An Investigation into Staff Retention in the Asian Food Industry, BTEC

This research project investigates the challenges of talent management and staff retention within the Asian food industry, using a case study of Maharaja London Ltd. The project includes a research proposal outlining the introduction, background, rationale, research questions, objectives, methodology (qualitative research using questionnaires), sampling strategy, sample size, and ethical considerations. A comprehensive literature review explores challenges such as monetary dissatisfaction, job opportunities, hiring mismatches, lack of job rotation, and unrealistic employee expectations. It also examines cultural factors affecting HR strategies. The project aims to identify these challenges and propose solutions, such as competitive pay, flexible work schedules, and strategies to improve employee retention and overall HR practices. The project concludes with reflections, recommendations, and a list of references.

Research Project Talent
Management in Service
Industry

Acknowledgement
On the very outset of the research, I would like to extend my sincere and heartfelt obligation
towards all the person who helped me in this endeavour. I am ineffably thank to my HOD who
provide me this opportunity to accomplish the assignment.
I would also extend my thankful and pay my gratitude towards my faculty for their valuable
guidance and support.
I also acknowledge with the deep sense of reverence, my gratitude towards my parents and
member of my family who always supported me morally and economically.
Last but not the least, I would like to thank my friends who directly and indirectly helps me to
complete this project.
Thanking you.

Table of Contents
Research Proposal............................................................................................................................1
1. Introduction........................................................................................................................1
2.Background..........................................................................................................................1
Rationale.................................................................................................................................1
3.Research question................................................................................................................2
4. Research Methodology .....................................................................................................2
5. Data collection method ......................................................................................................3
6. Sampling strategy...............................................................................................................3
7. Sample size.........................................................................................................................3
8. Ethical considerations ........................................................................................................3
Literature review....................................................................................................................4
Research methodology...........................................................................................................7
Data Analysis..........................................................................................................................9
Reflection.............................................................................................................................16
Conclusion............................................................................................................................16
Recommendations................................................................................................................17
REFERENCES..............................................................................................................................18
Appendix........................................................................................................................................20

Topic: An investigation into the challenged of staff retention in the Asian Food Industry: A
case study on Maharaja London Ltd.
Research Proposal
1. Introduction
Talent Management touches all the key areas of HR such that from hiring to employees
on boarding and from the performance management to retention. Moreover, the main purpose of
talent management is to increase the performance and retaining employees as well. On the other
hand, talent management is an important aspect of broader human capital management which
actually encompasses hiring the right people and also manage them in effective manner by
developing strong management policies by HR (Ramachandra, 2019). The current report is
based upon to describe the challenges faced by Asian Food industry in order to retaining the
staff. Further, the research study uses different books, articles and journals for conducting
secondary research and also uses primary method that helps to identify the views of different
respondents who assist researcher to meet the defined aim and objectives.
2.Background
There has been many studies and investigation are carried out. For example, competitive
era, every company's HR develop new strategy that helps to enhance their employee performance
in better manner. For that, they also recruit the talented employees who actually perform the best
and assist company to meet their defined aim and objectives (Ansari, 2019). The current study
provides deep research related to impact of talent management with regards to staff retention in
Asian food industry in which researcher provide in depth knowledge related to importance of
talent management. Through this report, different strategies are suggested which are used by the
companies in order to retain employees who may help to meet the defined aim and objectives of
the firm as well.
Rationale
The rationale behind choosing the current topic is such that it helps to enhance current
knowledge related to talent management for HR in Asian industry. Moreover, by study on this
particular topic will helps the researcher to learn solutions which are used by the HR in order to
retaining staff. Such that by recruiting and implementing policies within the food industry will
help to meet the success criteria of a business and also, establishing a high performance
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workforce as well. The current study also describe the importance of talent in the success of a
business and also retaining staff for better success.
The aim of this study is to determine the challenges faced by talent management on the in Asian
Food industry.
3.Research question
• What are the challenges faced by HR of food industry during talent management?
Research objectives:
 To identify the challenges face by HR at the time of staff retention.
 To determine the solutions to minimize the issue faced by the company while retaining
staff.
4. Research Methodology
Quantitative research: It is define as a systematic investigation which is used to collect
the quantifiable data through statistical data and computational techniques. This is used used to
quantify attitudes, opinions, behaviors, and other defined variable, also, used to verbalise results
from a larger sample population
Pros: The results are clear and are harder to misinterpret. The survey can also be easily repeated
and you can reliably track changes over time (Witell, Holmlund and Gustafsson, 2020).
Cons: Quantitative experiments do not take place in natural settings. It also requires a large
sample to deliver reliable results (Quinlan and et.al., 2019). Also, easy to analyse, due to numeric
responses, easy to apply statistical analysis
Qualitative research : It is data collection methods which are much more structured as
compared to quantitative. Thus the common methods are online surveys, face-to-face surveys,
online polls, Systematic observations
Pros: This method assist to determine the changing attitude within a target group i.e. consumer
of a product and service. It also provide the detail and depth analysis to researcher.
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Cons : It did not present statistical representation of the data and that is why sometimes it leads
to delay the results.
Among all the above mention types, researcher will chooses qualitative research method
because it will assist to analyse the results which helps to determine the challenges faced by HR
in food industry.
5. Data collection method
Data collection is the method of collecting data and measuring information on variable in
order to answer the question. There are different methods for the data collection such that survey,
interviews, focus groups or secondary. For this research report, researcher will use questionnaire
under survey method i.e. qualitative method that will help to determine the view of selected
sample and this in turn assist to determine the overall challenges faced by HR department with
regards to talent management in Asian food industry.
6. Sampling strategy
For this research, researcher used simple random sampling method which is used when
researcher have to selected the sample from the range of people. Thus, under this method, each
individual is chosen entirely by chance and each member of a population has also an equal
chance to be involve within a sample.
7. Sample size
For the current research, researcher will chooses 30 HR manager of the Asian food
industry as a sample size that assist to determine their views with regards to topic.
8. Ethical considerations
It is one of the most important element of the research methodology section in which
researcher have to take full consent of the sample prior to the study. Further, researcher should
make adequate level of confidentiality of the research data and make sure that it should not be
misused by the third party. Moreover, any type of miscommunication and misleading the
information should be avoided so that it will lead to generate best outcomes and also assist to
answer all question of research as well. In addition to this, researcher should also make sure that
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they comply with Data Protection Act so that it will not affect the overall research in opposite
manner.
Research project
Literature review
Literature review is the scholarly source that is used by books, journals articles and these
for specific topic. Through this method, researcher easily gain enough knowledge that assist to
determine the exact answer of research questions. This current research report will describe the
challenges face by the HR at the time of staff retention and also provide range of solutions that
assist to minimize the issue and retaining staff as well.
Challenges face by HR at the time of staff retention
According to Azeez (2017) HR of the company keep making different policies and
strategies that assist the provide the positive working environment to the employees. Thus, they
play an important role in the success of a company and through this effective policies,
sometimes, they also faces numerous challenges that create negative impact upon the success of
a business. In the same way, HR of the Asian Food industry faces issue with regards to staff
retention and this creates wrong impact upon the performance of a business.
Brooker (2019) stated that in this current era, every organization deal to major challenges
with regards to talent management. Such that monetary dissatisfaction is consider one of the
major challenges for an employee that assist an employee look for a change. Pouransari, Al-
Karaghouli and Dey (2016) explain that firm has a salary budget for every firm which must be
raised to some extent but it cannot cross the certain limit. Therefore, at that time, retention
become major problem for HR because employees expect high figure which is beyond their
budget. In the same way, Gharib, Kahwaji and Elrasheed (2017) argues that a company need to
take care of the interest of other employees and they cannot afford when they get angry.
Therefore, a high potential employee is always consider as a centre of attention at each
workplace but in the same time, employees should also make understand and do not take any
undue advantage as well.
As per the opinion of Sethi (2018) job opportunities are high among employees and that
is why, it is consider as a challenge for the HR of Asian food industry. Though, there is a strong
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competition in market and that is why, all the HR of the firm also tries to attract the best talent in
market. But on the other side, employees have high expectation and that is why, due to
availability of profitable offers make it difficult for HR to hire good employees. Maphisa, Zwane
and Nyide (2017) stated that hiring a wrong candidate is also consider another challenge for HR,
as recruitment plays an important role in company. That is why, hiring the best employee leads a
business towards success, while wrong candidate gives a bad future. Ibrahim and Mayende
(2018) explain that candidate speak all types of lies at the time of interviews in order to getting
the job but after recruiting employees, company determine whether they are mismatch for the
firm or not.
In the view of Kain (2019) no job rotation is also consider as a challenge for HR because
every employee gets bored If they do same job regularly. That is why, they all need a change, for
that HR should make a job interesting that will assist to keep retaining employees towards them.
On contrary, Jha and Ahirrao (2020) argues that if there is no job rotation, employee will
definitely look towards other avenues. Thus, it is analysed that management should take steps
and provide enough opportunities which will further assist to encourage employees to do
something good. According to Moses and Sharma (2020) unrealistic expectation of an
employees is also consider another key challenge that affect the overall HR manager strategy. It
is so because it is not possible for any firm to meet all the expectation of employees. Thus, an
employee should be mature enough and able to understand that they cannot get all the comforts
at their workplace. Ashurst (2020) support that sometimes when these unrealistic expectation of
an employee are not met then they will definitely look for a change.
According to culture is also consider another challenges for HR while retaining staff. It
is so because great workplace with a great corporate culture are more financially successful. So
there must be a strong relationship between culture and hiring which comes into play with
employee sourcing. Gaikwad and Mistri (2020) argues that most of the time, company have to
pay extra attention to culture despite its importance and thus, it is prove it affect strategy made
by HR to manage employee retention.
Solutions to minimize the issue faced by the company while retaining staff
In the opinion of Sherman (2020) HR of Asian food industry must provide or offer good
competitive pay and benefits to their employees so that they will easily attract range of right
people for their seats. Or else, HR should also know strategies of their competitor in order to
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select the best outcomes. Further, Shiyamli and Kamala (2020) explain that HR may also allow
the flexible work schedule to their employees so that they may easily adjust their work
accordingly and also take care of their family too. Though this option is not possible for all
business but it assist employees to maintain long term relationship with a firm. Taylor (2018)
support the author point of view and stated that flexible working facilities allow employees to
adjust the work from their home and this will lead to employees more satisfied and also meet the
define aim and objectives.
Taylor (2018) present their view that by foster development is also assist HR to keep
retaining employees and this will assist to keep employees satisfied and also lead to raise the
overall profit too. Moreover, Thornton (2018) argued that by providing effective training session
to their employees will allow employees to keep maintaining longer term relationship with a
firm. On the other side, manager of the firm may also provide one to one coaching session to the
employees in order to learn new skills which further assist to enhance the overall performance of
a company. Ghuikhedkar and Khairnar (2020) stated that encourage communication and taking
regularly feedback from the customers will also assist to keep retaining employees at workplace.
During feedback session, HR may easily determine their strength and weakness that will help to
determine the area of improvement. That is why, it is necessary for the company to keep asking
whether employees are comfortable within a workplace or not.
Pouransari, Al-Karaghouli and Dey (2016) reflect their opinion that reward and recognize
is another key solution which may be used by the Asian food industry that will assist to
understand the importance of employees within a workplace. Additionally, company may also
celebrate the success of an employee so that feel special and also rewarded with the loyalty.
Chhikara, Agrawal and Garg (2020) stated that by developing the performance review will also
assist to determine the actual performance of the employee. Through this method, HR of the firm
come to know about any improvement needed in performance plan. Zehir, Karaboğa and Başar
(2020)argued that HR or manager of company should engage with the employees so that they
feel valued and never think about leaving the job. Thus, through this strategy, they will come to
know that what is good within a firm or wrong. Further, they will also set the future plan for the
company as well.
On contrary, Daniels (2020) stated that by involving employee within the decision
making process will also assist to retaining employees for the firm. Such that it is also analysed
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that by understanding about company's mission and vision, they may easily know about the goals
of a firm and this will assist to let them explore their ideas and knowledge within a firm. Trost,
(2020) share their views that through this, HR of the firm may easily recognize excellent
performance and also reduce the employee turnover as well. This, in turn leads a business
towards success direction too.
Research methodology
Research methodology is the specific process which is used to determine the identify and
select, process and determine the data about the relevant topic. Through this section, scholar also
critically evaluate the study's validity as well as reliability that may help to generate the positive
outcome as well. This section consist of research type, philosophy, data collection, sampling,
ethical consideration etc which are as mention below:
Research type: For this research, qualitative research type is used that will assist to
provide in depth detail. This method assist selected respondents to expand their responses and
present their views (Kumar, 2019). Therefore, through this method, researcher may easily
determine the key challenges while retaining staff in Asian food industry.
Research Philosophy: It is the notion through which information about the phenomenon
Is collected and gathered. It is of four types, Interpretivism, Realism, Pragmatism and Positivism.
Among all, Interpretivism research philosophy is used that will assist to interpret the data and
this theory is directly integrate the study and generate accurate results as well (De Costa,
Crowther and Maloney, 2019). Hence, opting this methodology help researcher to answer the
research question i.e. to determine the key challenges which HR of Asian Food industry may
face while retaining staff.
Research Approach: It is the process or plan which is consist to different assumption into
detailed manner so that data can be interpreted in better manner. There are three types of
research approach i.e. Deductive, inductive and Abductive. Among all, inductive research
approach is used that will assist to move all the general content into specific. Further, this
method also assist research to generate better outcomes so that researcher come to know its
research question as well (Quinlan and et.al., 2019).
Data Collection: It is the process of collecting and analysing the information in order to
meet the research aim. There are two types of data collection method i.e. primary and secondary.
Researcher chooses both the method such that under primary data collection method, which is
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the first handed sources in which questionnaire is prepared under survey. Further, in secondary
data collection method, researcher uses all the books, articles, journals related to HR challenges
with regards to talent management that will assist to answer the research question. Therefore, this
method will assist scholar to meet their aim and objectives so that it will lead a research towards
right direction.
Data Analysis: It is the process of inspecting, cleansing, transforming the useful
information so that it get conclusion. There are two type of data collection method, in which
researcher chooses Thematic data analysis method. This method helps to present the views of
each and every respondents through graphs, charts and pictures so that it may lead to get accurate
results (Holmlund, Witell and Gustafsson, 2020). Further, using thematic data analysis,
researcher reflect views of selected sample and this in turn assist to meet the define aim i.e. to
determine the key challenges face by HR in staff retention in Asian food industry.
Sampling: It is the process which is actually utilized to determine the number of
observation that are selected from large group of population. There are two types of sampling
method i.e. Probability and non- probability sampling method. So between these, simple random
sampling method under probability method is opted in which 30 HR manager of the Asian food
industry are selected who share their views related to topic i.e. key challenges faced by the HR
with regard to Staff retention.
Ethical Consideration: It state some principles which must be comply by researcher so
that it will not affect the study progress. Such that researcher should take prior consent from
participants and respect for the dignity of research participants as well. Further, make sure that
proper and effective level of confidentiality is also maintain and make sure about the protection
of privacy of a research participants (Witell, Holmlund and Gustafsson, 2020). Moreover,
research should also make sure that there must be proper flow of communication with relation to
research and it must be done with proper honesty and transparency.
Cost: Another element that assist to determine how much amount is spent during the
whole research. Further, for this current study, researcher require £250 which consist of
traveling expenses, internet expenses etc.
Accessibility: For the current research, sometimes researcher faces issue with regards to
some sites which are access denied and this will further leads to delay the overall project. On the
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other side, not availability of some technological resources also leads to creates negative impact
upon the project.
Research limitation: In this present study, researcher face issue related to time because
researcher did not have enough time and this affect the overall project and leads towards delay.
Moreover, it is also analyzed that due to not having enough resources, the scholar face issue and
this in turn leads a project towards delay. Thus, on the other side, if researcher have enough time
then they undergo in- depth research which in turn assist to generate accurate answer too.
Data Analysis
Theme 1: Large number of employees has been working for more than 10 years but less than
15 years in Asian Food industry.
PARTICULARS % OF RESPONDENTS NUMBER OF
RESPONDENTS
Less than 5 years 10% 3
More than 5 but less than 10
years
30% 9
More than 10 years but less
than 15 years
40% 12
More than 15 years 20% 6
TOTAL 100% 30
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