Managing a Successful Business Project: Marks and Spencer Talent

This report examines talent management strategies employed by Marks and Spencer within the UK retail industry. The study aims to identify strategies for attracting and retaining employees, analyzing both primary and secondary data collected through qualitative research, including interviews with employees from Marks and Spencer and Sainsbury. The report investigates employee awareness of talent management concepts, the presence of specific talent management initiatives, and the role of HR in talent management. It explores employee satisfaction with retention strategies, identifies benefits gained by the company, and highlights challenges faced during implementation. The report concludes with recommendations for improving talent management practices, such as adapting recruitment strategies and implementing job rotation to enhance employee engagement and productivity, and includes a comprehensive list of references.

Managing a Successful
business project
Company:
Marks and
Spencer

 Aim and objectives
 Project management plan
 Research methodology
 Data analysis
 Recommendations
 References
Table of content

Aim: To identify different talent management strategies used by the organization to
attract and retain employees within UK retail industry: A study on Marks and Spencer
Objectives:
 To understand the concept of talent management strategies
 To examine different strategies used by Marks and Spencer to retain and attract
people
 To identify the challenges faced by company while retaining employees
 To recommend the effectual strategies employed by the company in order to
develop long term relationship with employees.
Aim and objectives

 Cost: As per the defined aim, project manager requires £400 in order to controlling
cost so the project can be completed within an approved budget.
 Scope: The scope of the present study is such that it helps Marks and Spencer to
determine the satisfaction level of employees pertaining to talent management
strategies
 Time: In order to derive best result, scholar require 69 days in which all the
primary and secondary data involved pertaining to talent management strategies.
 Quality: Project manager must ensured that by establishing the quality policy for
the project’s deliverable and implementing quality assurance procedure assist them
to meet the defined aim
Project management Plan

Research
methodologies
Description
Research type Qualitative research type has been used by the scholar
because the facts related to talent management strategies
deal with theories and models only
Research Approach Researcher used inductive research approach because it is
deal with qualitative study
Research Philosophy Scholar adopted interpretivism research philosophy because
it helps the researcher to interpret the views of selected
respondents into qualitative manner
Data collection Both primary and secondary data collection methods has
been used
Sampling Purposive sampling is used in which 15 employees of M&S
and 15 Employees of Sainsbury has been used
Data analysis Thematic data analysis has been used
Ethical consideration Reference list has been added at the end of study
Research methodology

Data analysis
Theme 1: Most of the employees are
working so long within companies
Theme 2: respondents from both
companies are aware with the
concepts of talent management
From last 1 year
From last 2 to 3 years
From last 3 to 5 years
More than 5 years
0 1 2 3 4 5 6 7
1
3
6
5
2
4
6
3
How long you are working with the
organization?
Respondents of
Sainsbury
Respondents of M&S
Yes No Don’t know
0
1
2
3
4
5
6
7
8
9
10
8
4
3
9
5
1
Are you aware with the concept of talent management?
Respondents of M&S
Respondents of
Sainsbury

Continued….
Theme 3: yes, organizations have
specific talent management initiatives
in place
Theme 4: Within Sainsbury and M&S
HR work directly with employees in
talent management strategies
Yes No Don’t know
0
2
4
6
8
10
12
14
16
7
4 4
9
4
2
Does your organization have any specific talent
management initiatives in place?
Respondents of
Sainsbury
Respondents of M&S
Yes
No
Don’t know
0 5 10 15 20 25
10
4
1
11
2
2
In your organization, does HR work directly with
employees in talent management strategies?
Respondents of M&S
Respondents of
Sainsbury

Continued….
Theme 5: Yes, talent management
initiatives a top priority in both
organizations
Theme 6: there are different talent
management strategies implemented
by the organizations
Yes
No
Don’t know
0 2 4 6 8 10 12
12
3
0
12
2
1
Are talent management initiatives a top priority in your
organization?
Respondents of
Sainsbury
Respondents of M&S
0
2
4
6
2
6 5
22
5 5
3
Which of the following talent management is highly used
by your firm?
Respondents of M&S
Respondents of
Sainsbury

Continued….
Theme 7: Different retention
strategies used by the companies
Theme 8: yes, employees are satisfied
with the retention strategies
implemented by companies
Respondents of
M&S
Respondents of
Sainsbury
Rewards and
recognition 3 2
Training and
development 4 3
Career
advancement
opportunities 3 4
All of these 5 6
Total 15 15
Highly satisfied
Satisfied
Neutral
Dissatisfied
Highly
dissatisfied
0 2 4 6 8 10 12 14
1
7
2
3
2
2
6
2
2
3
Are you satisfied with the retention strategies implemented
by your companies?
Respondents of M&S
Respondents of
Sainsbury

Continued….
Theme 9: There are many benefits
gain by the company while
implementing retention strategy
Theme 10: There are different
challenges faced by the company
while implementing any talent
management strategies
0
2
4
6
8
2 3 4
6
3 2 3
7
Which of the following is the benefits gain by the company
while implementing retention strategy?
Respondents of M&S
Respondents of
Sainsbury
salary dissatisfaction
Job opportunities are high
Lack of leadership
Lack of recognition in
company
0 1 2 3 4 5 6
2
3
5
5
3
2
4
6
What are the challenges faced by the company while
implementing any talent management strategies?
Respondents of
Sainsbury
Respondents of M&S

 In order to retain the employees, company must understand the changing nature of
market and hire the employees accordingly. For that company make the changes in
their recruitment strategies that helps to select the best talent pool in order to meet
the defined aim of the company.
 Most of the time, employees become bored with their regular and monotonous life.
Thus, for a change, it is suggested to the company to perform job rotation. In this,
employers must develop activities and throw a party in order to make their
employees feel valued and increase their performance as well. A small change
within a regular work will help a business to improve the productivity and
profitability of a company.
Recommendations

 Abou-Moghli, A. A., 2019. Competitive Innovation Strategies and Their Effect on
Enhancing Organizational Effectiveness: Talent Management as a
Moderator. International Journal of Business and Management. 14(4).
 Al-Rawashdeh, A. T., 2019. The Impact of Applying Talent Management Strategies
in Achieving Competitive Advantage in Commercial Banks in Southern
Jordan. International Journal of Academic Research in Accounting, Finance and
Management Sciences, 9(4), pp.320-329.
 Basias, N. and Pollalis, Y., 2018. Quantitative and qualitative research in business
& technology: Justifying a suitable research methodology. Review of Integrative
Business and Economics Research. 7. pp.91-105.
 Collings, D. G., Mellahi, K. and Cascio, W. F. eds., 2017. The Oxford handbook of
talent management. Oxford University Press.
 Gardas, B. B. and et.al., 2019. Green talent management to unlock sustainability in
the oil and gas sector. Journal of Cleaner Production. 229. pp.850-862.
REFERENCES