Impacts of Talent Management Strategies on Marks and Spencer's Success

This research project investigates the impact of talent management strategies on the organizational success of Marks and Spencer (M&S). The introduction provides an overview of the research, its aims, and objectives, focusing on talent retention, employee development, and performance improvement. The research proposal outlines the project's title, objectives, research questions, and rationale, along with the chosen research approach, which is primarily qualitative. The report details the research methods employed, including primary and secondary data collection techniques, emphasizing the use of questionnaires for gathering data from a sample of 50 respondents. It also discusses ethical considerations and the importance of cost-effectiveness and access in the research process. The questionnaire design is presented, covering key aspects of talent management, such as employee awareness, strategies, and impacts on organizational performance. The project also includes sections on recommendations and conclusions based on the research findings.

Research Project

Contents
TOPIC..............................................................................................................................................1
INTRODUCTION...........................................................................................................................1
RESEARCH PROPOSAL...............................................................................................................1
TASK 2............................................................................................................................................5
P3 Conduct primary & secondary research is adopting proper method for business research
project that considers costs, access and ethical issues.................................................................5
P4. Apply proper analytical tools to consider research findings.................................................8
P5. Communicate outcomes related to research in appropriate manner for intended audience 17
TASK 4..........................................................................................................................................18
P6. Reflect on appropriateness of research methods that is applied for achieving objectives of
company.....................................................................................................................................18
P7. Determine alternative research methodologies as well as lessons learnt by outcomes.......18
RECOMMENDATIONS...............................................................................................................19
CONCLUSION..............................................................................................................................20
REFERENCES..............................................................................................................................22
APPENDIX....................................................................................................................................23

TOPIC
“Impacts of talent management strategies on organisational success of Marks and
Spencer: an evaluation”.
INTRODUCTION
Overview of Research
The aim of study is to retention of talented and competent subordinates, improving their
abilities and motivating them to increase performance level. The primary aim of talent
administration is to encourage individual person to retain them for a longer period of time. Talent
administration helps subordinate to feel valued and inspired them for achieving goal & objective
in timely manner. In this report, the organisation is taken is named as Marks and Spencer. This is
determined as well-known venture provide different types of goods and services to its customers
for satisfying them. This research provides discussion regarding appropriateness of strategy
related to talent management that is adopted by company for increasing success of organisation.
Moreover, there are different types of data collection techniques as well as method is used for
collecting proper data for completion of project of research in proper way (Lee, Yiu and Cheung,
2016).
Aims:
 To analyse concept of talent management
 To evaluate different talent management strategies
 To identify impact of TM on organisation success
RESEARCH PROPOSAL
Proposed title: Impacts of talent management strategies on organisational success of Marks and
Spencer: an evaluation
Section One: Title, objective, responsibilities
Title or working title of research project (in the form of a question, objective or hypothesis)
Research project objectives (e.g. what is the question you want to answer? What do you want
1

to learn how to do? What do you want to find out?):
Aim – Impacts of talent management strategies on organisational success of Marks and Spencer: an
evaluation
Objectives
To analyse concept of talent management
To evaluate different talent management strategies
To identify impact of TM on organisation success
Research questions
What is concept of talent management?
What are different talent management strategies?
What is impact of TM on organisation success?
Rationale
The main purpose of doing this project is to find out the impacts of the Talent
management strategies on Marks and Spencer's success and also focuses on what types of the
strategies followed through Marks and Spencer.
Section Two: Reasons for choosing this research project
Reasons for choosing the project (e.g. links to other subjects you are studying, personal interest, future plans,
knowledge/skills you want to improve, why the topic is important):
2

The selection of current research work is rationale from professional perspective as it
facilitates better understanding about concept of equality and diversity developed a
keen interest in this subject while conducting my studies.
Section Three: Literature sources searched
Use of key literature sources to support your research question, objective or hypothesis:
Section Four: Activities and timescales
Activities to be carried out during the
research project (e.g., research, development
and analysis of ideas, writing, data
collection, numerical analysis, tutor
meetings, production of outcome,
evaluation, writing the report):
How long this will take: (See Gantt Chart
below)
31.05.2021
Milestone one: Proposal Submission
Section Five: Research approach and methodologies
What type of research approach and methodologies are you likely to use and why?
Research approach and methodology basically facilitates about the information about the
various data on which method is used to analyze and interpretation used to conduct research is
more way better than involves valid proof of data.
Research Philosophy:
3

Research approach:
Research Method:
Research strategy.
Sources of data collection
As for the sampling data the suitable method of sampling would be simple random
sampling method on which sample size of 30 respondents of the Mark and Spencer company
for collects based on research data topic with the help of questionnaires.
Comments and agreement from tutor
Comments (optional)
I confirm that the project is not work which has been or will be submitted for another
qualification and is appropriate.
Agreed Name: Date:
Comments and agreement from project checker (if applicable)
Comments (optional)
I confirm that the project is not work which has been or will be submitted for another
qualification and is appropriate.
Agreed Name: Date:
4

TASK 2
P3 Conduct primary & secondary research is adopting proper method for business research
project that considers costs, access and ethical issues.
There are different methods which are capable to provide support to research in context of
assembling needed data. This type of research method is used by individual person in respect of
gleaning information with the purpose of completion of research. The main purpose is to retain
talented subordinates within business organisation during particular phase of time period.
Therefore, the description of this method is given below:
Qualitative research it is determined as a method of collecting data & information in
theoretical context that helps in improving acknowledgement related to opinion of various
participants (Thomas, 2017). The information is gathered by taking opinion of individual person.
This method determined through various tools such as interviews, group discussion, observation
and many more. There is different kind of questions which is asked from respondent in order to
take their opinion for completing research during the period of time. The method of research is
also known as exploratory research that provides support to researcher in achieving detailed
information in respect of particular subject that help in improving appropriate research in proper
way. In respect of this method of research, the researcher use qualitative method that help in
collecting appropriate data in respect of retaining talent subordinates within business
organisation and also encourage them to offer proper determination for further process (Lippe
and vom Brocke, 2016).
Quantitative research is determined as a systematic method of research that helps in
gathering data that is in numerical term form. This type of research is adopted in case of high
population. In this method, there are different kind of tools involved online survey, correlation,
sampling method and many more. It provides different kind of questions that are determined as a
closed ended that help in collecting data & information in structured manner. This type of
research is connected with conception in data that is provided in context of numerical, charts and
many more. Moreover, in reference of qualitative method, it chooses different types of individual
person for particular research that offer large scope. Also, it involves various forms related to
data gathering like probability, sampling, and document review and so on for achieving task and
performs different work in timely manner (Jiang, Qiang and Lin, 2016).
5

In present project, the investigator focuses on using qualitative method of research with
aim of collecting information and which provide support to individual person view and opinion
polls. The primary purpose of using qualitative method is it provides support to surveyor in
executing assessment of data in theoretical form. It is important in possessing summarisation
which can be represented in proper manner.
There is different source of Data Collection that is given below:
Primary data collection method this method helps in collecting or gathering important
data which is necessary to conduct research in proper way. Herein, the researcher will capable to
collect data & information along with using various source of collecting data like survey,
observation and many more. This source of collecting data is significant because it offer pure
data but it is time consuming as well as cost that arise is considered as a main limitation of this
method.
Secondary data collection methods are important in respect of gathering information in
less period of time. This method help in collecting reliable and appropriate information in respect
of subject related to investigation. There are various sources like journal, online sites, books and
many more that enable in collecting data prevailed in market. In reference of assessment of
research, the surveyor adopt various article, magazines for gathering information to provide
appropriate content during particular phase of time period (Mooney, Rafique and Tilly, 2019).
Cost is important element without cost; the primary as well as secondary research is not
conducted in appropriate manner. For conducting primary & secondary research, it is necessary
to have appropriate fund that aids assistance in completing research in an appropriate manner.
Access is other tool which is considered for conducting research in an appropriate manner.
In assistance of this, the researcher emphasized on gathering data from respondent and their main
purpose is to collect information by adopting computer system during particular phase of time
period. It is determined as a tool that provides support to investigator in accomplishing research
in appropriate manner (Polonsky and Waller, 2018).
Ethical issue the importance for investigating to make sure that ethical principle is
determined during research process in reference of conducting or organising primary and
secondary research. In assistance of this, there are various types of ethical issue in context of
informed consent and many more. Thus, it is important to organise survey in an appropriate
manner.
6

Research instrument
Questionnaire it determines document that signify different kinds of questions which is
asked by respondent in order to collect their reviews regarding retaining talented subordinates
within business organisation. It is determined as a different question that design by investigator
for research topic in reference of gathering required information with aim of meeting objective of
research in proper way. In present project of research, the individual person adopt questionnaire
as a technique related to data collection because it is significant for making consideration of
various objectives that must be analysed by researcher.
Sampling signify stool through which sample are chosen from overall population. It is
considered as a group of individual person, item & objects which are taken from whole
population that is related to assessment (Stylianou and Zembylas, 2018). The sample is
determined as a representative related to population that make sure that researcher or investigator
simplifies finding as well as outcome from sample of research to population as a whole. In
addition to this, the overall population in current investigation is conducting their work in Marks
and Spencer. Their main purpose is to increase understanding regarding retaining talent
subordinates with business organisation. For ensure the data or information is not in structured
form, then random selection is performed from sample size. There are 50 respondents which are
taken for gathering information in respect of subject of research (Roberts-Holmes, 2018).
Questionnaire
Q1. Do you aware with concept connect to Talent administration?
(a) Yes
(b) No
Q2. Explain the involvement of talent administration in improvement of business venture?
(a) Hiring & keeping skilled workforce
(b) Encouraging staffs
Q3. What is appropriateness related to strategies of talent administration in increasing
performance level of Marks and Spencer?
(a) Catch the attention of top talent
(b) Success and improvement of organisation
Q4. What are the problems confronted by Marks and Spencer due to inappropriate Talent
management?
7

(a) Increase turnover of staffs
(b) Lack o leadership
(c) Unappealing culture of organisation
Q5. What are strategies and tactics that determined by administration of Marks and
Spencer in reference of talent management?
(a) Reward & remuneration
(b) Training and development
(c) Person fit to company
Q6. Do you support with fact that appropriate talent management possess several
optimistic impacts on business activities of Marks and Spencer?
(a) Agree
(b) Disagree
Q7. Explain the administration of Marks and Spencer should use strategies to retain
talented administration for success and growth of venture?
(a) Provide rewards & bonus
(b) Positive atmosphere
Q8. As per your opinion, what are advantages of talent administration for Marks and
Spencer?
(a)Retaining talented employees
(b)Motivated staffs
(c)Productive as well as effective performance
Q9. Explain the strategies used to overcome from challenges faced by management team of
chosen company?
(a) Motivation
(b) Positive work atmosphere
Q10. Provide suggestions to tackle issues that are confronted by organisation due to
inappropriate talent administration?
P4. Apply proper analytical tools to consider research findings
Theme 1: Conception of Talent management
8

Q1. Do you aware with concept connect to Talent
administration?
Frequency
(a)Yes 26
(b)No 24
26
24
Frequency
(a)Yes
(b)No
Interpretation- On the basis of above graphical representation, it is assessing that talent
management is necessary to retain talented subordinates within business organisation. From 50
staff member, there are 26 staff member have information in respect of concept related to talent
administration and increase awareness regarding it. Apart from this, there are remaining 24 staff
member provide response that they do not have idea in respect of talent administration.
Theme 2: the involvement of talent administration in improvement of business venture
Q2 Explain the involvement of talent administration in
improvement of business venture?
Frequency
(a) Hiring and keeping skilled workforce 27
(b) Encouraging staffs 23
9

27
23
Frequency
(a) Hiring and keeping
skilled workforce
(b) Encouraging staffs
Interpretation- On given graphical representation, it is assessing that the involvement of
talent administration is necessary for improving business ventures in an appropriate manner.
There are 50 individual people, there are 27 staff member believes that talent administration
increase contribution in respect of growth and success of business organisation by recruiting
talented subordinates that aids assistance in executing activities and functions of company in
proper way. In addition to this, there are 23 individual people who agree that encouraging and
influencing staffs is the appropriate method by which talent administration increase contribution
in improvement of business organisation. As when individual person of organisation helps in
influencing then, they provide Support Company in achieving goal as well as objective in timely
manner.
Theme 3: appropriateness related to strategies of talent administration in increasing
performance level of Marks and Spencer
Q3. What is appropriateness related to strategies of talent
administration in increasing performance level of Marks and
Spencer?
Frequency
(a) Catch the attention of top talent 21
(b) Success and improvement of organisation 29
10

21
29
Frequency
(a) Catch the attention of
top talent
(b) Success and
improvement of
organisation
Interpretation- on defined graphical
representation; it is assess that from 30 staff members, 21 individual people provide support to
attract or retain top talent is appropriateness of talent administration strategies in improving
implementation of respective organisation. In addition to this, there are 29 individual person
believes that success and growth of firm is determined as primal efficiency of talent
administration tactics that aids assistance in improving perform of business organisation in better
way.
Theme 4: the problems confronted by Marks and Spencer due to inappropriate Talent
management
Q4. What are the problems confronted by Marks and Spencer
due to inappropriate Talent management?
Frequency
(a) Increase turnover of staffs 16
(b) Lack of leadership 14
(c) Unappealing culture of company 20
11

16
14
20
Frequency
(a) Increase turnover of
staffs
(b) Lack of leadership
(c) Unappealing culture
of company
Interpretation- On the basis of above mentioned graphical representation, it is assess
that from 50 staff member there are 16 individual people believes that higher turnover rate of
staffs is determined as main challenges that is confronted by organisation due to inappropriate
talent administration as when individual person getting appropriate training session in respect of
performance is considered as main reason of turnover staff member. In addition to this, there are
14 staff member believes that lack of leadership is problems confronted by company due to
inappropriate talent administration. Apart from this, there are 20 individual people who provide
response to unappealing culture of organisation is considered as key issues that are suffered by
Marks and Spencer because of unproductive talent administration tactics and activities.
Theme 5: strategies and tactics that determined by administration of Marks and Spencer in
reference of talent management
Q5. What are strategies and tactics that determined by
administration of Marks and Spencer in reference of talent
management?
Frequency
(a) Reward and remuneration 24
(b) Training & development 16
(c) Person fit to company 10
12

24
16
10
Frequency(a) Reward
and
remuneration
(b) Training &
development
(c) Person fit
to company
Interpretation- On given graphical representation, it has been analysed that from 50
individual person, there are 24 staff member who believes that reward as well as remuneration is
determined as appropriate tactics in respect of talent administration because when staff member
compensated for increasing good performance that helps in retaining talent management for
longer period of time. In addition to this, there are 16 individual people with training &
development is considered as important tool that aids assistance in talent administration of
organisation as when staffs get proper training session as it aids assistance in career improvement
and they sustain with organisation longer period of time. Apart from this, there are 10 individual
person agrees with person fit to company is significant plan that provide support to organisation
in managing talent.
Theme 6: that appropriate talent management possess several optimistic impacts on
business activities of Marks and Spencer
Q6. Do you support with fact that appropriate talent
management possess several optimistic impacts on business
activities of Marks and Spencer?
Frequency
(a) Agree 22
(b) Disagree 28
13

22
28
Frequency
(a) Agree
(b) Disagree
Interpretation- On given graphical representation, it is assess that among 50 staff
member, there are 22 individual person who believes that talent administration possess some
favourable impact on activities and functions of business organisation. In addition to this, there
are 28 individual people who do not have an idea regarding fact that appropriate management of
talent do not have favourable influence on activities and functions of organisation.
Theme 7: the administration of Marks and Spencer should use strategies to retain talented
administration for success and growth of venture
Q7. Explain the administration of Marks and Spencer should
use strategies to retain talented administration for success and
growth of venture?
Frequency
(a) Provide rewards & bonus 23
(b) Positive atmosphere 27
23
27
Frequency
(a) Provide rewards &
bonus
(b) Positive atmosphere
14

Interpretation- On the basis of above given graph, it has been analysed that from 50
subordinates, there are 23 staffs use bonus & rewards to adopt strategy for retaining talented
administration in reference of improvement and growth of business organisation. In addition to
this, there are 27 individual person believes that positive atmosphere helps in retaining talented
staffs for success as well as growth of organisation
Theme 8: advantages of talent administration for Marks and Spencer
Q8. As per your opinion, what are advantages of talent
administration for Marks and Spencer?
Frequency
(a)Retaining talented employees 16
(b)Motivated staffs 14
(c)Productive as well as effective performance 20
Interpretation- Herein, the appropriate strategy of talent administration offer ample of
advantages to organisation that assists in achieving goal in timely manner. It is assess that there
are 16 subordinates who believes that retaining talented subordinate is determined as advantage
of talent administration for chosen organisation. In addition to this, there are 14 subordinates
who believes that motivated staff is determined as a main advantage of talent administration for
Marks and Spencer during particular phase of time period. Apart from this, there are 20 staff
member who believes that productive as well as appropriate performance is determined as a main
benefit for talent management within chosen organisation.
16
14
20
Frequency
(a)Retaining talented
employees
(b)Motivated staffs
(c)Productive as well as
effective performance
15

Theme 9: the strategies used to overcome from challenges faced by management team of
chosen company
Q9. Explain the strategies used to overcome from challenges
faced by management team of chosen company?
Frequency
(a) Motivation 26
(b) Positive work atmosphere 24
26
24
Frequency
(a) Motivation
(b) Positive work
atmosphere
Interpretation- On the basis of above given chart, it has been analysed that there are 26
respondents who believe that motivation is determined as strategy for overcoming from
challenges confronted by manager of organisation. In addition to this, there are remaining 24
subordinates who believe that positive atmosphere it is determined as another method that helps
in overcoming challenges confronted by management team of company.
Discussion
Talent administration is significant strategy for organisation that aids assistance in
achieving goal as well as objective of organisation and achieving competitive advantage over
rivalries at marketplace. Talent Administration is related with recruitment, retaining as well as
reducing turnover of subordinates during particular phase of time period. The improvement of
manpower value is important variable for brand of employer and the value proposition of
subordinate regarding various connection related to company and improvement of employees
during particular phase of time period. In addition to this, if the organisation needs to hire
16

subordinates then they focus on adopting appropriate strategy related to employment description
in order to retain subordinate while they provide training as well as reward to them for their
execution. In assistance to this, in reference of appropriate administration of skilled worker, they
can determine strategy of talent administration in order to retain subordinate for a longer period
of time because they are important resource that help in making improvement in organisation and
improve its performance.
P5. Communicate outcomes related to research in appropriate manner for intended audience
It is identified that there are different kind of tactics related to strategy of talent
management within business organisation help in taking decision that is advantageous for
company. It is important for management team of Marks and Spencer to retain talented
subordinates and create optimistic result on basis of customer and also its improvement. Apart
from this, it is identifies that in context of Marks and Spencer, this type of initiative is important
for increasing base of user as well as its image in the market. In assistance of this, talent
administration is determined as important for Marks and Spencer as it offers support in managing
price that aids assistance to company in increasing behaviour or attitude of customer during the
period of time. It is identified that other tactics which is used within business organisation related
to talent administration offer support in providing data in context of requirement that is arise in
future time period. There is different type of strategies adopted by organisation in order to
implement appropriate decisions and promote strategy related to talent management like
providing reward and training session to its employees in order to increase their skill and
knowledge that is helpful in taking decisions in context of facilities arises in workplace. In
addition to this, according to outcome, it is identified that company like Marks and Spencer
execute effective talent administration strategy in order to offer support in increasing base of
customer in which their main focus is on improvement within company. It also helps
organisation in accomplishing goals as well as objective in pre-decided period of time (Lu,Shang
and Li, 2017).
17

TASK 4
P6. Reflect on appropriateness of research methods that is applied for achieving objectives of
company.
On above given project really assists me to increase my knowledge and understanding that
helped me in growing my career in future period of time. It improves communication skill and
competence during particular phase of time period. While completing project, I got different kind
of opportunity to interact with another person having various mind set as well as personality. In
assistance of this, the project helps me in having detailed knowledge in respect of talent
administration which is adopted by organisation. During completing project, I also improve
administration skill by scheduling every task or work in proper way. This skill aids assistance to
me in making appropriate utilisation of time. In assistance of this, I am capable to deliver
different task that is important to put good impression in business organisation. Herein, I increase
my analytical skills that are important to assess data in proper way. I adopted these tools during
completing project that assist me in increasing my analytical skill during particular phase of time
period. Furthermore, I also increase leadership skill as I got different kind of opportunity that
helped me in guiding team member that is helpful in completing project in an appropriate
manner. This aids assistance in skill and knowledge will helpful for me to handle team member
in business organisation in proper way. In addition to this, above given skill, the project also
provides me superior opportunity of personal improvement which is important for growth in
career. This aids assistance to me in growing personal and professional life. Herein, I will be
capable to generate difference and also get proper superior opportunity for growth and career in
future period of time.
P7. Determine alternative research methodologies as well as lessons learnt by outcomes
For researcher, it is complicated to prefer suitable method of research in context of
accomplishing cheerful conclusion. Apart from this, there are diverse conducts related to
information which is considered by investigator data as well as information from respondents. In
given report, it is assess that survey aids assistance in organising diverse things in an appropriate
manner. In assistance of this, the facilities is same as well as identical that assists in gathering
significant data and information and this is considered as cause or aim in respect of choosing it to
increasing understanding it others. There are different tactics related to talent administration like
providing training to subordinate and encouraging them by providing rewards and incentives in
18

order to motivate them to conduct their work in an appropriate manner. It is also helpful for top
management to take decision during which will be beneficial for organisation. In assistance of
this, it is important to execute appropriate talent management strategy for success of company.
RECOMMENDATIONS
On the basis of above given report, it is analyzed that Marks and Spencer can focuses on
improving outcomes capabilities as well as expertise to be freely provided to subordinate and
must be transmitted at right moment to right individual person, In addition to this, the top leader
focuses on underlining principle related to organization that provides support to user in order to
take appropriate decision. On the basis of given description, it is assess that there are different
type of challenges that are confronted by Marks and Spencer in respect of talent administration.
Therefore the management team is needed to undertake different step for betterment of company
that is going to be mentioned below:
 In addition to this, by setting clear standard in relation to consumer support, the top
management needed to influence staff member and ensure that they implement them in
order to bring value to customer experience.
 Moreover, the human resource management is capable to achieve objective and goal of
organization with encouraging subordinate in reference of generate quality outcomes.
 The human resource administration focuses on providing training session to its staff
member that aids assistance in providing effective services to its customer that helps
them in satisfying them. In addition to this, their main focus is to increase knowledge and
skill that helps in providing unique facilities that aids assistance in achieving competitive
advantages over rivalries at marketplace.
 Apart from this, the top management focuses on implementing advanced technology that
aids assistance in motivating subordinates to perform their work towards achieving goal
as well as objective in timely manner. It is also helpful in retaining staff member for a
longer period of time.
 On the basis of given description, it is assess that there are different type of challenges
that are confronted by Marks and Spencer in respect of talent administration. Therefore
the management team are needed to undertake different step for betterment of company
that is going to be mentioned below:
19

 Manager needed to possess appropriate communication with subordinate so that they
increase understanding regarding issues as well as problem confronted by subordinate. It
aids assistance in maintaining better relationship among subordinate as well as superiors.
In this process, the company will capable to retain subordinate for a longer period of
time. The other recommendation is that HR management focuses on neither increasing
contribution of human resource in organization. The offer necessary rewards & incentive
for motivating and retaining employees for a longer period of time.
 On the basis of above given analysis, it is assess that there are various individual person
within an organization who do not have a awareness in respect of talent administration so
management team of Marks and Spencer also needed to arrange required training session
to improve understanding in respect of talent administration. In addition to this, there is
different kind of challenges confronted by company in context of handling talent. The
challenges are connected to recruiting subordinate improving increasing turnover rate of
subordinates, it is important for management team to assess issues and prepare a strategy
to confront challenges in an appropriate manner.
On the basis above given recommendations, it is analyzed that it helps company to maintain
appropriate coordination within company. In assistance of this, it is also helpful in achieving
competitive advantage in retaining subordinate for a longer period of time.
CONCLUSION
On the basis of above given report, it is assess that Talent management is an ongoing
process that determines retention of talented and competent subordinates, improving their
abilities and motivating them to increase performance level. The primary aim of talent
administration is to encourage individual person to retain them for a longer period of time. Talent
administration helps subordinate to feel valued and inspired them for achieving goal & objective
in timely manner. In this report, the organisation is taken is named as Marks and Spencer. This is
determined as well known venture provide different types of goods and services to its customers
for satisfying them. This research provides discussion regarding appropriateness of strategy
related to talent management that is adopted by company for increasing success of organisation.
Moreover, there are different types of data collection techniques as well as method is used for
collecting proper data for completion of project of research in proper way. On completion of
20

research, it is assess the Talent administration is determined as a most appropriate authoritarian
decision and important in modern scenario. It is also analysed that there are different key concept
of talent administration which is beneficial for organisation during particular phase of time
period. In addition to this, the individual person provides response to strategy and tactics of
talent administration such as training session as well as reward are appropriate plan to retain
subordinates for a longer period of time.
21

REFERENCES
Books & Journals
Jiang, H., Qiang, M. and Lin, P., 2016. Finding academic concerns of the Three Gorges Project
based on a topic modeling approach. Ecological indicators, 60, pp.693-701.
Keikelame, M.J., 2018. ‘The Tortoise under the couch’: an African woman’s reflections on
negotiating insider-outsider positionalities and issues of serendipity on conducting a qualitative
research project in Cape Town, South Africa. International Journal of Social Research
Methodology, 21(2), pp.219-230.
Kim, M., 2018. Project-based community participatory action research using geographic
information technologies. Journal of Geography in Higher Education, 42(1), pp.61-79.
Lee, C.K., Yiu, T.W. and Cheung, S.O., 2016. Selection and use of alternative dispute resolution
(ADR) in construction projects—Past and future research. International Journal of Project
Management, 34(3), pp.494-507.
Leese, M., 2017. Holding the project accountable: Research governance, ethics, and
democracy. Science and engineering ethics, 23(6), pp.1597-1616.
Lippe, S. and vom Brocke, J., 2016. Situational project management for collaborative research
projects. Project Management Journal, 47(1), pp.76-96.
Lu, S., Shang, Y. and Li, Y., 2017. A research on the application of fuzzy iteration clustering in
the water conservancy project. Journal of Cleaner Production, 151, pp.356-360.
Mooney, F., Rafique, N. and Tilly, L., 2019. Getting involved in the community—What stops
us? Findings from an inclusive research project. British Journal of Learning Disabilities, 47(4),
pp.241-246.
O'Donoghue, P., Holmes, L. and Robinson, G., 2017. Doing a research Project in sport
performance analysis. Routledge.
Polonsky, M.J. and Waller, D.S., 2018. Designing and managing a research project: A business
student's guide. Sage publications.
Proctor, L.M., 2016, December. The national institutes of health human microbiome project.
In Seminars in Fetal and Neonatal Medicine (Vol. 21, No. 6, pp. 368-372). WB Saunders.
Roberts-Holmes, G., 2018. Doing your early years research project: A step by step guide.
Sapouna, L. and Pamer, E., 2016. The transformative potential of the arts in mental health
recovery–an Irish research project. Arts & Health, 8(1), pp.1-12.
Stylianou, P. and Zembylas, M., 2018. Peer support for bereaved children: Setting eyes on
children’s views through an educational action research project. Death studies, 42(7), pp.446-
455.
Thomas, G., 2017. How to do your research project: A guide for students. Sage.
22

APPENDIX
Questionnaire
Q1. Do you aware with concept connect to Talent administration?
(c) Yes
(d) No
Q2. Explain the involvement of talent administration in improvement of business venture?
(c) Hiring & keeping skilled workforce
(d) Encouraging staffs
Q3. What is appropriateness related to strategies of talent administration in increasing
performance level of Marks and Spencer?
(c) Catch the attention of top talent
(d) Success and improvement of organisation
Q4. What are the problems confronted by Marks and Spencer due to inappropriate Talent
management?
(d) Increase turnover of staffs
(e) Lack o leadership
(f) Unappealing culture of organisation
Q5. What are strategies and tactics that determined by administration of Marks and
Spencer in reference of talent management?
(d) Reward & remuneration
(e) Training and development
(f) Person fit to company
Q6. Do you support with fact that appropriate talent management possess several
optimistic impacts on business activities of Marks and Spencer?
(c) Agree
(d) Disagree
Q7. Explain the administration of Marks and Spencer should use strategies to retain
talented administration for success and growth of venture?
(c) Provide rewards & bonus
(d) Positive atmosphere
Q8. As per your opinion, what are advantages of talent administration for Marks and
23

Spencer?
(a)Retaining talented employees
(b)Motivated staffs
(c)Productive as well as effective performance
Q9. Explain the strategies used to overcome from challenges faced by management team of
chosen company?
(c) Motivation
(d) Positive work atmosphere
Q10. Provide suggestions to tackle issues that are confronted by organisation due to
inappropriate talent administration?
24