Unit 11 Research Project: Talent Management at Sainsbury's

This report is an in-depth analysis of talent management within Sainsbury's, a leading retail organization. It begins with an executive summary and introduction, outlining the research aims, objectives, and questions. The main body of the report includes a literature review defining talent man...Read More

Unit 11– Research
Project
1

Executive summary
Talent management plays essential role for organisational growth and development. It
allows company to retain talented employees for longer period of time. Present report has been
conducted on Sainsbury’s which is leading organisation in retail industrial sector. Report
involves discussion on the role of talent management frameworks and future implications within
organisation workplace. For this research aim, objectives and questions has been developed.
2

Executive summary..........................................................................................................................2
INTRODUCTION...........................................................................................................................4
MAIN BODY...................................................................................................................................4
Literature Review.............................................................................................................................5
Methodology and Data Collection...................................................................................................8
Data analysis and interpretations...................................................................................................12
Conclusion and Recommendations................................................................................................22
Reflection & Recommendation of alternative research methodology...........................................24
Reflection.......................................................................................................................................24
REFERENCES..............................................................................................................................25
Appendix........................................................................................................................................26
3

INTRODUCTION
Talent management is an essential aspect for organisation growth and development. It helps
management to attract and retain talented and skilled employees and retain them for long period
of time. Organisation is required to implement effective talent management strategies in order to
manage talent in effective manner (Majluf and Abarca, 2021). Present report has been conducted
on the role of talent management frameworks and future implications within organisation
workplace. Report involves discussion around Sainsbury’s which is conducting its business in
retail industrial sector. Present report includes research objectives, questions, literature review,
methodology, data analysis and recommendation.
MAIN BODY
Aims & Objective
“To study the role of talent management frameworks and future implications within organisation
workplace”. A case study on Sainsbury
Research Objectives:
 To determined the concept of talent management.
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 To evaluate the role of talent management frameworks in organisation success. To identify the challenges that can be face by Sainsbury in implementing talent
management strategies. To recognize the strategies through which challenges of talent management can be
overcome by organisation.
Rationale for the research
Rationale for the research is that it is conducted on one of the most important topic for an
organisation which is managing talent. This research is having wide scope as it provides both
educational and professional benefits. Research involves strategies through which organisation
can manage its employees in effective manner.
Research Questions:
 What you mean by the concept of talent management?
 What is the role of talent management frameworks in organisation success? What are the challenges that can be face by Sainsbury in implementing talent
management strategies? What are the strategies through which challenges of talent management can be overcome
by organisation?
Literature Review
Concept of talent management
As per the viewpoint of Levrau and Clycq, 2021 talent management is a continuous process in
which organisation involves in the process of attracting and retaining highly talented employees
and further guide and motivate them to develop their skills. Main aim of talent management is to
continuously motivate performance of employees in order to enhance their overall productivity.
Motivated workforce assures long term sustainability of company. In addition to the identified
that talent management is having primary purpose determined recruit and retain employees for
longer period of time to drive success of organisation at higher extent. It is mainly a forward
looking approach in which company understand workforce need and engage in the process of
talent management to enhance overall productivity and profitability of organisation. Talent
5

management allows organisation to effectively manage ability competency and power of
employees in organisational workplace structure. It further develops their expertise and skills to
match the position and retain them for longer period of time in order to accomplish business
goals and objectives (Jiang, Yuan and Li, 2021). According to the above mentioned analysis it
has been identified talent management is a significant process for an organisation through which
they can effectively improve employee’s potential and can further provide them proper
development opportunities for organisational growth.
Role of talent management frameworks in organisation success
According to the view point of Collins, 2021 talent management is a framework that provides
systematic structure to an organisation through which we can effectively meet human capital
needs within a company. Talent management plays essential role in organisation as it allows
companies to ensure that work force is effectively managed. Main aim behind this is to
accomplish organisation actual objectives. Talent management emphasize upon on enhancing
skills and expertise of employees by providing them more growth and development
opportunities. It facilitates company to retain employees for longer period of time. Talent
management is a constant process in which activities related to attracting and retaining talented
employees is being undertaken with an aim to improve their performance. Talent management
accomplish organisational workforce and talent acquisition needs. With the help of this company
can effectively enhance satisfaction level of employees. By attracting and retaining talented
workers talent management not only enhance performance and productivity of employees but it
also maximize satisfaction level of customers. With the help of taking advantage of effective
talent management practices, company can assure your long-term sustainability in respective
industrial sector (Chun and Evans, 2021). Thus, according to the above mentioned evaluation it
has been determined that talent management framework plays important role for organisation
growth and success.
Challenges that can be face by Sainsbury in implementing talent management strategies
As per the view point of Chamberlin and Mann, 2021 in order to implement talent management
practices organisation can face number of challenges the challenges can be in terms of tightening
talent market, unappealing company culture, lack of leadership, increase in employee turnover,
higher total compensation demand and more. It has been identified that it is essential for an
6

organisation to attract talented and skilled employees to accomplish organisational goals and
objectives. For this it is important for an organisation to recruit and attract employee’s attention
with the help of highest compensation packages in respective industrial sector. It has been
identified that there is tightening of talent marketing that create challenges in terms of company
to provide other appealing job work such as remote position, flexible hours and more. In addition
to this it has been evaluated that an unappealing company culture is also one of the major
challenge that affects employee satisfaction and growth level (McGee and Channon, 2021).
Challenges such as communication and negative workplace environment have negative impact
on performance and productivity of company. Furthermore it has been determined that lack of
leadership is also one of the major challenges that affect employee’s growth and productivity.
Thus it is essential for organisation to effectively in size upon the challenges that are affecting
proper implementation of talent management strategies.
Strategies through which challenges of talent management can be overcome by organisation
According to the viewpoint of Piwowar‐Sulej, 2021 talent management is essential for an
organisation that emphasize upon building strong workplace structure with an organisation
through which company can ensure more growth opportunities and profitability. However it is
essential for an organisation to determine the challenges of talent management and further take
use of effective strategies to overcome them. It has been determined that it is essential for
company to implement strong and positive leadership practices within company as to motivate,
guide and train employees in effective manner. With the help of effective leadership company
can also facilitate open minded solutions, different approaches, collaboration and strong
communication channel. Along with this organisation with the help of providing attractive
compensation packages comparatively to other rivals company can retain employees for longer
period of time (Plucker and Barber, 2021). With the implementation of effective strategies
company can emphasize upon needs and demands of employees and can further fulfil them in
effective manner. With the help of providing more growth and development opportunities to
employee with the help of proper training and development facilities, company can build skills
and capabilities of employees. By emphasising upon the strategies organisation can overcome
the talent management challenges and can further makes increase in performance and
productivity of company and employees on simultaneous basis.
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Methodology and Data Collection
Research methodology is resolved as method or device that are received by an analyst for
accumulate verify just as dependable information or data associated with point (Cavusgil, 2021).
For an examiner, it is crucial for select most proper exploration philosophies so they can
assemble confirm data identified with the theme. In setting of this examination, a researcher is
choosing a structure named as exploration onion
Figure 1Illustration 1: Research onion
Research philosophies
Research philosophy is defined as believe in which data associated to research is required to be
gathered, analysed and utilised. Positivism and interpretivism are two types of research
philosophy out of which investigator with the help of positivism approach conduct present
research in effective manner (Bertoldi, 2021). With the help of this research methodology
investigator can acquire data and effective manner and can analyse and utilise them effectively to
accomplish present research objectives. It helps investigator to conduct research on subjective
approach with the help of undertaking accurate decision.
Research Approaches
Research approaches are procedures and plans to conduct research. It mainly includes
psychological consumption and distinct methods. Inductive and deductive are two type of
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research approaches out of which investigator with the help of deductive approach accomplishes
present research objectives (Rahman and Hosain, 2021). Main aim behind selecting this
approach is, to effectively co-ordinate with positivism research philosophy. In addition to this
with the help of this method investigator can conduct research on the basis of facts and figures
with numerical information and data. It allow investigator to generalize research findings in more
effective manner.
Research strategies
Research strategy is defined as step by step plan of action that provides significant direction to
investigator on the efforts and thoughts (Yoffie and Cusumano, 2021). It enables them to conduct
research in systematic manner through which qualitative researchers can be produced with the
help of detailed analysis. In order to conduct present research investigator with the help of
questionnaire method acquire appropriate information and data. Main reason behind this method
is to evaluate data from primary data collection method that helps investigator to take use of first
and data which is reliable.
Research Choice
This is defined as a form of data and information within which researcher can take advantage of
best research choice as to accomplish research goals. Investigator is required to take advantage
of effective researcher in associated to the topics (Raisch and Krakowski, 2021). Quantitative
and qualitative are two types of research choice out of which research with the help of
quantitative method will acquire effective and reliable data associated to topics in numerical and
statistical manner. Main behind selecting this method is that with the help of this, investigator
can take use of reliable information that helps in collecting facts in systematic manner with the
use of tables and charts.
Time horizon
It is mainly defined as a particular time within which researcher is required to acquire
data in effective manner. Longitudinal as well as cross sectional time horizon are mainly two
types of time horizon out of which researcher with the help of cross sectional time horizon will
conduct present research. Primary reason which is to select this method is that it allows
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investigator to fulfil objectives of research in appropriate time frame by analysing data in more
effective manner.
Data collection
There are mainly two form of data collection method primary and secondary both of these
facilitate investigator to acquire investigate and identify various sources through which data can
be collected (Urmston and Aujla, 2021). In order to conduct present research investigator with
the help of primary and secondary data collection method will acquire effective information. In
context with primary method investigating with the help of collecting 50 respondents
(employees) within organisation acquire researcher can acquire first-hand data. While with the
use of secondary data collection method investigator will acquire data from books, magazines
and journals. It has been identified that main reason to take advantage of both of this method is
to conduct research in more effective method with the help of index in analysis of information.
Sampling:
This is an effective process within which investigator with the advantage of small sample size
acquires information from whole population (Utami and Ekaputra, 2021). Probabilistic and non-
probabilistic are two types of sampling method out of which researcher with the help of
probabilistic method select sample size of 50 respondents (employees). Primary reason behind
selecting employees as respondent is that employees and having adequate information in context
with selected research topic.
Questionnaire
Q1) Do you have understanding about the concept of talent management?
a) Yes
b) No
10

c) Neutral
Q2) Does your organisation have any particular talent management practices?
a) Yes
b) No
Q3) As per your opinion does talent management plays essential role in organisational
success?
a) Yes
b) No
Q4) According to you, how talent management affects organisation?
a) Improves employee retention
b) Recognise most talented employees
c) Employee experience
d) All of the above
Q5) According to you, what are the benefits of talent management practices for
Sainsbury?
a) Improved on boarding experience
b) Increased employee and management engagement
c) Employee development
d) Increase organisational productivity
Q6) As per your opinion what are the challenges of talent management?
a) Unappealing company culture
b) Lack of leadership
c) Tightening talent market
d) Increased employee turnover
11

Q7) According to you, what are the strategies to overcome challenges of talent
management?
a) Develop clear job descriptions
b) Effective employee on boarding and ongoing training and development opportunities
c) Provide on-going coaching, mentoring, and feedback
d) Promotional and career development opportunities
Q8) Any further recommendation to Sainsbury to overcome the challenges of talent
management?
Data analysis and interpretations
Use of following frequency table is made for systematic and clear analysis of collected raw data:
Q1) Do you have understanding about the concept of talent
management?
Frequency
a) Yes 48
b) No 1
c) Neutral 1
Q2) Does your organisation have any particular talent management
practices?
Frequency
a) Yes 40
12

b) No 10
Q3) As per your opinion does talent management plays essential role in
organisational success?
Frequency
a) Yes 30
b) No 20
Q4) According to you, how talent management affects organisation? Frequency
a) Improves employee retention 13
b) Recognise most talented employees 15
c) Employee experience 12
d) All of the above 10
Q5) According to you, what are the benefits of talent management
practices for Sainsbury?
Frequency
a) Improved on boarding experience 12
b) Increased employee and management engagement 20
c) Employee development 10
d) Increase organisational productivity 8
Q6) As per your opinion what are the challenges of talent management? Frequency
a) Unappealing company culture 10
b) Lack of leadership 10
c) Tightening talent market 10
d) Increased employee turnover 20
Q7) According to you, what are the strategies to overcome challenges of
talent management?
Frequency
a) Develop clear job descriptions 15
13

b) Effective employee on boarding and ongoing training and development
opportunities
15
c) Provide on-going coaching, mentoring, and feedback 10
d) Promotional and career development opportunities 10
Interpretations
Theme 1: Concept of talent management
Q1) Do you have understanding about the concept of talent
management?
Frequency
a) Yes 48
b) No 1
c) Neutral 1
a) Yes b) No c) Neutral
0
10
20
30
40
50
60
48
1 1
Chart Title
Series1
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Interpretation
According to the above mentioned graph it has been identified that, 48 out of 50
respondents are aware with the understanding of talent management. According to their
viewpoint talent management is a continuous process that aims towards enhancing performance
and productivity of employees. While on the other hand remaining 1 respondents are not aware
with a similar concept. At last 1 respondent out of 50 were neutral.
Theme 2: Particular talent management practices
Q2) Does your organisation have any particular talent management
practices?
Frequency
a) Yes 40
b) No 10
40
10
Chart Title
a) Yes
b) No
Interpretation
As per the above mentioned graph analysis it has been identified that, 40 out of 50
respondents said that organisation have particular talent management practices. While on the
other hand remaining, 10 respondents said that there is no particular talent management practices
prevail with an organisation workplace structure.
15

Theme 3: Talent management plays essential role in organisational success
Q3) As per your opinion does talent management plays essential role
in organisational success?
Frequency
a) Yes 30
b) No 20
a) Yes b) No
0
5
10
15
20
25
30
35
30
20
Chart Title
Series1
Interpretation
According to the above mentioned graph it has been stated that 30 of 50 respondents said
that talent management plays essential role in success of organisation, as per their perception
talent management have direct impact upon performance of employees through which overall
productivity of organisation significantly enhanced. While on the other hand remaining 20
respondents did not agree with this fact that talent management is important for success of
company. As according to their view point there are other factors that are responsible for
organisational success.
Theme 4: Talent management impact on organisation
Q4) According to you, how talent management affects organisation? Frequency
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a) Improves employee retention 13
b) Recognise most talented employees 15
c) Employee experience 12
d) All of the above 10
a) Improves
employee
retention
b) Recognise
most talented
employees
c) Employee
experience d) All of the
above
0
2
4
6
8
10
12
14
16
13
15
12
10
Chart Title
Series1
Interpretation
As per the above mentioned it has been determined that 13 out of 50 respondents said that
talent management improve employee retention capability of organisation. According to their
viewpoint with the help of providing effective talent management practices like training and
development company can retain employees for longer period of time. While on the other hand
meaning 15 respondents said that talent management affects organisation in terms of recognising
most talented employees, as per their viewpoints with the help of talent management company
can recognise talented and skilled employees in effective manner. In addition to this 12
respondents out of 50 said that talent management affects organisation in terms of employee
experience. According to their perception organisation by implementing talent management
practices can enhance overall experience of employees in an effective manner. At last remaining
10 respondents said that all the above mentioned factors are the manner in which talent
management affects organisation.
17

Theme 5: Benefits of talent management practices for Sainsbury
Q5) According to you, what are the benefits of talent management
practices for Sainsbury?
Frequency
a) Improved on boarding experience 12
b) Increased employee and management engagement 20
c) Employee development 10
d) Increase organisational productivity 8
0
5
10
15
20
25
12
20
10 8
Chart Title
Series1
Interpretation
18

According to the above mentioned graph it has been identified that 12 out of 50
respondents said that the major benefit of talent management practices for Sainsbury is improved
on boarding experience. In addition to this 20 respondents out of 50 said that increased employee
and management engagement is the most important benefit of talent management. According to
their viewpoint with the help of talent management practices Sainsbury can enhance employee
and management engagement that facilitate growth and development. Furthermore, it has been
determined that 10 respondent out of 50 said that talent management benefits company in terms
of employee development. According to the perception talent management practices facilitate
Sainsbury to maximize employee development effectiveness. At last 8 respondents out of 50 said
that increase in organisational productivity is the major benefit of talent management. As per
their viewpoints company with the use of various talent management practices organisation can
maximize performance of employees through which overall productivity of organisation can be
increased in simultaneous manner.
Theme 6: Challenges of talent management
Q6) As per your opinion what are the challenges of talent
management?
Frequency
a) Unappealing company culture 10
b) Lack of leadership 10
c) Tightening talent market 10
d) Increased employee turnover 20
19

a) Unappealing
company culture b) Lack of
leadership c) Tightening
talent market d) Increased
employee
turnover
0
5
10
15
20
25
10 10 10
20
Chart Title
Series1
Interpretation
According to the above mentioned graph it has been stated that 10 respondents out of 50
said that unappealing company culture is the major challenge of talent management.
Furthermore, 10 respondents out of 50 said that the major challenge of talent management is lack
of leadership. According to their viewpoint of company have an effective leadership then it
affects motivation level of employees that simultaneously affects their performance and
productivity. In addition to these other 10 respondents said that tightening talent market is the
challenge of talent management that affects organisation talent management practices. at last
remaining 20 respondents out of 50 said that increase employee turnover act as the major
challenge of talent management.
Theme 7: Strategies to overcome challenges of talent management
Q7) According to you, what are the strategies to overcome challenges
of talent management?
Frequency
a) Develop clear job descriptions 15
b) Effective employee on boarding and ongoing training and development
opportunities
15
c) Provide on-going coaching, mentoring, and feedback 10
20

d) Promotional and career development opportunities 10
15
15
10
10
Chart Title a) Develop clear job
descriptions
b) Effective employee on
boarding and ongoing
training and development
opportunities
c) Provide on-going
coaching, mentoring, and
feedback
d) Promotional and career
development opportunities
Interpretation
According to the above mentioned graph it has been determined that 15 out of the
respondents said that the help of developing clear job description company can significantly
overcome the challenge of talent management. In addition to this other 15 employees said that
company with the help of effective employee on boarding and ongoing training and development
opportunity can overcome challenges of talent management. In addition to this remaining 10
respondents said that by providing ongoing coaching feedback and mentoring is most important
strategy that facilitate organisation to overcome challenges of talent management. At last
remaining 10 respondents said that promotional and career development opportunity is one of the
most effective strategies.
21

Conclusion and Recommendations
Conclusion
According to the above mentioned report it has been concluded that organisation with the
help of talent management practices can significantly enhance performance and productivity of
employees at great extent. There are different types of talent management strategies that facilitate
organisation to provide more growth and development opportunities to works. Talent
management practices not only enhance overall performance of employees but also facilitate
company to enhance productivity of organisation. It is essential for an organisation to determine
need and capabilities of employees and further provide them continuous training and
development sessions. With the help of this company cannot only in hand satisfaction level of
workers but can also retain them for longer period of time. There are number of challenges that
22

organisation can face in the process of implementing talent management. However these
challenges can be effectively overcome with the help of implementing various forms of
strategies of talent management. It not only helps company to enhance sense of belongingness
among organisation but also facilitate company to enhance engagement of employee’s
management. It will help company to assure more competitive advancements in respective
industrial sector and further allowed them to a short or long-term sustainability in market.
Recommendation
Talent management acts as crucial aspects for any organisation growth and development.
With the implementation of effective talent management practices organisation can not only
attract new talent and skill employees but can also retain experienced employees for long time
period. It has been identified that Sainsbury is performing its business operation in retail
industrial sector which is having aggressive competition. Thus, it is essential for company to
have talented workforce through which higher productivity and maximum level of consumer
satisfaction can be attained. In order to accomplish this it is recommended for Sainsbury
management to provide competitive performance appraisals and other benefits to employees it
will attract them to stay for longer period of time in organisation that automatically enhance
productivity effectiveness of company. in addition to this management of Sainsbury is also
recommended to provide competitive pay scale to their workers as comparatively to other
companies in retail industrial sector. With the help of this strategy organisation can enhance
effectiveness of the talent management practices. Furthermore, company is also recommended to
provide different type of training and development courses to workers in order to enhance their
skills and capabilities. It will help company to enhance motivation and sense of belongingness
towards company. Sainsbury is also recommended to take regular feedback from employees in
order to determine their issues. It will help in developing collaborative workplace environment
and enhance overall satisfaction of employees. With the help of implementing all the above
recommended measures Sainsbury can manage employees in effective manner.
23

Reflection & Recommendation of alternative research methodology
Reflection
During this research analysis I faced number of positive and negative experiences. These
experiences help me to evaluate my performance during this research evaluation. It has been
identified by me that in order to conduct research in effective manner I have to acquire data from
credible and authenticate sources. For this primary and secondary method of data collection has
been undertaken by me, from which I have acquired data from sources like questionnaire,
journal, magazine, articles and other sources. It helps me in conducting research ineffective
manner. However during this process I faced challenges in terms of understanding viewpoint of
respondents due to my week communication skills. Along with this I also faced many
unanswered question and aggressive behaviour of respondents. I have developed my
communication skill while conducting this research which is most effective advantage for me.
Along with this with the help of my effective critical thinking skill accomplish data analysis in
appropriate manner. However due to my week time management I faced challenges to conduct
activities in proper framework of time. With the help of proper time management I accomplished
each and every activity in adequate time. It has been identified by me that this research allowed
me to enhance my personal and professional skills that enhance my future growth opportunity.
With the help of this research analysis I have enhanced my number of skills that further allowed
me to conduct future research in more effective manner.
Furthermore it has been identified by me that I have faced some challenges in data collection
and analysis in order to effectively meet research project objectives. In order to collect data I
have to determine the information from different type of sources in order to select most
appropriate source to collect data and information, in order to accomplish research objectives in
more effective manner. However with the help of my critical thinking I acquired data in time
effective manner through which successful outcome of research is assured.
Recommendation of alternative research methodology
Present research analysis has been conducted with the help of primary data analysis
method in which questionnaire has been developed. However this research can be conducted
with the help of alternate research methodology which is interview. The outcome of research
24

from both of the method will be same. However it has been identified that interview is more time
taken and costly is comparatively to questionnaire. Thus, in order to conduct present research
analysis questionnaire is being undertaken by me.
Furthermore in order to conduct this research inductive approach can be undertaken through
which research can be conducted in effective manner. While in terms with alternative data
collection method with the help of only secondary research investigator can acquire data from
different size of sources. However in order to conduct present research primary and secondary
data has been undertaken by investigator, as it effectively allow researchers to acquire data from
wide range of services that help investigator to conduct in depth evaluation of objectives with the
help of road data and information from wide range of sources.
25

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Appendix
Questionnaire
Q1) Do you have understanding about the concept of talent management?
a) Yes
b) No
c) Neutral
Q2) Does your organisation have any particular talent management practices?
a) Yes
b) No
Q3) As per your opinion does talent management plays essential role in organisational
success?
a) Yes
b) No
Q4) According to you, how talent management affects organisation?
a) Improves employee retention
b) Recognise most talented employees
c) Employee experience
d) All of the above
Q5) According to you, what are the benefits of talent management practices for
28

Sainsbury?
a) Improved on boarding experience
b) Increased employee and management engagement
c) Employee development
d) Increase organisational productivity
Q6) As per your opinion what are the challenges of talent management?
a) Unappealing company culture
b) Lack of leadership
c) Tightening talent market
d) Increased employee turnover
Q7) According to you, what are the strategies to overcome challenges of talent
management?
a) Develop clear job descriptions
b) Effective employee on boarding and ongoing training and development opportunities
c) Provide on-going coaching, mentoring, and feedback
d) Promotional and career development opportunities
Q8) Any further recommendation to Sainsbury to overcome the challenges of talent
management?
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