Strategic Analysis of Talent Management at Marks & Spencer

This report examines talent management as a strategic priority, focusing on its role in enhancing organizational effectiveness. The research, conducted as a case study on Marks & Spencer, investigates the strategic significance of talent management, the roles and responsibilities of human resource managers, and the impact of talent management on organizational effectiveness. The methodology includes a survey to gather data and analyze the impact of talent management on organizational effectiveness. The findings indicate a positive correlation between effective talent management and improved organizational performance. The report concludes with recommendations for Marks & Spencer, emphasizing fair recruitment, growth opportunities, and a positive organizational culture. The reflection section highlights the learning gained during the research process, acknowledging both the benefits and challenges encountered. The report provides valuable insights into the importance of talent management in achieving a competitive advantage and improving employee engagement and organizational profitability.

Talent management as a
strategic priority

Table of contents
 Introduction
 Research aim
 Research objectives
 Research questions
 Research methodology
 Data analysis and interpretation
 Conclusion
 Recommendations
 Reflection
 References

Introduction
Current market environment is highly competitive which requires an
organisation to employee appropriate strategies that will help in
reading the business towards growth and success. Talent management
is one of the approach that organisations are using widely today. It is
very significant for organisation to consistently put efforts in managing
talent within the workplace so that it can be able to stay ahead in the
competition.

Research aim
The aim of this specific study is “To analyse the role of talent
management in improving effectiveness of organisation. A case study
on Marks & Spencer.”

Research objectives
The main objectives in relation to this study are provided below:
 To understand the strategic significance of talent management
 To identify the roles and responsibilities of human resource manager
associated with talent management.
 To assess the role of talent management in enhancing effectiveness
of organisation.

Research questions
The questions of research associated to this investigation are as
follows:
 What do you understand by the strategic significance of talent
management?
 What are the roles and responsibilities of human resource manager
associated with talent management?
 What is the role of talent management in enhancing effectiveness of
organisation?

Research methodology
Research philosophy – The main types of philosophies of research includes
positivism, pragmatism, realism and interpretivism research philosophy.
Research approach - The research approaches which can be used in the study
include inductive and deductive research approach.
Research strategy - This section of methodology facilitates and provides an
entire framework and design for collection of data which sets out a base for
further study.

Data analysis and interpretation
Q 1) Are you aware of the strategic significance of talent management
concept?
Frequency
a) Yes 27
b) No 3
a) Yes b) No
0
5
10
15
20
25
30 27
3
Frequency
Interpretation: As per the above chart it can be
interpreted that, according to 27 out of 30 respondents, they
are agreeing that they are aware of the strategic
significance of talent management concept and the
remaining 3 respondents said that they are not aware of
strategic significance of talent management.

Data analysis and interpretation
Q 6) How having effective talent management process impacts on
effectiveness and efficiency of organisation?
Frequency
a) Positively impact 25
b) Negatively impact 3
c) No impact 2
a) Positively impact b) Negatively impact c) No impact
0
5
10
15
20
25
25
3
2
Frequency
Interpretation: The above chart shows that according to 25 out of
30 respondents, having effective talent management process impacts
positively on effectiveness and efficiency of business, three respondents
said that having effective talent management impact negatively on
business, and according to remaining to respondents, there is no impact
of having talent management process on efficiency and effectiveness of
business.

Conclusion
It has been concluded that Talent management is a highly effective
process which supports the organisation in attaining competitive
advantage over rivals. By the assistance of managing talent effectively in
the company, an organisation can improve its productivity and
performance. This also help in improving the engagement of employees
which in turn contributes in improving their productivity and
organisational profitability.

Recommendations
There are some recommendations for Marks & Spencer which will help in managing
talent successfully. Some of the recommendations are as follows:
 The organisation should recruit employees fairly and provide them with appropriate
growth and development opportunities. This will assist in enhancing the motivation
and satisfaction of employees which in turn help in retaining talent.
 In addition to this, the organisation must provide its employees with effective
organisational culture so that they can work more effectively within the company and
wants to keep working in the similar organisation for long term.

Reflection
This research study is highly effective for me as it helps in improving my
knowledge base and provide me with ample amount of learning which assist
in my growth and development. I learnt a lot of things while performing this
study. This help in improving my skills which make me able to perform all
the activities and tasks effectively. However, there were some difficulties
which I faced while performing the project because of my ineffective
communication skills. I was not able to communicate effectively to all the
team members.

References
 Krishnan, T.N. and Scullion, H., 2017. Talent management and
dynamic view of talent in small and medium enterprises. Human
Resource Management Review, 27(3), pp.431-441.
 Sheehan, M., Grant, K. and Garavan, T., 2018. Strategic talent
management. Worldwide Hospitality and Tourism Themes.

Thank You!!!