Research Project: Analyzing Talent Management in Tesco Operations

This research project investigates talent management as a strategic priority within Tesco, a major UK supermarket chain. The report examines the concept of talent management, its importance in attracting and retaining employees, and the challenges organizations face in this area. The study explores Tesco's talent management practices, including strategies for overcoming challenges and improving employee satisfaction. The research methodology includes a literature review, a deductive research approach, and data collection through primary and secondary sources. The findings are presented with data analysis, charts, and interpretation, leading to conclusions and recommendations for Tesco. The report also addresses research limitations and ethical considerations, providing a comprehensive analysis of talent management within the context of a large retail organization.

UNIT 11
RESEARCH PROJECT
(TASK 2)

Table of Contents
INTRODUCTION ...........................................................................................................................................3
LITERATURE REVIEW....................................................................................................................................4
RESEARCH METHODOLOGY.........................................................................................................................6
DATA ANALYSIS AND INTERPRETATION ......................................................................................................9
RESEARCH OUTCOMES .............................................................................................................................15
REFLECTION ..............................................................................................................................................16
CONCLUSION.............................................................................................................................................16
RECOMMENDATION..................................................................................................................................17
REFERENCES..............................................................................................................................................18
APPENDICES ..............................................................................................................................................20

INTRODUCTION
Employees are very significant resource of an organization that works for achieving the
targets of company in a specified period time. To organize the workforce of an organization
talent management is very essential for maintaining healthy culture within working environment
(Bratton and Watson, 2018). This research report is based on Tesco that is a largest supermarket
company in UK established its presence in 1919. The company deals in groceries, home wares,
food, financial services etc. The main aim of conducting this research is to examine the concept
of Talent management as a strategic priority that is used by company for retaining talent. The
significance of this project is to understand the importance of talent management that helps in
attracting and retaining talent by improving satisfaction level of employees. The structure of a
current project inculcates aims and objectives on research topic along with brief discussion of
literature review and research methodology. It also inculcates research findings with an
presentation of facts using charts that helps in preparing a valid conclusion and recommendation
which is based on facts and finding.
AIMS
“To study the concept of talent management as a strategic priority and it influence over
increasing operations of business”. A study on Tesco
Objectives
 To understand the concept of talent management within business enterprise.
 To examine the importance of Talent management within Tesco.
 To explore several challenges that is faced by an organization in relation to talent
management.
 To investigate the strategies for overcome challenges related to talent management in an
organization.
Research questions
 What do you understand by concept of talent management within business enterprise?

 What is the importance of Talent management within Tesco?
 What are the challenges that are faced by organisation associated with talent
management?
 What are the strategies to overcome challenges related to talent management in business
enterprise?
Rational of research
The main reason for conducting this research is to gain the knowledge regarding concept
of talent management that helps organization to gain competitive advantage along with several
challenges that are faced by HR to manage talent (Muratbekova‐Touron, Kabalina and Festing,
2018).This research is also useful in demonstrating importance of talent management along with
the strategies to overcome challenges so that an organization operation is to be maximized.
Further conducting this research is helpful in as it helps researcher to understand several aspects
of specific topic that helps in developing their future career.
LITERATURE REVIEW
Literature review refers to contemplate of various scholarly data like books, journals,
articles etc. related to particular topic or a research questions (Anlesinya, Dartey-Baah and
Amponsah-Tawiah, 2019). The literature review is to be written as an essential part of research
in which research can research some specific topic to get valid information. In this investigator
get the facts and figures which are already exist on talent management along with the strategies
that helps in overcoming challenge related to talent management so that firm operational value is
to be enhanced and it will sustained for longer period of time.
Understand the concept of talent management within business enterprise
As per the viewpoint of “Prarthana Ghosh, (2021)” talent management is a strategic
process that includes attracting and retaining highly skilled employees, developing their skills
and timely motivating them to enhance and develops their performance (Talent
Management,2021). It encompasses several responsibility of HR like retaining, recruiting,
selecting, compensation, evaluation performance etc. Talent management is about a set of human
resource processes which all integrate with each other.

Examine the importance of Talent management within Tesco
As per the “Latukha, (2018)” view point, there are several importance of talent
management that helps company to manage their workforce and develops their skills and
capabilities for retaining them to a longer period of time. The major importance of talent
management within organization is to attract top talent which is useful to develop business
performance and results. It is also significant for motivating employees so that task is attained
on time. This will improve business performance by engaging workers towards the company
objectives so that customers are satisfied with the business enterprise.
Several challenges that is faced by an organization in relation to talent management
According to the viewpoint of “Pandita and Ray, (2018)” there are various challenges
available in organization that will create difficulty for management of an enterprise in managing
operations and talent. Embracing new interest is the major challenge for company within talent
management function. In this competitive world finding the right talent is the major challenges
that fulfills objectives of an organization within specified period of time. Offer impressive salary
is the challenge that is faced in company in relation to talent management. Due to this business
enterprise faces issues in fulfilling targets that will affect profitability and productivity.
Strategies for overcome challenges related to talent management in an organization
As per the viewpoint of “Gupta, (2019)” to overcome the challenges within an
organization, several strategies are to be used such as effective communication, participative
style of leadership etc. so that workers are satisfied with the working culture that provides
successful results in long term survival. It also demonstrates succession planning into future
gaining traction that creates high scope of sustainability by reducing the challenge within an
organization. Apart from this business enterprise also offers financial rewards to the employees
for developing their performance because employees are satisfied with this belongingness and
care which organization provides to their talent workers.

RESEARCH METHODOLOGY
Research Methodology refers to a process that help researcher to select, analyze, examine
and process the information related to a particular topic so that investigator complete their
research effectively (Zhang, Jia and Chen, 2019). Research methodology is very significant for
doing research because it presents the evaluation of research in a valid and reliable manner. It
includes several aspects that are approach, research philosophy, collection, analysis of data etc. is
involved which are fall under research onion that is elaborated below:
 Research philosophy- It refers to that term which represents the way in which data about
specific topic is to be gathered, used and analyzed. It is helpful in drawing a valid
conclusion of research. This research is based on two methods that are positivism and
interpretivisim research philosophy. According to present study, researcher adopts
positivism research because it presents factual facts by observation. This research
philosophy is based on quantitative research where data are to be collected in numerical
manner.
 Research approach- It is an essential activity that is linked with plan and procedure that
involves steps from broad assumptions which is used to collect, analyze and interpret
data. The research approach is divided into two categories that is inductive and deductive
approach. Inductive approach is used to contributing the emergence of new theories
whereas deductive approach is used to test the validity of assumptions. In order to select,
researcher use deductive approach because it focus on evaluating data by hypothesis and
convert it into observation to test the outcomes (Crane and Hartwell, 2019). It is crucial
for gather quantitative data that helps investigator to take suitable decisions while
involving research activities.
 Research design- By carried out investigation, research design refers to a framework of
research methods and techniques that is used by researcher while conducting research. It
includes several aspects such as experimental survey, semi-experimental, review,
descriptive case study etc. For conducting this particular research researcher used
descriptive research design because it provides valid conclusion and helps in presenting
right judgment. This descriptive research is also helpful to determine attributes of

population to being studied. This helps researcher to present reliable information so that
valid conclusion is framing at the end.
 Data collection- It defines as an activity that is used to gather data for particular research
topic. There are different sources for collecting data and information that may reflect
reliable results at the end of research. Data is to be collected by primary and secondary
sources and both these sources play crucial role as they both provide viable and reliable
information related to specific topic (Narayanan, Rajithakumarand Menon, 2019). By
using the data collection methods researcher conclude valid judgment at the end of
investigation. In this primary method of data collection represent firsthand information
that is directly prepare by researcher by using structured questionnaire. This
questionnaire involves close ended questions that are asked by researcher to respondents
for examine their viewpoint on particular topic. In this secondary research refers to that in
which data is to be collected by previously presented information that is books, journal,
and articles etc. all helps in providing in depth information on particular topic. With the
support of data collection method reliable results are presented that assist in presenting
authentic results.
 Sampling- There are two methods of collecting sample i.e. probability and non-
probability method. In these probability methods is that where respondents are select on
random basis whereas non probability method is that where group of people are selected
by non-random basis. To complete the current research, researcher adopts probability
method of sampling in order to get reliable result. The main reason for selecting this
method of sampling is eliminating chances of biasness. Due to this researcher select their
data without any bias (Gallardo-Gallardo, Thunnissen and Scullion, 2020). The sample
size for collecting the data is 30 respondents who are the employees of Tesco.
 Research limitation- by conducting this research, investigator face major issues and
limitations that impact negatively on results of research. The major limitation for
conducting this research is lack of time and resources in collecting data, respondents also
have hidden information, unethical behavior of respondents etc. It is very essential for
researcher to manage all these limitations by following ethical principles and preparing

Gantt chart so that time of conducting every task is to be decided as on priority basis.
With the helps if this valid outcome is presented at the end of research.
 Ethical considerations- It is crucial for conducting research appropriate for getting
reliable outcome at the end. In this research have right to collect data from several
sources such as primary and secondary sources (De Boeck, Meyers and Dries, 2018).
Where researcher implement ethical consideration as it helps in maintaining authenticity
related to activities by eliminating negative impact of legal factors. In this investigator
focus on proper rules and policies related to research ethics such as honesty,
transparency, loyalty with group members. This helps in reducing risk and completing the
research in organized way.
Discuss merits and limitations of approaches to data collection and analysis
From the above research it is evaluated that several approaches are present for collecting
data and analysis such as primary data, secondary data, inductive and deductive approach.
Primary data are very effective because it gives accurate information to the particular topic
because researcher collect data by observation, preparing questionnaire etc. at the same time it
consumer some drawback as it contains more time and cost. Further secondary method are useful
as it contain less time in collecting information because research can take it from books, journal
etc. whereas it consider some drawbacks that it will more time (Sparrow and Makram, 2015).
While conducting research, investigator also examines the suitable approach for completing the
research for this researcher search benefits and drawbacks of both approaches so that suitable
one is selected. Inductive approach is complex in nature that related with patterns, regularities of
experience etc.in order to provide conclusion. The main disadvantage is that the conclusion
drawn from this research is cannot be proved and can sometimes invalid. Deductive approach is
one that connects with positivism philosophy that facilitate best testing and scanning of numeric
figures. The major drawback of this is that conclusion drawn from this research is proved right if
premise set in inductive approach are true. To conduct this research researcher adopts Deductive
approach because it is based on existing theory and data which is best to test hypothesis that
helps in drawn valid and reliable conclusion at the end of research.

DATA ANALYSIS AND INTERPRETATION
Questionnaire
Q 1) Are you aware about the concept of talent management within
organization?
Frequency
a) Yes 26
b) No 4
Q 2) What are the major challenge facing by management in managing
talent in Tesco?
Frequency
a) Unappealing firm’s culture 20
b) Lack of leadership 5
c) Increased employee turnover 5
Q 3) what is the importance of talent management in Tesco? Frequency
a) Attracts talent 10
b) Increase employee performance 5
c) Higher client satisfaction 9
d) Retain top talent 4
e) Continuous coverage of critical roles 2
Q 4) Do you think talent management strategies are useful for Tesco in
gaining competitive advantage?
Frequency
a) Yes 20
b) No 10
Q 5) What strategies are used to overcome challenges within Tesco ? Frequency

a) Provide training and development session 23
b) Compensatory rewards 7
Q 6) Recommend strategies which Tesco can
use for retaining talented workforce and
gaining organization profitability within firm
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
- - - - - - - - - -

Data interpretation
Theme 1: Aware about the concept of talent management within organization
Q 1) Are you aware about the concept of talent management within
organization?
Frequency
a) Yes 26
b) No 4
Interpretation: From above data it is interpret that out of 30 respondents 26 are highly aware
about concept of talent management whereas 4 are not aware about concept of talent
management. For this company need to high focus so that these 4 are also gain knowledge
regarding talent management.

Theme 2: Major challenges facing by management in managing talent
Q 2) What are the major challenge facing by management in managing
talent in Tesco?
Frequency
a) Unappealing firm’s culture 20
b) Lack of leadership 5
c) Increased employee turnover 5
Interpretation: From above data it is to be presented that out of 30 respondents, 20 are believe
that unappealing culture of firm is major challenges, whether 5 respondent thinks that lack of
leadership is major issue and 5 believe that increased employee turnover is key challenge faced
by an organization.