Impact of Talent Management on HR: Sheraton Hotel Research Report

This research report investigates the impact of talent management on the role of HR within the hospitality sector, using the Sheraton Hotel as a case study. The study explores the importance of talent management, identifies challenges faced by HR, and recommends strategies for employee retention. The research employs a qualitative methodology, including primary and secondary data collection through interviews and thematic analysis. Key findings reveal that training is a major strategy for retaining employees. The report concludes that managing talent is crucial for the hotel's competitive advantage and recommends clear work responsibilities and non-financial motivators like promotions and recognition to improve employee retention. The report also includes references to relevant academic literature.

RESEARCH
PROJECT

TABLE OF CONTENT
 INTORDUCTION
 AIMS AND OBJECTIVES
 RESEARCH METHODOLOGY
 DATA INTERPRETATION
 CONCLUSION
 RECOMMENDATION
 REFERENCES

INTRODUCTION
Talent management is the process through which the
employees are retained within the company.
This process starts with recruitment of employees in the
company till the time the employee leaves the organization. For
the present research Sheraton hotel has been selected.
For the research the impact of talent management on the
role of HR of the hotel will be discussed.

AIMS AND OBJECTIVES
Aim
“To investigate the impact of talent management over the role of HR within hospitality sector. A
study on Sheraton hotel.”
Objectives
 To understand the concept of talent management in hospitality sector.
 To identify the importance of talent management with respect to role of HR in it.
 To examine the challenges faced by HR in managing talent within Sheraton.
 To recommend some measures for retaining talent within hospitality sector.

RESEARCH METHODOLOGY
Type of methodology Methodology used
Research type Qualitative research type
Research approach Inductive approach
Research philosophy Interpretivism philosophy
Data collection Primary and secondary methods
Sampling 20 employees of Sheraton hotel
Data analysis Thematic data analysis

Data Analysis
Theme 2: Yes, HR of Sheraton is taking
help measures in retaining talent.
Theme 1: Strongly agree that company is aware of
the concept of talent management.

Continued….
Theme 3: Yes, for the retention of good talent,
HR interacts with the employees.
Theme 4: Rewarding employees is the strategy
through which talent can be retained within the
company.

Continued….
Theme 5: All of the above are the importance of talent
management.
Theme 6: Positive impact is there of the talent
management over the productivity of employees.

Continued….
Theme 8: Increase in productivity is the
impact of promoting of talent management.
Theme 7: All of the above are the strategies of retaining
employees within company.

Continued….
 Theme 10: Some recommended strategy of
retaining talent within Sheraton hotel.
 Interpretation: as agreed by majority of
participants the major strategy for retaining
employees within Sheraton hotel is providing
training to the employees.
Theme 9: High competition is the major challenge
which is being faced by the HR of Sheraton hotel.

CONCLUSION
 In the end it can be concluded that managing talent is the
major issue for Sheraton for being in the competition.
 This is majorly pertaining to the fact that if talented
employees will not be there then how performance of hotel
will be managed.

RECOMMENDATION
Major recommendation to Sheraton hotel is to provide
the employees with a clear work responsibility that is
delegation so that every employee clearly knows that what
work they have to do.
Another recommendation is to provide the employees
with non- financial motivators like promotion, recognition
and other incentives in order to motivate the employees to
retain in the company.

REFERENCES
 Glaister, A.J., and et.al., 2018. HRM and performance—The role of talent
management as a transmission mechanism in an emerging market
context. Human Resource Management Journal. 28(1). pp.148-166.
 Jennings, H., and et.al., 2018. Best practice framework for Patient and Public
Involvement (PPI) in collaborative data analysis of qualitative mental health
research: methodology development and refinement. BMC psychiatry. 18(1).
p.213.