Analyzing TESCO's Talent Management Strategies: A Detailed Report

This report provides a comprehensive analysis of TESCO's talent management strategies, aiming to understand how the company attracts and retains employees. It begins with an introduction to talent management, outlining aims, objectives, and research questions. A literature review explores the basic concepts of talent management, focusing on strategies like competitive salaries, unique benefits, diverse workforce promotion, and remote work options. The report then identifies challenges faced in talent management, such as poor hiring strategies, lack of technological knowledge, and high employee turnover. A project management plan, including cost analysis, scope, time, quality, communication, and risk assessment, is detailed. The report also incorporates work breakdown structures and Gantt charts for effective project management. The research utilizes qualitative and quantitative methods, and concludes with recommendations and reflections on the research process. This report offers valuable insights into effective talent management within the retail sector, specifically using TESCO as a case study.

Managing a Successful
Business Project
1

Table of Contents
Introduction......................................................................................................................................3
Aims and objectives of the research.......................................................................................3
Project management plan for the research.......................................................................................5
Work breakdown Structure and Gantt chart...........................................................................7
Small scale research with the help of qualitative and quantitative research....................................9
Analysis of the data with the help of various tools and techniques...............................................10
Recommendations..........................................................................................................................19
Reflection on the values while undertaking the research.....................................................20
CONCLUSION..............................................................................................................................21
REFERENCES..............................................................................................................................22
APPENDIX I.................................................................................................................................24
APPENDIX II................................................................................................................................26
Template for Performance Review to be attached with the report by the learner:........................26
Presentation slides:.........................................................................................................................28
2

Introduction
Talent management refers to the practices of managing activities related to human resources at
work place. It is a wide approach which comprises ample of activities such as hiring, selecting,
motivating work force in significant manner so that they remain with company for longer
duration. It is stated that talent management is really helpful in retaining employees for longer
run (Whysall, Owtram, and Brittain, 2019). The present report is based on TESCO which is a
well known company of retail industry of UK and offers range of products to customers across
the globe. The report signifies value of talent management practices in order to retain work force
within organization.
Aims and objectives of the research
Aim: “To analyse different talent strategies do the best companies use to attract and retain
people”. A study on TESCO.
Objectives of the research:
1. To understand the basic concept of talent management strategies
2. To analyse the different talent strategies do TESCO uses to attract and retain people
3. To identify various challenges faced in the course of effective talent management strategies
in TESCO.
Questions:
1. What is the basic concept of talent management strategies in retail sector organisations’?
2. What are the different talent strategies do TESCO uses to attract and retain people?
3. Identify some of the various challenges faced in the course of effective talent management
strategies in TESCO?
Aim of the research: The present research is conducted for Tesco to analyse the different talent
management strategies that are used to retain and attract competent employees in the
organisation (Tyler, 2017). This research will help in formation of adequate policies and
strategies that can be adopted by successful organisations to have effective talent management
process. Based on this research there can be new strategies and policies that are recommended to
the organisations with the help of various primary and secondary collected information. This
3

Research report is also set basis for future research work that are going to take place in the
similar working area.
LITERATURE REVIEW
The basic concept of talent management strategies
As per van Zyl, Mathafena and Ras, (2017), Talent management strategies are very important for
organisations that can help in understanding the power of job descriptions. There are job
descriptions that can be used as a part of talent management strategy to evaluate the job title,
overall duties, work relationship and employee benefits. Talent management strategy is related
with assessment of the candidates cultural fit. It can be difficult to identify a proper culture that is
suitable as per employee functioning. In organisations like Tesco the present culture of
organisation can be helpful in identification of the different ways in which a proper culture can
be developed (De Boeck, and et.al., 2019). Talent management process is also associated with
offering continuous training and development opportunities to employees by offering them on
the job as well as off the job training measures. Apart from this it is a function that is related to
offering Employees with respective rewards and recognition. It is very important for
organisations to retain the employees that can help them in getting a long-run competitive
advantage also it is very important for effective functioning of employees. Talent management
strategies are very helpful in cultivating a genuine career path so that there can be enhancement
in the process of overall employee engagement (How Recruiters Can Help Solve Talent
Management Challenges, 2020).
Analyse the different talent strategies do TESCO uses to attract and retain people
As per Whysall, Owtram and Brittain, (2019), there a certain strategies that are used for the
purpose of attracting and retaining top talent in the year 2020. In context of Tesco it includes
offering competitive salaries to employees. In this strategy when employees are offered higher
pay as compared to other similar organisations they are willing to stay for longer time duration
(Maurya, and Agarwal, 2018). Employees are offered with unique benefits apart from the normal
perks and allowances that includes weekly off, annual leaves, gym memberships and cost-
effective way to contribute towards employee satisfaction. Employers are focusing towards
diversity and promoting a diverse workforce by use of inclusive hiring practices. With the use of
different new technologies employers in Tesco are recruiting employees based on social media
4

applications. It has created better engagement of competent candidates by use of social media
recruiting strategies. It has also led to easy communication and utilisation of industry interest
groups in TESCO. Apart from this there is creation of a remote work force by identification of
employees who are from remote locations but offering them adequate opportunities to perform
their job roles and responsibilities (Lawler, 2017). This scenario has helped in this covid-19
scenario where employees and employers are willing to maximize employee’s satisfaction level.
All these are major talent management strategies that are adopted in TESCO which is helping
them in retaining of employees for longer time period (6 Steps for Attracting and Retaining Top
Talent in 2020).
Identify various challenges faced in the course of effective talent management strategies in
TESCO.
As per echelon (2020), there are some of the challenges associated with talent management
process. It is an aspect there are many challenges that are associated with talent management
strategies. There are poor hiring strategies In TESCO that is affecting their capacity to retain the
talented employees. Some of the employees do not possess effective knowledge and training
related to use of new technological measures. Automation is very important for simplifying and
streamlining of the business operations. So there is requirement of payroll and accounting
software solutions to automate the other business process (van den Broek, Boseliea nd Paauwe,
2018). There are also issues associated with an effective leadership that may lead to difficulty in
managing the overall aspects of organisations functioning. High employee turnover is also a
major issue that is related with no proper employee retention strategies. Employees in Tesco are
generally dissatisfied because of high workload and low competitive salaries. Another major
challenge that was affecting the talent management strategy in TESCO is new plans for
employee training and development (Mayo, 2018). Many employees are facing difficulties to
deal with the situation of no proper career prospects for individual development.
Project management plan for the research
Project management plan is defined as a written document about the different stages of a
project and how to project is needed to be executed (Barafort, 2017). In project it is critically
5

important to implement project manager plant so that research objectives and goals are
accomplished within a specific time interval. It consists of different types of elements which are
further discussed below-
Cost
When implementing a conducting research it is essential for investigator to have a proper
analysis over cost and capital which is linked with process of carrying out research and till
completion stage (Barafort, 2017). Also, team members have to be paid for their work they have
done. Different types of cost are discussed below-
Description Cost
Survey 35£
Equipment for the project 30£
Travel cost 30£
Management cost 55£
Total 150£
Scope:
It is an also important element in which it is reflects about the scope of a research which
is being conducted. So this research topic has a wider scope in both professional and personal
path through which it increases knowledge and skills of a individual. Thus conducting this
research is a right decision.
Time
Time is also essential element in which it depicts recording the time interval of a research
completion. It is also necessary to complete the research on time and every task on the given
deadline. In consideration of this research project, time required by the investigator is around 5
weeks.
Quality
Quality refers to how well the information and data has been collected within the
research. So, investigator has used different KPI through which it become easy to ensure the
quality of information and project
Communication
6

Communication also play important role and without which it is not easy for team
members and investigating to execute activities properly. So, for communication investigator
used email and text messages. There are also other communication tools which are used like
internal organisation system, online social media channels and many more which are being
adopted.
Risk:
Risk is defined as a uncertain situation that can occur at any time. In projects risks are
likely to be occurring due to internal and external factors. To identify the risk in acid uses WBS
and GANTT chart which gives a brief information about assigned activities and task and also
divide the work and accordingly (Kerzner, 2017).
Resources
Resources are those which are used by investigator in research projects. Different types
of resources have been used such as website online sources books, articles, blogs and many
more. It is critically essential to use information and data in a research project in such a way that
they are reliable as well as effectively used by investigator.
Therefore from about discuss the paragraph it is seen that PMP is important for research
project without which it is not easy for investigator to carry out activities and complete research
on time. Benefit of this plan is that it gives a detailed description about crucial elements which
can impact upon further process.
Work breakdown Structure and Gantt chart
Work breakdown structure is a kind of a technique which is mostly used by organisations
with aim of segmentation of work and project into simple and small parts. So, implementation of
this tool it becomes easier for individual to understand work and responsibilities in well-defined
manner (Retnowati, 2018). Main benefit of the store is that it ensures quality of a project make
assure that it is completed on time. Through adoption of this tool it is also easier for investigator
to assign different roles and responsibilities according to team member’s abilities and knowledge
which eliminates current and future problems. It is also examined that effective decision making
is needed to be carried out so that roles and responsibilities are assigned to team members in
systematic process.
7

Gantt chart
Gantt chart is another tool which is used by enterprises in which it is used with the
purpose of allocation of different task and activities on the basis of its complexity level. With the
help of it gives a brief information about everyday activities whether they are being completed
on the given deadline or not and who is responsible for it. Different types of activities are given
and through which chart is implemented and created from start date and end date of a butterfly
activities are being determined and which department is responsible for completion of those task
(Tesfaye, 2017). Creation of this Gantt chart is a time consuming process and it is essential to
generate reliable information so that it is prepared in better way.
8

From above listed paragraph it is critically specified that both WBS and GANTT chart
are crucial to be adopted within a research projects because they helps in completion of planning
within a research in proper manner. Moreover it is duty of investigative to make a so that these
tools are being implemented and used with proper considerations.
Small scale research with the help of qualitative and quantitative research
Research is defined as a systematic study that can help in identification of issue in detail by
collecting information from existing as well as new sources. Research methodology is based on
analysing various research methods that are used to facilitate the present research work.
Primary data: It is the data that is collected by the investigator for the first time as per specific
requirements of research (Fetters and Molina-Azorin, 2019). It is first hand collected information
9

for specific study. In the present research there is collection of primary data from the target
segment of respondents. It includes employees who are presently working in Tesco.
Secondary data: it includes the data that exists and collected from various sources that are not
new. In the present research report there are different secondary sources that are used as for
specific requirements of research. Based on existing sources of information there is information
from journal, online sources and various available articles (Eisend, and Kuss, 2019). The data is
gathered with the help of different methods that includes qualitative and quantitative research
techniques that are mentioned below.
Qualitative method: It is the Method that includes different methods that have to be expressed in
the form of words and also known as exploratory research. With the study there can be collection
of more in depth and accurate form of information (LewYang, and Harklau, 2018). In this
method there is collection of information by existing sources and based on a there is literature
review that has been developed in the course of a research
Quantitative method: In this method data is collected in form of numerical information. In this
matter information can be collected from the viewpoint of respondents based on which further
data is analysed (Vasilevskaya and er.al., 2017). There are different questions asked by offering
multiple options to respondents so that they can respond quickly and easily to such questions. In
the present research there is a specific set of respondents that includes employees who are
presently working at different levels in Tesco (Beach and McConnel, 2019). It includes account
of 40 respondents who are randomly selected to analyse different talent management strategies in
Tesco.
Analysis of the data with the help of various tools and techniques
Q1 Do you posses’ knowledge about talent management aspect? Frequency
a) Yes 30
b) No 10
Q2 According to you, different talent strategies do TESCO uses to attract
and retain people?
Frequency
a) Competitive salary 7
b) higher perks and allowances 6
c) Top-management commitment 7
10

d) Continuous improvement of employees 21
Q3 Is talent management strategies helpful for TESCO in achievement of
competitive advantage in long run?
Frequency
a) Yes 36
b) No 4
Q4 What are the major advantages of talent management strategies for
TESCO?
Frequency
a) Strengthened competitive position. 7
b) Improvement of customer focus and satisfaction. 6
c) Enhancement in market image 6
d) Reduction and effective cost management. 11
Q5 What is the relationship between talent management strategies and
employee satisfaction & retention?
Frequency
a) Positive relationship 25
b) Negative relationship 10
c) Neutral 5
Q6 What are the major challenges faced by talent management strategies in
TESCO?
Frequency
a) Dissatisfaction among customers 12
b) Higher turnover of employees 10
c) Negative mind set of employees 18
Q7 What are the ways that would be essential in overcoming the issues
associated with talent management strategies in TESCO?
Frequency
a) Improves total quality management practice 20
b) Provide quality in their products and services 10
c) Collect feedbacks from the customers 10
Q8 What are the major principles of that can be used for effective talent
management strategies in TESCO?
Frequency
a) Effective communication among employer and employees 13
b) Fast-based decision making 10
11

c) Enhancing employee commitment 17
Q1 Do you posses’ knowledge about talent management aspect? Frequency
a) Yes 30
b) No 10
Interpretation: It is interpreted from the above discussed graph that when it was questioned
about knowledge related to talent management aspect in Tesco. 30 respondents had a positive
response as they possess detailed overview about the concept of talent management in Tesco the
remaining 10 respondents had a negative response because they do not possess any information
related to the topic.
Q2 According to you, different talent strategies do TESCO uses to attract
and retain people?
Frequency
a) Competitive salary 7
b) higher perks and allowances 6
c) Top-management commitment 7
d) Continuous improvement of employees 20
12