TESCO Case Study: Talent Management and Business Performance Analysis
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This report presents an analysis of talent management's influence on TESCO's business productivity and performance. The research includes a project management plan outlining aims, deliverables, and timelines, along with a work breakdown structure and Gantt chart. Primary data was collected through questionnaires administered to TESCO staff, and secondary data was gathered from various sources. The report evaluates the accuracy and reliability of the methods used, presenting research findings and data analysis using different tools and techniques. Recommendations are provided based on the data analysis, with an evaluation of the tools and techniques used to justify the conclusions. The project also includes a reflection on the overall process, the project's objectives, and the student's learning and performance, along with a critical evaluation of the project management procedures and decision-making processes.

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Contents
TOPIC: - “To analyse the influence of talent management on business productivity and
performance of an organisation”. A case study on TESCO............................................................4
INTRODUCTION...........................................................................................................................4
TASK 1............................................................................................................................................4
P1 Project aims and objectives....................................................................................................4
P2 & M1 Develop a project management plan that includes aims & deliverables, time,
communication, quality, risk & resources...................................................................................5
P3 Work breakdown structure and Gantt chart of the respective project....................................6
D1 Critical evaluation of project management procedure & methods to collect information and
data...............................................................................................................................................9
TASK 2............................................................................................................................................9
P4 Primary and secondary methods appropriate for meeting research aims and objectives.......9
M2 Evaluate of accuracy & reliability of primary and secondary methods applied.................11
TASK 3..........................................................................................................................................11
P5 Research findings & data using different tools and techniques...........................................11
P6 Recommendations on basis of result of data analysis and findings to draw valid and reliable
conclusion..................................................................................................................................14
M3 Evaluate selection of tools as well as techniques for accuracy & authenticity to justify
recommendations.......................................................................................................................15
TASK 4..........................................................................................................................................15
P7 Reflection of the overall project to meet developed objectives as well as own learning &
performance...............................................................................................................................15
M4 Evaluation the value of project management procedure to meet research objectives.........15
D2 Critically evaluate & reflect on project results, the decision-making procedures or
developments of the initial project management plan to support recommendations and learning
of project....................................................................................................................................16
CONCLUSION..............................................................................................................................16
REFERENCES..............................................................................................................................17
2
TOPIC: - “To analyse the influence of talent management on business productivity and
performance of an organisation”. A case study on TESCO............................................................4
INTRODUCTION...........................................................................................................................4
TASK 1............................................................................................................................................4
P1 Project aims and objectives....................................................................................................4
P2 & M1 Develop a project management plan that includes aims & deliverables, time,
communication, quality, risk & resources...................................................................................5
P3 Work breakdown structure and Gantt chart of the respective project....................................6
D1 Critical evaluation of project management procedure & methods to collect information and
data...............................................................................................................................................9
TASK 2............................................................................................................................................9
P4 Primary and secondary methods appropriate for meeting research aims and objectives.......9
M2 Evaluate of accuracy & reliability of primary and secondary methods applied.................11
TASK 3..........................................................................................................................................11
P5 Research findings & data using different tools and techniques...........................................11
P6 Recommendations on basis of result of data analysis and findings to draw valid and reliable
conclusion..................................................................................................................................14
M3 Evaluate selection of tools as well as techniques for accuracy & authenticity to justify
recommendations.......................................................................................................................15
TASK 4..........................................................................................................................................15
P7 Reflection of the overall project to meet developed objectives as well as own learning &
performance...............................................................................................................................15
M4 Evaluation the value of project management procedure to meet research objectives.........15
D2 Critically evaluate & reflect on project results, the decision-making procedures or
developments of the initial project management plan to support recommendations and learning
of project....................................................................................................................................16
CONCLUSION..............................................................................................................................16
REFERENCES..............................................................................................................................17
2

TOPIC: - “To analyse the influence of talent management on business
productivity and performance of an organisation”. A case study on
TESCO.
INTRODUCTION
Talent management is defined as a systematic and effective procedure to attract talent for
vacant job position, hiring the right candidate, developing skills and knowledge of a person so
that organisational objectives is attained on time period. In simple terms, it is basically a process
of effective planning, attracting, choosing deploying, retaining as well as transitioning of staff
members to achieve vison of a company (Polonsky and Waller, 2018). In order to conduct
research on given topic, TESCO is taken into consideration. It is a multinational grocery and
retailer that was established in year 1919. The head office of company is located in London,
United and at present it offer product as well as service in more than 14 countries globally. The
main aim of conducting this investigation is to identify the influence of talent management on
business performance and productivity of an organisation.
The present repot is based on various tasks that involves development of research aims and
objectives, primary and secondary method, data analysis & interpretation. In addition to this,
some recommendations is given that will assist respective organisation to improve business
performance. In the last, reflection is developed on the basis of experience as well as learning
developed by conducting this research appropriately.
TASK 1
P1 Project aims and objectives
Research aim:
The main aim of research is “To analyse the influence of talent management on business
productivity and performance of an organisation”. A case study on TESCO.
Research objectives:
To know about the concept of talent management in an organisation.
3
productivity and performance of an organisation”. A case study on
TESCO.
INTRODUCTION
Talent management is defined as a systematic and effective procedure to attract talent for
vacant job position, hiring the right candidate, developing skills and knowledge of a person so
that organisational objectives is attained on time period. In simple terms, it is basically a process
of effective planning, attracting, choosing deploying, retaining as well as transitioning of staff
members to achieve vison of a company (Polonsky and Waller, 2018). In order to conduct
research on given topic, TESCO is taken into consideration. It is a multinational grocery and
retailer that was established in year 1919. The head office of company is located in London,
United and at present it offer product as well as service in more than 14 countries globally. The
main aim of conducting this investigation is to identify the influence of talent management on
business performance and productivity of an organisation.
The present repot is based on various tasks that involves development of research aims and
objectives, primary and secondary method, data analysis & interpretation. In addition to this,
some recommendations is given that will assist respective organisation to improve business
performance. In the last, reflection is developed on the basis of experience as well as learning
developed by conducting this research appropriately.
TASK 1
P1 Project aims and objectives
Research aim:
The main aim of research is “To analyse the influence of talent management on business
productivity and performance of an organisation”. A case study on TESCO.
Research objectives:
To know about the concept of talent management in an organisation.
3
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To identify the role of talent management in improving business productivity and
performance of TESCO.
To analyse challenges faced by higher authorities of TESCO while execution of talent
management in organisation.
To ascertain various ways by which TESCO can resolve issue of talent management.
Research question:
What is the concept of talent management in an organisation?
What is the role of talent management in improving business productivity and
performance of TESCO?
What are the challenges faced by higher authorities of TESCO while execution of talent
management in organisation?
What are the various ways by which TESCO can resolve issue of talent management?
P2 & M1 Develop a project management plan that includes aims & deliverables, time,
communication, quality, risk & resources
Project management plan is defined as a series of activities which is effective and helpful
for carrying out all the activities of present investigation properly. It consist of proper structure
which is significant in order to complete investigation in a timely and proper manner. The
various components of PMP is given below:
Cost: It is defined as the overall cost that is needed to conduct all the activities by the
investigator. For the present research, $250 will be required to successfully and effectively
complete the project.
Scope: It is significant for the investigator to first identify the scope of investigation as it
will assist in analysing the influence of talent management on business productivity and
performance (Rowden, 2017). With the help of this, investigator will be able to know about the
concept of talent and what is its role in enhancing performance of an organisation.
Time: It is consider as one of the important element that assist in attaining aim and
objective of research. It is significant for researcher to schedule time of every activity by
considering each activities so that it can complete on time period. For this, Gantt chart is
developed that involve activities along with the starting time and ending time as well.
4
performance of TESCO.
To analyse challenges faced by higher authorities of TESCO while execution of talent
management in organisation.
To ascertain various ways by which TESCO can resolve issue of talent management.
Research question:
What is the concept of talent management in an organisation?
What is the role of talent management in improving business productivity and
performance of TESCO?
What are the challenges faced by higher authorities of TESCO while execution of talent
management in organisation?
What are the various ways by which TESCO can resolve issue of talent management?
P2 & M1 Develop a project management plan that includes aims & deliverables, time,
communication, quality, risk & resources
Project management plan is defined as a series of activities which is effective and helpful
for carrying out all the activities of present investigation properly. It consist of proper structure
which is significant in order to complete investigation in a timely and proper manner. The
various components of PMP is given below:
Cost: It is defined as the overall cost that is needed to conduct all the activities by the
investigator. For the present research, $250 will be required to successfully and effectively
complete the project.
Scope: It is significant for the investigator to first identify the scope of investigation as it
will assist in analysing the influence of talent management on business productivity and
performance (Rowden, 2017). With the help of this, investigator will be able to know about the
concept of talent and what is its role in enhancing performance of an organisation.
Time: It is consider as one of the important element that assist in attaining aim and
objective of research. It is significant for researcher to schedule time of every activity by
considering each activities so that it can complete on time period. For this, Gantt chart is
developed that involve activities along with the starting time and ending time as well.
4
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Quality: It is significant for investigator to maintain quality within the investigation. In the
present research, the data as well as information is collecting by using different sources as it will
assist in developing valid and reliable conclusion without neglecting the quality.
Risk: It is analysed that there are different forms of risk that take place at the time of
completion of investigation, It is important to determine and identify all set of risk so that an
effective strategy were developed before any of the risk is arise (Halibozek and Kovacich, 2017).
The risk which is associated with the present investigation consist of lack of funds, time and
resources as well.
Communication: Another important element of project management plan is
communication that help in collecting information effectively and properly. In the present
investigation, researcher required to communicate to people for collecting information about a
particular topic. It will help in gaining valid and reliable conclusion in a proper manner.
Resources: It is important for investigator to make use of resources in an optimal and right
manner as it will assist in achieving objectives on time period. In addition to this, it will also
assist in making use of tools as well as techniques effectively that arise less cost and time to the
investigator.
P3 Work breakdown structure and Gantt chart of the respective project
Work break down structure: It is define as one of the key deliverables of research which
assist in managing and organising all the activities of project in an effective and proper manner.
It is an important method that help in dividing the whole task into smaller pieces that is easy to
implement. Work breakdown structure of present investigation is mentioned below:
5
present research, the data as well as information is collecting by using different sources as it will
assist in developing valid and reliable conclusion without neglecting the quality.
Risk: It is analysed that there are different forms of risk that take place at the time of
completion of investigation, It is important to determine and identify all set of risk so that an
effective strategy were developed before any of the risk is arise (Halibozek and Kovacich, 2017).
The risk which is associated with the present investigation consist of lack of funds, time and
resources as well.
Communication: Another important element of project management plan is
communication that help in collecting information effectively and properly. In the present
investigation, researcher required to communicate to people for collecting information about a
particular topic. It will help in gaining valid and reliable conclusion in a proper manner.
Resources: It is important for investigator to make use of resources in an optimal and right
manner as it will assist in achieving objectives on time period. In addition to this, it will also
assist in making use of tools as well as techniques effectively that arise less cost and time to the
investigator.
P3 Work breakdown structure and Gantt chart of the respective project
Work break down structure: It is define as one of the key deliverables of research which
assist in managing and organising all the activities of project in an effective and proper manner.
It is an important method that help in dividing the whole task into smaller pieces that is easy to
implement. Work breakdown structure of present investigation is mentioned below:
5

Illustration 1: Work break down structure
(Source: Work break down structure, 2020)
Gantt chart: It is defined as a time management tool, which is used by researcher in
order to schedule the starting and ending time of activities in a proper manner. In addition to this,
it is a bar chart that is in the horizontal form in order to show activities in a proper manner. It
involve factors such as activities, starting time, ending time, milestones and many more.
Moreover, it is undertaken as a popular and effective way that display activities along with the
time period.
6
(Source: Work break down structure, 2020)
Gantt chart: It is defined as a time management tool, which is used by researcher in
order to schedule the starting and ending time of activities in a proper manner. In addition to this,
it is a bar chart that is in the horizontal form in order to show activities in a proper manner. It
involve factors such as activities, starting time, ending time, milestones and many more.
Moreover, it is undertaken as a popular and effective way that display activities along with the
time period.
6
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D1 Critical evaluation of project management procedure & methods to collect information and
data
It is evaluated that project management plan process assist researcher to implement all the
activities in a proper manner as it consist of elements such as communication, quality, time, risk,
7
data
It is evaluated that project management plan process assist researcher to implement all the
activities in a proper manner as it consist of elements such as communication, quality, time, risk,
7
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resources and scope of the present research (Bell and Harrison, 2018). Primary method of data
collection is analysed as effective as it help to draw valid and reliable conclusion.
TASK 2
P4 Primary and secondary methods appropriate for meeting research aims and objectives
Research methodology: It is defined as a technique, which is used to analyse, identify,
select information about the research topic. In addition to this, it also assist in analysing study
about market that is applied in order to solve future issues of an organisation. Research
methodology is of two types:
Qualitative method: It is defined as a method that is measured in context of quality in
order to know what output or outcome is measured. In addition to this, it is highly suitable
method for suggestion possible factors, effects, cause & dynamic procedure due to descriptive
investigation methods. It consist of high time & cost due to large data collection and interpreting
them is become a lengthy procedure.
Quantitative method: Herein, the data is gathered in the form of graphs, ranks, tables and
so on. The data is collected is in the form of questionnaire, interview, survey and many more.
This form of method gather accurate and reliable information that is beneficial for the researcher
in order to draw valid and reliable outcomes.
In the present research, it is determined that researcher make use of qualitative method for
collecting information (Martinsuo and Hoverfält, 2018). In addition to this, investigator select
such methods in order to gather original and first hand data on the given topic.
Data collection method:
There are mainly two forms of data collection which are as follows:
Primary source: Herein, the data is collect for the first time and is original in nature. The
methods to collect primary data are interview, questionnaire, survey, group discussion and many
more.
Secondary source: This form of data is already gathered by experts and is easily
available to the researcher on different sources that is books, journal, articles, internet, websites
and so on.
8
collection is analysed as effective as it help to draw valid and reliable conclusion.
TASK 2
P4 Primary and secondary methods appropriate for meeting research aims and objectives
Research methodology: It is defined as a technique, which is used to analyse, identify,
select information about the research topic. In addition to this, it also assist in analysing study
about market that is applied in order to solve future issues of an organisation. Research
methodology is of two types:
Qualitative method: It is defined as a method that is measured in context of quality in
order to know what output or outcome is measured. In addition to this, it is highly suitable
method for suggestion possible factors, effects, cause & dynamic procedure due to descriptive
investigation methods. It consist of high time & cost due to large data collection and interpreting
them is become a lengthy procedure.
Quantitative method: Herein, the data is gathered in the form of graphs, ranks, tables and
so on. The data is collected is in the form of questionnaire, interview, survey and many more.
This form of method gather accurate and reliable information that is beneficial for the researcher
in order to draw valid and reliable outcomes.
In the present research, it is determined that researcher make use of qualitative method for
collecting information (Martinsuo and Hoverfält, 2018). In addition to this, investigator select
such methods in order to gather original and first hand data on the given topic.
Data collection method:
There are mainly two forms of data collection which are as follows:
Primary source: Herein, the data is collect for the first time and is original in nature. The
methods to collect primary data are interview, questionnaire, survey, group discussion and many
more.
Secondary source: This form of data is already gathered by experts and is easily
available to the researcher on different sources that is books, journal, articles, internet, websites
and so on.
8

In the present research, it is analysed that primary source of data collection is used as it is
effective and appropriate to collect information. In addition to this, questionnaire is developed as
a technique to collect primary information.
Sampling: It is defined as a technique that is used by investigator to select an appropriate
sample size from the large number of people. In addition to this, there are mainly two forms of
sampling that is probabilistic and non-probabilistic (Farmer, 2017). In the present researcher,
Random sampling method is chosen which is a probabilistic form of sampling. The sample size
of 30 staff members of TESCO is consider to get primary information.
Questionnaire
Q1) Do you have knowledge about talent management in an organisation?
a) Yes
b) No
Q2) According to you, how TESCO identify talent of its employees?
a) By competencies
b) By results
c) By potential
Q3) As per your view point, is talent management initiative is higher level priority in TESCO?
a) Yes
b) No
Q4) What are the issues faced by TESCO while execution of talent management in an
organisation?
a) Lack of motivation
b) Raise in employee turnover rate
c) Lack of leadership
d) Increase in Absenteeism rate
Q5) What is the role of talent management in improving business productivity and performance
of TESCO?
a) Attract top talent
b) Develop positive working environment
c) Employee retention and satisfaction
d) Increase in profitability
9
effective and appropriate to collect information. In addition to this, questionnaire is developed as
a technique to collect primary information.
Sampling: It is defined as a technique that is used by investigator to select an appropriate
sample size from the large number of people. In addition to this, there are mainly two forms of
sampling that is probabilistic and non-probabilistic (Farmer, 2017). In the present researcher,
Random sampling method is chosen which is a probabilistic form of sampling. The sample size
of 30 staff members of TESCO is consider to get primary information.
Questionnaire
Q1) Do you have knowledge about talent management in an organisation?
a) Yes
b) No
Q2) According to you, how TESCO identify talent of its employees?
a) By competencies
b) By results
c) By potential
Q3) As per your view point, is talent management initiative is higher level priority in TESCO?
a) Yes
b) No
Q4) What are the issues faced by TESCO while execution of talent management in an
organisation?
a) Lack of motivation
b) Raise in employee turnover rate
c) Lack of leadership
d) Increase in Absenteeism rate
Q5) What is the role of talent management in improving business productivity and performance
of TESCO?
a) Attract top talent
b) Develop positive working environment
c) Employee retention and satisfaction
d) Increase in profitability
9
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Q6) According to you, what are the different ways by which TESCO can develop effective
talent management strategy?
a) Analysing key drivers & challenges
b) Conduct gap analysis
c) Identify companies objective
d) Identify Human resource priorities
Q7) What are the different strategies adopt by TESCO to resolve the issues of talent
management in an organisation?
a) By providing training and development session
b) Adoption of leadership style
c) Allow employees to participate in decision-making
d) By using of motivational techniques
Q8) According to you, is talent management strategies help in retaining staff members of
organisation?
a) Yes
b) No
Q10) As per your view point, is providing training and development session help in enhancing
skills and capabilites of employees?
a) Yes
b) No
Q11) What are the recruitment methods used by company to gain talent at workpalce?
a) External recruitment
B) Internal recruitment
Q12) According to you, is providing training and development session help TESCO to retain
employees of organisation?
a) Yes
b)No
Q13) According to you, which recruitment methods is effective for the company to acquire and
gain talent at workplace?
a) Internal recruitment methodos
b) External recruitment methods
10
talent management strategy?
a) Analysing key drivers & challenges
b) Conduct gap analysis
c) Identify companies objective
d) Identify Human resource priorities
Q7) What are the different strategies adopt by TESCO to resolve the issues of talent
management in an organisation?
a) By providing training and development session
b) Adoption of leadership style
c) Allow employees to participate in decision-making
d) By using of motivational techniques
Q8) According to you, is talent management strategies help in retaining staff members of
organisation?
a) Yes
b) No
Q10) As per your view point, is providing training and development session help in enhancing
skills and capabilites of employees?
a) Yes
b) No
Q11) What are the recruitment methods used by company to gain talent at workpalce?
a) External recruitment
B) Internal recruitment
Q12) According to you, is providing training and development session help TESCO to retain
employees of organisation?
a) Yes
b)No
Q13) According to you, which recruitment methods is effective for the company to acquire and
gain talent at workplace?
a) Internal recruitment methodos
b) External recruitment methods
10
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c) Any other
Q13) As per your view point, what the benefits gained by company due to staff retention in an
organisation?
a) Incresae in performance
b) Cost saving
c) Enhancement of brand image
Q14) Provide recommendations to higher authorities of TESCO in attaining competitive
advantage by making use of talent management approaches.
M2 Evaluate of accuracy & reliability of primary and secondary methods applied
It is evaluated that primary data collection method is more appropriate and effective as
compare to the secondary method. Because it help in gaining in-depth understanding of topic due
to which aims and objectives of research is achieved on time period.
TASK 3
P5 Research findings & data using different tools and techniques
Q1) Do you have knowledge about talent management in an
organisation?
Frequency
a) Yes 16
b) No 14
11
Q13) As per your view point, what the benefits gained by company due to staff retention in an
organisation?
a) Incresae in performance
b) Cost saving
c) Enhancement of brand image
Q14) Provide recommendations to higher authorities of TESCO in attaining competitive
advantage by making use of talent management approaches.
M2 Evaluate of accuracy & reliability of primary and secondary methods applied
It is evaluated that primary data collection method is more appropriate and effective as
compare to the secondary method. Because it help in gaining in-depth understanding of topic due
to which aims and objectives of research is achieved on time period.
TASK 3
P5 Research findings & data using different tools and techniques
Q1) Do you have knowledge about talent management in an
organisation?
Frequency
a) Yes 16
b) No 14
11

Interpretation: From the above graph, it is said that 53.3% respondents have the
knowledge of talent management concept whereas the remaining 46.6% participants out
of total 30 respondents have no idea about the concept of talent management.
Q2) According to you, how TESCO identify talent of its employees? Frequency
a) By competencies 10
b) By results 10
c) By potential 10
12
knowledge of talent management concept whereas the remaining 46.6% participants out
of total 30 respondents have no idea about the concept of talent management.
Q2) According to you, how TESCO identify talent of its employees? Frequency
a) By competencies 10
b) By results 10
c) By potential 10
12
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