Analysis of Talent Management in the Hospitality Sector: Hilton Hotel

This research project examines the implications of talent management within the hospitality sector, specifically focusing on the Hilton Hotel. The study begins by outlining the aims and objectives, which include understanding the concept of talent management, analyzing its impact, and identifying challenges faced by the company. Data interpretation reveals key themes, such as employee tenure, familiarity with talent management concepts, and the importance of leadership. Findings indicate that talent management is crucial, with a focus on training and addressing challenges like staff retention and employee turnover. The research concludes by emphasizing the link between employee turnover and the hotel's reputation, highlighting the need for effective talent management strategies. This research provides valuable insights into improving talent management practices within the hospitality industry.

RESEARCH PROJECT

TABLE OF CONTENTS
 Aim and objectives
 Data interpretation

Aim and Objectives
Aim:
 To assess an implication of talent management in the hospitality segment: case study on
Hilton Hotel
Objectives:
 To understand concept of talent management
 To analyze implication of talent management in hospitality segment
 To review the challenges faced by company for managing the talent in hotel sector
 To recommend appropriate strategies for improving and managing talent in the hotel
segment

Data Interpretation
Theme 1: Time duration working in the Hilton hotel
Particulars Respondent
s
% of
respondents
Below 2
years
2 10.00%
2-5 years 3 15.00%
5-7 years 12 60.00%
Above 7
years
3 15.00%
Total 20 100.00%

Theme 2: Familiar with the concept “talent management”
Particulars Respondents % of respondents
Yes 16 80.00%
No 1 5.00%
May be 3 15.00%
Total 20 100.00%

Theme 3: Concept of talent management
Particulars Respondents % of respondents
Managing the skills 1 5.00%
Hiring the efficient
employees
1 5.00%
Planning to retain their
interest
3 15.00%
All of the above 15 75.00%
Total 20 100.00%

Theme 4: Talent management is needed in the hotel
Particulars Respondents % of respondents
Yes 17 85.00%
No 1 5.00%
May be 2 10.00%
Total 20 100.00%

Theme 5: Role of leaders is important in respect of managing the
different talents engraved in people in hotel
Particulars Respondents % of respondents
Yes 16 80.00%
Neutral 2 10.00%
No 2 10.00%
Total 20 100.00%

Theme 6: Factors that are implied in the hospitality segment
relating to the talent management
Particulars Respondents % of respondents
Training 14 70.00%
Flexibility at work
place
1 5.00%
Providing basic
amenities
2 10.00%
All of the above 3 15.00%
Total 20 100.00%

Theme 7: Major challenges faced by the company in managing the
talent management
Particulars Respondents % of respondents
Staff retention 16 80.00%
Career development 1 5.00%
Turnover rate of Labour 1 5.00%
Ineffective performances 2 10.00%
Total 20 100.00%

Theme 8: Employee turnover results in affecting the reputation of
the hotel
Particulars Respondents % of respondents
Strongly agree 12 60.00%
Agree 3 15.00%
Neutral 1 5.00%
Strongly disagree 1 5.00%
disagree 3 15.00%
Total 20 100.00%

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