Evaluating Talent Management for Hilton Hotel's Growth

This report provides an executive summary of the role of talent management in fostering growth and expansion within the Hilton Hotel. The study investigates the application of talent management frameworks and their future implications, employing a quantitative research approach using questionnaires for data collection. The report explores key objectives, including reviewing talent management as a core HRM component and evaluating its role in Hilton's growth. The literature review covers the concept of talent management, its impact on employee attraction and retention, and the latest trends, such as online recruitment and participative leadership. The methodology section details the research philosophy, approach, and data collection methods. The findings suggest that participative leadership and regular training significantly enhance employee management, contributing to improved organizational performance and strategic advantages. The report emphasizes the importance of talent management in achieving competitive advantage and fostering a positive work environment.

Unit 11
Executive Summary
The current investigation is based on the topic of role of talent management in leading better
future growth and expansion of a firm for which selected organisation is Hilton Hotel. The main
objective and purpose of current investigation is to determine the role of talent management

frameworks within better growth of a firm along with analysis of its future implications within
an organisation. Further, use of quantitative nature of investigation has been made for current
study which comprises use of questionnaire for data collection. An effective interpretation of
collected facts has been also provided ion the basis of which recommendation can be made that
participative leadership style and regular training ensures and leads to improved management of
employees.
Table of Contents

Title: “To evaluate about the role of talent management in leading better
future growth and expansion of a firm”. A case study on Hilton Hotel.
1.0. Introduction
1.1. Background to the study
The main aim of conducting this research is to understand the role of talent management in
leading better future and growth of business enterprise. Employees are the essential assets of an
organization as are important for company success and their overall growth in marketplace.
Talent management is a crucial concept for every business enterprise because it mainly supports
in gaining the competitive advantage along with developing healthy culture at working premise
(Levy, 2021). To complete this project Hotel Hilton is to be taken that is a leading hospitality
company. It is a multinational brand who offers services in all over the globe. The company was
founded on 1919 by Conrad Hilton where 173000 employees are working to enhance the growth
of business in the competitive marketplace.
1.2. Research aims & objectives
Research Aim
The aim of this current research work is, “To determine the role of talent management
frameworks within better growth of a firm along with analysis of its future implications within
an organisation”. A case study on Hilton Hotel
Research Objectives
• To review about the concept of talent management as a key component of HRM
along with its future implication.
• To evaluate about the role of talent management in leading better future growth and
expansion for Hilton Hotel.
• To determine some more effective and latest trend of talent management to have
positive implication on the growth and expansion of Hilton Hotel through attracting
and retaining talented employees
1.3. Rationale for the research
The reason of conducting this research report is to understand the fact related to talent
management as it impact significantly impact on attracting and retaining the employees for better
1

management of business firm. This research is conducted on the basis of interest level of
researcher on personal and professional terms. In terms of personal terms this research helps in
improving the several skills and competencies such as interpersonal skill, managerial skills etc.
besides this it also helps in developing the professional growth by providing various types of
opportunities to sustain in the business field.
1.4. Research questions
• What is the definition of the concept of talent management as a key component of
HRM along with its future implication?
• How a main role is played by talent management in leading better future growth and
expansion for Hilton Hotel?
• Which are the some more effective and latest trend of talent management to have
positive implication on the growth and expansion of Hilton Hotel through attracting
and retaining talented employees?
2.0. Literature Review
It forms out most vital part and section of any research project that facilitates systematic
form of analysis and review of the secondary form of information. Literature review is a vital
and important to set a base and framework for further investigation by the way of leading better
analysis and specifics information about the topic with the help of pre-existing literature
(Rosenbaum-Elliott, 2021) The current literature review is based on the topic of role of talent
management frameworks within better growth for which a number of online articles and journals
are reviewed an analysis of which is provided as below:
2.1. To review about the concept of talent management as a key component of HRM along with
its future implication
As per the view point Gil, Z., 2021, the concept of talent management basically presents
the full scope of HRM process which comprises of attracting developing, motivating and
retaining the high performing employees. Thus, the concept of talent management is a key aspect
and component of HRM that ensures an improved integration among all activities that are
required to effectively recruit and develop a candidate in high performing employees (What is
Talent Management? All You Need to Know to Get Started, 2020). It has been analysed that
HRM basically comprises of border human capital management within a firm of which talent
2

management is an important and key aspect that encompasses and ensures hiring of right people
for right job along with effectively managing them by the way of strong management policies
and strategies. Further, it has been also seen that talent magnet is having efficient future
implication as it a concept that leads and ensure improvement in the skills and competencies
level of employees along with ensuring higher competitive strength which lead to positive future
implication and improved performance (Shukla, 2021).
Apart from this, an analysis can be made out that during the current situation of Covid-19
Talent management has become more important and vital aspect of HRM to ensure higher
motivation and guidance for employees. Implication of talent management strategies by
hospitality sector during the times of Covid-19 has led to better recruitment of employees
through applying online mode of selection and interview process. Apart from this, proper
implication and adoption of talent management as key aspect of HRM ensures better
communication and higher engagement with the employees which is vital to boost the morale
and efficiency level of employees to effectively cope up and mitigate with the risk and change of
coronavirus to have more positive future implication and higher success and growth (Marshev,
2021).
2.2. To evaluate about the role of talent management in leading better future growth and
expansion for Hilton Hotel.
With respect to the information provided by Biswas, A.K., Sachdeva, P.K. and Tortajada,
C., 2021, it has been analysed that talent management is having a most vital and positive role in
leading better future growth and expansion for any organisation as it supports integration and
better coordination among various HRM activities to support higher performance of employees.
Apart from this, it has been reviewed that many benefits and advantages are created and lead out
by talent management in way of strategic hiring process and effectively connecting and sharing
data which ensures and leads to higher performance and improved growth of a firm (7 Benefits of
Having a Talent Management System, 2016). Effective talent management strategies ensure
recruitment of those candidates who are really talented by the way of effective job description
along with tracking of job applicants to make an appropriate and significant selection of
employees which suits the job role in most effective manner. Apart from this, a vital role is
played by talent management in enhancing the on-boarding and working experience of an
employee by the way of ensuring proper training and guidance for a candidate that boost its
3

performance and efficiency level which lead to higher growth and expansion of a firm (Cheng
and Tung, 2021).
Beside this, employee’s development and retention of top talent are also the key benefits of
talent management that plays a vital role in improving the overall strengths and key
competencies of a firm by the way of leading a more skilled and talented workforce which lead a
positive impact on future growth and expansion of a firm. Another key aspect and vital role of
talent management comprises of enhancing the competitive strength and position of a firm
through leading improved workforce planning and strong management policies and approaches
which improves overall operations and business function of a firm. Beside this, hiring and
encompassing right and talent people also improves the overall innovation and creativity skills of
the employees which ensures more exclusive and improved services for customers that plays a
vital role in enhancing the productivity of a firm which supports higher growth and expansion in
future (Baronian and Pierre, 2021).
2.3. To determine some more effective and latest trend of talent management to have positive
implication on the growth and expansion of Hilton Hotel through attracting and retaining
talented employees
According to the view point of Rivera, J. and Groleau, T., 2021, it has been reviewed that
many strategic and latest talent management trends are their which have a positive implication on
the growth and expansion of a firm. Having a systematic recruitment and selection process plays
an effective way that lead to positive future implication and growth by the way of improved
workforce planning. Implication of online mode of recruitment through making use of latest
software allows attracting and selection of more talent candidates for improved growth and
success of a firm. Apart from this, at the time of Covid-19 adoption of online services and
automation of process is the most effective and vital way to overcome and mitigate the risk of
this global pandemic. Further, leading out executive coaching and regular training are also the
vital way to ensure better management of talent and skill development in employees which
ensures improved growth and positive future implication for a firm. Providing training and
proper guidance about the effective ways of Sanitization and maintaining hygiene and social
distancing helps in upgrading the knowledge and skills of employees which seeks and leads a
control on spared of Covid-19 (Clack, 2021).
4

Apart from this, adoption of effective communication and participative form of leadership is
also an effective way to ensure better management of talent by the way of ensuring proper
involvement and participation of all employees. Implication of participative leadership plays a
vital role in enhancing the commitment and loyalty level of employees through leading improved
connection and engagement among managers and employees that retain talented employees for a
longer period of time (Gammelsæter, 2021). Thus, effective communication and participative
management ensure improvement in creativity and skills of employees by the way of better
guidance and direction for employees that lead a positive impact on the growth and success of a
firm through retaining the top talents for a longer period of time.
3.0. Methodology and Data Collection
Research methodology defines as a technique or procedure that is mainly used by researcher
for analyses, processing, identify and choose the information related to the particular topic. The
research methodology helps in critically evaluate the overall study validity and reliability (Levy,
2021). To conduct the particular research, several dimensions of research onion are to be used so
that researcher get reliable information that helps in drawing valid conclusion at the end of the
particular dissertation. Various dimensions of research onion are presented below:
Research philosophy- It defines the manner in which data of particular research are to be
gathered, used and analyzed. It provides the structure for utilization the information to make
successful research. There are two types of research philosophy that is interpretivism research
philosophy and positivism research philosophy. To conduct this particular research positivism
research philosophy is to be used because it highly supports the quantitative nature of study and
also provide assistance in testing and examine quantified set of data and implication. Selecting
this type of research philosophy helps researcher to provide authentic results at the end of the
research.
Research approach- It refers to an effective activity that is used by researcher to select the
best approach. It includes basically two types of research approach that is deductive approach
and inductive approach (Rosenbaum-Elliott, 2021). To conduct this particular research,
investigator adopts the use of deductive approach that allows researcher to analysis the
quantitative data by presenting information in numerical manner and in effective way. This
research approach helps in drawing the valid conclusion at the end of particular dissertation.
5

Research strategy- This activity of research onion is very crucial to devise the strategy of
study. To conduct this particular research in effective manner implication of survey method is to
be developed. The researcher selects this method of data collection because it is one of the
simplest methods of data collection and using the help of questionnaire it provides information
timely and in a cost effective manner.
Choices of method- There are various types of methods within research that are quantitative
and qualitative research method. To conduct this particular research, investigator adopts the use
of quantitate research method where information is collected with the use of numerical manner.
This method helps researcher to present the quantified figures and facts so that reliable and
authentic results are to be drawn at the time of presenting conclusion (Shukla, 2021).
Data collection- There is two types of data collection that are primary method of data
collection and secondary method of data collection. Primary data collection is that where
information is collected by researcher itself first handedly whereas secondary data collection is
that where information is selected using already published data and books. To conduct this
particular research both types of data collection is to be adopted because from both the sources
researcher get the reliable and authentic information that is highly beneficial for completing the
particular research.
Use of below stated questionnaire would have been made with respect to current
investigation for effective collection of primary data on the topic of role of talent management in
leading better future growth and expansion of a firm:
Q1) Do you having any implication and understanding about the concept of talent
management as a vital element of HRM?
a) Yes
b) No
c) Average information
Q2) How would you justify Talent management as a vital aspect of HRM which leads to its
improved future implication within a firm?
a) Helps in attracting and retaining talented employees
b) Systematic recruitment of employees
c) Learning and motivating employees
d) Managing career development
6

Q3) As per your view point what type of role is being played by talent management in
leading improved future expansion and growth for Hilton Hotel?
a) Positive Role
b) Negative Role
c) No Role
d) Neutral Role
Q4) Are you agreed with the fact that some challenges are also there which are faced by
Hilton Hotel and other organisation while implication of talent management at workplace?
a) Strongly agreed
b) Agreed
c) Strongly disagreed
d) Disagreed
c) Neither agreed nor disagreed
Q5) What are some challenges that are faced by Hilton Hotel during implication of talent
management strategies at its workplace?
a) Enhancement in cost
b) High expectation of employees
c) Diverse needs and interest of staff
d) Lack of effective leadership
Q6) Which could be the some effective and latest form of talent management trends that
lead positive future implication and improved future expansion and growth of Hilton
Hotel?
a) Executive coaching and training
b) Focusing on leadership development
c) Implementing recognition programs
d) Systematic recruitment of candidates
e) Leading effective communication and engagement
Q7) How talent management is supporting positive future implication and enhanced future
growth and expansion for Hilton Hotel?
a) Improve skills and talent of employees
b) Enhance competitive strength
7

c) Attract and retain talented candidates
d) Better workforce planning and strong management policies
Q8) Any further recommendation for Hilton Hotel?
Sample method- Sampling refers to a technique that is used to select individual member or
a group of person to develop the statistical information from it. There are two types of method
for collecting the samples from large number of population that is probability sampling method
and non-probability sampling method. In probability sampling method respondents are selected
on random basis whereas in non-probability sampling method respondents are selected via non-
random basis as researcher select people as per their own convenience (Marshev, 2021). To
conduct this particular research, researcher chooses the random sampling method as it avoids the
issue of biasedness in the people who involved within this research. The sample size of this
particular research is 40 that would be the employees of Hilton Hotels.
4.0. Data analysis and interpretations
4.1. Data analysis
Use of frequency table has been made for analysis of collected data which ensures and
facilitates a clearer and systematic presentation of raw data acquired during the current
investigation:
Q1) Do you having any implication and understanding about the
concept of talent management as a vital element of HRM?
Frequency
a) Yes 37
b) No 1
c) Average information 2
Q2) How would you justify Talent management as a vital aspect of
HRM which leads to its improved future implication within a firm?
Frequency
a) Helps in attracting and retaining talented employees 11
b) Systematic recruitment of employees 9
c) Learning and motivating employees 12
8