Report: Talent Management Strategies and Challenges at Marks & Spencer

This report examines the talent management strategies employed by Marks & Spencer, focusing on attracting and retaining talent. The research aims to identify the importance of talent management, analyze the challenges faced by the company, and determine the strategies used. The methodology includes both primary and secondary research, with a structured questionnaire administered to a sample of 40 individuals. The findings are presented thematically, exploring ideas about talent management, its role in retaining workers, specific strategies used, challenges faced, and the impact on retaining talented employees. Key themes include assessing candidate cultural fit, providing training and development, addressing unappealing company culture and high employee turnover. The report concludes with references to relevant academic literature, providing a comprehensive overview of talent management practices within Marks & Spencer and their implications.

Managing a successful business
project

Table of content
• Introduction
• Research aims and objectives
• Research methodology
• Data analysis
• References

Introduction
Talent management include all HR processes which focus on attracting, onboarding, developing,
motivating, and retaining Talent workers. The main purpose of talent management is to maximise
business performance by using methods that may assist in improving productivity of employees.
Present project is based on Marks & Spencer, is a popular British multinational company operate their
commercial activities in over the world for generating higher profit. The primary focus of this
company is to retain as well as attract talented workers for improvising overall performance at
competitive market place.

Research aims and objectives
Research aim:
“To investigate the different talent management strategies used by company to attract and
retain talent at workplace. A study on Marks & Spencer.”

Continue…
Research objectives:
 To identify the importance of talent management for business organisation.
 To analyse the challenges faced by Marks and Spencer while managing talent at working area.
 To determine different talent management strategies that used by Marks and Spencer to attract as
well as retain talent at workplace.

Research methodology
For undertaking current project, researcher will use both primary and secondary method to collect
relevant data and information towards specified topic and area. By using primary method, project
manager prepares a questionnaire and secondary method help in undertaking literature review in
which researcher gather theoretical information towards specified topic. In addition to this, researcher
develop a structured questionnaire to gather measurable data. For this, investigator use random
sampling method for selecting sample size i.e. 40.

Data analysis
Theme 1: Idea about talent management.
35
5
a) Yes b) No

Continue…
Theme 2: Talent management help company in retaining talented workers at workplace.
25
15
a) Yes b) No

Continue…
Theme 3: Different talent management strategies used by Marks and Spencer to retain their
workers at work place.
15
15
10
a) Assess candidate cultural fit
b) Learn to become a coach
c) Providing training and development opportunities

Continue…
Theme 4: Different issues company is facing while managing talent at working area
15
10
15
a) Unappealing company culture b) Increased employee turnover
c) Lack of leadership

Continue…
Theme 5: Managing talent at working area help Marks and Spencer in retaining talented
workers.
30
10
a) Yes b) No

References
• Sparrow, P., 2019. A historical analysis of critiques in the talent management debate. BRQ Business
Research Quarterly, 22(3), pp.160-170.
• Claus, L., 2019. HR disruption—Time already to reinvent talent management. BRQ Business
Research Quarterly, 22(3), pp.207-215.
• Whysall, Z., Owtram, M. and Brittain, S., 2019. The new talent management challenges of
Industry 4.0. Journal of management development.