Effective Talent Management Strategies: A Study on Hilton's Practices

This report investigates talent management strategies within the service industry, specifically focusing on Hilton. The study outlines project aims, objectives, and a project management plan. It includes secondary research on talent management, explores the impact of talent management on organizational performance, employee engagement, and retention. Primary research methods are discussed, along with data collection and analysis techniques. The report analyzes the research findings, draws conclusions, and provides recommendations for improving talent management practices within Hilton. It also reflects on the research process, highlighting learning and performance throughout the project. The report concludes with a reflection on the value of the research and own learning and performance throughout the project, offering valuable insights into effective talent management in the hospitality sector.

TALENT MANAGEMENT IN
THE SERVICE INDUSTRY

Table of Contents
INTRODUCTION...........................................................................................................................3
1.1 Write down, formulate and refine project title.......................................................................3
1.2 Devise set of project aims and objectives..............................................................................3
1.3 Produce project management plan.........................................................................................4
1.4 Define work-break down structure that shows overall time-frame.......................................5
ACTIVITY 2....................................................................................................................................6
2.1 Carry out secondary research on chosen theme.....................................................................6
2.2 Carry out primary empirical research....................................................................................9
ACTIVITY 3 .................................................................................................................................14
3.1 Analyse the research and data with use of appropriate tools and techniques......................14
3.2 Draw valid meaningful conclusion from research and data analysis...................................20
3.3 Communication appropriate recommendations...................................................................20
3.4 Justify and support recommendation with accuracy and authenticity or research...............21
ACTIVITY 4 .................................................................................................................................22
4.1 Reflect on value of undertaking the research.......................................................................22
4.2 Reflect on own learning and performance...........................................................................22
CONCLUSION..............................................................................................................................23
REFERENCES................................................................................................................................1

INTRODUCTION
Talent management is defined as distinct function of Human resource management
(Kravariti and Johnston, 2020). Therefore it is termed out as strategic human resource planning
that assist to hire the right individual and manage them effectively with use of effective polices
and procedure.
The study is based on working of Hotel Hilton, It deals in hospitality company that
manage and franchise a broad portfolio of resorts and hotels. This entity provides high end
luxury services to customers.
Furthermore, study will lay focus on to outlines the aims and objectives on chosen topic.
The small scale research will be conducted to gather the information and this generate support to
project. Henceforth, suggestive measures will be given to draw meaningful conclusion from
findings. Lastly, reflection will be undertaken in learning and performance to research project.
1.1 Write down, formulate and refine project title.
The present report is based on business Talent management strategies that enables the HR
and talent management leaders that assist to benchmark their organisations, design and follows
the path towards to recruit and retain the employees (Dayel, Debrah and Mulyata, 2020). In
addition to this, the organisation provides talent management that shows that how to retain the
efficient and high performance activities and objectives. In this highly competitive, talent
management strategies is beneficial for the both organisation as well employees.
It is tool that is required for successful talent management activities that inclusive of
workforce planning, strategic plan, recruiting and goal alignment. Henceforth, the core aim of all
the activities is to retain the valuable employees.
Title- To determine the significance of Effective Talent management strategies. A study on
Hilton.
1.2
Aim- To identify the significance of effective talent management strategies. A study on Hilton.
Objectives
 To access the impact of Talent management strategies on organisational performance.
 To determine the influence of Talent management on employee engagement and
retention.

 To explore the challenges and issues of leading talent management practices within
enterprise.
 To promote the suggestive measures that aids to build the understanding of talent
management and how this relate with organisational performance.
1.3 Produce project management plan.
Project management plan termed out as document that helps to define the each phase of
project (Williamson and Harris, 2019). It is inclusive of the varied components as planning,
initiation, monitoring and controlling research activities. Henceforth, project management plan
defined in following manner as are-
Scope of project- The present research is based on to determine the impact of Talent
management strategies to define the organisational performance (Harsch and Festing, 2020).
Therefore, the scope of research project aids to define thing that needs to be covered in research.
Risk- This is defined as process that helps to identify, analyse and respond to risk that arise
within the research project effectively. It is defined as crucial aspect of project management.
Additionally, risk can be defined as term that can potentially impact the project timeline,
performance and budget.
Resources- In order to undertake the research project effectively, this is crucial to have project
resources such as man, labour, capital, material and goods etc. Therefore, project resources are
crucial as this helps to get work done in appropriate manner.
Cost- This is defined as term that helps to undertake the cost that has to be incurred in planning
of project to undertake new product and process. The estimated amount to undertake this
research is about £5000.
Quality- This is defined as term that use to define that what methodologies allows within the
enterprise to determine the extent to which resources are needed to be carried out undertake
prevention from poor quality (Ibrahim and AlOmari, 2020). This is crucial to undertake the
research within reliable and ethical manner.
Timeline- To carry out the present research the one specific deadline to research will be given.
This will one of the effective things that aids to undertake the research within reliable and
authentic manner.

1.4 Define work-break down structure that shows overall time-frame.
Work break down structure is a part of project management and system that is termed out
as deliverable oriented breakdown of project within the smaller components.
Gantt chart
It is graphical presentation that shows project plan effectively and in systematic manner.

1.5 Description on methods for material sourcing, data collection and information gathered to
collect appropriate research.
Data Collection
It is considered to be process through which researcher will have the collection of
information in more specific manner in order to have answering towards research questions and
evaluating level of outcome. In order to have competition of an effective research it is important
for researcher to have development of effective data collection method which is applicable to
research to have desired level of outcome to maintain the reliability, accuracy and validity of the
research outcome (Berthiaume and et.al, 2019). There basically two-way of data collection that
is primary and secondary data. The research has the applicability of both as the former one has
been used to have collection of data from employees in order to have the maintenance of
authenticity and reliability of data in more effective way. In primary data collection there has
been proper implication of well-structured questionnaire n order to collect information for the
research. On the other hand, latter will be data which has been collected in order to have proper
way of reviewing the existence of various kind journals, articles, research papers, newspapers etc
which helps in identifying various level of research gap in more effective way.
Sampling Techniques
Sampling is being defined as the identifying the group of individuals which is being
segregated from large level of population as the sample in order have participation in research.
These samples have clear level of representation on behalf of large population which make
applicability of finding towards whole population. This is considered as important thing which is
done by researcher as it is not possible for researcher to have major level of work on whole

population (Etikan, Musa and Alkassim, 2016). In this research, the probability random sampling
has been used so that each and every member have a clear chance in order to have participation
in research. In more order this has help researcher to have increasing level of accuracy in term of
research findings. Sampling techniques implication also help in managing overall cost of
research which makes the research lacks of baseness over the large group of population around
having different characteristics to maintain more level of understanding in maintenance of
authenticity and reliability of data in more effective way.
Data Analysis
Data Analysis in the considered to be specific kind of procedure which can be used to have
cleaning, inspecting, modelling, transforming all kinds of data in order to achieve the appropriate
level of informations in way to concluded over support decision-making over varsity of research
problem that is been identified in respective research. In this research, there has been
implementation of qualitative thematic analysis as method which helps in having close
examining the data in order to have identification of specification over themes in systematize
pattern or topics (Mihas, 2019). This method has been use by varsity researcher in order to find
out something which is out of box of population retaining knowledges of population and
experiences. It has almost being used in ways of analysing survey interview transcript, survey
responses and many more. This analysis will help the readers to have easy understanding over
research paper in importance of talents management in hospitably industry and how its is
contribution over its developing in global market.
ACTIVITY 2
2.1 Carry out secondary research on chosen theme.
Theme 1 Effective talent management strategies in a selected hospitality organization
As per review of Williamson and Harris, (2019) talent management has the different
perspectives in the different organization s per views and understanding in different aspects for
developing business. The author also stated that the TM has been seen as various level of
combination as snapdragon level of human resources practices which have the major level of
consideration of recruitment, selection and development in more significant manner. On other
hand Gibson, (2017) contradict that is various organization is has been identified as major level
of perspectives in paying more level of focus on in certain of management talent pool which is
making necessary requirement of requisite skills along with development of knowledge in more

level of perspective. The author also stated that TM has major level of responsibility in
measuring the resources as per level of performance which can be more understood to be
between undifferentiated level of goods which is basically based on needs of company in more
perspective manner.
As per review of Saad and Mayouf, (2018), the organization which is been effectively
maintained is able to have the development of competition is more managed way in order
towards increasing level of global competitiveness. On the other hand Williamson and Harris,
(2019) contradicts that development of human resource management is considered to be
strategic aspects in developing major level of unrivalled sources which can be identified as
measure of comparative advantage in this complicated world on more effective way. The author
also stated that without having effective designed and detailed management procedure of talent,
it will turn out to be more difficult in making major level of focus on potentials which are not
qualified along with being incompetent employee.
According to Marinakou and Giousmpasoglou, (2019 ) talent management have
development of capacity which is turning out to be integral part in order to have proper level of
processing and managing leading nature of people in order to have meet up towards
organizational structure reassignments and objectives in more effective and efficient way. On the
other hand Gibson, (2017) contradicts that major level of demographic and structural changes
have making up to meet the labour market responses in order to which tourism industry have
taken place in recruitment belong the youth as competitive to ore transnational ways by having
major importance towards consideration of availability in matures worker alternatives in more
significant way. This has turned out to be major level of implication in terms of developmental
relative remuneration along with working conditions and employment issues which are making
potential employee more concerned nowadays. On it can be stated that there are major level of
critical aspects which are having major level of developing tour and travel among business of
hospitality sector in more signifiant way.
The Marinakou and Giousmpasoglou, (2019) contradict that development of talent
management in company have various level of constraints in order to have effective level of
development in travel and hospitality intraindustry in more effective way. TM have the major
level of description of proper identification, development along with retention and deployment of
talents whiz is to be more developed as per the organizational consideration. The Williamson and

Harris, (2019) also stated that is turning out to be more difficult to have incorporation of this
fuzzy concept in strategic direction as compared to various level of companies in this sector in
more effective way. In addition to that concept in making subject to different level of variation
along with handling major level of misconception in terms of having proper level of analysis an
n interpretation over significant direction.
As per reviews of Saad and Mayouf, (2018), in service sector industry, it has been
identified that hospitality industry is highly intensive towards labour which needs major
management of employees. The one who are working in this industry have development over
critical function in more effective way. On other hand Gibson, (2017) contradicts that it can be
better been understood along with application of cross cultural perspectives which can be
developed by having more analyses of good management practise which is exclusivity based on
different level of management system which is considered all over globe. In addition to the
reviews of author, there is addition of treatments that different level of element which is based on
discrimination can glimpsed up-to have employee perseverance over different provisionals'
recruitment saturation in company development.
According to view of Saad and Mayouf, (2018), the absence of proper talent management
procedure in developing the employee in hotel will turn out to major level of challenges in more
effective utilization so human talent in more effective way to competitive into market with their
competitors to gain competitive advantages in market development. The existence of poor image
of company will be coupled up with ambiguous attitude which is required towards more
investment in developing talent management. On the other hand Williamson and Harris, (2019)
contradicts that TM behave the drawback that it have consists of leakage in varsity of key skills
which is pointing out to major level of negative perception in hospitality industry TM also faced
he accessed top have quality of human resources. In a competitive marketplace, talent
managment termed out as primary key for organisational success. Henceforth, one of the main
challenge within workforce management is about to create or maintain organisation ability to
compete for talent. In addition to this, Williamson and Harris, (2019) stated that talent
management startegies and system desined for enhancing the workplace productivity by
developing imroved and effective process for retaining and attracting employees fir the long
period of time. In order to bring out the systematic working performance within this rapidly
dynamic, uncertain and highly competitive global market the talen managment strategies plays

the crucial role in undertaking the business activities effectively and effciently. As per the view
of Williamson and Harris, (2019) srated that right talent can be defined as the greatest assesst to
the enterprise.
There is suggestion with regard to various studies that the need of workplaces and the
personal requirement of international workers are more level of different and hard to accomplish
as per ones. The next of maintaining the better level of educational qualification for international
worker in order to have attainments demands of respective designation of jobs. More or last
talents managements is the hospitality industry have the needs for more formal process along
with major level of stakeholders participation with strong link towards leadership development b
employer to wards employees which will make industry more specific towards development of
skills ans attribute which can cascade the all level of organizational development.