Analyzing Talent Management Impact on HR at Checkout.com

This report investigates the impact of talent management on the role of HR at Checkout.com, focusing on how talent management processes influence HR functions. The research aims to analyze this impact through a study of Checkout.com, examining the basic concepts of talent management, its effects on HR's role, and the challenges faced by the HR department during implementation. The study employs a deductive approach with mixed research methods, utilizing both primary data collected through questionnaires from 20 Checkout.com employees and secondary data from literature reviews. The findings highlight the significance of talent management in enhancing employee performance and meeting organizational talent requirements, while also addressing issues such as embracing change, building a culture of continuous learning, managing diversity, and reducing employee turnover. The research concludes with recommendations for Checkout.com to effectively manage talent and overcome these challenges.

Unit 11 Research Project
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TITLE: “ The impact of talent management on the role of HR”- 300.......................................................4
INTRODUCTION...........................................................................................................................4
Background of research..........................................................................................................4
Research aim..........................................................................................................................4
Research objectives................................................................................................................4
Research questions.................................................................................................................4
Significance of research.........................................................................................................4
LITERATURE REVIEW................................................................................................................5
RESEARCH METHODOLOGY.....................................................................................................7
Research Philosophy..............................................................................................................7
Research Approach.................................................................................................................7
Research Method....................................................................................................................8
Sources of Data Collection.....................................................................................................8
Sampling Method...................................................................................................................9
Cost effective and Time Frames...........................................................................................11
Ethical Consideration...........................................................................................................11
DATA COLLECTION AND ANALYSIS....................................................................................11
Data analysis.........................................................................................................................11
Data interpretation................................................................................................................14
RESEARCH OUTCOMES............................................................................................................23
CONCLUSION AND RECOMMENDATIONS..........................................................................23
Conclusion............................................................................................................................23
Recommendations................................................................................................................24
REFLECTION AND RECOMMENDATION FOR ALTERNATE RESEARCH
METHODOLOGY........................................................................................................................24
REFERENCES..............................................................................................................................25
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TITLE: “ The impact of talent management on the role of HR”
INTRODUCTION
Background of research
Talent management is a crucial concept for an organisation through which they attract,
manage, retain and guide employees towards the accomplishment of organisational objectives
(Zhang, 2021). Talent management allow company to enhance employee job satisfaction level
through which company can retain them for long time period. Checkout.com is a small-scale
organisation which is performing their business roles and responsibilities in effective manner.
Present report is conducted on the topic of the impact of talent management on the role of HR.
Mentioned below aims and objectives of research is stated
Research aim
“To analyse the impact of talent management process on the role and functions of human
resource”. A study on checkout.com
Research objectives
 To understand the basic concept of talent-management
 To evaluate the impact of talent management on role of HR in Checkout.com
 To analyze issues face by HR department of checkout.com in the course of implementing
the process of talent-management
Research questions
 What is the basic concept of talent-management?
 What is the impact of talent management on role of HR in Checkout.com?
 What are various issues face by HR department of checkout.com in the course of
implementing the process of talent-management?
Significance of research
This examination is critical as it upholds investigator in understanding the idea of talent
management in a suitable manner and acquiring profound bits of knowledge on the subject. Also,
by the assistance of this exploration examination, the researcher can decide factors that make the
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ramifications of correspondence and variety pivotal for organization and the practices in
procedures that an association can embrace to foster balance and variety in working
environment. By the assistance of the investigation, the organization will ready to keep up with
balance and variety adequately. It is likewise huge for scholastic reason as it will uphold
researchers to complete further examination by accepting this report as a base.
LITERATURE REVIEW
Basic concept of talent-management
As per the view point of Ando, 2021 talent management is defined as a process in which
activities related to attracting, selecting and retaining of employees is being done within HR
department with an aim to strengthen organisation workforce stability. Talent management
mainly include operations related to planning, employee engagement, learning and development,
success and retention, performance management, recruiting and on boarding. The main purpose
of talent management is to identify, select and hold talented and skilled individuals within an
organisation. Talent management is an efficient strategic process that allow HR department to
look forward in order to understand organisation workforce need. Talent management plays
important role for every organisation irrespective of their sector and size, as employees are most
important asset of an organisation (Dong and Zhou, 2021). Thus, talent management facilitate
company to make employees feel engaged and motivate and that provide them significant
direction to accomplish organisational goals while assuring higher consumer satisfaction and
organisation performance. Furthermore, it has been underlined that talent management is a
constant procedure that facilitate HR manager to involve in the process of attracting and
retaining talented skills and high-quality employees and further provide them continuous
motivation in order to maximize their performance. Main aim behind this is to increase
workforce productivity through which company can assure long-term sustainability and higher
profitability in respective industrial sector.
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Impact of talent management on role of HR in Checkout.com
As per the view point of Furnham, 2021 talent management plays crucial role for any
organisation irrespective of their size and scope. It is also having significant impact upon the role
of HR manager in an organisation, as HR manager have roles and responsibilities to attract,
engage and retain employees for a longer period of time while maintaining different aspects
during employee life cycle. It has been evaluated that human resource department is playing key
aspect within an organisation in which process related to managing employee and their talent is
being conducted. It has been identified that human resource effectively works closely with the
senior management and CEO in order to make sure that company is committed towards talent
management (Yadav and Hazarika, 2021). Being talent management facilitator HR effectively
pays closer attention to the manner in which organisational culture supports talent. HR is having
key responsibility to manage and develop proactive as well as integrated strategy approach for
talent management. They are required to emphasize upon all the areas in order to make sure that
organisation is encouraging talent management (Huvanandana, 2021). Furthermore, it has been
evaluated that HR of Checkout.com address four different types of talent management activities
which is performance management, recruitment, organisational strategy and leadership
development. Talent management is having major impact on the role of HR through which HR
can significantly enhance employee’s performance and can fulfil company talent requirement.
This is significantly aid organisation to assure higher growth and development in industry.
Various issues face by HR department of checkout.com in the course of implementing the
process of talent-management
According to the view point of Kataria, 2021 Talent management is a continuous process in
which HR department engages in the strategic process to attract, motivate, guide and retain
talented and skilled employees within organisation. In addition to this, there are different type of
talent management roles and responsibilities need it to be performed by HR department within
company. However, in this process there are number of issues faced by HR department of
respective organisation during the process of implementing talent management (Vardarlier and
Ozsahin, 2021). These issues do not only affect HR department ability to attract talent but also
affect organisational productivity. In relation to this it has been identified that the major issue
which is affecting HR department of company is, embracing change with open minded, as
respective organisation is performing their operations in small and medium scale sector in which
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change can lead towards number of factors that can affect other operations of company
(Kerdpitak, 2021). In addition to this another challenge which HR department is related to,
building a culture of continuous learning. Furthermore, it has been identified that diversity is also
creating issues in front of HR department which affects their ability to manage talent. Along with
it has been determined that higher number of employee turnover is leading towards wastage of
organisational resources. It is also a major issue which is facing by HR department of the
Checkout.com. However in this it is essential for company HR department to effectively take
advantage of different strategies in order to manage talent in effective manner while overcoming
the issues.
RESEARCH METHODOLOGY
Research Philosophy
It determines the criteria within which information and data is being collected. In addition
to this, it includes effective elements which is essential and useful to conduct research in
appropriate manner.
Positivism: It is a nature of exploration where the investigator is engaged towards the
anticipating of information results that is fundamental for research objective (Lamichhane,
2021). In addition to this, it is also termed as scientific method as it examines technique impact
to the investigator’s attribute.
Interpretivism: As per this philosophy of research which it concerned the gathering of
information determination in significant expense brought about where it gives the definite
highlighted of information data
In above research philosophy there is utilization of positivism method to distinguished
right suppositions of information according to its results through resolved the examination
objective while Interpretivism is not being undertaken by researcher where it will give the high
highlighted of information data which is not significant.
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Research Approach
This mainly demonstrate proper structured of process that researcher undertakes in order
to evaluate different types of assumptions (Qassas and Areiqat, 2021). There are mainly two
forms of research approach which is defined below:
Deductive: Through this interaction of approach, it produces the considering hypothesis which
assesses the theory to estimating of information data inside the presence of speculation.
Inductive: In this phase of approach just resolved the new ideal age of hypothesis that crushed
with information and creates the more consistent arrangement of supposition from numerous
points of view alongside consented to better form of research conclusion.
In order to conduct present research, there is usage of Deductive approach for assortment
the data about information and analyze from the speculation factor which designate in research
perspective while Inductive methodology is not working with in light of the fact that it
essentially acquires new arrangement of information that not feature the objective of research.
Research Method
It is mainly a systematic plan that allow researcher to analyze objectives of research and
acquire data and information in effective manner.
Qualitative Method: Through this strategy it is fundamentally started by the investigator to
assess the information assortment in the development of theoretical data investigation to
estimated respondent conduct of assortment of investigator’s perspectives.
Quantitative Method: As indicated by this method of research the scientist investigator
assembled the information data in numeric development way. To checked the respondent
conduct in context of questionnaire factor.
As the above research technique, to conduct present research researcher undertake use of
mixed methodology in which utilization of two or more methods as a combination of qualitative
or quantitative methodology of research is being undertaken.
Sources of Data Collection
It includes data collection methods through which investigator acquire appropriate data
and information to accomplish research objectives. There are two types of data collection method
which is defined below:
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Primary Source: It is a form of data collection source in which researcher undertake use of
fresh or first-hand information (Raja, 2021). It is one of the most effective manner through which
researcher can acquire appropriate and effective information and data to conduct research. It
includes methods like group discussion, researcher interview, feedback, survey polls and more.
Secondary Source: Based on this kind of information assembled source is essentially feature
about the information preexistence and gathered somebody's different information. It has been
evaluated that secondary source is one of the adaptable wellsprings of information collection that
include methods like online website, document, books, literature and more.
In order to conduct present research, there is utilization of both primary as well as
secondary data collection method is being undertaken by researcher. Main aim behind this is to
conduct research which efficient information’s and data. In terms with primary data collection
method investigator use questionnaire while in secondary method literature review is being
conducted. This will aid researcher to conduct research with the help of truthful facts,
appropriate data and information.
Sampling Method
It is a method in which investigator select small sample size out of the whole population.
Primary aim behind this is to acquire data from selected respondents in order to conduct research
in an effective manner.
In order to conduct present research investigator, undertake use of Simple Random
Sampling as to acquire data and information. In this sample is being selected via random basis.
Instrument Used: To fulfil research objectives investigator undertake use of effective tool,
Questionnaires. This will help in gathering appropriate data to conduct research.
Sample Size: Sample size of 20 respondents is being selected by researcher that will include
employees who are working in checkout.com.
Questionnaire: It is written document in which certain set if questions is being framed by
investigator with an aim to collect and determine view point of selected respondents. Mentioned
below questionnaire for present research is mentioned.
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Questionnaire
Name:
Age:
Gender:
Email:
Q1) Do you have understanding of the concept of talent management?
a) Yes
b) No
Q2) What is the impact of talent management on role of HR at workplace of an
organisation?
a) Recognize talented employees
b) Save cost
c) Efficient strategic hiring process
Q3) What are the main elements or reason that had made implication of talent
management important for Checkout.com?
a) Increase business performance
b) Enhance consumer satisfaction rate
c) Low level of employee turnover
d) Retain top talent
Q4) Does talent management also assures lower level of employee’s turnover at
Checkout.com through leading higher job satisfaction?
a) Yes
b) No
Q5) As per your opinion, does HR manager of Checkout.com need to have better attitude
towards talent management to assure better workplace environment?
a) Agreed
b) Disagreed
c) Neutral
Q6) What are challenges that can be faced by Checkout.com HR manager during the
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course of implementing the process of talent-management?
a) Building a culture of continuous learning
b) Dealing with diversity issues
c) High employee turnover
Q7) What form of relationship exists between the creation of talent management at
workplace of Checkout.com and its overall performance?
a) Direct
b) Indirect
c) No relationship
Q8) What are strategies that can be adopted by HR manager of Checkout.com in order
to enhance the process of implementing the process of talent-management?
a) Provide continuous learning and development
b) Effective communication
c) Rewards and recognition
d) Increase effectiveness of recruitment process
Q9) What is the overall impact is lead by talent management on the efficiency,
productivity and performance of employees of Checkout.com?
a) Positive
b) Negative
c) Neutral
Q10) Any further recommendations for Checkout.com to support HR department to
overcome issues faced by them in the course of implementing the process of talent-
management?
Cost effective and Time Frames
During the preparing to assortment of the information data with respect to investigate
subject of talent manager it required 20-25 days in Checkout.com organization premises. To
comprehend the high level administration about the thought process to directing the exploration
just as the data is gathered up to the restriction factor. The Cost examination in this exploration is
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very costly for dealing with the digital equipment’s and seminar alongside some accommodation
administrations directed by investigator.
Ethical Consideration
It has been evaluated that overall objectives of research prevails small number of
difficulties to face to securing the examination information data from association peers. After the
ideal assortment of information by suggests disclaimer for addressing morally investigate and
there isn't limited time action required of adverse issues that upset any sort of sex, age or
religion. By maintaining privacy all the assessment and overview assessment led on
organization's workers' viewpoint for not revealed as everything used for research results achieve
intention.
DATA COLLECTION AND ANALYSIS
Data analysis
Q1) Do you have understanding of the concept of talent
management?
Frequency
a) Yes 15
b) No 5
Q2) What is the impact of talent management on role of HR at
workplace of an organisation?
Frequency
a) Recognize talented employees 12
b) Save cost 6
c) Efficient strategic hiring process 2
Q3) What are the main elements or reason that had made
implication of talent management important for Checkout.com?
Frequency
a) Increase business performance 6
b) Enhance consumer satisfaction rate 4
c) Low level of employee turnover 5
d) Retain top talent 5
Q4) Does talent management also assures lower level of employee’s Frequency
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