Talent Management Research Project Report - BTEC Unit 11, 2020/2021

This report presents a research project on talent management, focusing on employee engagement and workforce challenges faced by companies. The research employs a mixed-methods approach, including qualitative and quantitative research methods, to analyze data collected through questionnaires. The report delves into the research methodology, including research type, philosophy, and approach. The data analysis section interprets findings related to workforce shortages, talent management strategies, employee recognition, and satisfaction. Key themes explored include the impact of talent management on employee motivation, productivity, and sales. The report includes recommendations, conclusions, and reflections on the research process, supported by references and ethical considerations. The research highlights the importance of talent management in addressing workforce shortages and enhancing overall organizational performance. The study utilizes both primary and secondary data collection methods. The research includes a declaration to validate the findings.

Research Project

Executive summary
This report stated about the analyse of talent management as engaging the employees and their
growth opportunities, this report has research methodology, data interpretation, recommendation
and reflection about the topic. This report included questionnaire to get the better outcome
about the research.

Table of Contents
MAIN BODY...................................................................................................................................5
Research methodology ....................................................................................................................5
Data analysis....................................................................................................................................7
RECOMMENDATION.................................................................................................................15
CONCLUSION..............................................................................................................................15

Reflection ..................................................................................................................................16
REFERENCES..............................................................................................................................17

MAIN BODY
Research methodology
Research methodology is known to be the particular methods which is being used to
identify, for recognising, collecting and analysing the relevant information about the topic
which is being selected by the researcher (Snyder, 2019) . Research methodology evaluates the
reader as well to gain the knowledge in deep due to the research methodology. For the research
methodology, different qualitative and quantitative research have been used to get the knowledge
in deep.
Research type- Research type shows the method through which the data is being collected and
gathered by the researcher which will help the researcher to attain their objective of the research.
Research type mainly categorised into two parts - qualitative and quantitative research.
Qualitative research is concerned theories and humanities it do not considerer any type of
numerical and statistical data. Qualitative research is good for getting in- depth knowledge about
the selected topic and also refer the insight and problems which is related with the topic as the
researcher involves various theories and get the result of any problem by going in deep of every
issue. On the one hand, quantitative research is totally opposite in nature and it does not believe
in theories and assumptions. This research type is fully based on measurements, numbers and
statistical. Quantitative research uses numerical analysis so that the researcher gets accurate
result of the topic. The outcomes and result which is collected from quantitative research is large
in size, data which is gathered by the research generally present in theform of charts, graphs, and
in tabular form so it become easy for the researcher and the reader as well. In this report the
research types has been used to get the better result and knowledge.
Research philosophy – This is the pillar of entire research, and the whole research is based on
research philosophy only. Mainly there are two type of philosophy have been used for the
research. Interpretive theory and positivism theory (Ørngreen and et.al, 2017) . Interpretivism
theory is linked with qualitative research, which is fully based on the various assumptions and
beliefs so that the research will get more precise and relevant data which makes their research
more deep and relevant. As the name concern positivism philosophy provides more genuine,
updated and true facts about the topic so the research can implement such facts for better
understanding. This philosophy uses the numerical figures and data to provide exact and true
information and facts. This philosophy provides correct data to researcher which makes their

research more relevant and it gives importance to the research. As this research report includes.
Interpretivism research but if the positivism research then the entire research will become
lengthy and time consuming. Apart from this, positivism research works on scientific methods
and the analysed result from this research philosophy are very unrealistic and also complex in
nature.
Research approach - The research approach is related to strategies, plans and policies to the
research which speaks about the wide range of assumptions and different types of method which
implemented by the researcher for the collection of the data (Zangirolami and et.al, 2018). This
research approach is also divided into two parts – inductive research and deductive research.
Deductive research includes test and also it is concerned with the checking of availability of
assumptions. It shows that the assumption are valid or not as per the research. Whatever theories
have been used by the researcher is being verified by deductive research. To get the accurate
result, researcher goes through to all the past researches so that they may get the best result.
Inductive research is based on the view, observation and monitoring of the theories and
assumptions which have been taken by the researcher. Inductive approach has been implied in
this research. The main reason behind not using deductive research approach is that it is hard to
understand for the reader apart from this those who are new and younger learners they do not
cop-up the concept of this approach.
Data collection - it is referred as the procedure of identifying, collective, measuring and
analysing the data which is used in the research. This is also come in two various methods –
primary research and secondary research. Primary research is totally based on the researcher, in
which researcher they collect and gather all the relevant data for the research. Sources also
selected by the researcher, it is in the hand of the researcher who will be part of their study and
who are not, and this method help the researcher to meet its demands. This assists the researcher
to collect the accurate data. It provides depth knowledge to the researcher. The common and
widely used methods for primary research are interview and survey. But secondary method is
opposite to this, in this method researcher collect the data from the newspaper, internet and
magazines. Secondary data is those which are already collected by others and available for
further usage. Primary data collection method has been used in this report. As the secondary
data was not providing the accurate answer of researcher’s specific questions, because the

content specific information is necessary for the researcher. Apart from this, the accuracy of
secondary data is also missing which is why secondary data has not been used.
Sampling - from two methods samples get collected i.e. probability and non probability
sampling. In probability sampling all the resources collected randomly without considering any
fixed criteria. But in non – probability sampling, sources and respondents collected in the basis
of some criteria. In this report, probability sampling has been used and 20 respondents have
been taken and they are the employees of the company.
Data analysis- Qualitativedata analysed by using different tools and methods like – thematic
data analysis method (Nayak and et.al, 2021). On the other hand quantitative data uses various
quantitative tools like – SPSS, Excel etc. But in this report research will use thematic data which
is based on different themes, graphs and pie-charts; this makes the entire research valuable and
relevant.
Ethical consideration- This is being used in the research to know that is this research valid or
not, and it describes that the researcher has followed all the standard and rules while preparing
this research. It also explains that when the researcher was finding the data, they have followed
the standard and collected data is not copied and duplicate from any source. In this report
declaration is also mentioned which shows the reliability of the research.
Validity and reliability – This method is used for testing the information which is being used by
the researcher in the research and the collected data is totally reliable and the data do not get
misrepresented by the researcher. It shows that all the data which is mentioned in this research is
collected from different sources.
Data analysis
Data analysis is one of the important part of research where the data which is gathered by
the researcher is evaluated and form meaningful data which gives meaningful conclusions and
provide the relevant findings. In the current investigation, questionnaire is used to collect the
necessary information and the collected information is analysed using thematic test technique in
the following ways. Primary data is collected through questionnaire and secondary data is
gathered through literature review.
Theme 1: Majority of employees feel that the company is mainly facing workforce shortage
challenge.

What challenges related to talent management faced by Tesco? Frequency
 Low employee engagement 2
 Workforce shortage 15
 Global competition 3
Total 20
Interpretation:
From the above bar diagram it can be observed that out of 20 respondents 15 respondents feels
that company is facing workforce shortage as the challenge of the talent management. 2
respondents said that low employee engagement is the challenge and 3 said that global
competition is the challenge which company is having when it comes to talent management.
Talent management is not easy to do and due to this Tesco is facing shortage of staff due to
which its supply and other business activities are affecting and that is directly affecting sales of
the company.
Theme 2: giving training and by recruiting top performer employees company do talent
management.

How talent management is done by Tesco ? Frequency
 Giving training to employees 5
 Recruiting top performer employees 5
 all 10
Total 20
Interpretation:
From the above pie chart it can be interpreted that out of 20 respondents 10 feels that talent
management is done by Tesco through training and hiring top performer employees. 5 said that
by recruiting top performer employees company does talent management while 5 feels that
through training the employees talent management is done by company. As Tesco believes that
providing training to employees will help them in performing efficiently and hiring top
performer workforce will help company in achieving their goals.
Theme 3: The employees of Tesco agrees that their hard work is recognized and
appreciated by the organization.
Is your hard work is recognized and appreciated by Tesco ? Frequency
yes 18

no 2
Total 20
Interpretation:
From the above picture it can be said that 18 respondents put of 20 feels that Tesco recognize
and appreciate hard work of their employees. Only 2 respondents feels that company does not
appreciate hard work of their employees. So it can be said that Tesco give value to their workers
because company very well knows that human resource is one of the important asset.
Recognizing hard work of workers will increase their motivation.
Theme 4: Through talent management Tesco is able to raise employees motivation,
productivity and also raise their sales.
What are the benefits which Tesco is getting through talent management? Frequency
 Raising employee productivity 2
 Increasing sales and profits 3
 Enhancing motivation and efficiency 4
 all 11
Total 20

Interpretation:
From the above diagram it can be said that out of 20 respondents 11 agrees that with the help of
talent management company is able to increase motivation and productivity and also increases
their sales and profits. Whereas 4 feels that through TM Tesco is only able to increase
motivation, 3 said that they increase sales and 2 feels that company is able to raise employee
productivity via TM. As when motivation of employee increase then it automatically increases
their productivity which results in increasing sales and profits.
Theme 5: majority of respondents are strongly satisfied with the TM strategy of company.
Are you satisfied with the talent management strategies of company? Frequency
 Satisfied 4
 strongly satisfied 15
 dissatisfied 1
 strongly dissatisfied 0
Total 20

Interpretation:
From the above pictorial presentation it can be said that our of 20 respondents 15 respondents
said that they are strongly satisfied with TM strategy of company. 4 said that they are satisfied
whereas 1 respondent is dissatisfied but no one is strongly dissatisfied with TM strategies of
Tesco. Company knows the value of talent management and made TM related strategies so that it
can be achieved. Nowadays talent management is very important for companies and every
company is practising it. As talent management helps in retaining employees and company want
to reduce employee turnover rate so that can able to retain high performer workforce.
Theme 6: majority of respondents said that company follow compensation and rewards
strategy.
which talent management strategy is used by Tesco ? Frequency
 Provide coaching 3
 providing compensation and rewards 15
 giving career planning 2
Total 20

Interpretation:
From the above image it can be observed that 15 respondents said that company follow strategy
of compensation and rewards in TM. 3 feels that company provide coaching and 2 said that
company give career planning to employees. When rewards are given in money form then
employee will get extra income and it is also said that money is the biggest motivator.
Theme 7: majority of people said that management of company provide feedbacks.
did management of company provide you feedbacks? Frequency
yes 17
no 3
Total 20

Interpretation:
From the above diagram it can be observed that out of 20 respondents 17 respondents feels that
company provide feedbacks to them so that their performance can be improved. Whereas only 3
respondents said that company does not provide feedbacks to them. Feedbacks are essential so
that employees can come to know that they are performing better or not and where there is scope
of improvement.
Theme 8: Suggestions to Tesco to improve the recruitment process.
Interpretation:
Tesco can give advertisement which have power to attract many candidates and social media
platforms should be used more as compare to TV or radio for giving advertisement for the
vacancy. When company will receive more applications than HR will get more chicle to select
the candidate. Company can also increase the number of selection tests so that candidates can be
evaluated more accurately. `
Theme 9:Recommendations related to talent management to Tesco
Interpretation:
Although Tesco is focusing on talent management very much but it would be recommended that
company should also focus more on providing healthy working environment because workplace
environment helps in motivating employees which boosts employees morale. Along with that
company should also provide flexible working hours to their employees. Flexible working will
help employees to balance their work and life efficiently. Employee feels that Tesco is valuing
them and it will increase their efficiency. Company can also help workers by providing then
career guidance which will help employees and company both. When employees will get better

guidance then they tend to get motivated and that will help company in achieving their
objectives.
Theme 10: majority of employees feels that they get 50% of advantage from TM.
10. What percentage of advantage you got from talent management? Frequency
 10% 3
 40% 2
 50% 15
Total 20
· 10%
· 40%
· 50%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
3
2
15
Series1
Interpretation:
From the above diagram it can be interpreted that out of 20 respondents 15 voted for 50% while
2 feels 40% and 3 feels 10% of advantage from TM.
Theme 11: between 30-40 years company apply TM technique.
11. On which age group employees, company apply talent
management technique?
Frequency

 20-30 years 3
 30-40 years 16
 40-50 years 1
Total 20
3
16
1
· 20-30 years
· 30-40 years
· 40-50 years
Interpretation:
From the above picture it can be observed that 16 respondents believe that company apply TM
technique on 30-40 years of age group people.
Theme 12: majority of respondents said that working hours in the company is 8.
12. What is the working hours in your company? Frequency
 8 hours 17
 7 hours 2
 9 hours 1
Total 20

· 8 hours
· 7 hours
· 9 hours
0 2 4 6 8 10 12 14 16 18
17
2
1
Series1
Interpretation:
From the above pictorial representation it can be said that 17 respondents said that working hours
is 8 in the company.
RECOMMENDATION
Through data analysis it can be observed that Tesco in practising and implemented talent
management effectively but still some improvements are needed. Tesco should conduct
employee retention programme which include coaching and retention bonuses and it is also
considered effective in increasing workforce motivation. Through this company can retain high
potential employees. Although Tesco is providing monetary benefits in the form of rewards but
providing career potential opportunities can also help company to stop their employees from
leaving. Managers of the company should make career path for their employees through which
their progress can be measured.
Managers should also work in enhancing leadership capabilities of their workforce because it is
also one of the retention method. It is not necessary that monetary benefits will only contribute in
retaining staff but providing them mentoring programs in which employees can build skills and
brush their interpersonal relations can help to retain high performer employees. Another retention
technique is tuition reimbursement, company can provide fees to employee who want to do job
related courses because that will help employees in doing their job efficiently and eventually
company will get benefit from that.

CONCLUSION
The investigation which is conducted in the report, from that it can be concluded talent
management is very important to the organization. TM helps in the recruiting and retaining top
performer employees of the company. Talent management motivates employees and which
boosts their morale. It also helps in attracting young talent. When company will have less
employee turnover than it reputation in the market also gets increased and many candidates get
attracted towards company. The research has also shown that how talent management is helping
Tesco in achieving their goals and objectives and also what strategies company has selected to do
talent management.
Further report has also provided literature review through which topic can be understood clearly.
The research has analysed different types from which research can be conducted by the
researcher. This report also contain reflection by researcher which include overall experience and
learning which is facilitated through research and also recommended strategies which Tesco can
adopt so that they can get better results.
Reflection
The entire report which is conducted above, I have found some major finding and also
developed some skills which will help me in the near future (Ngozwana, 2018) . When I was
conducting their research I faced multiple issues whichbecome hurdle in my entire research. In
this research the one factor which disturb me a lot was time management, earlier I was not able
to management work with time and this has happened with me in this research. As I was not
able to collect and gather the data within given time which was a hurdle for me. But now as the
research went on learnt the time management skills. Another thing which makes this research
got delayed is that I am habitual of reading and analysing anything in detail. So all the task takes
a lot of time to get completed. Throughout this research I learnt planning and management to
complete each and every task I did planning and as per that I follow all the steps so that I was
able to complete the entire research. However I learnt that how I can complete different activities
and task at the same time. This research helps me to increase my analytical research and this will
going to help me in my career as well. Apart from this, when I was doing data analysis, the
respondents which I have taken they were not co-operating me and also they were not available
at the given time. For that I have to wait a lot and this makes the research delayed. And when
they get time I have to face a lot of questions of their, that why I am conducting this research etc.

So I have to make them believe that what is the reason behind this research so this was one of the
hurdles which I have faced during this research. Besides this, earlier my communication was not
that good but when I was researching about my topic I have gone through to all the good books,
article, journals through which I get to learn many new words and phrases which makes my
communication skill more strong and this is going to help me in the upcoming time sand I can
utilize my skills and will continue reading new things so that I get updated with the new words
and phrases. Now I see everything logistically whenever I read anything I try to grab the logic
behind it and how I can modify them and can give a innovative way to it. Apart from this, I
learnt to manage different Zangirolami and et.al, (2018) things in limited time frame and sources
and try tom find out the bestand possible outcome from it. To complete this research I try to
finish the entire research in limited money and by using few amounts I was able to complete my
research. So from the entire research I was able to grab the necessary qualities which I was not
having earlier. Apart from this, research methods also play an effective role in this research.
With the help of research methods I got accurate data for my research due to which my research
becomes effective. Besides this, data collection and analysis assist me to come on any point of
view with the help of data analysis my all the collected data becomes relevant and trustworthy,
this will help the others people and scholar as well.

REFERENCES
Books and Journals
Nayak and et.al, 2021. Fundamentals of Research Methodology Problems and Prospects. SSDN
Publishers & Distributors.
Ngozwana, N., 2018. Ethical Dilemmas in Qualitative Research Methodology: Researcher's
Reflections. International Journal of Educational Methodology.4(1).pp.19-28.
Ørngreen and et.al, 2017. Workshops as a Research Methodology. Electronic Journal of E-
learning.15(1). pp.70-81.
Snyder, H., 2019. Literature review as a research methodology: An overview and
guidelines. Journal of Business Research, 104, pp.333-339.
Zangirolami and et.al, 2018. Research methodology topics: Cross-sectional studies. Journal of
Human Growth and Development.28(3). pp.356-360.

questionnaire
Name
Age
Gender
1. What challenges related to talent management faced by Tesco?
 Low employee engagement
 Workforce shortage
 Global competition
2. How talent management is done by Tesco ?
 Giving training to employees
 recruiting top performer employees
 all
3. Is your hard work is recognized and appreciated by Tesco ?
 Yes
 no
4. What are the benefits which Tesco is getting through talent management?
 Raising employee productivity
 Increasing sales and profits
 Enhancing motivation and efficiency
 all
5. Are you satisfied with the talent management strategies of company?
 Satisfied
 strongly satisfied
 dissatisfied
 strongly dissatisfied
6. which talent management strategy is used by Tesco ?
 Provide coaching
 providing compensation and rewards
 giving career planning
7. did management of company provide you feedbacks?
 Yes
 no
8. What are your suggestions to Tesco in order to improve the recruitment process?
9. What are the recommendations you can give to Tesco regarding talent management?
10. What percentage of advantage you got from talent management?
 10%
 40%
 50%
11. On which age group employees, company apply talent management technique?
 20-30 years
 30-40 years
 40-50 years

12. What is the working hours in your company?
 8 hours
 7 hours
 9 hours