A Report on Talent Management Strategies at Marks & Spencer

This report explores talent management strategies within organizations, focusing on a case study of Marks & Spencer. It aims to analyze the strategies used to attract and retain employees. The report includes a literature review on talent management concepts, a project management plan outlining scope, cost, time, and quality, and a work breakdown structure with a Gantt chart. Research methods included qualitative and quantitative approaches, with primary data collected through questionnaires from Marks & Spencer employees. The findings are presented thematically, highlighting awareness of talent management and its key aspects. Recommendations suggest focusing on on-the-job training and timely rewards to enhance employee retention and motivation. The report concludes that effective talent management is crucial for organizational performance and emphasizes the importance of motivation and employee engagement. Desklib provides access to this and other solved assignments to support student learning.

Managing a Successful Business Project

Table of Content
 Introduction
 Project aims and objectives
 Literature Review
 Project management plan
 Work breakdown structure and Gantt chart
 Research Methods
 Presentation of the data and findings
 Communication of the recommendations
 Reflection
 Conclusion
 References

Introduction
Talent management is a continuous process that is related with attracting and
unthreatening of employees so that their overall performance level can be maximised.
In organisations this technique is used for the purpose of maximising the present skill
base of employees to achieve the laid mission and vision statements with higher
productivity.

Project Aim and Objectives
Aim: “To analyse various talent management strategies that are used by organisations to attract
and retain employees.” A study on Marks and Spencer.
Objectives:
To understand the concept of talent-management in organisations.
To evaluate the talent management practises used for attracting and retaining employees in Marks and
Spencer.

Literature Review
Concept of talent-management in organisation
As per Mona Momtazian (2020), talent management is a process in which there is focus ons
systematic identification, attraction and development of employees in the organisation (Al-
Lozi, Almomani and Al-Hawary, 2018). It is associate with the process of retention and
deployment of talented workforce for longer time period in organisations.

Project Management Plan
Project management plan is the document that involves various factors such as cost, scope time, quality . All such
aspects are mentioned below:
Scope: Implementation of talent-management strategy can help a organisation in achievement of a talented
workforce. The scope of present research is wide as it is going to assist in accomplishment of higher success in
organisation.
Cost: It is necessary to consider the budget that is approximate a amount of $8000 that will be incurred in the
course of this research work.
Time: There will be requirement of time period of approx 20 weeks by the researcher to complete the study.
Quality: It is related to enhancing the reliability and effectiveness of the information that will be included in
the present research work.

Continue…
Communication: There is use of verbal and written communication methods to communicate with all the
outcomes that are arsing in the course of present research work (Taylor, 2018). All the outcomes will be
timely communicated to the team members and interested stakeholders as the research is completed.
Resources: It includes the basic resources that are compulsory required by the researcher for the purpose
of conducting the study. In present report there is need of certain specific resources that includes finance,
human resources, technological resources that are necessary to complete the research.
Risk: There are certain risks that includes lack of resources, delay in completion of work that may affect
the research work (Luna-Arocas, Danvila-Del Valle and Lara, 2020). It is important for researcher to have
prior plans to deal with such uncertainties and future risks.

Work Breakdown Structure and Gantt
Chart
It is defined as the project management tool that is used for dividing the whole work in smaller parts so
that there can be proper management of the all activities in context of research.

Continue…
It is the chart that is used for
presenting the overall project schedule
with horizontal and vertical axis. Gantt
chart is adopted for development of
relationships among various activities to
analyse its progress.

Research Methods
Qualitative research method: It is regarded as a method where data is collected that includes
theoretical information. It involves non numerical form of concepts and theories.
Quantitative research method: The data that is collected in numerical basis and it includes
figures, facts, this helps researcher in having a authentic base of information to reach towards reliable
conclusions .
Primary method: It is the method in which there is first hand information, in present research
work there is use of questionnaire as a method to collect various view points of respondents that is the
employees who are working in marks and Spencer..

Presentation of the data and findings
 Interpretation: It is analysed from graph while it was
questioned to 30 respondents about concept of talent-
management. 22 respondents had a positive view point while
8 replied in a negative manner.
Q1. Do you posses the understanding
of concept talent management?
Frequency
a) Yes 22
b) No 8
Theme 1: Awareness about talent management
22
8
a) Yes
b) No

Continue…
Interpretation: While it was questioned to 30 respondents
about major aspects of talent-management. 7 felt that
employee development prospects. Other 9 felt that it is related
to retention of talent. 6 felt that employee planning is a
associated concept while remaining 8 respondents had a view
that it is related with Management of employees.
Q2. What are the major aspects of talent management
within an organisation?
Frequency
a) Employee development prospects 7
b) Talent retention 9
c) Employee planning 6
d) Management of employees 8
Theme2: major aspects of talent management within an organisation
7
9 6
8 a) Employee
development
prospects
b) Talent retention
c) Employee
planning
d) Management of
employees

Recommendations
From the above mentioned information there are several recommendations that are drawn
as mentioned below:
 It suggested that for Marks and Spencer have to focus on on the job training methods
for he purpose of retaining their workforce for longer time period.
 It is recommended that employees must be offered with timely rewards and
reignition in order to manage the motivation level. It will also inculcate a
competitive spirit among employees to maximize their level of performance in long
run.

Reflection
It is analysed from the above report that talent-management is one of the most important aspects
that can help a organisation in enhancing their level of performance and productivity for long term.
This process is going to help in smooth data collection process. In present report there is use of
questionnaire that helped in having authentic base of information. I had some communication issues
that is dealt with use of verbal communication methods that can lead in dealing with complexities of
having effective communication skills.

Conclusion
It is concluded from the study that organisations have to work towards having effective
process of talent management. It is related with having appropriate strategies of motivation
and employee engagement so that employees can be retained for longer time period. It
leads towards managing effectiveness in the overall organisation functioning.

References
Collings, D.G., Mellahi, K. and Cascio, W.F., 2019. Global talent management and
performance in multinational enterprises: A multilevel perspective. Journal of
management, 45(2), pp.540-566.
Taylor, S., 2018. Resourcing and talent management. Kogan Page Publishers.
Luna-Arocas, R., Danvila-Del Valle, I. and Lara, F.J., 2020. Talent management and
organizational commitment: the partial mediating role of pay satisfaction. Employee
Relations: The International Journal.
Cascio, W.F. and Aguinis, H., 2018. Applied psychology in talent management. SAGE
Publications.

Thank You