Impacts of Talent Management Strategies on Marks and Spencer's Success
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This research project investigates the impact of talent management strategies on the organizational success of Marks and Spencer (M&S). The introduction provides an overview of the research, its aims, and objectives, focusing on talent retention, employee development, and performance improvement. The research proposal outlines the project's title, objectives, research questions, and rationale, along with the chosen research approach, which is primarily qualitative. The report details the research methods employed, including primary and secondary data collection techniques, emphasizing the use of questionnaires for gathering data from a sample of 50 respondents. It also discusses ethical considerations and the importance of cost-effectiveness and access in the research process. The questionnaire design is presented, covering key aspects of talent management, such as employee awareness, strategies, and impacts on organizational performance. The project also includes sections on recommendations and conclusions based on the research findings.

Research Project
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Contents
TOPIC..............................................................................................................................................1
INTRODUCTION...........................................................................................................................1
RESEARCH PROPOSAL...............................................................................................................1
TASK 2............................................................................................................................................5
P3 Conduct primary & secondary research is adopting proper method for business research
project that considers costs, access and ethical issues.................................................................5
P4. Apply proper analytical tools to consider research findings.................................................8
P5. Communicate outcomes related to research in appropriate manner for intended audience 17
TASK 4..........................................................................................................................................18
P6. Reflect on appropriateness of research methods that is applied for achieving objectives of
company.....................................................................................................................................18
P7. Determine alternative research methodologies as well as lessons learnt by outcomes.......18
RECOMMENDATIONS...............................................................................................................19
CONCLUSION..............................................................................................................................20
REFERENCES..............................................................................................................................22
APPENDIX....................................................................................................................................23
TOPIC..............................................................................................................................................1
INTRODUCTION...........................................................................................................................1
RESEARCH PROPOSAL...............................................................................................................1
TASK 2............................................................................................................................................5
P3 Conduct primary & secondary research is adopting proper method for business research
project that considers costs, access and ethical issues.................................................................5
P4. Apply proper analytical tools to consider research findings.................................................8
P5. Communicate outcomes related to research in appropriate manner for intended audience 17
TASK 4..........................................................................................................................................18
P6. Reflect on appropriateness of research methods that is applied for achieving objectives of
company.....................................................................................................................................18
P7. Determine alternative research methodologies as well as lessons learnt by outcomes.......18
RECOMMENDATIONS...............................................................................................................19
CONCLUSION..............................................................................................................................20
REFERENCES..............................................................................................................................22
APPENDIX....................................................................................................................................23

TOPIC
“Impacts of talent management strategies on organisational success of Marks and
Spencer: an evaluation”.
INTRODUCTION
Overview of Research
The aim of study is to retention of talented and competent subordinates, improving their
abilities and motivating them to increase performance level. The primary aim of talent
administration is to encourage individual person to retain them for a longer period of time. Talent
administration helps subordinate to feel valued and inspired them for achieving goal & objective
in timely manner. In this report, the organisation is taken is named as Marks and Spencer. This is
determined as well-known venture provide different types of goods and services to its customers
for satisfying them. This research provides discussion regarding appropriateness of strategy
related to talent management that is adopted by company for increasing success of organisation.
Moreover, there are different types of data collection techniques as well as method is used for
collecting proper data for completion of project of research in proper way (Lee, Yiu and Cheung,
2016).
Aims:
To analyse concept of talent management
To evaluate different talent management strategies
To identify impact of TM on organisation success
RESEARCH PROPOSAL
Proposed title: Impacts of talent management strategies on organisational success of Marks and
Spencer: an evaluation
Section One: Title, objective, responsibilities
Title or working title of research project (in the form of a question, objective or hypothesis)
Research project objectives (e.g. what is the question you want to answer? What do you want
1
“Impacts of talent management strategies on organisational success of Marks and
Spencer: an evaluation”.
INTRODUCTION
Overview of Research
The aim of study is to retention of talented and competent subordinates, improving their
abilities and motivating them to increase performance level. The primary aim of talent
administration is to encourage individual person to retain them for a longer period of time. Talent
administration helps subordinate to feel valued and inspired them for achieving goal & objective
in timely manner. In this report, the organisation is taken is named as Marks and Spencer. This is
determined as well-known venture provide different types of goods and services to its customers
for satisfying them. This research provides discussion regarding appropriateness of strategy
related to talent management that is adopted by company for increasing success of organisation.
Moreover, there are different types of data collection techniques as well as method is used for
collecting proper data for completion of project of research in proper way (Lee, Yiu and Cheung,
2016).
Aims:
To analyse concept of talent management
To evaluate different talent management strategies
To identify impact of TM on organisation success
RESEARCH PROPOSAL
Proposed title: Impacts of talent management strategies on organisational success of Marks and
Spencer: an evaluation
Section One: Title, objective, responsibilities
Title or working title of research project (in the form of a question, objective or hypothesis)
Research project objectives (e.g. what is the question you want to answer? What do you want
1
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to learn how to do? What do you want to find out?):
Aim – Impacts of talent management strategies on organisational success of Marks and Spencer: an
evaluation
Objectives
To analyse concept of talent management
To evaluate different talent management strategies
To identify impact of TM on organisation success
Research questions
What is concept of talent management?
What are different talent management strategies?
What is impact of TM on organisation success?
Rationale
The main purpose of doing this project is to find out the impacts of the Talent
management strategies on Marks and Spencer's success and also focuses on what types of the
strategies followed through Marks and Spencer.
Section Two: Reasons for choosing this research project
Reasons for choosing the project (e.g. links to other subjects you are studying, personal interest, future plans,
knowledge/skills you want to improve, why the topic is important):
2
Aim – Impacts of talent management strategies on organisational success of Marks and Spencer: an
evaluation
Objectives
To analyse concept of talent management
To evaluate different talent management strategies
To identify impact of TM on organisation success
Research questions
What is concept of talent management?
What are different talent management strategies?
What is impact of TM on organisation success?
Rationale
The main purpose of doing this project is to find out the impacts of the Talent
management strategies on Marks and Spencer's success and also focuses on what types of the
strategies followed through Marks and Spencer.
Section Two: Reasons for choosing this research project
Reasons for choosing the project (e.g. links to other subjects you are studying, personal interest, future plans,
knowledge/skills you want to improve, why the topic is important):
2
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The selection of current research work is rationale from professional perspective as it
facilitates better understanding about concept of equality and diversity developed a
keen interest in this subject while conducting my studies.
Section Three: Literature sources searched
Use of key literature sources to support your research question, objective or hypothesis:
Section Four: Activities and timescales
Activities to be carried out during the
research project (e.g., research, development
and analysis of ideas, writing, data
collection, numerical analysis, tutor
meetings, production of outcome,
evaluation, writing the report):
How long this will take: (See Gantt Chart
below)
31.05.2021
Milestone one: Proposal Submission
Section Five: Research approach and methodologies
What type of research approach and methodologies are you likely to use and why?
Research approach and methodology basically facilitates about the information about the
various data on which method is used to analyze and interpretation used to conduct research is
more way better than involves valid proof of data.
Research Philosophy:
3
facilitates better understanding about concept of equality and diversity developed a
keen interest in this subject while conducting my studies.
Section Three: Literature sources searched
Use of key literature sources to support your research question, objective or hypothesis:
Section Four: Activities and timescales
Activities to be carried out during the
research project (e.g., research, development
and analysis of ideas, writing, data
collection, numerical analysis, tutor
meetings, production of outcome,
evaluation, writing the report):
How long this will take: (See Gantt Chart
below)
31.05.2021
Milestone one: Proposal Submission
Section Five: Research approach and methodologies
What type of research approach and methodologies are you likely to use and why?
Research approach and methodology basically facilitates about the information about the
various data on which method is used to analyze and interpretation used to conduct research is
more way better than involves valid proof of data.
Research Philosophy:
3

Research approach:
Research Method:
Research strategy.
Sources of data collection
As for the sampling data the suitable method of sampling would be simple random
sampling method on which sample size of 30 respondents of the Mark and Spencer company
for collects based on research data topic with the help of questionnaires.
Comments and agreement from tutor
Comments (optional)
I confirm that the project is not work which has been or will be submitted for another
qualification and is appropriate.
Agreed Name: Date:
Comments and agreement from project checker (if applicable)
Comments (optional)
I confirm that the project is not work which has been or will be submitted for another
qualification and is appropriate.
Agreed Name: Date:
4
Research Method:
Research strategy.
Sources of data collection
As for the sampling data the suitable method of sampling would be simple random
sampling method on which sample size of 30 respondents of the Mark and Spencer company
for collects based on research data topic with the help of questionnaires.
Comments and agreement from tutor
Comments (optional)
I confirm that the project is not work which has been or will be submitted for another
qualification and is appropriate.
Agreed Name: Date:
Comments and agreement from project checker (if applicable)
Comments (optional)
I confirm that the project is not work which has been or will be submitted for another
qualification and is appropriate.
Agreed Name: Date:
4
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TASK 2
P3 Conduct primary & secondary research is adopting proper method for business research
project that considers costs, access and ethical issues.
There are different methods which are capable to provide support to research in context of
assembling needed data. This type of research method is used by individual person in respect of
gleaning information with the purpose of completion of research. The main purpose is to retain
talented subordinates within business organisation during particular phase of time period.
Therefore, the description of this method is given below:
Qualitative research it is determined as a method of collecting data & information in
theoretical context that helps in improving acknowledgement related to opinion of various
participants (Thomas, 2017). The information is gathered by taking opinion of individual person.
This method determined through various tools such as interviews, group discussion, observation
and many more. There is different kind of questions which is asked from respondent in order to
take their opinion for completing research during the period of time. The method of research is
also known as exploratory research that provides support to researcher in achieving detailed
information in respect of particular subject that help in improving appropriate research in proper
way. In respect of this method of research, the researcher use qualitative method that help in
collecting appropriate data in respect of retaining talent subordinates within business
organisation and also encourage them to offer proper determination for further process (Lippe
and vom Brocke, 2016).
Quantitative research is determined as a systematic method of research that helps in
gathering data that is in numerical term form. This type of research is adopted in case of high
population. In this method, there are different kind of tools involved online survey, correlation,
sampling method and many more. It provides different kind of questions that are determined as a
closed ended that help in collecting data & information in structured manner. This type of
research is connected with conception in data that is provided in context of numerical, charts and
many more. Moreover, in reference of qualitative method, it chooses different types of individual
person for particular research that offer large scope. Also, it involves various forms related to
data gathering like probability, sampling, and document review and so on for achieving task and
performs different work in timely manner (Jiang, Qiang and Lin, 2016).
5
P3 Conduct primary & secondary research is adopting proper method for business research
project that considers costs, access and ethical issues.
There are different methods which are capable to provide support to research in context of
assembling needed data. This type of research method is used by individual person in respect of
gleaning information with the purpose of completion of research. The main purpose is to retain
talented subordinates within business organisation during particular phase of time period.
Therefore, the description of this method is given below:
Qualitative research it is determined as a method of collecting data & information in
theoretical context that helps in improving acknowledgement related to opinion of various
participants (Thomas, 2017). The information is gathered by taking opinion of individual person.
This method determined through various tools such as interviews, group discussion, observation
and many more. There is different kind of questions which is asked from respondent in order to
take their opinion for completing research during the period of time. The method of research is
also known as exploratory research that provides support to researcher in achieving detailed
information in respect of particular subject that help in improving appropriate research in proper
way. In respect of this method of research, the researcher use qualitative method that help in
collecting appropriate data in respect of retaining talent subordinates within business
organisation and also encourage them to offer proper determination for further process (Lippe
and vom Brocke, 2016).
Quantitative research is determined as a systematic method of research that helps in
gathering data that is in numerical term form. This type of research is adopted in case of high
population. In this method, there are different kind of tools involved online survey, correlation,
sampling method and many more. It provides different kind of questions that are determined as a
closed ended that help in collecting data & information in structured manner. This type of
research is connected with conception in data that is provided in context of numerical, charts and
many more. Moreover, in reference of qualitative method, it chooses different types of individual
person for particular research that offer large scope. Also, it involves various forms related to
data gathering like probability, sampling, and document review and so on for achieving task and
performs different work in timely manner (Jiang, Qiang and Lin, 2016).
5
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In present project, the investigator focuses on using qualitative method of research with
aim of collecting information and which provide support to individual person view and opinion
polls. The primary purpose of using qualitative method is it provides support to surveyor in
executing assessment of data in theoretical form. It is important in possessing summarisation
which can be represented in proper manner.
There is different source of Data Collection that is given below:
Primary data collection method this method helps in collecting or gathering important
data which is necessary to conduct research in proper way. Herein, the researcher will capable to
collect data & information along with using various source of collecting data like survey,
observation and many more. This source of collecting data is significant because it offer pure
data but it is time consuming as well as cost that arise is considered as a main limitation of this
method.
Secondary data collection methods are important in respect of gathering information in
less period of time. This method help in collecting reliable and appropriate information in respect
of subject related to investigation. There are various sources like journal, online sites, books and
many more that enable in collecting data prevailed in market. In reference of assessment of
research, the surveyor adopt various article, magazines for gathering information to provide
appropriate content during particular phase of time period (Mooney, Rafique and Tilly, 2019).
Cost is important element without cost; the primary as well as secondary research is not
conducted in appropriate manner. For conducting primary & secondary research, it is necessary
to have appropriate fund that aids assistance in completing research in an appropriate manner.
Access is other tool which is considered for conducting research in an appropriate manner.
In assistance of this, the researcher emphasized on gathering data from respondent and their main
purpose is to collect information by adopting computer system during particular phase of time
period. It is determined as a tool that provides support to investigator in accomplishing research
in appropriate manner (Polonsky and Waller, 2018).
Ethical issue the importance for investigating to make sure that ethical principle is
determined during research process in reference of conducting or organising primary and
secondary research. In assistance of this, there are various types of ethical issue in context of
informed consent and many more. Thus, it is important to organise survey in an appropriate
manner.
6
aim of collecting information and which provide support to individual person view and opinion
polls. The primary purpose of using qualitative method is it provides support to surveyor in
executing assessment of data in theoretical form. It is important in possessing summarisation
which can be represented in proper manner.
There is different source of Data Collection that is given below:
Primary data collection method this method helps in collecting or gathering important
data which is necessary to conduct research in proper way. Herein, the researcher will capable to
collect data & information along with using various source of collecting data like survey,
observation and many more. This source of collecting data is significant because it offer pure
data but it is time consuming as well as cost that arise is considered as a main limitation of this
method.
Secondary data collection methods are important in respect of gathering information in
less period of time. This method help in collecting reliable and appropriate information in respect
of subject related to investigation. There are various sources like journal, online sites, books and
many more that enable in collecting data prevailed in market. In reference of assessment of
research, the surveyor adopt various article, magazines for gathering information to provide
appropriate content during particular phase of time period (Mooney, Rafique and Tilly, 2019).
Cost is important element without cost; the primary as well as secondary research is not
conducted in appropriate manner. For conducting primary & secondary research, it is necessary
to have appropriate fund that aids assistance in completing research in an appropriate manner.
Access is other tool which is considered for conducting research in an appropriate manner.
In assistance of this, the researcher emphasized on gathering data from respondent and their main
purpose is to collect information by adopting computer system during particular phase of time
period. It is determined as a tool that provides support to investigator in accomplishing research
in appropriate manner (Polonsky and Waller, 2018).
Ethical issue the importance for investigating to make sure that ethical principle is
determined during research process in reference of conducting or organising primary and
secondary research. In assistance of this, there are various types of ethical issue in context of
informed consent and many more. Thus, it is important to organise survey in an appropriate
manner.
6

Research instrument
Questionnaire it determines document that signify different kinds of questions which is
asked by respondent in order to collect their reviews regarding retaining talented subordinates
within business organisation. It is determined as a different question that design by investigator
for research topic in reference of gathering required information with aim of meeting objective of
research in proper way. In present project of research, the individual person adopt questionnaire
as a technique related to data collection because it is significant for making consideration of
various objectives that must be analysed by researcher.
Sampling signify stool through which sample are chosen from overall population. It is
considered as a group of individual person, item & objects which are taken from whole
population that is related to assessment (Stylianou and Zembylas, 2018). The sample is
determined as a representative related to population that make sure that researcher or investigator
simplifies finding as well as outcome from sample of research to population as a whole. In
addition to this, the overall population in current investigation is conducting their work in Marks
and Spencer. Their main purpose is to increase understanding regarding retaining talent
subordinates with business organisation. For ensure the data or information is not in structured
form, then random selection is performed from sample size. There are 50 respondents which are
taken for gathering information in respect of subject of research (Roberts-Holmes, 2018).
Questionnaire
Q1. Do you aware with concept connect to Talent administration?
(a) Yes
(b) No
Q2. Explain the involvement of talent administration in improvement of business venture?
(a) Hiring & keeping skilled workforce
(b) Encouraging staffs
Q3. What is appropriateness related to strategies of talent administration in increasing
performance level of Marks and Spencer?
(a) Catch the attention of top talent
(b) Success and improvement of organisation
Q4. What are the problems confronted by Marks and Spencer due to inappropriate Talent
management?
7
Questionnaire it determines document that signify different kinds of questions which is
asked by respondent in order to collect their reviews regarding retaining talented subordinates
within business organisation. It is determined as a different question that design by investigator
for research topic in reference of gathering required information with aim of meeting objective of
research in proper way. In present project of research, the individual person adopt questionnaire
as a technique related to data collection because it is significant for making consideration of
various objectives that must be analysed by researcher.
Sampling signify stool through which sample are chosen from overall population. It is
considered as a group of individual person, item & objects which are taken from whole
population that is related to assessment (Stylianou and Zembylas, 2018). The sample is
determined as a representative related to population that make sure that researcher or investigator
simplifies finding as well as outcome from sample of research to population as a whole. In
addition to this, the overall population in current investigation is conducting their work in Marks
and Spencer. Their main purpose is to increase understanding regarding retaining talent
subordinates with business organisation. For ensure the data or information is not in structured
form, then random selection is performed from sample size. There are 50 respondents which are
taken for gathering information in respect of subject of research (Roberts-Holmes, 2018).
Questionnaire
Q1. Do you aware with concept connect to Talent administration?
(a) Yes
(b) No
Q2. Explain the involvement of talent administration in improvement of business venture?
(a) Hiring & keeping skilled workforce
(b) Encouraging staffs
Q3. What is appropriateness related to strategies of talent administration in increasing
performance level of Marks and Spencer?
(a) Catch the attention of top talent
(b) Success and improvement of organisation
Q4. What are the problems confronted by Marks and Spencer due to inappropriate Talent
management?
7
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(a) Increase turnover of staffs
(b) Lack o leadership
(c) Unappealing culture of organisation
Q5. What are strategies and tactics that determined by administration of Marks and
Spencer in reference of talent management?
(a) Reward & remuneration
(b) Training and development
(c) Person fit to company
Q6. Do you support with fact that appropriate talent management possess several
optimistic impacts on business activities of Marks and Spencer?
(a) Agree
(b) Disagree
Q7. Explain the administration of Marks and Spencer should use strategies to retain
talented administration for success and growth of venture?
(a) Provide rewards & bonus
(b) Positive atmosphere
Q8. As per your opinion, what are advantages of talent administration for Marks and
Spencer?
(a)Retaining talented employees
(b)Motivated staffs
(c)Productive as well as effective performance
Q9. Explain the strategies used to overcome from challenges faced by management team of
chosen company?
(a) Motivation
(b) Positive work atmosphere
Q10. Provide suggestions to tackle issues that are confronted by organisation due to
inappropriate talent administration?
P4. Apply proper analytical tools to consider research findings
Theme 1: Conception of Talent management
8
(b) Lack o leadership
(c) Unappealing culture of organisation
Q5. What are strategies and tactics that determined by administration of Marks and
Spencer in reference of talent management?
(a) Reward & remuneration
(b) Training and development
(c) Person fit to company
Q6. Do you support with fact that appropriate talent management possess several
optimistic impacts on business activities of Marks and Spencer?
(a) Agree
(b) Disagree
Q7. Explain the administration of Marks and Spencer should use strategies to retain
talented administration for success and growth of venture?
(a) Provide rewards & bonus
(b) Positive atmosphere
Q8. As per your opinion, what are advantages of talent administration for Marks and
Spencer?
(a)Retaining talented employees
(b)Motivated staffs
(c)Productive as well as effective performance
Q9. Explain the strategies used to overcome from challenges faced by management team of
chosen company?
(a) Motivation
(b) Positive work atmosphere
Q10. Provide suggestions to tackle issues that are confronted by organisation due to
inappropriate talent administration?
P4. Apply proper analytical tools to consider research findings
Theme 1: Conception of Talent management
8
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Q1. Do you aware with concept connect to Talent
administration?
Frequency
(a)Yes 26
(b)No 24
26
24
Frequency
(a)Yes
(b)No
Interpretation- On the basis of above graphical representation, it is assessing that talent
management is necessary to retain talented subordinates within business organisation. From 50
staff member, there are 26 staff member have information in respect of concept related to talent
administration and increase awareness regarding it. Apart from this, there are remaining 24 staff
member provide response that they do not have idea in respect of talent administration.
Theme 2: the involvement of talent administration in improvement of business venture
Q2 Explain the involvement of talent administration in
improvement of business venture?
Frequency
(a) Hiring and keeping skilled workforce 27
(b) Encouraging staffs 23
9
administration?
Frequency
(a)Yes 26
(b)No 24
26
24
Frequency
(a)Yes
(b)No
Interpretation- On the basis of above graphical representation, it is assessing that talent
management is necessary to retain talented subordinates within business organisation. From 50
staff member, there are 26 staff member have information in respect of concept related to talent
administration and increase awareness regarding it. Apart from this, there are remaining 24 staff
member provide response that they do not have idea in respect of talent administration.
Theme 2: the involvement of talent administration in improvement of business venture
Q2 Explain the involvement of talent administration in
improvement of business venture?
Frequency
(a) Hiring and keeping skilled workforce 27
(b) Encouraging staffs 23
9

27
23
Frequency
(a) Hiring and keeping
skilled workforce
(b) Encouraging staffs
Interpretation- On given graphical representation, it is assessing that the involvement of
talent administration is necessary for improving business ventures in an appropriate manner.
There are 50 individual people, there are 27 staff member believes that talent administration
increase contribution in respect of growth and success of business organisation by recruiting
talented subordinates that aids assistance in executing activities and functions of company in
proper way. In addition to this, there are 23 individual people who agree that encouraging and
influencing staffs is the appropriate method by which talent administration increase contribution
in improvement of business organisation. As when individual person of organisation helps in
influencing then, they provide Support Company in achieving goal as well as objective in timely
manner.
Theme 3: appropriateness related to strategies of talent administration in increasing
performance level of Marks and Spencer
Q3. What is appropriateness related to strategies of talent
administration in increasing performance level of Marks and
Spencer?
Frequency
(a) Catch the attention of top talent 21
(b) Success and improvement of organisation 29
10
23
Frequency
(a) Hiring and keeping
skilled workforce
(b) Encouraging staffs
Interpretation- On given graphical representation, it is assessing that the involvement of
talent administration is necessary for improving business ventures in an appropriate manner.
There are 50 individual people, there are 27 staff member believes that talent administration
increase contribution in respect of growth and success of business organisation by recruiting
talented subordinates that aids assistance in executing activities and functions of company in
proper way. In addition to this, there are 23 individual people who agree that encouraging and
influencing staffs is the appropriate method by which talent administration increase contribution
in improvement of business organisation. As when individual person of organisation helps in
influencing then, they provide Support Company in achieving goal as well as objective in timely
manner.
Theme 3: appropriateness related to strategies of talent administration in increasing
performance level of Marks and Spencer
Q3. What is appropriateness related to strategies of talent
administration in increasing performance level of Marks and
Spencer?
Frequency
(a) Catch the attention of top talent 21
(b) Success and improvement of organisation 29
10
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