Talent Management & Employee Retention: Marks & Spencer Project

This report examines talent management practices at Marks & Spencer, focusing on talent acquisition, retention, and the challenges faced by managers in implementing talent management schemes. It outlines the project's aims and objectives, which include determining the impact of talent management on attracting and retaining talented employees. The report uses both quantitative and qualitative research methods, including a questionnaire survey of 30 Marks & Spencer employees. Key findings highlight the importance of training and development for employee retention and address challenges such as diversity and coordination issues. The report also includes a Gantt chart and work breakdown structure to illustrate project timelines and tasks. The research incorporates a literature review drawing from various books and articles to provide a theoretical foundation for the study. The overall aim is to understand how effective talent management strategies can improve business performance by enhancing employee productivity and reducing turnover. Desklib provides access to similar solved assignments and study resources for students.

Managing Successful
Business Project

Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY..................................................................................................................................1
Project Aims and Objectives.......................................................................................................1
Project Management Plan............................................................................................................2
Data Analysis...............................................................................................................................4
Gantt chart.......................................................................................................................................5
Work breakdown structure..............................................................................................................7
CONCLUSION................................................................................................................................7
References........................................................................................................................................8

INTRODUCTION
Talent management is basically a kind of selection, attraction and retention of employees
that includes the combination of HR process towards the life cycle of employee. It basically
consist of employee engagemnt, work force planning, development and learning, performance
management, recruiting at digital basis and selection towards employee retention and succession
planning. The main aim is to improves business performance through practices that makes
employees more productive manner. In this report, the company Marks and Spencer which is
multinational company that deals to provide premium base of product and services such as
cosmetics, households etc. . It is also effectively using its strategies and providing motivation
programmes to there employees. This report includes project aim and objectives, research
methodology, literature review and data analysis.
MAIN BODY
Project Aims and Objectives
Aim : “For determimning talent management impact in retaining and attracting talented
employees in an organisation”. A study on Marks and Spencer.
Objectives :
 To determine management of talent concept in an organisation
 To analyse talent management impact in retaining and attracting talented employees in an
organisation
 To examine about the challenges faced by Manager of Mark and Spencer while
implentation of schemes of talent management
Research Questions.
 What is talent managemnt concept in an organisation ?
 What are talent management impacts in attracting talented or potential employees within
an organisation?
 What are the challenges faced by Mark and Spencer managers in implementing schemes
of talent management?
Literature review
To determine talent management concept in an organisation.
1

As per the opinion of Caglor., 2020. The concept of talent management is about to make
encourage the employees to gain more positive outcomes. This can make more training and
development to increase the individual employees efficiency where they can get to attain more
competitive advantages. To provide opportunities for employees where it makes to encourage for
gaining more job satisfaction.
To analyse the impact of talent management in attracting and retaining talented employees
within an organisation.
In perspective of Yonder., 2020. The major influence of talent management which helps
to attracting and retaining towards effective talented and high competence employees within
productive performances. The manager of Marks and Spencer manager can make retain by
provide them essential resources to fulfil individual employees where they can enhance their
performance within effective manner. There is use of an job training method to train about
effective digital working transformation which is going to provide effective work productivity.
To examine the challenges that is to be faced by managers of Marks and Spencer while
implementing talent management schemes.
As per the opinion of Roe., 2020. There are some of the challenges which are required to
accomplish better talent management strategies. Such there is high amount on which diversity
that creates posses a impact on present implementation of present workforce transformation
strategy. Employees of Marks and Spencer can create more positive working environment but
there is a some challenges that creates more vulnerability but due to lack of coordination it can
makes more disorganised in workplace as well as disengagement between management manager
and employees.
Project Management Plan
The Project management plan is comprise about the formal documents that involves
information related to activities performed, associated where, it can create power researcher
towards associate information. It mainly assists through researcher where the identification to the
factors of execution of project. There are some of such aspect mentioned below:
 Cost: The factor of cost which is associated with the given report of $1000. There is
utilised of primary and secondary method which help to collecting better information but
they also requires more as well.
2

 Scope: In report it is having scope that makes in broad that talent management can
increase the development of employees performances to driven productivity effectively.
It helps to reducing employees and retaining duration to effective turnover.
 Time: The time is used to need the completion about the project. The expected time limit
is to complete the aim and objective within 12 weeks. There is proper schedule has been
elaborated on the basis of Gantt Chart and WBS.
 Communication: It is necessary about to fill up questionnaire. So there will be verbal
and non verbal communication with respondents.
 Resources: the main resources are required to make that successfully accomplished aim
and objectives. There is also needs pen, paper along with books and articles.
 Risk: The risk are associated with the lack of financial resources along with lack of
interest with people.
Research Methodology:
 Quantitative Method: According to this structure it create better strategy which bring
numerical information about a given topic.it includes the executive approach which result
in consisting of getting practical data and findings. Further this research method is also
used to make data information scrutinised. It includes questionnaire survey which
consists of close ended type questions effective analysis to getting true base of
information.
 Qualitative method: This method which includes non numerical information and helps
to effective manner to analysation of data. Further in this research this method makes not
used because of sometimes does not reliable and information.
 Primary Data: This data which brings about true and reliable information towards
specific topic. It brings numerical information as well as researcher use to investigate the
graphs and charts. Further in research investigator is using method in order to gathered
numerical base information.
 Secondary Data: This data on which brings theoretical information about a particular
topic. It does not take use of graphs and statistical data and findings. In this project of
talent management, the information would generate resulting of depth knowledge about
talent management. The information would be generate on the basis of different books
and other internet sources.
3

As in this report, the above talent management is described about to scrutinised data on the
basis to collect therotical information. It also presented in form of literature review which is get
through analysing different books and articles.
Sampling: It is method of selecting samples from large number of sets. The sampling size of
taken in research considered 30 employees of Marks and Spencer to deliver best knowledge
about the company to get true interpretation.
Data Analysis.
Q1. What do you understand by the term talent management within an
organisation?
Frequency
a. Attracting, selecting and retention of employees 10
b. expectancy of requisite human capital for an organization 15
c. Getting right talent to the board 5
Interpretation :
On the basis of above questions is been analysed out of 30 respondents, on this 10 are
respondent on attracting. Selecting and retention of employees is the meaning of talent
management within an organisation. There are other 15 employees said expectancy with human
capital for organisation meaning and rest 5 people said talent on board of talent management
effectively.
Q2. According to you which talent management schemes is mostly used in Frequency
4

Google to retain their employees for longer duration.
a. Training and development 25
b. Performance management 05
Interpretation:
As per the basis of above questionnaire it represent to undertake the responses to
scrutinise the information that 25 are the respondent who support the employees for training and
development and performance are the employees supporting 5 employees effectively.
Gantt chart
5

6

Work breakdown structure
CONCLUSION
From above report has been summarised the overall management successful business and
project that determined on the Talent management which is very important element that can help
in the process of accomplishment laid aims and objectives.
7

References
Books and Journals
Charter, M. ed., 2017. Greener marketing: A responsible approach to business. Routledge.
Waddock and et.al., 2017. Total responsibility management: The manual. Routledge.
Sun and et.al., 2015. A step-by-step performance assessment and improvement method for ERP
implementation: Action case studies in Chinese companies. Computers in Industry, 68, pp.40-52.
Lee, M. Y. and Edmondson, A. C., 2017. Self-managing organizations: Exploring the limits of
less-hierarchical organizing. Research in organizational behavior, 37, pp.35-58.
Atkin, B. and Brooks, A., 2021. Total facility management.
Biemans, W., 2018. Managing innovation within networks (Vol. 7). Routledge.
Online:
10 principles of workforce transformation, 2020 [online], Available
through<https://www.strategy-business.com/article/10-principles-of-workforce-transformation>
6 Digital Transformation Challenges Enterprises Need To Overcome, 2020 [online], Available
through<https://www.reworked.co/digital-workplace/6-digital-transformation-challenges-
enterprises-need-to-overcome/>
Marks & Spencer Transforms Workforce Scheduling for 80,000 Colleagues with JDA and
Microsoft Teams, 2020 [online], Available through<https://media.blueyonder.com/marks-
spencer-transforms-workforce-scheduling-for-80000-colleagues-with-jda-and-microsoft-teams/>
Project Logbook
Name:
Project title:
Date:
8

Update on period of development
Points to consider: The development criteria has been been formed to aims and objectives framed to
attain more positive result on Talent Management.
Risks and/or issues identified
Points to consider: The risk which has been identified that scrutinised during the project of talent
management creates issues which accomplish to present laid aims and objectives.
Problems encountered
Points to consider: The major problem which has arised to make understand the employees about talent
management and also there is lack of resources which creates dealt through work breakdown structure and
Gantt Chart.
9

New ideas and change of project direction
Points to consider: The new ideas and changing in project direction by conducting survey method and
questionnaires to employees for Marks and Spencer.
What have you learned about yourself through your work?
Points to consider: In this I have learned about new skills and knowledge elements that carries to better
generate more work productivity. Along with, training and Development and performance appraisal
factors.
Next steps for your work
Points to consider: carrying out of primary and secondary research work
Project plan status to date
Points to consider: On time.
10

Tutor Feedback
3 – Performance Review
Performance Review
What did you aim to achieve through your work?
Aim : “To determine the impact of talent management in attracting and retaining talented employees within an
organisation”. A study on Marks and Spencer.
Did your work succeed in achieving your aims? How do you know? Specifically, please
outline any evaluation and assessment undertaken.
Yes. All the activities were planned to eb achieved as specific time frame
What aspects of your development process do you think worked well and why? Evaluate
all aspects of the project (e.g. initial research, concept development, development
process, presentation, etc.) from a range of perspectives.
11

The process of collecting information worked well was related to communication methods that were used for the
purpose of collecting data from both primary and secondary source.
What problems emerged during the project and how were they tackled? Was there
timely identification of issues and resolution during the project process?
There were difficulty related to availability of time period, resources. Which affcetd the smooth flow of project
wok to some extent.
What did you learn from undertaking the project?
I learnt the various different concepts of time management and the way in which collaborative working practises
that can be used in the process of collaborative functioning.
What are the strengths and weaknesses of your process that you have identified?
Strength is my present resource and team management skills.
weakness is difficulty in the process of establishing various communication process both verbal and non verbal
communication process
How could your process improve for the future?
The present research topic is related to workforce transformation that will lead Atwood evaluation of my present
skills for future course of uninterrupted professional development
4 – Business Case Presentation
12

13

Questions.
What is the concept of Talent Management within an organisation?
What are the impacts of talent management is attracting talented or potential employees within
an organisation?
14

What are the challenges that to be faced by managers of Marks and Spencer implement talent
management schemes?
To analyse the impact of talent management in attracting and retaining talented employees
within an organisation.
In perspective of Yonder., 2020. The major influence of talent management which helps
to attracting and retaining towards effective talented and high competence employees within
productive performances. The manager of Marks and Spencer manager can make retain by
provide them essential resources to fulfil individual employees where they can enhance their
performance within effective manner. There is use of an job training method to train about
effective digital working transformation which is going to provide effective work productivity.
To examine the challenges that is to be faced by managers of Marks and Spencer while
implementing talent management schemes.
As per the opinion of Roe., 2020. There are some of the challenges which are required to
accomplish better talent management strategies. Such there is high amount on which diversity
that creates posses a impact on present implementation of present workforce transformation
strategy. Employees of Marks and Spencer can create more positive working environment but
there is a some challenges that creates more vulnerability but due to lack of coordination it can
makes more disorganised in workplace as well as disengagement between management manager
and employees
15

Time: The time is used to need the completion about the project. The expected time limit is to
complete the aim and objective within 12 weeks. There is proper schedule has been elaborated
on the basis of Gantt Chart and WBS.
Communication: It is necessary about to fill up questionnaire. So there will be verbal and non
verbal communication with respondents.
Resources: the main resources are required to make that successfully accomplished aim and
objectives. There is also needs pen, paper along with books and articles.
Risk: The risk are associated with the lack of financial resources along with lack of interest with
people.
16

It is basically in Hierarchal manner and is used for completing the project in best and effective
manner.
17

It is a Bar chart which illustrates the overall project schedule in a proper and effective manner. In
addition to this, it is graphical presentation tool which assist in scheduling the project in a proper
manner. The horizontal axis on chart represent the project activities and time required to
complete the specific activities is shown on vertical axis
18

Primary Data: This data which brings about true and reliable information towards specific
topic. It brings numerical information as well as researcher use to investigate the graphs and
charts. Further in research investigator is using method in order to gathered numerical base
information.
Secondary Data: This data on which brings theoretical information about a particular topic. It
does not take use of graphs and statistical data and findings. In this project of talent management,
the information would generate resulting of depth knowledge about talent management. The
information would be generate on the basis of different books and other internet sources.
As in this report, the above talent management is described about to scrutinised data on the basis
to collect therotical information. It also presented in form of literature review which is get
through analysing different books and articles.
Sampling: It is method of selecting samples from large number of sets. The sampling size of
taken in research considered 30 employees of Marks and Spencer to deliver best knowledge
about the company to get true interpretation.
Interpretation :
On the basis of above questions is been analysed out of 30 respondents, on this 10 are
respondent on attracting. Selecting and retention of employees is the meaning of talent
19

management within an organisation. There are other 15 employees said expectancy with human
capital for organisation meaning and rest 5 people said talent on board of talent management
effectively
Interpretation:
As per the basis of above questionnaire it represent to undertake the responses to
scrutinise the information that 25 are the respondent who support the employees for training and
development and performance are the employees supporting 5 employees effectively
20

In addition to this, it also assist in developing potential of employees towards working and
retaining them for longer time with the organisation.
21

22