahan, 2016).
Research Aim
To determine the impact of talent Management Strategies for Retaining High-
performance Employees in the Hotel Industry: a case study of Hilton Hotel Maidstone.
Research Objectives
 To examine the importance of talent management in hospitality sector.

 To evaluate the effectiveness of Talent Management Strategies High –performance
Employees in the Hotel Industry
 To identify the talent Management Strategies for Retaining High-performance Employees
in the Hotel Industry.
 To identify the improvement of Talent Management Strategies for Retaining High-
performance Employees in the Hotel Industry.
Research Questions
 What is the importance of talent management in hospitality sector?
 What are the different talent Management Strategies for Retaining High-performance
Employees in the Hotel Industry?
 How the Talent Management Strategies High-performance Employees in the Hotel
Industry can be improved?
 How improvement of Talent Management Strategies for Retaining High-performance
Employees in the Hotel Industry?
LITERATURE REVIEW
Importance of talent management in hospitality sector
According to viewpoint of Mona Momtazian (2020) Talent management is related to hire
and sustain better talent in company. Human resources endeavours to assure that the staff
members with right and better skills as well as core competencies stay with company for long
period of time. Within an increasingly global economy, effective talent management allows
organizations to compete effectively through an efficient recognition, recruitment and retention
of human resources. Human resources are secret to maintaining competitive benefits. Talent
generates high efficiency and revenue and tends to attract new talent. In fact, expertise in
hospitality is argued to contribute to profitability, efficiency and creativity development. Hotels
must respond quickly to these trends in strategies to attract and maintain vital talent via their new
approaches to working, hiring, monitoring, motivating and managing.

Talent Management Strategies High-performance Employees in the Hotel Industry can be
improved
According to Jennifer Nzonzo and Tsitsi Chipfuva (2020) Talent management
effectiveness on recruitment as well as sustain of the valuable staff members at workplace.
Benefit of executed effectively talent management strategy consists improves employee
recruitment, increased staff engagement and employee retention. Employee retention is ability of
company to sustain staff members. Talent management is characterized as the mechanism by
which high potential performers from abroad and within company are attracted, established and
retained. This is primarily an ongoing recruiting and selection process as well as organizational
development and retention. This can be done by acquiring talent. Talent management is a
strategic and long-term strategy under which high talent is hired not for existing but for the
potential, uncertain and planned positions in the future. In addition, the acquisition of talent
requires not talent recognition and growth, but talent involvement and retention.
In addition of this, talent management plays a necessary role in business and it is also a
contributing component in attaining higher success. If workers are effectively manage as they get
work as per their capabilities than they can easily perform their job roles along with higher
efficiency level. It also may support in retaining workers and at the same time also enhance their
productiveness within the business organization. This is possible when manager of company
allocate specify job roles to workers who are capable to perform the same. Talent management is
not only based on managing people at working area but focus on providing development
programs. With help of this, workers are always give better efforts of accomplishing targets in
set time period. By this employees feel their importance and value within the company that
encourage them retain. This will contributes in developing positive working environment
wherein employees can easily sustain and provide their higher contribution towards their
working activities.
Talent Management Strategies for Retaining High-performance Employees in the Hotel Industry
As per viewpoint of Karim Ansari (2020) The talent management strategies of an
organization, when employee participates, are inspired and satisfied, lead to the reduction of
attrition levels. It also helps the company so that when other positions are empty, talent

management allows the company to schedule the most likely candidate. It is all about dedication
of company to doing they can attract sustain and develop better staff members at marketplace.
There are different talent management strategies for Retaining High-performance Employees in
the Hotel Industry:
Understand job description- It is one of the necessary strategy that explains who comes
to represent organization and make it successful. Concise job description outline from get go
what expect from candidate. It is necessary to include some specifications while hiring such as
job title, necessary skills, salary and benefits and work relationship (Krishnan and Scullion,
2017).
Continuous training and development opportunities- All about training is about
improving employees ' ability. In most cases the company, whether it is underused or distracted,
will lose its skilled workers. It is also imperative that company meet your workers frequently to
address the areas in which they want to change. Training is helpful in enhancing the morale as
well as sustainability at workplace for long period of time.
Openly with communicate with employees: This is necessary for the management of
company to communicate with their employees so that they share their views and problems faced
at working area. Along with this, all level of management is also give employee give one on one
communication and attention as it foster their creativity at working area. By communicating with
staff members, manager of the company can understand their concern and provide them
necessary solution to keep them retain for longer period of time.
Measure employee progress continuously: For retaining as well as developing overall
performance of employees, analyses overall productiveness and progress is one of the effective
strategy through which company promote workers efficiency level. This can be beneficial in
growing as well as retaining high performing employees within the business. Retention of
employees is contributes in reducing employee turnover and increase the overall performance of
firm.
Improvement of Talent Management Strategies for Retaining High-performance Employees in
the Hotel Industry

Robert Half (2020) stated that company has the responsibility to make improvement in its
talent management strategies in order to retaining the high performance staff members in the
hotel industry. It is necessary for management to provide training to employees so that they can
able to deal with the customers in a better manner and also develop positive image in their
mindset. Manager should communicate with the staff members positively so that the positive
impact can be developed on their mindset. From this, the staff members within the hotel industry
will be motivated and perform the organisational activities in significant way. Other than it, this
is necessary in competitive labour market for organisations to provide attractive compensation
packages. That consists salaries, bonus, health benefits and also retirement plans. Each and every
employee should have better understanding of advantages they mainly receive company from
beginning.
P2
Research methodology explains research methods, strategies and designs in depth,
outlining those used for the analysis, which supports preference by explaining the advantages
and drawbacks of each approach and design, in view of its practical applicability to research
(Mohammed, Gururajan and Hafeez-Baig, 2017). There has been research Onion used. Various
layers of the research onion mention below:
Research approaches- This refers to the investigator's process, which can be described
primarily as inductive or deductive. These consider two research approaches used to analyze
qualitative or quantitative data. A deductive approach has been implemented in order to evaluate
quantitative evidence on impact of talent Management Strategies for Retaining High-
performance Employees in Hotel Industry because it is correlated with the quantitative analysis
and does not involve additional time and cost in contrast to an inductive approach. Inductive
approach is not appropriate for this analysis, however, even though this is related to qualitative
research requiring more resources (Nayak, Bhatnagar and Budhwar, 2018).
Research Philosophy- The philosophy of research presents the set of principles
concerning the nature of the reality that actually being studied. It is known as interpretivism and
positivism as two key research philosophies. The positivism research philosophy that the
researcher has used to gather, analyze and interpret quantitatively readily is best suited for the

execution of current study. Other than this, interpretivism philosophy is not suitable for the study
as it relates quality data that need more time (Rachel, Pavithra and Imran, 2016).
Research Choice- Two methods known as qualitative and quantitative are used as the
research choice. All research choices are preferable, but quantitative choices were used for the
current analysis, because they would help to gather accurate and numerical information in a
minimum amount of time. At the other hand, qualitative choice is not useful for the analysis,
since more time and money are required (Rastgoo, 2016).
Research strategies- Research strategy is referred to as an efficient data collection
method which incorporates various strategies like action research, questionnaire, interviews,
experimental research, literature review, case study research, and so on. All of this is effective,
but it has been used as part of survey and systematic literature review according to the current
topic or the research questionnaire. Systemic literature review was used to collect secondary data
for the literature review, and the application was pursued to collect specific information on
impact of talent Management Strategies for Retaining High-performance Employees in the Hotel
Industry (Rowe and et. al., 2017).
Data collection methods- This is related to collection of data and also information from
using authentic sources. Primary as well as secondary are two types of data collection.
Questionnaire is primary source used in a research to collect first-hand information regarding
impact of talent Management Strategies for Retaining High-performance Employees in Hotel
Industry. There are numerous sources of secondary knowledge collection, such as newspapers,
papers, books, etc. In addition to it, all of these literature sources have been used in the
compilation of secondary information on the current subject (Serrat, 2017).
Sampling- The method used through an investigator to collect samples of the whole
population is systematic and applies to samples. There are two major sample selection strategies
or approaches known as probability and non-probability. From the probability sampling, there
has been 40 respondents chosen on a random basis was used to conduct the current investigation.
The primary reason for using the random samples as a type of sample of probabilities, since they
help to choose more samples within a limited period compared with unlikely samples (Taylor,
2018).

Time horizon- This provides time frame for the completion of the study. The time
horizons are of two types: longitudinal and cross- sectional. These are main forms of time frame
because a cross-sectional time period is used to complete the current project as this is aligned
with the actual situation but compared with a linear approach, the project will not take longer. In
addition, the Gantt chart is used as time management method for the project period. It is an
important method as it allows research project to be completed in a given time span (Zhang and
Stewart, 2017).

TASK 2
P3
Cost, access and ethical issues: It section play an important role in undertaking both
primary and secondary research. In this regard, enough amount of capital is significant for
executing as well as performing research activities. Thus, researcher is responsible for managing
enough fund so that they can develop an successful investigation. Furthermore, access is also a
major source that that help researcher in gathering data from directly respondents. As,
investigator have proper access to gather information directly from employees of the company.
Apart from this, analyzing ethical issue is also may contributes in making overall research more
authentic and reliable as well. Thus, investigator is responsible for implementing all the ethical
principles like confidentiality, autonomy, informed consent and many more. Through this,
activities related to research can be evaluated as well as provide valuable results at the end of the
investigation.
QUESTIONNAIRE
Q1) Do you have understanding about the talent management?
a) Yes
b) No
Q2) What is the importance of talent management in hospitality sector?
a) Hire best talent
b) Provide customer better experience

c) Improve organizational performance
Q3) What are major components related to the talent management?
a) Performance management
b) Employee retention
c) Strategic employee planning
Q4) Does talent management helps in retaining the staff members for long period of time
at workplace?
a) Yes
b) No
Q5) What are the different Talent Management Strategies used by Hotel Industry for
Retaining High-performance Employees?
a) Understand job description
b) Provide continuous training
c) Give back to employees with rewards and recognition
Q6) Does talent management strategies are helpful in retaining the talent staff members at
workplace?
a) Yes
b) No
Q7) What is the impact of talent management on productivity and profitability of Hilton
Hotel Maidstone?
a) Improve employees performance
b) Hiring best workers with expertise

c) Enhance productivity
Q8) What are the different issues faced by Hilton Hotel Maidstone related to the talent
management?
a) Poor hiring strategies
b) Ineffective leadership.
C) Employee turnover.
Q9) What are various ways adopted through company to overcome from the talent
management issues?
a) Develop job specifications and description
b) Provide training to employees
c) Adopt advanced technology
Q10) Recommend ways to improving talent management in hospitality industry.
P4
At the time of undertaking research activities it is crucial for investigator to evaluate all
the collected data for making a effectual determination. In this context, there are different type of
analytical tools applied by investigator to analysis data. As thematic analysis, content analysis,
trend analysis, coding and many more. These are effective techniques to analysis qualitative and
quantitative data. This is the reason that researcher needs to implement suitable method for
analyzing information in an appropriate way. Under this research, content investigating would
be implement by research maker in which various themes are developed as per each questions in
order to analysis data systematically.
Data sheet
Q1) Do you have understanding about the talent management? Frequency
a) Yes 30
b) No 10

Q2) What is the importance of talent management in hospitality sector? Frequency
a) Hire best talent 25
b) Provide customer better experience 10
c) Improve organizational performance 5
Q3) What are major components related to the talent management? Frequency
a) Performance management 15
b) Employee retention 15
c) Strategic employee planning 10
Q4) Does talent management helps in retaining the staff members for
long period of time at workplace?
Frequency
a) Yes 35
b) No 5
Q5) What are the different Talent Management Strategies used by Hotel
Industry for Retaining High-performance Employees?
Frequency
a) Understand job description 12
b) Provide continuous training 18
c) Give back to employees with rewards and recognition 10
Q6) Does talent management strategies are helpful in retaining the
talent staff members at workplace?
Frequency
a) Yes 32
b) No 8
Q7) What is the impact of talent management on productivity and
profitability of Hilton Hotel Maidstone?
Frequency
a) Improve employees performance 17
b) Hiring best workers with expertise 10
c) Enhance productivity 13
Q8) What are the different issues faced by Hilton Hotel Maidstone
related to the talent management?
Frequency
a) Poor hiring strategies 12
b) Ineffective leadership. 20
c) Employee turnover. 8

Q9) What are various ways adopted through company to overcome
from the talent management issues?
Frequency
a) Develop job specifications and description 10
b) Provide training to employees 10
c) Adopt advanced technology 20
Question 1: Understanding about the talent management.
Q1) Do you have understanding about the talent management? Frequency
a) Yes 30
b) No 10
Interpretation: Managing skilled workforce is one of the essential activity for business to
amend the performance. As it is starts with the determination of appropriate skills that required
for the business and then proper selection of people along with potentials. Furthermore, talent
management is also help in attaining competitive compensation that includes attractive package
for employees. This can be beneficial in improving the possibilities of retaining as well as
30
10
a) Yes
b) No

sustaining. In this, 30 out of 40 people have better understanding towards the idea of managig
workforce within the business and on the other side, rest of 10 participants are not aware and
understand about talent management.
Question 2: Importance of talent management in hospitality sector.
Q2) What is the importance of talent management in hospitality sector? Frequency
a) Hire best talent 25
b) Provide customer better experience 10
c) Improve organizational performance 5
Interpretation: It is crucial for entity to manage their talent as it may assist in eliminating the
chances of developing of complexities and obstacles at working area. In relation to this, 25 out of
50 respondents think that it help in hiring best talent that contribute a lot in attainment of
predetermined goals and objectives. Along with this, 10 participants think that it also contributes
in providing better customers experience through which firm can easily attain competitive
advantage. Remaining 5 respondents said that talent management assist in improving
organizational performance by retaining their workforce.
25
10
5
a) Hire best talent
b) Provide customer better
experience
c) Improve organizational
performance

Question3: Major components related to the talent management.
Q3) What are major components related to the talent management? Frequency
a) Performance management 15
b) Employee retention 15
c) Strategic employee planning 10
Interpretation: Through the above presented graph it has be analyzed that there are various
components includes while negotiate workforce within the organization. 15 out of 40 participants
think that performance management is efficacious component in which manager of company
analyses employees performance at working area. In addition to this,15 respondents said that
employee retention is also an effective component of talent management that assist in sustaining
workers for long period of time. Apart from this, rest of 10 people said that strategic employee
planning is help in managing talent in business entity and also keep them more cultivable
towards the job roles and activities.
Question 4: Talent management helps in retaining the staff members for long period of
time at working area.
15
15
10
a) Performance management
b) Employee retention
c) Strategic employee planning

Q4) Does talent management helps in retaining the staff members for long
period of time at workplace?
Frequency
a) Yes 35
b) No 5
Interpretation: From the higher up presented graphic chart it has been analyzed that talent
management play a significant role in business as it help in making employees more efficient at
working area. In addition to this, 35 participants think that proper management of employees
support in sustaining staff members within the business organization for long period of time at
workplace. On the other side, rest of 5 respondents are not familiar with this theme and also said
that managing talent not retain employees at workplace.
Question 5: Different talent management strategies used by Hotel industry for retaining
high performance employees.
Q5) What are the different Talent Management Strategies used by Hotel
Industry for Retaining High-performance Employees?
Frequency
a) Understand job description 12
35
5
a) Yes
b) No

b) Provide continuous training 18
c) Give back to employees with rewards and recognition 10
Interpretation: It is momentous for company to implement appropriate talent management
strategies in processing workers performance and also maintain their productiveness. In this
regards, 12 participants think that understanding job description is an efficacious strategy
through which firm can retain high performance employees within the company. In addition to
this, 18 people said that providing continuous training is help in making employee able to
perform well. It contributes in enhancing the performance level of talent. Apart from this, rest of
10 participants present their opinion that providing back to back rewards and recognition to
employees is also an appropriate strategy in which workers get motivated towards the set goals
and objectives.
Question 6: Talent management strategies are helpful in retaining the talented staff
members a working area.
12
18
10
a) Understand job description
b) Provide continuous training
c) Give back to employees
with rewards and recognition

Q6) Does talent management strategies are helpful in retaining the talent
staff members at workplace?
Frequency
a) Yes 32
b) No 8
Interpretation: For retaining skilled and productive staff members, implementation of talent
management plan of action is effective for firm because it contributes in developing workers
performance. With the help of this, company can reduce the chances of rise issues at working
area. In relation to this, 32 out of 40 participants said that proper talent management strategies
focus on enhancement of human resources and at the same time also retain them by providing
better promotion to their talented employees. Remaining 8 respondents are not agree with this
theme because they said that using talent management strategies is not every time effective in
retaining workers within the business organization.
Question 7: Impact of talent management on productivity and profitability of Hilton Hotel
Maidstone.
Q7) What is the impact of talent management on productivity and Frequency
32
8
a) Yes
b) No

profitability of Hilton Hotel Maidstone?
a) Improve employees performance 17
b) Hiring best workers with expertise 10
c) Enhance productivity 13
Interpretation: Proper management of talent is refers to providing better guidance and support
to business organization in making human resource more productive. As employee are the
crucial asset for entity as they give their best attempt to accomplishing all the set goals and
objectives in an appropriate manner. In this context, 17 respondents think that it may help in
improving employee performance in which manager of company focus on providing motivation
to workers to boost their team spirit. Along with this, 10 people said that proper talent
management may support in hiring best or talented workers within the business organization
through which set targets can be easily attained in limited period of time. Furthermore, remaining
13 participants give their opinion that managing talent in also advantageous in enhancing
productivity level of workers in which they get proper promotion and employment to best
17
10
13
a) Improve employees
performance
b) Hiring best workers with
expertise
c) Enhance productivity

workers. This will put positive contact over the organization and its workers in which they
enhance their performance level.
Question 8: Different issues faced by Hilton Hotel Maidstone related to the talent
management.
Q8) What are the different issues faced by Hilton Hotel Maidstone related
to the talent management?
Frequency
a) Poor hiring strategies 12
b) Ineffective leadership. 20
c) Employee turnover. 8
Interpretation: Managing talent is not an easy task for business organization as it create various
that put negative impact in hold workforce for long period of time. In relation to this, 12
participants think that poor hiring strategies is major issue in which company fail in recruiting
skilled talent within the business organization. Furthermore, 20 respondents give their views that
ineffective leadership is also a major issue that faced by company at the time of managing their
talent. Due to this workers reduce their productiveness within the business. On the other hand,
12
20
8
a) Poor hiring strategies
b) Ineffective leadership.
c) Employee turnover.

rest of 8 people share their views point that employee turnover of also a major issue that affect
overall performance of company. If workers are not effective managed at workplace then they
leave organization as it increase employee turnover of the company.
Question 9: Various ways adopted through company to overcome from the talent
management issues.
Q9) What are various ways adopted through company to overcome from
the talent management issues?
Frequency
a) Develop job specifications and description 10
b) Provide training to employees 10
c) Adopt advanced technology 20
Interpretation: From the preceding graphical representation it can be evaluated that it is
significant for company in using appropriate ways for overcoming from the issue of talent
management. With the assistance of this firm can reduce its employee turnover and also improve
productivity level of firm and its workers as well. In context to this, 10 participants said that
develop an appropriate job specifications and description is an effective way that may assist in
managing talent. In addition of this, 10 respondents give their views that providing proper
10
10
20
a) Develop job specifications
and description
b) Provide training to
employees
c) Adopt advanced technology

training and development activities to its employees also help in developing their skills and
experience towards specify job and activities. 20 people think that adopting advance technology
at the time of managing skilled and talented workers as it can be beneficial in reducing turnover
of company.
TASK 3
P5
In order to communicate research outcomes to the intended audience, different tools of
communication will be used by researcher including spoken word, written word, presentation,
online, report etc. All these can be beneficial in meeting research objectives in an appropriate
manner.
Importance of talent management in hospitality sector
According to the collected data from questionnaire, it has been analyzed that talent
management is crucial for company in making employees more productive. Proper management
of employee may beneficial for company in improving its performance level. As majority of
participants also give their views that management of skilled workforce may reduce the
employee turnover of the company by retaining them for long period of time. On the other side,
secondary information is also supported with this objective as it also evaluated that proper talent
management is effective in maintain positive image of company and at the same time also
enhance the working abilities of employees. As it is stated that this objective is met in an
appropriate way.
Talent management impact on employee retention
Talent management is based on the recruiting, hiring and retaining talent in order to
develop positive image of company at market place. As per collected information form primary
and secondary data it has been evaluated that talent management put optimistic contact over the
employee retention because it is focus on managing as well as developing workers capabilities at
working area. It may support company in reducing employee turnover and at the same time also
motivate employees to give their best endeavor of accomplishing planned goals and objectives in

an appropriate manner. Both information are related and also provide valid information that
assist in meeting research objectives.
Talent Management Strategies for Retaining High-performance Employees in the Hotel Industry
According to the primary data collected from questionnaire it can be evaluated that talent
management strategies like Understand job description, Provide continuous training are effective
for managing workers at working area. With the help of these strategies, company can amend
high performance and at at the time same time also bear them. In this regard, majority of
participants give their opinion that providing proper training and development activities,
employees enhance their skills and develop motivation level. This can be contributes in making
workers able to perform their task and activities within the allotted period of time. Thus, it is
stated that implementation of talent management strategies support in retaining high performance
employees within the business organization.
TASK 4
P6
I am happy to get chance to carry out this investigation about determining the impact of
talent Management Strategies for Retaining High-performance Employees within the hotel
industry. This research topic provide vast information that assist me in rising skills and
knowledge about the talent management and how retain workers within the business. As a
investigator I have utilized different methods to undertake this study in which I also improve
various skills like time management, data collection, analysis information and many more. These
skills support me in completing research activities in a systematic manner. Other hand, I also
face various issues of undertaking research like insufficient fund, less time, lack of resources,
unethical behavior of selected respondents and many more. This will put negative impact over
the end results of investigation. For overcoming from these issues, I have developed a Gantt
chart that includes all the activities performed in completing investigation. Along with this, I
have also followed ethical principles that support in me reducing the issue of respondents
unethical behavior. Therefore, overall research provides me huge knowledge and improve my
experience that helped me I undertaking future research in more systematic way without any
kind of issues.

P7
For undertaking this inquiry there are several methodologies that implement by
investigator gather applicable data and content. As an alternative method, investigator will use
interview as it is primary method that support in collecting valid and reliable information as per
selected research subject. This type of method includes open-ended questions asked from chosen
answering. It support in acquiring valid and authentic information towards the research topic and
area. One of the main advantage of using interview is that it help in providing detailed and quick
information from the respondents.
CONCLUSION
As per preceding detailed research it can be evaluated that managing talent within the
company is one of the important activity. In this organization implement as well as formulate
appropriate strategic approach in order to retain skilled workforce for long duration. Along with
this, selected participants has depth information about talent management and strategies that
adopted by company to retain staff members. In addition to this, providing training is one of the
effective approach that make employees able and productive to give their best efforts at
workplace. This will immediately approval in enhancing total execution of workers and
eliminating the possibilities of occuring any kind of issues and obstacles. Furthermore, providing
better promotion and rewards company also help in encouraging them to do well.

REFERENCES
Books and journals
Bal, P. M. and de Jong, S. B., 2017. From human resource management to human dignity
development: A dignity perspective on HRM and the role of workplace democracy. In
Dignity and the Organization (pp. 173-195). Palgrave Macmillan, London.
Davis, P. J., Frolova, Y. and Callahan, W., 2016. Workplace diversity management in Australia.
Equality, Diversity and Inclusion: An International Journal.
Krishnan, T. N. and Scullion, H., 2017. Talent management and dynamic view of talent in small
and medium enterprises. Human Resource Management Review, 27(3), pp.431-441.
Mohammed, A. A., Gururajan, R. and Hafeez-Baig, A., 2017, August. Primarily investigating
into the relationship between talent management and knowledge management in business
environment. In Proceedings of the International Conference on Web Intelligence (pp.
1131-1137).
Nayak, S., Bhatnagar, J. and Budhwar, P., 2018. Leveraging social networking for talent
management: an exploratory study of Indian firms. Thunderbird International Business
Review. 60(1). pp.21-37.
Rachel, D. L., Pavithra, N. R. and Imran, S. M., 2016. Impact of talent management on
organisation culture. The International Journal of Business & Management. 4(2). p.98.
Rastgoo, P., 2016. The relationship of talent management and organizational development with
job motivation of employees. Acta Universitatis Agriculturae et Silviculturae
Mendelianae Brunensis. 64(2). pp.653-662.
Rowe, L. and et. al., 2017. The challenges of managing degree apprentices in the workplace.
Journal of Work-Applied Management.
Serrat, O., 2017. A primer on talent management. In Knowledge Solutions (pp. 385-393).
Springer, Singapore.
Taylor, S., 2018. Resourcing and talent management. Kogan Page Publishers.
van Zyl, E. S., Mathafena, R. B. and Ras, J., 2017. The development of a talent management
framework for the private sector. SA Journal of Human Resource Management. 15(1).
pp.1-19.
Zhang, C. and Stewart, J., 2017. Talent management and retention.