The Impact of Talent Management on the Role of HR: A Research Study

This research project investigates the impact of talent management on the role of Human Resources, focusing on Crockett & Jones in London, UK. The study employs a mixed-method approach, combining literature review, questionnaires, and data analysis to explore the effects of talent management on business performance and HR functions. The literature review synthesizes information from various sources to understand the current state of talent management practices. The methodology section outlines the use of the 'onion' framework, including research approach, philosophy, strategy, choice, and time horizon. Primary data was collected via questionnaires distributed to employees, while secondary data was gathered from books, journals, and articles. The research aims to identify the impact of talent management on developing HR at the workplace, determining the HR manager's role and how talent management influences it. The findings are presented through data analysis, leading to conclusions and recommendations for improving talent management strategies and their effect on HR within the organization. The research also reflects on alternative methodologies.

Research Project
(The Impact of Talent Management on the Role
HR)
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Executive summary
This research project has a main purpose that is the impact of talent management on the role
of HR. For this purpose, different activities have been done by effectively. Literature review has
been done by using number of secondary sources i.e. articles, books etc. Methodology has been
completed by using various questionnaire, research approach and many other methodologies.
These helped in collection of accurate data regarding the topic. Data analysis has been done by
using frequency distribution analysis. Therefore, research aim and objectives has been achieved
effectively.
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Contents
Executive summary.........................................................................................................................2
Introduction......................................................................................................................................4
Literature Review............................................................................................................................6
Methodology and Data Collection...................................................................................................9
Data analysis and interpretations...................................................................................................13
Research Outcomes.......................................................................................................................24
Covered in PPT..........................................................................................................................24
Conclusion and Recommendations................................................................................................24
Reflection & Recommendation of alternative research methodology...........................................26
REFERENCES..............................................................................................................................27
Appendix 1.....................................................................................................................................29
Questionnaire.............................................................................................................................29
Appendix 2.....................................................................................................................................31
Research Findings......................................................................................................................31
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Introduction
Overview of the topic
Talent management is referred as organising process strategically to get talented
individuals and assisting them to develop to their maximum capabilities keeping goals of an
organisation in mind (Sehatpour, Abedin and Kazemi, 2021). In the process it determines
positions that are vacant, searching and getting the right talented candidate, assisting candidates
to grow their skills within organisation, providing training to get specialisation and expertise and
continuously motivate candidates to do better and achieve business objectives with personal
objectives. In simpler words talent management is defined as filling vacant job positions with
right talent at right time with attaining objectives of a company.
Research aim & objectives
Project aim: To identify the impact of talent management on developing human resource at
workplace. A study on Crockett & Jones, London, UK
Project Objectives:
 To identify the impact of talent management within Crockett & Jones.
 To determine the Role of Human resource manager in Crockett & Jones.
 To determine the impact of talent management on the role of HR within Crockett &
Jones.
Rationale for the research
The topic chosen to conduct research is to understand the effective talent management
strategies in organisations. The main cause behind choosing the current topic is it helps in
fulfilling two kind of perspectives that are personal and professional. While looking at the
personal perspective, this helps in identifying the strategies which are necessary for developing
understanding level in candidates (Mujtaba and Mubarik, 2021). These strategies would also
assist me in applying these strategies which will help me in adopting such characteristics in my
personality. While considering professional perspective, the biggest advantage is learning and
implementing the strategies of talent management effectively and efficiently. These strategies
would also help me in growing my career by achieving all the objectives of an organisation and
understanding the requirements of employees.
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Questions of the research
 What is the impact of talent management in improving business performance of Crockett
& Jones?
 What are the major roles played by human resource manager at workplace of Crockett &
Jones?
 How talent management will be impacted on the role played by HR at Crockett & Jones?
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Literature Review
Literature review is an explicit, reproducible, and systematic method for identifying,
analysing and creating the existing body of recorded and completed work that is produced by
researcher. It is a survey of scholarly sources on particular research topic. This part of the
research project contains a critical evaluation and the integration of data from various number of
sources i.e. peer-reviewed articles, magazines, books, publication studies etc. These sources are
useful for investigator in achievement of each objective successfully. Literature review is used
research questions for accomplishing all objectives easily and successfully. Research questions
of the current project are explained as below:
What is the impact of talent management in improving business performance of Crockett &
Jones?
According to the Sikder and Wijesuriya (2021), Talent management is the exercise related to
retention of good employees within an organisation along with continuous development of their
skills. Effective implementation of this not only help in employee satisfaction but provide an
opportunity to organisation that improve their business performance and gain competitive
advantage in market. There are many benefits associated with the exercise of talent management
towards the improvement of business performance of Crockett and Jones which are defined
below;
Competitive advantage: Hasan and Saufie (2021) states that one of the major benefit attached
with the point of talent management with an organisation is competitive advantage. This is so
because exercise of talent management helps in improvement of employee performance along
with their retention for longer period of time that ensure effective nature of work at workplace.
This help the management to optimally utilise their resources and reduce the number of errors.
The end benefit of this ascertained by an organisation in the form of competitive gain where they
always will present as beneficiary against to their competitors.
Higher productivity: This is the another benefit associated with the exercise of talent
management. This happened because this aid in regular improvement of skills among employees
so they can perform work as per the standards and save the resource and cost of an organisation.
The end benefit of this will be ascertained in the form of higher level of productivity at
workplace through optimum utilisation of available resources.
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What are the major roles played by human resource manager at workplace of Crockett & Jones?
As per the opinion of Ismail and et. al., (2021), Human resource department has many
effective roles within an organisation. It is the duty over HR manager that they perform their
actions effectively and ensure that all working at workplace go smoothly. HR manager also has
the duty to manage the team effectively and delegate the roles to team members according to
their working nature and capabilities. This will not only help to improve their functioning but aid
in reduction of errors at work. All the major roles which are performing by the human resource
manager of an organisation like Crockett & Jones are defined below;
Recruitment and selection: It is the main function of HR department of any organisation.
This brings an obligation over HR manager that perform this function precision because the
whole performance of workplace depends on this only. This is the reason that HR manager has to
focus over all different activities related to this functioning like planning and controlling so able
to deliver perfect results.
Training and development: Yuwono, Suroso and Hubeis (2021) states that this is another
important function of HR department. In this, HR manager has the major role about effective
appraisal of employee performance through utilisation of effective techniques. This is o because
it is only the base that help to identify the gaps in performance and selection of approaches that
needed to apply for improvement of performance. It brings an obligation over HR manager that
ensure effective distribution of activities in between team so able to ascertain perfect results
regarding the performance and existing issues.
What impact have by the exercise of talent management on the role of HR at Crockett & Jones?
As per the opinion of Al-Rawashdeh (2021), Talent management is important exercise for
the improvement of overall role of HR. This is so because improved performance of employee
aid in reduction of barriers from HR working. The benefit of this ascertained by HR of an
organisation as efficient amount of time for the performance of main functions of their role. The
detailed level of impact is defined below;
High availability of time: This is about the availability of time in front of HR manager
and its team because of the less number of issues at workplace due to retention of talented team
within an organisation. This time can be utilised for the purpose of learning new working
techniques and overall improvement of work.
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Good team members: Development of talented team provide an opportunity to have
good candidates in HR team (Alves, 2021). This help the overall department to work effectively
and achieve targets within stipulated time.
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Methodology and Data Collection
Research methodology is the specific and essential techniques and procedure used by
investigator for identifying, selecting and evaluating data regarding a topic. Research
methodology defined as particular techniques or procedures often used for exploring,
determining, processing, choosing and analysing data related to the topic. This is the section
which provides assistance to reader for critically evaluating reliability and validity of research
study (Saeed and Al Qunayeer, 2021). Basically in this researcher properly designs the study for
ensuring the reliable and valid outcomes which address the research objectives and aim. So, it
becomes significant part which helps in evaluating and collecting data by particular
methodology. For this specific section, researcher onion framework would be used by
investigator. This framework has various layers that are considered for collection and evaluation
of data and these layers are explained below:
Research Approach: This is the term which is over-arching in creating knowledge
related to the subject. There are three kinds of philosophies like ontology, axiology,
epistemology. These are very helpful in taking out present research study, epistemology is
selected as research philosophy (Avci, 2021). Interpretivism and pragmatism philosophy are the
two kind of epistemology philosophy. Pragmatism is selected because it gives data in a
numerical form in a very less period of time and interpretivism philosophy is used to take out
qualitative data.
Research Philosophy: This is the process which is used for analysing data that is
collected in quantitative and qualitative research methods. There are two types of approaches in
analysis of data that are deduction and induction. The both approaches are chosen by researcher
because inductive assists in facilitating analysis of qualitative information that is collected by
articles, books, journals, articles in literature review (Wilson, Mikahere-Hall and Sherwood,
2021). Deductive approach is considered for analysing quantitative information in a very less
period of time.
Research Strategy: Research strategy refers to the strategies used by researcher in
executing the research. The various strategies are experimental work, case study, systematic
literature review, survey and so on. But for fulfilling objectives of research survey and literature
review are considered (Groenland, 2021). Literature consists information which are of secondary
and qualitative nature but survey is used to gather quantitative information.
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Research Choice: The onion research framework helps in achieving the objectives of
research and the its fourth layer has three kinds of research choices which are generally called as
multi-method, mixed method and mono method. These types are quite effective but as per the
requirement of present research that impact of talent management on the role of human resource,
mixed method is chosen by investigator as research choice (Kozdrach, 2021). It has quantitative
and qualitative. Qualitative research choice is gives the data which are of theoretical nature
according to the research topic and quantitative research choice gives numerical information as
per the topic of investigation.
Time Horizon: Time is the factor which is very important in completing the whole
research by focusing on each and every activity. Time horizon is divided into two parts known
by longitudinal and cross-sectional. For the fulfilment of specific need of current research, cross-
sectional horizontal is selected because it is based upon real situation and assist in completing the
research in very less time whereas longitudinal is the approach which takes a lot of time in
completing the project. So this is the reason longitudinal time horizon is not selected (Benali and
Asri, 2021).
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Primary and secondary methods: Data collection is the method through which
researcher aims at collecting reliable data for attaining the pre-defined objectives of research.
Data collection is divided into two types commonly known as primary and secondary data
collection. For gathering primary data, questionnaire is preferred by researcher where 30
employees are chosen as participants Crockett & Jones, London, UK. Primary information is
more of raw nature as this type of data has never been used. In respect of collecting secondary
information researcher has focused on different sources like reputed magazines, newspapers,
books, journals and articles and these sources are mainly used for collecting data for literature
review (McGill and et. al., 2021). The secondary data is more of data which has existence so
with this information researcher does in-depth research on the specific topic. So, it is said that
researcher has considered primary as well as secondary method.
Techniques and procedures: Techniques are the most significant way for selecting
effective techniques of research for gathering information related to the topic. There are various
types of techniques of the investigation like focus group, observation, experiment, questionnaire,
interview, modelling and many more (Nasution, Atmawijaya and Aziz, 2021). These techniques
are very effective in gathering information regarding the topic which is impact of talent
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management on the role of human resource, so as per the need questionnaire is chosen by
researcher as technique of research. The purpose of choosing questionnaire is it provides
opinions and views of respondents which is appropriate and reliable and does not take much
time.
Sampling: Sampling refers to the technique of selection of individuals or subset from the
whole population to form statistical inferences from them and determine characteristics of the
overall population. Different types of sampling methods are considered by researcher in the
market research so there is no need to research the whole available population to gather insights.
Sampling is classified into two types which are known by probability and non-probability
sampling. Probability sampling is defined as technique in which investigator decides criteria and
selects members randomly whereas non-probability sampling selects members for investigation
at random. As per the requirement of current research probability sampling is used as it assists in
selecting large number of sample (Piligrimienė, 2021). In this 30 employees are selected from
Crockett & Jones, London, UK because they are directly linked to the organisation.
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