Unit 11 Research Project: Talent Management at Hilton Hotel

This report presents a research project on talent management within the context of the Hilton Hotel. The project begins with an introduction to talent management and its significance, followed by a research proposal that defines the research question, objectives, and a literature review. The main body of the report details the research methods, including primary and secondary research, considering costs, access, and ethical issues. The report further applies analytical tools to analyze research findings, supported by a questionnaire administered to Hilton Hotel employees. The analysis includes themes and interpretations of the responses. Finally, the report communicates the research outcomes, reflects on the effectiveness of the methods, and considers alternative methodologies, concluding with a summary of findings and recommendations. The report explores various aspects of talent management, including its impact on organizational performance, the issues faced, and potential solutions, providing a comprehensive analysis of talent management practices within the hospitality sector.

Unit 11 – Research
Project

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
P1 Produce a research proposal that clearly defines a research question or hypothesis
supported by a literature review..................................................................................................1
P2 Examine proper research method and organised primary as well as secondary research......3
P3 Organised primary and secondary research by adopting a proper method for business
research project that determine cost, access as well as ethical issue...........................................4
P4 Apply appropriate analytical tools analyse research findings and data..................................5
P5 Communicate research outcomes in an appropriate manner for the intended audience.50015
P6 Reflect on the effectiveness of research methods applied for meeting objectives of the
tourism or hospitality research project......................................................................................16
P7 Consider alternative research methodologies and lessons learnt in view of the outcomes.. 17
CONCLUSION..............................................................................................................................17
REFERENCES..............................................................................................................................18

INTRODUCTION
Talent management is one of the crucial part of organisation that is significant in order to
successfully and effectively carry out business practices. This is essential in order to increase
performance and capability of business as well as attaining desired goals and objectives. Talent
management practices of business assist in successfully managing talented employees of
business and enhancing their performance to attain business objectives. In hospitality industry, it
is important for company to successfully managing talented workforce so that different activities
can be completed in right time (Gallardo-Gallardo, Thunnissen, and Scullion, 2020). This report
is based on Hilton hotel. This is one of the well known hotel chain in global brand and providing
effective products and services to customers in order to meet with customer needs. This
organisation was developed in year 1919 and founder of Hilton organisation is Mclean, Virginia,
U.S. Hilton hotel is providing its products and services to global market area. This report
includes information regarding the concept of talent management and its different aspects. In this
primary and secondary research is determined as well as different analytical tools has been
considered.
MAIN BODY
P1 Produce a research proposal that clearly defines a research question or hypothesis supported
by a literature review.
Aim
To examine the impact of talent management on performance of an organization. A study
on Hilton hotel.
Objectives
 To enhance the understanding about talent management within hospitality sector.
 To determine the impact of talent management on performance of Hilton hotel.
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 To identify the issues faced by organization regarding talent management and ways to
overcome from them.
Questions
 What is the understanding about talent management within hospitality sector.
 What are the impact of talent management on performance of Hilton hotel.
 What are the issues faced by organization regarding talent management and ways to
overcome from them.
Literature review
To enhance the understanding about talent management within hospitality sector.
According to point of view of (), it has been assess that it is necessary to increase
understanding level of talent management within hospitality sector for conducting different
practices in an appropriate manner (Anlesinya and Amponsah-Tawiah, 2020). Talent
management is determined as a step that is taken by business organisation in order to
appropriately manage practices related to company. It signifies procedure of handling talent of
workforce of organisation in addition with considering correct decision that helps in retaining
knowledgeable subordinate for long period of time. The appropriate talent administration
practices of Hilton Hotel will be capable to choose right or capable subordinate for conducting
different practices within business organisation. This is determined as a significant part of
organisation that imposes direct effect on company and successfully executing task of company.
Talent management is necessary to conduct different kind of practices that help in retaining
talent or competence of subordinate within company in order to achieve goal in timely manner.
This is important in enhancing performance level of company by improving and retaining
employees for a longer period of time. For talent management, it is necessary to and conduct
tactics related to talent ministration in hospitality industry.
To determine the impact of talent management on performance of Hilton hotel.
According to point of view of (), it is necessary to determine the effect of talent
administration on performance of Hilton Hotel. The talent management imposes direct effect on
performance level of Hilton Hotel because it is necessary for business organisation to recruit
talented or competent subordinate in order to conduct different activity in an appropriate manner.
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If the employees perform their work in better way than it is easy for them to achieve goal as well
as objective in timely manner (Meyers and et.al., 2020).
To identify the issues faced by organization regarding talent management and ways to
overcome from them.
As per point of view of (), to assess the issue that is confronted by business organisation in
respect of talent administration and there are different ways to overcome from them like there are
various issues which is faced by management team in order to conduct different activity in
proper manner. If the HR manager of organisation recruits talented subordinate then they
perform their work in proper manner and conduct different things in according to need of
customer. Therefore, it is necessary for HR manager to confront issue related to recruiting right
candidate, providing training and appraisal to them and many more. And, their main purpose is
to overcome from these issues for conducting different task in better way.
P2 Examine proper research method and organised primary as well as secondary research
There are various kinds of research measure that help organisation to gather appropriate
data as well as information for conducting business practices (Shet, 2020). In addition to this, it
is important for investigator to determine and assess both primary and secondary research for
assessing most appropriate data and information to organise practices related to research.
Therefore, primary and also secondary research is going to be mentioned below:
Primary research is determined as a strategy for collecting data and information that
assists in assessing and also assembling valuable information that provide direction related viable
examination. This kind of information is determined as a first given data & information collected
by specialist and it is determined as a proprietor of information. There are various strategies used
in collecting important data by adopting different kind of source such as survey, questionnaire,
by using different kind of meeting and many more. In addition to this, the advantage or benefit of
primary source for collecting information is it is important strategy and tactics that result in
having more appropriate information which is necessary for researcher to conduct it in proper
way. It is also considered as a extravagant tool for collecting information that assists in collecting
information for performing different task in proper way.
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Secondary research is determined as a tactic for collecting information that utilise and
also assemble information is collected which is auxiliary data collected by scientist related to
surface. There are various factor helps in collecting this kind of information by using different
sources such as books, diaries, government paper, online data and many more (Meyers, 2020).
These techniques are determined as a simple and most appropriate approach to collect data. The
main disadvantage related to secondary information is that it is entirely depend upon primary
source to collect relevant data. In assistance of this, the data or information which is collected by
secondary source is not too accurate. Therefore, the information which is collected by this source
is not suitable as per necessity.
P3 Organised primary and secondary research by adopting a proper method for business research
project that determine cost, access as well as ethical issue
There are different aspects related to project that required to be determined by researcher
as it result in imposes direct effect on practices related to research. It is important to determine
ethical issues in order to conduct a different kind of functions related to business research in an
appropriate manner. There are different kinds of element or factor that is going to be mentioned
below:
Cost it is determined as a fundamental concept that is necessary for conducting research
in proper way for providing direction related to practices of research (Kravariti and Johnston,
2020). The analyst focuses on providing satisfactory measure related to assets and conduct
different activities in successful manner and they focus on exploring research that help in
achieving positive outcome in future period of time.
Access in reference of assortment related to data as well as information that are applied to
explicit branch connected to knowledge, legitimate that must be access. In addition to this, the
researcher focuses on conducting different activity of business organisation in an appropriate
manner by ascertain data and information.
Ethical issues this signifies ethical standard, values as well as many more. During
examination, the specialist focuses on follow standard in order to conduct different activity in
proper way. In addition to this, the researcher emphasize on adopting data or information from
respondent for performing different activity in proper way. To handle or manage different kind
of moral issues, the analyst focuses on follow moral standard for instance privacy,
confidentiality, as well as authenticity and many more.
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P4 Apply appropriate analytical tools analyse research findings and data.
It is essential for investigator to select and consider most effective tool in order to analyse
research finding or data. There are different methods and way that could be consider by findings
and data analysis. It is significant for researcher to consider most effective and appropriate way
that will help in taking better decision as well as carry out research practices in most significant
and effective manner (Asplund, 2020). In this investigation researcher is considering 40
respondents that are employees of Hilton hotel company.
Questionnaire
Name –
Age –
Contact number –
1. Do you have understanding regarding the concept of talent management?
 Yes
 No
2. According to your views what are the impact on talent management practices on overall
performance of Hilton hotel?
 Enhancing performance
 Gaining competitive edge
 Increase job satisfaction
 All of the above
3. Do you consider that Hilton hotel have to face different issues for successfully and
effectively performing talent management activities?
 Yes
 No
4. As per your point of view what are the major issues that is faced by organisation in order
to carry out talent management practices?
 Less support form employees
 Reduction in performance of business
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 Increase in employee turnover rates
 All of the above
5. Do you feel that Hilton hotel needs to take correct actions in order to successfully deal
with the issues of talent management practices?
 Agree
 Disagree
6. What are the different methods and approaches that could be consider by Hilton hotel in
order to successfully overcome issues of talent management?
 Managing diversity
 Monitoring health and safety
 Personal and professional development plan
 Developing leaders
 All of the above
7. Do you consider that talent management practices will lead to have positive impacr on
performance of organisation?
 Yes
 No
8. According to your views what are the major benefits that could be attain by Hilton hotel
by successfully conducting talent management practices?
 Increase in business performance
 Improvement in employees productivity
 High revenues
 Reduce conflicts and issues
 All of the above
9. Do you have any suggestion for Hilton hotel in order to enhance talent management
practices for increase performance of business.
Theme 1 – Understanding regarding the concept of talent management.
1. Do you have understanding regarding
the concept of talent management?
Frequency
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 Yes 35
 No 5
Interpretation – From the above shown information it has been analysed that majority of
respondents have clear understanding regarding the concept of talent management. This is refer
as the process through this company can manage it employees as well as enhance its overall
performance. It has been determined that out of 40 respondents 35has respondents in positive
manner that yes they have understanding about the concept of talent management. Where as only
5 respondents out of 40 have responded in negative manner that they do not have information
about talent management.
Theme 2 – The impact on talent management practices on overall performance of Hilton hotel.
2. According to your views what are the
impact on talent management practices
on overall performance of Hilton hotel?
Frequency
 Enhancing performance 5
 Gaining competitive edge 10
 Increase job satisfaction 10
 All of the above 15
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Interpretation – As per the above shown graphical representation it has been analysed that talent
management practices will lead to have major impact on business performance. Through the
collected data it has been analysed that 5, 10 and 10 respondents consider that talent management
will have impact on enhancing performance, gaining competitive edge and increasing job
satisfaction respectively. Where as other 15 respondents feel that all of the above mention factors
are crucial and it will have major impact on overall performance of business.
Theme 3 – Hilton hotel have to face different issues for successfully and effectively performing
talent management activities.
3. Do you consider that Hilton hotel have
to face different issues for successfully
and effectively performing talent
management activities?
Frequency
 Yes 30
 No 10
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Interpretation – According to collected information it has been analysed that most of the
respondents feel that Hilton hotel have to face different issues and problems in order to
successfully and effectively performing talent management activities. Out of 40 respondents 30
has responded in positive manner where as other 10 respondents has answered in negative
manner that they do not feel respective organisation have to face different issues and problems.
Theme 4 – The major issues that is faced by organisation in order to carry out talent management
practices.
4. As per your point of view what are the
major issues that is faced by
organisation in order to carry out talent
management practices?
Frequency
 Less support form employees 10
 Reduction in performance of business 5
 Increase in employee turnover rates 10
 All of the above 15
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