Significance of Talent Management at Sheraton Hotel: Research

This report presents a comprehensive analysis of talent management practices within the Sheraton Hotel. The research investigates the significance and benefits of effective talent management, focusing on the hospitality sector. The study explores key concepts, roles, and the impact of talent management on overall business performance, using a case study approach. The methodology includes a literature review, data collection, analysis, and findings, providing insights into the benefits of talent management, such as improved hiring processes, employee development, and retention. The report also includes a Gantt chart, WBS, research methodology and a reflection on the limitations of the research, concluding with recommendations for enhancing talent management strategies within the hotel. The report is a valuable resource for students and professionals interested in understanding the practical application of talent management principles within the hospitality industry.

Research

Table of Contents
Table of Contents
Topic of the research is “To ascertain the significance and benefits gain by organisation by
effectively managing talent at workplace”. A case study of Sheraton Hotel..................................3
Introduction .................................................................................................................................4
Background of the research ........................................................................................................4
Research Aim:..............................................................................................................................4
Gantt chart and WBS ......................................................................................................................5
Literature review .............................................................................................................................7
Benefits gain by hospitality sector by managing talent in an effective manner at workplace ....8
Data collection, analysis and findings ............................................................................................8
Data collection and analysis – ...................................................................................................10
Data analysis and interpretation approach – .............................................................................11
Data analysis .................................................................................................................................14
Research findings ..........................................................................................................................15
Reflection ......................................................................................................................................25
Limitation of the research .........................................................................................................25
Conclusion ....................................................................................................................................26
Recommendation ..........................................................................................................................26
REFERENCES .............................................................................................................................29
APPENDIX....................................................................................................................................30
Section Two: Project summary .......................................................................................31
Section Three: Participants .............................................................................................32
Section Four: Data storage and security .........................................................................33
Section Five: Ethical issues ............................................................................................35
Section Six: Declaration .................................................................................................35

Topic of the research is “To ascertain the significance and benefits gain by
organisation by effectively managing talent at workplace”. A case study of
Sheraton Hotel.

Introduction
Talent management is a concept which is associated with identification of different skilled and
talented people which are required within organisation for managing the work in proper manner.
It is concluded that de identification as well as selection of right type of employees is necessary
within the company in order to manage the various activities related to staff. The talent
management helps in making the employees as well as company competitive within market. It is
helpful for managing attractive pay package, paid leaves, health insurance, periodical increment
for the staff and employees
Background of the research
This research is conducted for knowing about talent management and retaining of it within
organisation. This is very essential or the company to retain talented employees for profit of
company.
Research Aim:
To ascertain the significance and benefits gain by organisation by effectively managing
talent at workplace. A case study of Sheraton Hotel.
Research objectives
 To understand the concept and role of talent management in a hospitality sector.
 To determine the significance of talent management in the overall performance of the
business entity.
 To identity the benefits gain by hospitality sector by managing talent in an effective
manner at workplace.
Research questions
 What is the concept and role of talent management in a hospitality sector?
 What are the significance of talent management in the overall performance of the
business entity?
 What are the benefits gain by hospitality sector by managing talent in an effective manner
at workplace?
Rationale of the research
It is said that the primary reason behind selecting the topic is researchers self interest
towards the talent management as this is one of the most emerging topic at present across the

whole worldwide. Whereas another purpose for finalising this project is to improve self
knowledge, skills and understanding so that the whole research can be concluded in an effective
manner and assist in attaining opportunities in near future related to the same.
Gantt chart and WBS
Work breakdown structure
WBS is used for managing the research activities effectively (Shah, Kumar, and Kim,
2014). The whole project work is divided into chunks of smaller activities. This is defined as the
way for managing the functions in proper manner.
Gantt Chart
This tool of research is given by Henry Gantt for achieving the goals of research properly
(Spiess, and et. al., 2014). This is a schedule for managing the work of project.

Literature review
Concept and role of talent management
As per the views of Torres, Fu, and Lehto, (2014), Talent management is essential for the
selected employees that they are provided effective training and development sessions and
programs for managing the emerging requirements of the company. Talent management consists
of recruiting, developing as well as retaining the best employees of the company. As per the
views of Yang, Liu, and Li, (2015), The human resource department of company manages the
working of the organisation properly as well as maintaining competitiveness among the
employees. There are various important functions of talent management. This help in
establishing a high-performance work force which is able to achieve organisation goals in a
specified time frame. It also helps in attracting various individuals who are having high potential
and these are required for managing the effectiveness of business operations.
Significance of talent management in the overall performance
As per the Dioko, (2016), Companies are benefited by having proper talent management
strategies. It is important for the companies to manage the functioning of business operations
properly. This is possible by having skilled and talented employees who will help in managing
the achievement of organisational goals and activities there are different pool of qualified as well
as talented employees who are required for managing the organisational goals properly. It is very
essential for the companies to manage the activities properly so that different issues and factors
related to efficient and skilled workforce will be enhanced. There is need of having good talent
management within organisation for managing the goals and objectives properly. There are
different factors like infrastructure, natural resources as well as technology e which are used for
managing organisational success. As per the views of Duffett, 2017), It is easy for the
companies to enhance growth and innovation in organisation by having talent management. In
context of Sheraton hotel, there are opportunities with this organisation to manage the talent
management for increasing overall performance of the company.

Benefits gain by hospitality sector by managing talent in an effective manner at workplace
As per the views of Gillespie, and Riddle, (2015), There are various benefits that a hospitality
company is having because of the proper talent management. There are various benefits that a
hospitality company is having because of the proper talent management. These include
connecting and sharing data, strategic hiring process, improve on boarding experience and
retaining top talent. When are companies having good talent management strategies then it is
able to connect and share data effectively. There is need of having good talent management
strategies for integrating and aligning the core HR processes. There is also profit to the company
if there is management of employees within the company who are skilled and talented. if there is
efficient and organised approach for on boarding then it is easy to manage the talent system.
Also it is helpful for employee development and learning. According to the views of (Griffitts,
2016), it enables employees for taking courses and developing skills in order to have good
professional development.
Data collection, analysis and findings
Research methodology is defined as different processes and activities within the research that are
used by the investigator in order to complete the aims and objectives of the research. it is very
essential for the investigator to manage the activities of research properly in order to manage
different areas of conducting the research in effective manner (Groucutt, and Hopkins, 2015).
Development of research methodology is used by research onion. This is a process which
includes various stages that helps in in conducting the research by following different steps. The
research onion was given by Saunders. This methodology was given because it was very difficult
for the researcher to manage the different activities of research. There are different layers within
research methodology which includes research philosophy, research approach, strategy, choice
of methods, time horizon and data collection as well as analysis. the different stage of research
onion in context with the present study as listed below
Research philosophy - this is concerned with managing of various values and beliefs which
surveyor is having while conducting the investigation. There are two different ways of research
philosophy involved in managing the research work. These include ontology and epistemology
(Hair and et. al., 2015). Concept of epistemology means that it different ways of salad

knowledge and how it can be obtained. On the other hand, ontology means various ways which
constitutes reality and what is understood for existence. There are different positions which are
considered while managing research philosophy within research. This includes interpretivism
and positivism. It is explained that qualitative as well as quantitative debate is performed for
completing the aims and objective of research.
Research approach - it is defined as the approach used by the researcher which is deductive or
inductive in nature. The inductive approach means that there is a proper theory on which work is
done for the research topic. On the other hand, the deductive approach consists of collecting the
information on the basis of hypothesis and different patterns and statistics are developed by the
researcher. An on analysis is conducted in the deductive approach.
Qualitative approach - this is defined as a multi method which is useful for collecting research
data. There are different ways that are known as interpretative approach used for collecting the
data in order to complete research. Qualitative research consist of managing effective work ok by
collecting the data related to reality of individual within the social life. The different ways for
collecting the data by using qualitative research includes open ended questions, observation,
ethnography, etc.
Quantitative approach - it is the way of managing research activities for collecting numeric data.
There are various ways of managing the research work on the basis of managing different units
of data (Hugos, 2018). There is need of having proper ranking order in order to manage the
research work. There are different type of data and information used for managing graphs and
tables collected from raw data. Qualitative research is conducted for managing behaviour and
cinnamon II in order to analyse various context and setting of research work. It is seen that
quantitative approach of research consists of having a a testing of theory and obtaining results
from it. There are various ways for collecting quantitative data by using experiments,
questionnaire, etc. Various graphs and statistics are obtained by using the quantitative data and
making results from that. Proper decision making is done in order to complete the project and
research work in proper manner. Various kind of statistics that are obtained from the research
transition consists of making patterns, developing data and analysing the relationship between
various elements. As per their descriptive statistics this is concluded that summarisation of data
is important for managing the inferential statistics.

Research strategy - this consists of dealer of research onion in which investigators is carrying
out the research work. This consists of managing the data collection process and maintaining the
research method strategies.
Choices - this is known as the choice or way which the research onion structure is having. This
consists of having a mono method, multi method and mixed method. The mono method consists
of using a research approach for managing the study. The mixed method consists of having two
or more methods for managing the research. it includes having both qualitative as well as
quantitative methodology for conducting the research. In context of multi method, there is
requirement of wider selection of research methodology.
Time horizon - the time horizon consists of time frame within the project which is used for
completion of research work. As per the research onion, there are basically two types of time
horizon (Kladou, and et. al., 2016). These are longitudinal and cross sectional. The longitudinal
time horizon is defined as collection of data that is done over an extended period. This can be
explained with an example that when a person reaches a particular age and different season
throughout the year.
Data collection and analysis –
this is defined as the final layer of research onion. It is the implementation part of all the data
collected for conducting a primary research. There are both primary research data and secondary
research data used for completing this project. Primary data is taken from respondents of the
research. Secondary data is collected through articles and research papers already existing in
market. This is the area or section in which there is presence of managing the research work.
There are different type of primary data as well as secondary data used for completing the
research. As a researcher, in context of present study, the research design is made clear which is
having valid justifications for every stage. It consists of having a framework that consists of
managing the research methodology properly. This includes the way in which research data is
analysed for getting proper results for the research.
The investigator has collected various research samples which are part of inner layer of research
onion. Basically, a sample is defined as representatives segment of whole population. In context
of the following sample, this is defined as people who will be the part of the study. In present

context, the respondents taken for completing this study are 50. They are selected on the basis of
random sampling method.
Ethical consideration of completing the research is kept in mind while conducting different
research activities. It is concluded that research must be having proper consent of the respondent
before using the data in the research. Research ethics states that there is use of data driven by
respondent and it is not misused by the investigator or manipulated for completing the study.
There are various regulations and rules completed by the researcher for completing this study
properly.
Data analysis and interpretation approach –
in case of inductive approach, investigator is collecting data and information about the research
topic which is importance of talent management within a business. In this study, the researcher
has collected information about value of talent management within the hospitality organisation
that is Sheraton hotel. It is analysed by the investigator that having proper talent management
within the company is very helpful for managing the business sales and profits. In the present
study, there are various statistics and graphs developed by collecting the primary data taken from
respondents. On the other hand, deductive approach is defined as managing a proper hypothesis
which is proven by selecting the same topic against the reality. hypothesis in present study can
be there is no effect of talent management on business operations. There are different theories
and strategies used within the research work for conducting the research in proper manner. There
is development of productive design which is associated with managing the relationship between
different variable and concept (Lane, 2015). There is management of having a casual
relationship in order to analyse qualitative as well as quantitative data for finding the research
result. Data analysis is consisting of various stages including collection, transformation and
cleaning of data. This is used for managing the research work properly and obtaining desired
results from the collected data.
Approach of data collection -
Tend to or
Typically
Qualitative
Approaches
Quantitative
Approaches
Mixed Methods
Approaches

Use these
philosophical
assumptions
Employ these
strategies of
inquiry
Constructivist/
transformative
knowledge
claims
Phenomenology,
grounded theory,
ethnography, case
study, and
narrative
Post-positivist
knowledge claims
Surveys and
experiments
Pragmatic
knowledge claims
Sequential,
concurrent, and
transformative
Employ these
methods
Open-ended
questions,
emerging
approaches, text
or image data
Closed-ended
questions,
predetermined
approaches, numeric
data
Both open- and
closed-ended
questions, both
emerging and
predetermined
approaches, and
both quantitative
and qualitative
data and analysis
Use these
practices of
research as the
researcher
Questionnaire - this consists of having a printed paper that consists of different questions. It is
developed for managing the data that is obtained from the respondent. It is known as the medium
which is provided to respondents in order to get information about the research. There are
different ways of collecting data through questionnaire from the respondent. This includes
telephone service, in-house surveys, online survey, etc (Larson, and Draper, 2015). In the
present study, there are 50 respondents and data is collected from them by sending the
questionnaire through email. The questionnaire used in this project is mentioned below –
Questionnaire Frequency