An Analysis of Talent Management Strategies in Hospitality Industry

This research project examines talent management strategies within the hospitality industry, specifically focusing on the Grosvenor House Hotel. The report employs a quantitative research methodology, utilizing questionnaires to gather data from 50 employees. The study analyzes various contextual approaches to talent management, such as training, assigning work based on competence, and specialization. Key findings reveal a positive correlation between talent management and employee satisfaction, motivation, and productivity. The data analysis includes frequency distributions and interpretations of employee responses to questions about their understanding of talent management, its benefits, and potential challenges. The research also explores how enhanced performance can be reflected in the hotel and offers recommendations for talent retention. The report concludes with a reflection on the research process and suggestions for alternative methodologies.

Research Project

Table of Contents
Table of Contents.............................................................................................................................2
RESEARCH METHODOLOGY....................................................................................................1
DATA ANALYSIS AND INTERPRETATION.............................................................................4
RESEARCH OUTCOMES...........................................................................................................13
REFLECTION AND RECOMMENDATION FOR ALTERNATIVE RESEARCH
METHODOLOGY........................................................................................................................14
CONCLUSION..............................................................................................................................15
RECOMMENDATION.................................................................................................................16
REFERENCES................................................................................................................................1

RESEARCH METHODOLOGY
Research methodology is recognised to pick the most important area of an investigation
as it is effective in making appropriate selection of methodologies significant for assisting
investigation in the right manner. In the context of conducting an investigation it is required for
the mistake it up to select appropriate methodology is which interns in creating value in
generalising appropriate results in the context of analysing the study over the area of determining
the significance of contextualising approaches of talent management in increasing the
performance of employees at work there for assorted methodologies needs to be considered for
aiding the work in right direction (Naim, and Lenka, , 201).
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Type of investigation:
In an investigation the primary consideration of an investigator is to select the most
effective type for analysing the overall work in right manner as it is fundamentally required to
select the type from qualitative and quantitative research as to make the overall work
approachable to evaluate probable results (Friday, and Sunday, 2019). In the context of this
presentation investigation quantitative research is considered to be the most effective
methodology as it is effective in providing descriptive analysis over the India of determining the
importance of contextualise in approaches of talent management in workplace for maximising
the operations and functions there for the students also effective in providing appropriate
information with the support of original facts and figures That is being gathered by The
observation analysis of humans opinion (Collings,, McDonnell, and McMackin, 2017).
Data collection:
In terms is also valuable in gathering suitable information from the appropriate sources
this section of investigation is mainly categorised among primary and secondary source of data
collection. In an investigation area these two are appropriate in gathering Babel information from
the most appropriate sources (Khoreva, Vaiman and Van Zalk, 2017). In terms of considering
an investigation over analysing the significance of contextualising approaches of talent
management in enhancing the operations of employees at work place, both primary and
secondary tools will be effective as these two are efficacious in providing assorted data. Primary
investigation will be implemented with the support of conducting survey in which questionnaire
is been developed to gather information from the wider population on the other side secondary
resources like books, generals, published in non-published research articles, past investigations at
Sectors are significant in developing theoretical framework in the form of literature which will
be supportive in enhancing the understanding of the individual in regards to a specific
investigation. Primary investigation will be implemented with the support of conducting survey
in which questionnaire to get that information from the population on the other side secondary
resources like books, generals, published in non-published research articles, past investigation
etc. by developing theoretical framework in the form of literature which will be supportive in
enhancing the understanding of the individual in regards to a specific investigation.
Sampling: There are two effective techniques that can be used in sampling by every
researcher. It is used for the purpose of electing a sample from available population size. In case
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of Grosvenor House Hotel there is a respondents base of 50 employees that is being selected by
the researcher for purpose of conducting research.
Data collection tools: There are some tools that are sued for the purpose of collection of
data it includes observation, focus groups, direct interviews etc. these are some of methods that
are very helpful in gathering of information (Tatoglu, Glaister, and Demirbag, 2016). In
present study, questionnaire as a method is sued for collecting of data.
Data Analysis: There are different techniques that can be sued such as content analysis,
coding etc. in t eh present scenario, content analysis is used for making analysis of information
more easy and simple (Khilji and Schuler, 201). Different themes have been prepared by
researcher for making analysis of research more systematic and appropriate.
Ethics: These are regarded as moral principles that are applied by a researcher. It consist
of certain ethical principle that can be used by researcher for purpose of minimization of risk,
avoidance of any deceptive practises and protection of overall confidentiality (Gallardo-
Gallardo, Thunnissen. and Scullion, 2019). Such ethical concerns are very useful for the
researcher in completion of research activities in a systematic and ethical way.
Reliability & validity: It is another method in which researcher has to focus on different
aspects for achievement of research outcomes.
Cost, access and ethical issues: Investigator gets a support in conducting whole study by
use of primary & secondary sources of collecting of information. Apart from this various ethical
practises are also sued by researcher for completion of study by researcher.
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DATA ANALYSIS AND INTERPRETATION
Questionnaire
Q1) Do you posses an idea about the basic meaning of talent management in hospitality
industry?
a) Yes
b) No
Q2) What can be various contextual approaches of talent management in Grosvenor House
Hotel?
a) Providing training to employees
b) Assigning of work based on employee competence
C) Making employees work in their specialisation
Q3) What is overall benefit of talent management to Grosvenor House Hotel in terms of
increasing productivity of employees?
a) Increasing in employee satisfaction
b) Development of a positive environment at workplace
c) Positive attitude towards Hotel management
Q 4) What are overall benefits of process of talent management?
a) Motivated workforce-insights
b) Increasing confidence
c) Higher job satisfaction
Q5) Do you feel talent management can help in improving productivity of your employees?
a) Yes
b) No
Q6) What can be some of challenge that Grosvenor House Hotel will face while making use of
some of approaches of talent management?
a) Increase in cost
b) Lack of leadership skills
c) Working for
Q7) How will enhanced performance from talent management can be reflected in Grosvenor
House Hotel?
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a) In terms of increased number of customers
b) No switching of employees in short duration
c) Increased contribution towards achievement of overall objectives
Q8) Provide any further recommendations to Grosvenor House Hotel so that are able to retain
talent for a longer duration of time?
Theme 1: Idea about the talent management within a hospitality industry
Q1) Do you posses a idea about the basic meaning of talent management in
hospitality industry?
Frequency
a) Yes 40
b) No 10
5
40
10
a) Yes
b) No

Interpretation: From above mentioned graph it can be said that when it was asked to 50
responses about if they are having any idea about the concept of talent management in Grosvenor
House Hotel. There was a positive response of 40 employees and rest 10 employees had a
negative response. So it can be said that there is majority of employees who are having a idea
about the basic concept of talent-management.
Theme 2: various contextual approaches of talent management in Grosvenor House Hotel
Q2) What can be various contextual approaches of talent management in
Grosvenor House Hotel?
Frequency
a) Providing training to employees 15
b) Assigning of work based on employee competence 14
C) Making employees work in their specialisation 21
6
15
14
21 a) Providing training to
employees
b) Assigning of work based on
employee competence
C) Making employees work in
their specialisation

Interpretation: From above mentioned graph, when it was asked to 50 respondents about the
different approachable that can be used in Grosvenor House Hotel for the purpose of effective
talent management. There was a majority answer that is approximately 21 felt that it can helps
employees in working according to their specialisation level. 15 employees had a point that
training can be used as a way or a approach to manage talent in organisation. Remaining 14
respondents had a view point that if work will be allocated to employees according to their
competence then it will result in effective management of talent in their organisation.
Theme 3: Overall benefit of talent management for Grosvenor House Hotel in raising
productivity of employees
Q3) What is overall benefit of talent management to Grosvenor House Hotel
in terms of increasing productivity of employees?
Frequency
a) Increasing in employee satisfaction 30
b) Development of a positive environment at workplace 10
C) Making employees work in their specialisation 10
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Interpretation: From above graph it can be said that when it was asked to 50 respondent about
benefit of process of talent management in increasing productivity of overall workforce. There
was a majority answer in favour of that if employees will be satisfied then it will lead to more
productivity. 10 respondents had a view that talent management in
Theme 4: Overall benefits of process of talent management
Q 4) What are overall benefits of process of talent management? Frequency
a) Motivated workforce-insights 20
b) Increasing confidence 15
c) Higher job satisfaction 15
8
30 10
10
a) Increasing in employee
satisfaction
b) Development of a positive
environment at workplace
C) Making employees work in
their specialisation

Interpretation: From above presented graph it can be interpreted that when 50 respondents were
questioned about benefit that talent management can posses on Grosvenor House Hotel. There
was a mixed response, such as 15 employees felt it will help in increasing confidence of
employees, 15 felt that it will be leading to more job satisfaction and other 20 had a feeling that it
will helpful fort motivation of workforce insights.
Theme 5: Talent management role in improvement of employee productivity.
Q5) Do you feel talent management can help in improving productivity of
your employees?
Frequency
a) Yes 45
b) No 5
9
20
15
15
a) Motivated workforce-insights
b) Increasing confidence
c) Higher job satisfaction