Research Project: Talent Management at Travelodge UK
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This report presents a research project focused on talent management within the service industry, specifically examining Travelodge UK. The project includes an introduction to talent management, its importance, and the context of Travelodge UK. It outlines the project's aims, objectives, and research questions, aiming to compare talent management strategies, evaluate their impact on employee performance, and identify challenges in implementation. A project management plan is detailed, covering scope, risks, duration, cost, quality, and resources. The work breakdown structure (WBS) and Gantt chart are included to illustrate task distribution and timelines. The report also discusses methods of material resourcing, providing a comprehensive overview of the research process and its key components. The report aims to provide insights into effective talent management strategies and their application within the hospitality sector.

Research Project
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Table of Contents
TITLE - Talent Management in the Service Industry......................................................................1
INTRODUCTION...........................................................................................................................1
ACTIVITY 1....................................................................................................................................2
1.1 Project Title:..........................................................................................................................2
1.2 Project Aims and Objectives.................................................................................................2
1.3 Project Management Plan.....................................................................................................2
1.4 Work breakdown structure (WBS) and Gantt Chart.............................................................5
1.5 Methods of material resourcing............................................................................................6
TITLE - Talent Management in the Service Industry......................................................................1
INTRODUCTION...........................................................................................................................1
ACTIVITY 1....................................................................................................................................2
1.1 Project Title:..........................................................................................................................2
1.2 Project Aims and Objectives.................................................................................................2
1.3 Project Management Plan.....................................................................................................2
1.4 Work breakdown structure (WBS) and Gantt Chart.............................................................5
1.5 Methods of material resourcing............................................................................................6

TITLE - Talent Management in the Service Industry
INTRODUCTION
The term “Talent management” can be considered as something, which is specifically full
of consideration within the HR processes that helps a business organisation in attracting,
developing, motivating along with retaining number of employees so that company could
effectively reach to success. Including this, it is said that talent is specifically being considered as
skill at present within the business organisations, which helps in meeting different range of goals
and objectives in specified time frame. It has been found that, for every single business
organisation it requires to make modifications so that appropriate changes can be made. Talent
management specifically focuses on human capital of a company and helps in planning the
different range of needs that an individual may carry while performing number of tasks at
workplace. Including this, it is said that there are number of working style that staff members at
workplace, may consider and it is essential for ample number of individuals to make
determinations and adopt all the alterations in efficient time frame. It is much needed for
company's HR management to consider talent as one of the crucial element that would lead to hit
targets of the company (Clark, 2016).
Including this, it is also said that for a business company it is much needed to properly
fulfil the needs of a employees as well, so that they could effectively motivate staff and may also
aid business organisations in hitting new targets. Away with this, if it is talked about this
research, then the company that has been taken into consideration is Travelodge UK. This is said
to be one of the crucial travel company that offers travellers with different accommodation
related services, which could be anything from guided holidays to over 200 destinations
worldwide. This is said to be one of the, which runs and manages to offer customers with
services . This was found in the year of 1985 and at present company is having it's offices among
different countries like United Kingdom, Ireland and Spain and operates guided tours across six
continents. Including this, Travelodge mainly focuses on different elements like offering
travellers with proper guidance with the local experts that guides and offers a variety of hotel
service related options for couples, individuals, families and the groups as well.
1
INTRODUCTION
The term “Talent management” can be considered as something, which is specifically full
of consideration within the HR processes that helps a business organisation in attracting,
developing, motivating along with retaining number of employees so that company could
effectively reach to success. Including this, it is said that talent is specifically being considered as
skill at present within the business organisations, which helps in meeting different range of goals
and objectives in specified time frame. It has been found that, for every single business
organisation it requires to make modifications so that appropriate changes can be made. Talent
management specifically focuses on human capital of a company and helps in planning the
different range of needs that an individual may carry while performing number of tasks at
workplace. Including this, it is said that there are number of working style that staff members at
workplace, may consider and it is essential for ample number of individuals to make
determinations and adopt all the alterations in efficient time frame. It is much needed for
company's HR management to consider talent as one of the crucial element that would lead to hit
targets of the company (Clark, 2016).
Including this, it is also said that for a business company it is much needed to properly
fulfil the needs of a employees as well, so that they could effectively motivate staff and may also
aid business organisations in hitting new targets. Away with this, if it is talked about this
research, then the company that has been taken into consideration is Travelodge UK. This is said
to be one of the crucial travel company that offers travellers with different accommodation
related services, which could be anything from guided holidays to over 200 destinations
worldwide. This is said to be one of the, which runs and manages to offer customers with
services . This was found in the year of 1985 and at present company is having it's offices among
different countries like United Kingdom, Ireland and Spain and operates guided tours across six
continents. Including this, Travelodge mainly focuses on different elements like offering
travellers with proper guidance with the local experts that guides and offers a variety of hotel
service related options for couples, individuals, families and the groups as well.
1

ACTIVITY 1
1.1 Project Title:
“Effective talent management strategies in a selected hospitality organisation”. A study
on Travelodge UK.
1.2 Project Aims and Objectives
Research aim
In present context, the aim that has been taken into consideration by researcher i.e. “To
examine the importance of talent management strategies and their effect on performance level of
staff of a hospitality organisation. A case on Travelodge UK”.
Research objectives
To compare the different talent management strategies that are available in the hospitality
industry.
To evaluate the effect that talent management strategies carries over performance level of
existing employees of Travelodge UK.
To determine the different challenges faced by Travelodge at the time of implementing
an effective talent management strategy.
Research questions
How can different talent management strategies can be compared that are available in the
hospitality industry ?
What can be considered as the effect that talent management strategies carries over
performance level of existing employees of Travelodge UK ?.
What are the different challenges faced by Travelodge at the time of implementing an
effective talent management strategy ?
1.3 Project Management Plan
Project management plan is specifically being developed to organize all the steps of the
investigation that has been taken into consideration and it also aid in finishing the examination in
organized arrangement (Cui, Khan and Tarba, 2018). While focusing into this, it is said that there
are numerous progressions occurring in outer market, for example, innovative changes, changes
in legitimate guidelines, consequently there must be ability among labourers so tasks can be
performed appropriately. In this Project management plan, a study is going to take place where
2
1.1 Project Title:
“Effective talent management strategies in a selected hospitality organisation”. A study
on Travelodge UK.
1.2 Project Aims and Objectives
Research aim
In present context, the aim that has been taken into consideration by researcher i.e. “To
examine the importance of talent management strategies and their effect on performance level of
staff of a hospitality organisation. A case on Travelodge UK”.
Research objectives
To compare the different talent management strategies that are available in the hospitality
industry.
To evaluate the effect that talent management strategies carries over performance level of
existing employees of Travelodge UK.
To determine the different challenges faced by Travelodge at the time of implementing
an effective talent management strategy.
Research questions
How can different talent management strategies can be compared that are available in the
hospitality industry ?
What can be considered as the effect that talent management strategies carries over
performance level of existing employees of Travelodge UK ?.
What are the different challenges faced by Travelodge at the time of implementing an
effective talent management strategy ?
1.3 Project Management Plan
Project management plan is specifically being developed to organize all the steps of the
investigation that has been taken into consideration and it also aid in finishing the examination in
organized arrangement (Cui, Khan and Tarba, 2018). While focusing into this, it is said that there
are numerous progressions occurring in outer market, for example, innovative changes, changes
in legitimate guidelines, consequently there must be ability among labourers so tasks can be
performed appropriately. In this Project management plan, a study is going to take place where
2
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different elements like talent management strategies, methods for collecting information or the
data, different recommendations along with the conclusion has been taken into consideration that
would help investigator in conducting the investigation right on time.
Along with this, it is also said that there is completion of different concentration that
would help investigator in accomplishing different goals along with objectives as well. There is
change among project management plan too, so it is significant and pertinent for individuals to
decide and comprehend changes which must be taken so that better outcomes could effectively
be pulled out in specified time frame. With utilization of data is directly linked with the topic that
has been taken into consideration, it will effectively be simple for different number of analysts to
perform and comprehend different alterations in specified time frame.
Scope- Every single investigation consists with a particular scope, that may majorly aid
the project developer in meeting different range of desired goals and objectives. On the other
hand, it is also said that without a scope, research would become effective one and this is where
specified information can easily be pulled out right on time. Including this, if it is talked about
the scope of the topic that has been taken into consideration for conducting the research is
because of the self interest. Along with this, there is another reason behind conducting the
investigation is related to career along with the concern as well that is directly linked with the
professional life. Including this, When they have complete and specific information about
conducting activities, then it will be able to gather information about it (Deery and Jago, 2015).
There is scope of growth and development of Travelodge UK, because this is the
company which is dealing with different number of issues, where the primal issue that came in
front i.e. directly linked with the talent management. Due to this, company i.e. Travelodge UK
has become unable to bring new or innovative services for their customers. This took place due
to company's HR department do not have any sort of effective or appropriate strategy that would
lead the whole company to deal with different performance related problems. Basically, the
scope of this project management plan states that considering the effective talent management
strategy, Travelodge UK would directly may become able to enhance the overall performance
level in specified time frame. Including this, it is also said that it will be really very easy for
management to determine or evaluate different number of changes that would help Travelodge
UK in meeting different desired goals and objectives in shorter span.
3
data, different recommendations along with the conclusion has been taken into consideration that
would help investigator in conducting the investigation right on time.
Along with this, it is also said that there is completion of different concentration that
would help investigator in accomplishing different goals along with objectives as well. There is
change among project management plan too, so it is significant and pertinent for individuals to
decide and comprehend changes which must be taken so that better outcomes could effectively
be pulled out in specified time frame. With utilization of data is directly linked with the topic that
has been taken into consideration, it will effectively be simple for different number of analysts to
perform and comprehend different alterations in specified time frame.
Scope- Every single investigation consists with a particular scope, that may majorly aid
the project developer in meeting different range of desired goals and objectives. On the other
hand, it is also said that without a scope, research would become effective one and this is where
specified information can easily be pulled out right on time. Including this, if it is talked about
the scope of the topic that has been taken into consideration for conducting the research is
because of the self interest. Along with this, there is another reason behind conducting the
investigation is related to career along with the concern as well that is directly linked with the
professional life. Including this, When they have complete and specific information about
conducting activities, then it will be able to gather information about it (Deery and Jago, 2015).
There is scope of growth and development of Travelodge UK, because this is the
company which is dealing with different number of issues, where the primal issue that came in
front i.e. directly linked with the talent management. Due to this, company i.e. Travelodge UK
has become unable to bring new or innovative services for their customers. This took place due
to company's HR department do not have any sort of effective or appropriate strategy that would
lead the whole company to deal with different performance related problems. Basically, the
scope of this project management plan states that considering the effective talent management
strategy, Travelodge UK would directly may become able to enhance the overall performance
level in specified time frame. Including this, it is also said that it will be really very easy for
management to determine or evaluate different number of changes that would help Travelodge
UK in meeting different desired goals and objectives in shorter span.
3

Risk- While developing a project management plan, it can be said that a project
developer mainly develops number of risks that are directly linked with various security
measures and so on. Here, the major risk is directly linked with the data that that has been taken
into consideration while performing the project management plan in relation to the generated
topic. Basically, wrong use of the data would directly impact upon society. On the other hand, if
it is talked about Talent Management in the Service Industry, then the company i.e. Travelodge
UK as well of costly approach of training and development program, motivation of employees,
dissatisfaction among workers, etc. so this might affect operations of Travelodge UK in negative
manner. Another risk that has been taken into consideration is related to all the resources, where
the developer if focusing upon right sources using primary or secondary data, then it would lead
the researcher to conduct investigation along with the project development plan without going
through any sort of risk that is linked with Travelodge UK (Wiblen, 2016).
Duration, cost, quality- This is said to be one of the crucial section for every single
research, where project developer mainly develops an overall structure considering the
predefined time for finishing the research which is conceivable through Gantt chart. Since, this
gives huge and appropriate time to finish the entire project. Along with this, it is also said that
Travelodge UK. Including this, if it is talked about Travelodge UK, then there is particularly too
much of elements that has been taken into consideration, while planning. Therefore, it can easily
be said that organisation would require to have approximately half of the year that would help
firm in applying the talent management strategy at workstation. Including this, it is said that
Travelodge UK would directly become beneficial just after applying this strategy within a year.
Including this, if it is talked about costing then for developing this investigation, it will be
required by the investigator to invest around Pounds 250.00. This would help Travelodge UK in
collecting different material which assist in completing study with achieving aims and
objectives. Including this, if it is talked about Travelodge UK then it's project managers would
require to prepare a budget in the amount of Pounds 650.00 so that to implement all the
feedbacks considering the recruitment and selection strategy (Elegbe, 2016).
Apart from this, quality is also being considered as crucial element that would help
project manager in conducting the research in a rightful manner, and this is continuously helping
different research conductors to perform the investigation in right time. Considering quality, it
can be said that overall research would directly pull out reliable and authentic information in a
4
developer mainly develops number of risks that are directly linked with various security
measures and so on. Here, the major risk is directly linked with the data that that has been taken
into consideration while performing the project management plan in relation to the generated
topic. Basically, wrong use of the data would directly impact upon society. On the other hand, if
it is talked about Talent Management in the Service Industry, then the company i.e. Travelodge
UK as well of costly approach of training and development program, motivation of employees,
dissatisfaction among workers, etc. so this might affect operations of Travelodge UK in negative
manner. Another risk that has been taken into consideration is related to all the resources, where
the developer if focusing upon right sources using primary or secondary data, then it would lead
the researcher to conduct investigation along with the project development plan without going
through any sort of risk that is linked with Travelodge UK (Wiblen, 2016).
Duration, cost, quality- This is said to be one of the crucial section for every single
research, where project developer mainly develops an overall structure considering the
predefined time for finishing the research which is conceivable through Gantt chart. Since, this
gives huge and appropriate time to finish the entire project. Along with this, it is also said that
Travelodge UK. Including this, if it is talked about Travelodge UK, then there is particularly too
much of elements that has been taken into consideration, while planning. Therefore, it can easily
be said that organisation would require to have approximately half of the year that would help
firm in applying the talent management strategy at workstation. Including this, it is said that
Travelodge UK would directly become beneficial just after applying this strategy within a year.
Including this, if it is talked about costing then for developing this investigation, it will be
required by the investigator to invest around Pounds 250.00. This would help Travelodge UK in
collecting different material which assist in completing study with achieving aims and
objectives. Including this, if it is talked about Travelodge UK then it's project managers would
require to prepare a budget in the amount of Pounds 650.00 so that to implement all the
feedbacks considering the recruitment and selection strategy (Elegbe, 2016).
Apart from this, quality is also being considered as crucial element that would help
project manager in conducting the research in a rightful manner, and this is continuously helping
different research conductors to perform the investigation in right time. Considering quality, it
can be said that overall research would directly pull out reliable and authentic information in a
4

short span. On the other hand, it is also said that for Travelodge UK it is tough to consider all the
number of figures along with the facts. Here, it will be required by the manager to consider all
the points that are directly linked with Travelodge UK. Here, it is said that the best services is
something that can easily be given through which quality of their product and services can
effectively be maintained in short span. Including this, just when all the unique strategies that are
specifically implemented it becomes vital for Travelodge UK to maintain good relations with
consumers.
Resources- This is also being considered as one of the crucial section where, resources
then all are linked with different factors that would effectively aid investigator in pulling out
favourable outcomes in specified time frame in regards to the topic that has been taken into
consideration and i.e. implementing talent management strategies within the service industry
(Lopes and et. al., 2015).
1.4 Work breakdown structure (WBS) and Gantt Chart
In present context, Work Breakdown Structure specifically focuses on sorting the
approach, where all the tasks gets distributed among different tasks, among small sections.
Including this, it is also said that this structure, basically undertakes all the small sections into
one small pieces and it will simply aid in meeting all the different project related details in
relation to finishing the overall project. With modifications among data, it will be simple for
analyst to convey task among people. At the point when exercises are connected with complex
undertaking, at that point with the hep of work separate structure, exercises are conveyed and
directed in legitimate way. There is necessity of comprehension and assurance of undertaking
appropriately in light of the fact that it is difficult to finish every one of the exercises with
quality. Thus when entire the undertaking is partitioned into various errand in precise way, at
that point activities are performed with more adequacy and productivity (Noe and et. al., 2017).
Gantt chart is the pictorial description about conducting different activities properly.
While conducting activities there are many activities and if these activities are divided in
synchronise manner with their respective time. there are many activities which are involved in
conducting activities such as introduction, setting aims and objectives, etc. so in Gantt chart,
there is division of whole task with allotted time. this structure is shown in pictorial format,
vertically activities are communicated with their appropriate time horizontally. Hence with the
help of Gantt chart, there will specified time to complete the task. Including this, if it is talked
5
number of figures along with the facts. Here, it will be required by the manager to consider all
the points that are directly linked with Travelodge UK. Here, it is said that the best services is
something that can easily be given through which quality of their product and services can
effectively be maintained in short span. Including this, just when all the unique strategies that are
specifically implemented it becomes vital for Travelodge UK to maintain good relations with
consumers.
Resources- This is also being considered as one of the crucial section where, resources
then all are linked with different factors that would effectively aid investigator in pulling out
favourable outcomes in specified time frame in regards to the topic that has been taken into
consideration and i.e. implementing talent management strategies within the service industry
(Lopes and et. al., 2015).
1.4 Work breakdown structure (WBS) and Gantt Chart
In present context, Work Breakdown Structure specifically focuses on sorting the
approach, where all the tasks gets distributed among different tasks, among small sections.
Including this, it is also said that this structure, basically undertakes all the small sections into
one small pieces and it will simply aid in meeting all the different project related details in
relation to finishing the overall project. With modifications among data, it will be simple for
analyst to convey task among people. At the point when exercises are connected with complex
undertaking, at that point with the hep of work separate structure, exercises are conveyed and
directed in legitimate way. There is necessity of comprehension and assurance of undertaking
appropriately in light of the fact that it is difficult to finish every one of the exercises with
quality. Thus when entire the undertaking is partitioned into various errand in precise way, at
that point activities are performed with more adequacy and productivity (Noe and et. al., 2017).
Gantt chart is the pictorial description about conducting different activities properly.
While conducting activities there are many activities and if these activities are divided in
synchronise manner with their respective time. there are many activities which are involved in
conducting activities such as introduction, setting aims and objectives, etc. so in Gantt chart,
there is division of whole task with allotted time. this structure is shown in pictorial format,
vertically activities are communicated with their appropriate time horizontally. Hence with the
help of Gantt chart, there will specified time to complete the task. Including this, if it is talked
5
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about Gantt chart that has been developed under this project, where all the information would
effectively be carried out from starting point of the investigation to the last submission date as
well (Tajuddin, Ali and Kamaruddin, 2015).
1.5 Methods of material resourcing
There are two techniques to finish the examination for example quantitative and
qualitative. So as to finish this project in relation to the chosen topic i.e. qualitative techniques is
utilized on the grounds that this is increasingly proper among both. In this strategy, it is
6
effectively be carried out from starting point of the investigation to the last submission date as
well (Tajuddin, Ali and Kamaruddin, 2015).
1.5 Methods of material resourcing
There are two techniques to finish the examination for example quantitative and
qualitative. So as to finish this project in relation to the chosen topic i.e. qualitative techniques is
utilized on the grounds that this is increasingly proper among both. In this strategy, it is
6

specifically being portrayed that if project conductor would take into consideration of all the
tasks in rightful manner, then this would lead to pull out favourable outcomes in specified time
frame. Including this, considering this type of method it will be important, simple, beneficial and
explicit for figuring out the overall investigation to pull out favourable outcomes. In a short span.
This technique depends on progressively sensible information when contrasted with quantitative
strategy (Ustundag and Cevikcan, 2017).
Data Collection Tools: For complete a Research work, two essential sort of information
assortment tools like primary and secondary source of data collection are there. In the current
Research report, both primary and secondary tools are utilized in the report to advocating the
issue with legitimate information and data. Anyway in this questionnaire is viewed as the most
fitting source of primary information assortment with established facts and figures. Secondary
sources like books, journals, paper, past research venture, articles and so forth are compelling in
execution of literature review.
7
tasks in rightful manner, then this would lead to pull out favourable outcomes in specified time
frame. Including this, considering this type of method it will be important, simple, beneficial and
explicit for figuring out the overall investigation to pull out favourable outcomes. In a short span.
This technique depends on progressively sensible information when contrasted with quantitative
strategy (Ustundag and Cevikcan, 2017).
Data Collection Tools: For complete a Research work, two essential sort of information
assortment tools like primary and secondary source of data collection are there. In the current
Research report, both primary and secondary tools are utilized in the report to advocating the
issue with legitimate information and data. Anyway in this questionnaire is viewed as the most
fitting source of primary information assortment with established facts and figures. Secondary
sources like books, journals, paper, past research venture, articles and so forth are compelling in
execution of literature review.
7

REFERENCES
Books and Journals
Clark, G. L., 2016. The components of talent: Company size and financial centres in the
European investment management industry. Regional Studies. 50(1). pp.168-181.
Cui, W., Khan, Z. and Tarba, S. Y., 2018. Strategic talent management in service SMEs of
China. Thunderbird International Business Review. 60(1). pp.9-20.
Deery, M. and Jago, L., 2015. Revisiting talent management, work-life balance and retention
strategies. International Journal of Contemporary Hospitality Management. 27(3).
pp.453-472.
Elegbe, J. A., 2016. Talent management in the developing world: Adopting a global perspective.
Routledge.
Lopes, S. A. and et. al., 2015. A new approach to talent management in law firms: Integrating
performance appraisal and assessment center data. International Journal of Productivity
and Performance Management. 64(4), pp.523-543.
Noe, R. A. and et. al., 2017. Human resource management: Gaining a competitive advantage.
New York, NY: McGraw-Hill Education.
Tajuddin, D., Ali, R. and Kamaruddin, B. H., 2015. Developing talent management crisis model
for quality life of bank employees in Malaysia. Procedia-Social and Behavioral
Sciences. 201. pp.80-84.
Taylor, S., 2018. Resourcing and talent management. Kogan Page Publishers.
Ustundag, A. and Cevikcan, E., 2017. Industry 4.0: managing the digital transformation.
Springer.
Wiblen, S., 2016. Framing the usefulness of eHRM in talent management: A case study of talent
identification in a professional services firm. Canadian Journal of Administrative
Sciences/Revue Canadienne des Sciences de l'Administration. 33(2). pp.95-107.
8
Books and Journals
Clark, G. L., 2016. The components of talent: Company size and financial centres in the
European investment management industry. Regional Studies. 50(1). pp.168-181.
Cui, W., Khan, Z. and Tarba, S. Y., 2018. Strategic talent management in service SMEs of
China. Thunderbird International Business Review. 60(1). pp.9-20.
Deery, M. and Jago, L., 2015. Revisiting talent management, work-life balance and retention
strategies. International Journal of Contemporary Hospitality Management. 27(3).
pp.453-472.
Elegbe, J. A., 2016. Talent management in the developing world: Adopting a global perspective.
Routledge.
Lopes, S. A. and et. al., 2015. A new approach to talent management in law firms: Integrating
performance appraisal and assessment center data. International Journal of Productivity
and Performance Management. 64(4), pp.523-543.
Noe, R. A. and et. al., 2017. Human resource management: Gaining a competitive advantage.
New York, NY: McGraw-Hill Education.
Tajuddin, D., Ali, R. and Kamaruddin, B. H., 2015. Developing talent management crisis model
for quality life of bank employees in Malaysia. Procedia-Social and Behavioral
Sciences. 201. pp.80-84.
Taylor, S., 2018. Resourcing and talent management. Kogan Page Publishers.
Ustundag, A. and Cevikcan, E., 2017. Industry 4.0: managing the digital transformation.
Springer.
Wiblen, S., 2016. Framing the usefulness of eHRM in talent management: A case study of talent
identification in a professional services firm. Canadian Journal of Administrative
Sciences/Revue Canadienne des Sciences de l'Administration. 33(2). pp.95-107.
8
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