Challenges in Talent Management: A Sheraton Hotel Productivity Study

This research report examines the challenges of talent management and its influence on organizational productivity, specifically focusing on the Sheraton Hotel. The study begins with a research proposal outlining the research questions, objectives, and literature review, emphasizing the importance of talent management in enhancing organizational success and competitive advantage. The report then details the research methodology, including the evaluation of primary and secondary research methods, sampling techniques, and the use of questionnaires to gather data from 30 respondents. Data analysis involves content analysis to examine the findings. The research explores the impact of talent management on productivity, the challenges faced during implementation (such as unappealing firm culture and employee turnover), and potential solutions. The report concludes with a reflection on alternative research methodologies and lessons learned, providing a comprehensive analysis of talent management practices within the context of the hospitality industry and offering valuable insights for improving organizational performance and employee retention.

Research Project

Table of Contents
P1: Prepare research proposal which defines research questions sup[ported by literature
review.....................................................................................................................................1
Overview of the research........................................................................................................1
P2: Evaluate appropriate research methods approaches to primary and secondary research.3
P3: Conduct primary and secondary research by using suitable methods for hospitality
research project ......................................................................................................................4
P4: Use suitable tools to examine research findings and data ...............................................6
P5: Explain Research outcomes in suitable manner.............................................................16
P6: Reflection ......................................................................................................................17
P7: Illustrate alternative research methodologies and lessons learnt in view of the outcomes17
CONCLUSION .............................................................................................................................17
REFERENCES..............................................................................................................................19

TITLE:
“To identify the major challenges in application of Talent management and its influence
on organisational productivity. A study on Sheraton Hotel”
INTRODUCTION, 150
Talent management refers to as, commitment to hire, develop, recruit and retain the most
talented staff members present in the market of job (Brannen and Tietze, 2017). This plays a
vital role in making the business successful in the global market. Proper talent management helps
the organization to gain competitive advantages against rivalry which is a positive mark for the
business. It directly or indirectly assist in getting suitable results as compare to competitors
prevailing in the open market place. On the other hand it is very essential to maintain talent in
the working premises in order to accomplish their set goals and objectives in the set deadline.
Sheraton Hotel is selected for the completion of the research project. This leading business is a
international hotel chain owned by Marriott International. It was founded in the year 1937 by
Ernest Henderson, Robert Lowell Moore and Robert Moore. It is located in White Plains, United
States. Talent management will be more beneficial because it aid in holding back potential
workers and enhances their skills which are needed to perform their job role effectively.
P1: Prepare research proposal which defines research questions sup[ported by literature review
Overview of the research
Talent management is a unified tactic used by business associates in order to make
optimum use of human assets in proper manner so as to meet the desire outcome in the set time
span. In the competitive era there are distinguish approaches which can be executed by business
administration for the application of talent management at the work place (Bunce and Jones,
2017). Along with this staff members are prepared to deal with upcoming challenges. However,
continuous monitoring is done of employees performance, training sessions are conducted timely
and many more in order to make necessary improvements in the loop holes. Sheraton Hotel is
undertaken fore the research report. There are 441 hotels worldwide and staff members are
working day and night to meet the expectation level of the customers on priority level. Talented
workers are retained in the working premises in order to service high quality goods and services
to their targeted customers. By this goodwill can be raised in the eyes of the customer which is a
positive mark for the business.
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Aim
“To identify the major challenges in application of Talent management and its influence on
organisational productivity. A study on Sheraton Hotel”
Research Objectives
 To investigate the importance of Talent management on productivity of organisation
 To ascertain the major challenges faced during implementation of Talent Management
practices and their probable solutions.
 To identify the relation between application of talent management and organisational
productivity.
Research questions
 What are the importance of Talent management on productivity of organisation?
 What are the major challenges faced during implementation of Talent Management
practices and their probable solutions.
 Describe the relation between application of talent management and organisational
productivity?
Rational of the study
This study is studied in order to better understand how talent management helps in raising
organization productivity as a whole (Chung and D’Annunzio-Green, 2018). Proper management
of the talent helps the firm to gain competitive advantages in the open market place. By
providing them proper training and development and growth opportunities talented candidate can
be retained easily in the working premises.
Literature Review
Importance of Talent management on productivity of organisation
According to Ashley Brooks, 2019, talent management plays a vital role in making the
business successful in the open market place. Through this organization is able to accomplish the
set goals and objectives in the specified time duration. Proper management of talent can be done
in the working premises by providing them huge growth opportunity in their carrier graph as
well as providing them positive working atmosphere.
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Challenges faced during implementation of Talent Management practices and their
probable solutions.
From the view point of Andre, 2015 managing talent in the working premises is not a
easy task. Various challenges are faced by the HR of the firm in order to hold back talented
employees for longer time duration (Collings and Cascio, 2019). The HR policies need to be
modified according to dynamic environment as well as proper appreciation policies need to be
drawn so that they can be forced to stay back and the issues which emerged because of talent
management can be resolved easily.
Relation between application of talent management and organisational productivity.
As per Cora Llamas, 2018 the application of talent management at workplace is directly
related to productivity of firm because productive outcomes can be gained when skilled and
potential employees will be working for it. In effective workers come up with unproductive
outcomes which directly affect their overall workforce efficiency and productivity.
P2: Evaluate appropriate research methods approaches to primary and secondary research
Investigation is one of the most important aspects for management, personnel and
organisation to develop right set of techniques and methods. So research methodology perform a
crucial role in organisation that investigates and involve an effective set of techniques and
methods that direct company to perform their work by gathering, interpreting and evaluating all
information within effective manner. Types of research tools used for investigation is mention as
follow:
Investigation and its types- An investigation perform an essential role in two manner
that are qualitative and quantitative. With quantitative investigation method there are various
methods are utilised by investigator to gather information. It is also important for organisation to
use this method that gather information to present facts for providing right and efficient
information to customers (El-Kassar and Singh, 2019). Moreover, by using facts and figures
task and objectives which are presented by company leads a firm to achieve top position in
market.
Research approach- With the help of investigation, information and data that is
evaluated with help of deductive and inductive approach. But to perform all work deductive
approach is used by management that analysis quantitative data to perform all work in effective
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manner. Along with this deductive approach is also beneficial for analysing information and
select of right areas to complete all task appropriately. On the other side, inductive approach
focus to perform work with whole details that leads company to perform work in depth by
utilising those techniques that consume time for performing company operations effectively
(Ganesh, 2018).
Research philosophy- It provides certain assumption that are related with development
of knowledge. The main concern for organisation is to investigate right techniques to complete
research with appropriate manner. Research philosophy consider two main points that is
positivism and interpretivism. Along with this positivism philosophy used by investigator to
present quantitative data in effective manner. Among with this by focus on both philosophy
research is effectively conducted by investigator to complete all task properly. It result this is
easy for organisation to complete all task in proper manner (Guest, 2017).
Research strategy- To perform investigation within effective manner it is essential for
company to complete research with effective strategy. This help company to perform work
efficiently by performing investigation and observation to complete task as per observation that
focuses to complete task and investigate work as per case study, survey and interview to
complete work as per strategies that helps to gather data with more individuals that save time,
cost and number of persons. This also results company is able to manage all task that complete
research in proper manner by completing task in effective manner.
Collection of data- This refers to various resources which is used by company to gather
information relates with particular area of study. Two major area are considered by company for
performing their work by primary and secondary research (Henao and Gómez, 2019). Further,
for this task secondary information lead company to generate an effective base which is used by
company for collection of data through fresh data in order to complete work within minimum
time period.
P3: Conduct primary and secondary research by using suitable methods for hospitality research
project
Sampling: Through this group of people are selected in order to accumulate primary and
secondary data. Probability and non-probability are two types of sampling (Yawar and Seuring,
2017). Investigator uses probability sampling because it reduces bias behaviour while choosing
communicator and provide them fair chance for being selected by opting sample on random basis
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. On random basis communicator are selected in order to gain data for the findings. Sample size
of 30 respondents are hotel Sheraton.
Relatability and validity of study: References are the main aspect through that
reliability and validity of research is assured. Information is assembled from those resources
from where current data is acquired. By doing so researcher is confident that in coming years
when it again get researched that result would continue same for this report.
Cost and ethical issue- The ethical part of investigation relates with financial and ethical
aspects of the research. According to performing study investigator must put some amount that
develops organised set of actions to execute research for gathering right information and access
of data (Yunis and Kassar, 2018). It results data which is used by investigator help to formulate
meaningful conclusion from research.
Questionnaires
Q1) Do you have basic knowledge regarding talent management?
a) I have basic understanding
b) I don't have understanding
Q2) How Sheraton Hotel overall productivity is impacted by managing talent at the work
place?
a) Positively
b) Negatively
Q3) What are the major challenges in application of Talent management are faced by HR
of Sheraton Hotel?
a) Unappealing firm's culture
b) Increased employees turnover
Q4) How hotel Sheraton can overcome challenges which occurred because of talent
management at the work place?
a) Modify HR policies
b) By effective communication channels
Q5) Is it mandatory for Sheraton Hotel to focus on talent management in order to attain
set standards on time?
a) It is compulsory
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b) Depends on firm
c) Not important
Q6) Which type of strategies can be adopted by hotel Sheraton for the application of
talent management in the working premises?
a) Provide growth opportunities
b) Offer benefits and compensation
c) Understand the power of job description
Q7) According to you which type of components should be introduced by Sheraton hotel
HR?
a) Strategic employee planning
b) talent acquisition and retention
c) Succession planning
Q8) In managing talent in the working premises which type of role is played by manger of
Sheraton Hotel ?
a) Work on review
b) Provide more development opportunity
c) Support workers
Q9) Describe the relation between application of talent management and organisational
productivity?
a) Positive
b) Negative
P4: Use suitable tools to examine research findings and data
Researcher adopts numerous tools and techniques like, coding, content analysis,
typologies, trend analysis and many more so as to examine the assembled information
effectively. This directly aid investigator in measuring qualitative or quantitative. However,
content analysis is used for quantitative information as it aid in framing themes for each and
every questions.
Q1) Do you have basic knowledge regarding talent management? FREQUENCY
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a) I have basic understanding 17
b) I don't have understanding 13
Q2) How Sheraton Hotel overall productivity is impacted by managing
talent at the work place?
FREQUENCY
a) Positively 22
b) Negatively 8
Q3) What are the major challenges in application of Talent
management are faced by HR of Sheraton Hotel?
FREQUENCY
a) Unappealing firm's culture 15
b) Increased employees turnover 15
Q4) How hotel Sheraton can overcome challenges which occurred
because of talent management at the work place?
FREQUENCY
a) Modify HR policies 12
b) By effective communication channels 18
Q5) Is it mandatory for Sheraton Hotel to focus on talent management
in order to attain set standards on time?
FREQUENCY
a) It is compulsory 10
b) Depends on firm 8
c) Not important 12
Q6) Which type of strategies can be adopted by hotel Sheraton for the
application of talent management in the working premises?
FREQUENCY
a) Provide growth opportunities 15
b) Offer benefits and compensation 10
c) Understand the power of job description 5
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Q7) According to you which type of components should be introduced
by Sheraton hotel HR?
FREQUENCY
a) Strategic employee planning 16
b) talent acquisition and retention 1
c) Succession planning 13
Q8) In managing talent in the working premises which type of role is
played by manger of Sheraton Hotel ?
FREQUENCY
a) Work on review 10
b) Provide more development opportunity 10
c) Support workers 10
Q9) Describe the relation between application of talent management
and organisational productivity?
FREQUENCY
a) Positive 14
b) Negative 16
Theme 1: Basic knowledge regarding talent management.
Q1) Do you have basic knowledge regarding talent management? FREQUENCY
a) I have basic understanding 17
b) I don't have understanding 13
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17
13
a) I have basic understanding
b) I don't have understanding
Interpretation: The data presented above display the information that out of 30
respondents who are selected for gathering information from them 17 people are holding basic
understanding regarding talent management in an organization. Whereas, 13 communicator are
sharing their view that they are unaware about the concept of managing talent at the work place.
Theme 2: Overall productivity is impacted by managing talent at the work place
Q2) How Sheraton Hotel overall productivity is impacted by managing
talent at the work place?
FREQUENCY
a) Positively 22
b) Negatively 8
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