BTEC Research: Talent Management & Training Development at Morrisons

This report assesses the importance of training and development sessions in managing talent within Morrisons. It includes a literature review covering talent management concepts, training methods in the retail industry, and the connection between talent management and training at Morrisons. The research methodology employs quantitative methods, including a questionnaire-based survey of 20 Morrisons employees. Data analysis reveals insights into employee awareness of training concepts, preferred training methods, benefits of training, and challenges faced during implementation. The report concludes with recommendations for improving Morrisons' talent management system and suggests alternative research methodologies for future studies, providing a comprehensive overview of talent management and training practices within the organization.

Research Project
1

Table of Contents
Introduction......................................................................................................................................3
Literature review..............................................................................................................................4
What is the idea of talent management and its benefits?............................................................4
What training methods are employed in the retail industry to optimize performance?..............4
What is the connection between talent management and the training and development of
Morrison?....................................................................................................................................5
Research methodology.....................................................................................................................5
Data analysis ...................................................................................................................................6
Questionnaire..............................................................................................................................6
Data interpretations..........................................................................................................................7
Research Outcomes........................................................................................................................13
Reflection & recommendation for alternative research methodology...........................................13
Conclusion.....................................................................................................................................14
Recommendations..........................................................................................................................14
References......................................................................................................................................15
Books and journals....................................................................................................................15
Appendix........................................................................................................................................17
Questionnaire............................................................................................................................17
2

Introduction
Training and development of the process of making opportunities for the employees and
provides them direction to perform a work within business. By having training and development
options, many of the employees enhance their skill and knowledge and it helps in development
of the employees within the company. Training and development sessions helps the talented
employees in managing their talents and enhancing their skills as well (Pérez-Ordás, Nuviala,
and Fernández-Martínez, 2021). The organisation selected within this report is Morrisons which
is one of the largest retail company and it is offering their products and services at limited prices.
Further, this report includes research aims and objectives, literature review, research
methodology and data analysis etc. to collect data and information.
Aim : The current study aims to assess the importance of the training & development
sessions in managing talents within Morrison company.
Objectives
 To understand the concept of talent management and its importance.
 To investigate the collaboration between training and development and talent
management within Morrison.
 To evaluate training approaches for improving performance.
 To suggest and present the best possible perspective to deal with the talent management
system.
Questions
 What is the idea of talent management and its benefits?
 What training methods are employed in the retail industry to optimize performance?
 What is the connection between talent management and the training and development of
Morrison?
Literature review
What is the idea of talent management and its benefits?
According to Mahmood, (2021) By having the right talent management system, a person
can helps in streamline to a HR process. Talent management is the process of attracting,
3

recruiting, on boarding and retaining of the employees within working environment of the
company. Some of the benefits of having talent management within their environment to develop
their employees productivity and their potential. Some of the importance of having talent-
management within business environment of Morrisons is that it helps in connecting and sharing
data, as this helps in sharing information and company vision and their goals and objectives.
Further, strategic hiring process is includes in this talent management process and it helps in
recruiting of the talented candidates within this business environment (Ang, Shorey, and Lau,
2021). And also helps in managing the performance. Further, this helps in improving the on
boarding experience of the company employees and enhancing their productivity and potential. It
also develops employees experience and their employee development in the business
environments and also helps in managing employees and their engagement.
What training methods are employed in the retail industry to optimize performance?
According to Sletvold, Loftfjell, and Amundstuen, (2021) Some of the training method
which helps in enhancing employees productivity within the working environment of Morrisons
are checklists- as it is a perfect tool in which managers keep new hires and also existing the team
members on their training. This is a real time saver for the retail leaders. The other training
method is observation- as in this it shows team members to how to perform in the eight way. The
other is role playing in the retail sector is most famous because it is said that practises makes
perfect. So it is with the sales training which helping practising more and more. The other is
webinars- in this managers and leaders of Morrison communicate and train employees and their
team members with using power point decks, listen to the training methods and the video content
etc. The next training method is social media networks as in this people less than age of 25
means they are comfortable with the social network and their training and communicating with
them effectively.
What is the connection between talent management and the training and development of
Morrison?
According to Callanan, Signal, and McArdie, (2021) Training and development is the
method of learning and it is a important tool in today corporate world. On the next hand, talent
management is the method of attracting, developing and retaining of the employees for longer
durations. It includes certain practises like compensation review, leadership, training and
development and performance management etc. this will be helpful in achievement of the
4

organisational goals and objectives. The talent management is predicted on the close working
relationship which is between managers and the HR to make sure that right talent is at the right
time and right place. It is a process of hiring new talent and providing them to the means in order
to grow their future leaders. On the next hand, training and development is the practise of talent
management and it covers some of the courses like training programs, certifications, coaching
and eLearning. Also, it includes time and budget of the company in order to learn new skills and
knowledge. Further, while getting training and developing within Morrisons working
environment, their employee enhance their productivity and developing their actions as well.
They are learning new skills related to the employees and this helps in development of what they
are performing within an organisation.
Research methodology
Research method : Research method consisting of quantitative and qualitative method
which helps in collecting true and efficient data and information (Freeman, 2021). Quantitative
data is the one which helps in development of getting numerical data and qualitative research
helps in getting non numerical information. Further, researcher is using quantitative data and
information and it helps in development of gaining numerical data and information related to the
given topic. They will use graphs and tables to get reliable informational and in this qualitative
data is not used because it will provides non numerical data which is not needed in this project.
Research strategy : Some of the strategies used in the research project are action
research, experimental research, case studies, literature review survey etc. in this research,
investigator is using literature review and survey. Literature review is used for completing this
research and this helps in getting theoretical knowledge about a given topic. Further it is
presented by analysing books and journals and existing articles by different authors. Also, survey
is conducted through questionnaire in order to get reliable information by the use of statistical
informational and data (Felker, McGinn, and Morrison, 2021). There is a use of graphs and
tables etc. to get true interpretation.
Data collection method : Data collection method includes two method primary and
secondary method. Primary method is the one in which primary information receives and data
collected through surveys. Further, secondary method is the one in which pre existing knowledge
is analysed. Within this research, researcher is using both of the methods because this helps in
collecting true information. Primary day collects from questionnaire survey and it is to be
5

collected from graphs and charts. Further, it involves charts and graphs and uses tables in order
to develop their true information. Also, secondary data collects from analysing different articles
and published notes and it is presented in a form of literature review so to brings in depth
knowledge about the topic.
Sampling : Sampling is a method of selecting samples from large number of population.
Within this research, the selected sample size is 20 who are the workers of Morrisons. It helps in
provide valid interpretation (Burch, Batchelor, and Burch, 2021). The sampling method includes
probabilistic and non probabilistic method. In this research, probabilistic sampling is used to
select a sample and in this random sampling is used since it provides equal opportunity to be
selected in sample.
Ethical consideration : Ethical consideration followed by researcher is consent of all the
respondents while sharing information to audience. Also, don't be bias with the results and do not
disclose information in front of any one. The other it helps in development of gaining valid
interpretation.
Gantt chart
Activities /
weeks
1 2 3 4 5 6 7 8 9 10 11 12 13
Selecting
topic
Formulating
Aim and
objectives
Designing
proposal
Doing
analysis of
secondary
sources: LR
Selection and
Assessment
of research
tools
Creating
questionnaire
Collection
information
using
6

questionnaire
Gathering and
analysis of
data
Conclusion
and
recommendat
ions
Correct
formatting
Following
tutor
feedback
changes
Final
submission
Data analysis
Questionnaire
Q1. Did you know the concept of training and development within a
business environment?
Frequency
a. yes 10
b. no 5
c. not much 5
Q2. According to you, which of the training method are used in the
Morrison to retain and develop their employees for longer duration?
Frequency
a. coaching and webinars 5
b. step by step instruction 6
c. conferences and discussions 3
d. programmed instructions 6
Q3. What is the most important benefit of training method within working
environment of Morrsion?
Frequency
a. Higher capacity of adoption of new methods 6
7

b. Increase job satisfaction 6
c. Low employee turnover 4
d. Keep pace with changes in industry 4
Q4. According to your views, which is the most suitable techniques of
training within company?
Frequency
a. On the job 10
b. Off the job 2
c. Depends on the need 8
Q5. According to your views, did company provides proper and timely
training to you and other members of team?
Frequency
a. Always 8
b. never 2
c. Sometimes 10
Q6. What are the challenges faced by employees while implementing
training and development methods in the business environment?
Frequency
a. Dealing with the change 3
b. Engaging leaders 7
c. Quantifying training effectiveness 5
d. Tracking skills application 5
Data interpretations
Question 1 Concept of training and development within a business environment
Q1. Did you know the concept of training and development within a
business environment?
Frequency
a. yes 10
8

b. no 5
c. not much 5
Interpretation
From the above, it is said that out of 20 members, 10 said yes they know the concept of
training and development within a business environment. The other 5 people said no they don't
know the concept of training and development within a business environment. Rest of the 5
people said they did not know much about this statement.
Question 2 Training method are used in the Morrison to retain and develop their
employees for longer duration
Q2. According to you, which of the training method are used in the
Morrison to retain and develop their employees for longer duration?
Frequency
a. coaching and webinars 5
b. step by step instruction 6
c. conferences and discussions 3
d. programmed instructions 6
9
a. yes
b. no
c. not much

Interpretation
From the above graph, it is analysed that out of 20 people, 5 said coaching and webinars
is the training method which are used in the Morrison to retain and develop their employees for
longer duration. The other 6 people said step by step instruction is the training method which are
used in the Morrison to retain and develop their employees for longer duration. The next of 3
people said conferences and discussions is the training method which are used in the Morrison
to retain and develop their employees for longer duration. The other 6 people said programmed
instruction is the training method which are used in the Morrison to retain and develop their
employees for longer duration.
Question 3 Most important benefit of training method within working environment of
Morrsion
Q3. What is the most important benefit of training method within working
environment of Morrsion?
Frequency
a. Higher capacity of adoption of new methods 6
b. Increase job satisfaction 6
c. Low employee turnover 4
d. Keep pace with changes in industry 4
10

Interpretation
From the above data it is interpreted that out of 20 respondents, 6 said higher capacity of
adoption of new methods is the most important benefit of training method within working
environment of Morrsion. The other 6 people said increase job satisfaction is the most important
benefit of training method within working environment of Morrsion. The other 4 people
answered low employee turnover is the most important benefit of training method within
working environment of Morrsion. Rest of 4 people said keep pace with the changes in industry
is the most important benefit of training method within working environment of Morrsion.
Question 4 Most suitable techniques of training within company
Q4. According to your views, which is the most suitable techniques of
training within company?
Frequency
a. On the job 10
b. Off the job 2
c. Depends on the need 8
11
a. Higher capacity of adoption
of new methods
b. Increase job satisfaction
c. Low employee turnover
d. Keep pace with changes in
industry

Interpretation
From the above interpreted data, out of 20 members, 10 said on the job training is the
most suitable techniques of training within company. The other 2 people said off the job training
is the most suitable techniques of training within company. The rest of 8 people said depends on
the needs through which training is provided to the employees.
Question 5 Company provides proper and timely training to you and other members of
team
Q5. According to your views, did company provides proper and timely
training to you and other members of team?
Frequency
a. Always 8
b. never 2
c. Sometimes 10
12
a. On the job
b. Off the job
c. Depends on the need

Interpretation
From the above, it is stated that out of 20 employees, 8 said company always provides
proper and timely training to you and other members of team. The other 2 people said company
never provides proper and timely training to you and other members of team. The rest of 10
people said company sometimes provides proper and timely training to you and other members
of team.
Question 6 Challenges faced by employees while implementing training and development
methods
Q6. What are the challenges faced by employees while implementing
training and development methods in the business environment?
Frequency
a. Dealing with the change 3
b. Engaging leaders 7
c. Quantifying training effectiveness 5
d. Tracking skills application 5
13
a. Always
b. never
c. Sometimes

Interpretation
From the above, it is stated that out of 20 people 3 said dealing with the change is the
challenge faced by employees while implementing training and development methods in the
business environment. The other 7 said engaging leaders is the challenge faced by employees
while implementing training and development methods in the business environment. The next 5
people said quantifying training effectiveness is the challenge faced by employees while
implementing training and development methods in the business environment. Rest of 5 people
said tracking skills applications is the challenge faced by employees while implementing training
and development methods in the business environment.
14
a. Dealing with the change
b. Engaging leaders
c. Quantifying training
effectiveness
d. Tracking skills application

Research Outcomes
15

16

17

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Reflection & recommendation for alternative research methodology
I am happy to complete this research because I have enhanced some of the skills and
knowledge and this helps in enhancing my potential as well. Some of the skills which I have
enhanced are communication skills, problems solving skill and research skills. Further, there is a
19

use of Gantt chart in order to complete this research and this helps in development of their other
knowledge as well. Also, in this primary and secondary method both are used for completing this
researched and enchaining aim and objectives of a present research.
The alternative methodology within this research is to make use of interview which could
helps in collecting information directly to the respondents and this helps in development of
gaining valid information ( Tapala, Van Niekerk, and Mentz, 2021).
Conclusion
From the above, it is concluded that talent management is the most important activity
which is used in the organisation in order to enhance employees productivity. In this training and
development is the activity which helps in development of the employees skills and knowledge.
This will be resulting in enhancing of the productivity and achieving organisational goals and
objectives. Further, it is having certain benefits but if employees are not satisfied then they leave
from the organisation. For this on boarding and rewards management is necessary to retain more
employees within working environment.
Recommendations
It is recommended to the chosen company that training and development sessions will be
resulting in achieving organisational goals and objectives and it brings reliable and valid
information as compared to any of the other methods. Further, morriosn should more focus on
rewards management because this will be helpful in attracting more candidates and retaining
existing employees within the organisation. Also, it is recommended that company should
provides timely training method to the intern students and to the new employees in order to
enhance their knowledge about what thy are performing. These will helps in reducing employees
turnover and developing more effective information as well.
20

References
Books and journals
Ang, W.H.D., Shorey, S., Lopez, V., Chew, H.S.J. and Lau, Y., 2021. Generation Z
undergraduate students’ resilience during the COVID-19 pandemic: a qualitative study.
Current Psychology, pp.1-15.
Burch, G., Batchelor, J. and Burch, J., 2021, March. Making the most of time: A flipped class
approach to study abroad. In Developments in Business Simulation and Experiential
Learning: Proceedings of the Annual ABSEL conference (Vol. 48).
Callanan, J., Signal, T. and McArdie, T., 2021. What is my child telling me? Reducing stress,
increasing competence and improving psychological well-being in parents of children
with a developmental disability. Research in Developmental Disabilities, 114, p.103984.
Ciceron, F., Besch, G., Benkhadra, M., Rouge, J.A., Dupont, G., Avena, C., Laithier, C., Girard,
C., Samain, E. and Pili-Floury, S., 2021. Individual versus collective debriefing after
interprofessional training course simulation: The randomised DEBRIEF-SIM trial.
Anaesthesia Critical Care & Pain Medicine, 40(2), p.100828.
Diamond-Smith, N.G., Mitchell, A., Cornell, A., Dahal, M., Gopalakrishnan, L., Johnson, M.,
Weiser, S. and Puri, M., 2021. Development and Feasibility of a Group, Household
Level Intervention To Improve Preconception Health in Rural Nepal.
Felker, B.L., McGinn, M.M., Shearer, E.M., Raza, G.T., Gold, S.D., Kim, J.M., Rojas, S.M.,
Roussev, M.S., Varkovitzky, R.L., Liu, H. and Morrison, K.L., 2021. Implementation of
a Telemental Health Training Program Across a Mental Health Department.
Telemedicine Reports, 2(1), pp.26-31.
Freeman, D., 2021. Teachers in New Orleans Schools: Perceptions, Beliefs, and Practices about
Professional Development in Technology (Doctoral dissertation, The Chicago School of
Professional Psychology).
Freeman, D., 2021. Teachers in New Orleans Schools: Perceptions, Beliefs, and Practices about
Professional Development in Technology (Doctoral dissertation, The Chicago School of
Professional Psychology).
Mahmood, S., 2021. Instructional strategies for online teaching in COVID‐19 pandemic. Human
Behavior and Emerging Technologies, 3(1), pp.199-203.
Morrison, P.K., Goodkind, S., Holland, C.L., Cluss, P.A., Miller, E., George, D., Fleming, R. and
Chang, J.C., 2021. Key components of the Batterer Intervention Program process: an
analysis of observational data from two community-based bips. Violence against
women, p.1077801220975505.
Pérez-Ordás, R., Nuviala, A., Grao-Cruces, A. and Fernández-Martínez, A., 2021. Implementing
service-learning programs in physical education; teacher education as teaching and
learning models for all the agents involved: A systematic review. International Journal
of Environmental Research and Public Health, 18(2), p.669.
Sletvold, H., Loftfjell, A.L.G., Lervik, M., Suzen, E., Helde, R. and Amundstuen, L., 2021.
Supplemental Instruction implementation in healthcare education. Supplemental
Instruction Volume 3: Organisation and Leadership.
21

Tapala, T.T., Van Niekerk, M.P. and Mentz, K., 2021. Curriculum leadership barriers
experienced by heads of department: a look at South African secondary schools.
International Journal of Leadership in Education, 24(6), pp.771-788.
Youhasan, P., Chen, Y., Lyndon, M. and Henning, M.A., 2021. Assess the feasibility of flipped
classroom pedagogy in undergraduate nursing education in Sri Lanka: A mixed-methods
study. PloS one, 16(11), p.e0259003.
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Appendix
Questionnaire
Q1. Did you know the concept of training and development within a business environment?
a. yes
b. no
c. not much
Q2. According to you, which of the training method are used in the Morrison to retain and
develop their employees for longer duration?
a. coaching and webinars
b. step by step instruction
c. conferences and discussions
d. programmed instructions
Q3. What is the most important benefit of training method within working environment of
Morrsion?
a. Higher capacity of adoption of new methods
b. Increase job satisfaction
c. Low employee turnover
d. Keep pace with changes in industry
Q4. According to your views, which is the most suitable techniques of training within
company?
a. On the job
b. Off the job
c. Depends on the need
Q5. According to your views, did company provides proper and timely training to you and other
members of team?
23

a. Always
b. never
c. Sometimes
Q6. What are the challenges faced by employees while implementing training and development
methods in the business environment?
a. Dealing with the change
b. Engaging leaders
c. Quantifying training effectiveness
d. Tracking skills application
Research Proposal Form
Unit No Unit 11 Research Project
Proposed Title To investigate the significance of training &
development session about talent management within
UK retail sector: a study on Morrisons
Section One: Title, objective, responsibilities
Title or working title of the research project (in
the form of a question, objective or hypothesis)
Background of the study:
Talent management may be
presented as a practice
24

undertaken by HR managers for
developing, retraining, and
motivating personnel. In the UK
retail sector, due to having
changes in policies and processes
employee turnover is increasing at
a very high pace. Thus, business
units need to take significant
measures for enhancing employee
motivation and performance. The
current study is based on
Morrisons which offers retail
products or services to the
customers at limited costs. This
report will give further
understanding into the way
through which ability can be
overseen and supported with the
assistance of preparing and
improvement rehearses.
Research aims and
objectives:
Aim
The current study aims to assess
the importance of the training &
development sessions in managing
talents within Morrisons company.
Objectives
 To understand the concept of
25

talent management and its
importance.
 To investigate the
collaboration between
training and development
and talent management
within Morrisons.
 To evaluate training
approaches for improving
performance.
 To suggest and present the
best possible perspective to
deal with the talent
management system.
Research questions:
 What is the idea of talent
management and its
benefits?
 What training methods are
employed in the retail
industry to optimize
performance?
 What is the connection
between talent management
and the training and
development of Morrison?
26

Section Two: Reasons for choosing this
research project
Reasons for choosing the project (e.g. links to
other subjects you are studying, personal
interest, future plans, knowledge/skills you
want to improve, why the topic is important):
Talent management is a process of
hiring and retaining high-quality
employees, developing their skills,
and motivating them to improve
their work. The main goal is to
create a motivated workforce to
stay in a company in the long
term. Talent management is linked
to the responsibilities of human
resources. You need to have a
talent management strategy to
achieve the company's goals.
(What Is Talent Management?
Model, Strategy, Process, 2021)
Following the change in policies
and processes in the retail sector
in the UK, the turnover of
employees in companies is at a
very high rate. Because of this,
companies have started focusing
on increasing the motivation and
performance of their employees.
Professional organization like
Morrisons provide training to
management staff to help
organizations develop an effective
workforce.
My decision to investigate the
issue is identified with both mine
and numerous others' advantages
for. This theme is of most extreme
significance to everybody these
days and I did a lot of research of
the topic.
This research focuses on the
27

company Morrisons, which offers
customers products or retail
services at discounted prices. This
report shall observe how talent can
be managed and maintained with
the help of training and the
development of practices. The
retail sector in UK is facing an
issue with high employee turnover,
which affects the company's
performance. Thus, through the
means of thematic analysis
research could light on the way
T&D contributes to talent
management.
This study and its related results
will give a significant level of help
to different researchers who have
an interest in a comparable field.
By utilizing discoveries researchers
can foster comprehension of the
subject and along these lines
would get ready to form
appropriate hypothesis for
forthcoming research. What is
more, organizations working in the
retail area, including Morrisons,
can utilize this study while creating
methodologies and strategies for
managing talent.
Section Three: Literature sources searched
Use of key literature sources to support your
research question, objective or hypothesis:
Talent management is linked to
the responsibilities of human
resources. According to Haak-
Saheem (2020) talent
management is HR process to
attract, onboard, develop and
retain employees. It is an
important part because it helps to
improve business performance
through practices that helps to
make employees more productive.
28

The main goal is to create a
motivated workforce to stay in a
company in the long term. It is an
important part because it helps to
improve business performance
through practices that helps to
make employees more productive.
(What Is Talent Management?
Model, Strategy, Process, 2021)
For achievements and successful
fulfillment of the company's goals,
organizations must invest in
training and developing the
capabilities of their employees.
This training is provided by the
company for newly employed
employees or employees who are
transferred within new positions.
These types of programs are
implemented within an
organisation. Deprived and Min
(2020) shared their opinion that
the task is another type that is
performed by companies to
perform the specific task within a
certain period of time. This helps to
improve performance and
complete the task within a
specified timeframe. (Training and
Development Process – IspatGuru,
2021)
Madden and Govender (2020)
proposed that onboard training is
provided by the company for newly
hired employees or employees who
are transferring into a new
position. These types of programs
are performed within an
organisation. Lisheng and Ming
(2020) shared their opinion that
task force project is another type
which is performed by the
companies to meet the exact task
within a specific contract. This
helps to improve the performance
29

and complete the task within
specific period of time.
“Relationship between
training & development
(T&D) session and talent
management”
There is an immediate connection
among T&D and ability the board.
Giving compelling meetings will
assist the organization with holding
its staff, assisting with working on
improving their performance.
Preparing programs additionally
assist employees with working on
their performance to attempt to
build long lasting relationship with
the company. This demonstrates
that there is an immediate
connection between the two.
Training methods used by
UK retail sector.
Madden and Govender (2020)
emphasized that onboard training
is provided by the company for
newly hired employees or
employees who transfer within new
positions. These types of programs
are performed within an
organization. Lisheng and Ming
(2020) shared their opinion that
task force project is another type
which is performed by the
companies in order to meet the
specific task within a specific
tenure. This helps to improve the
performance and complete the
task within specific timeframe.
Section Four: Activities and timescales
30

Activities to be carried out during the research project (e.g research,
development and analysis of ideas, writing, data collection, numerical
analysis, tutor meetings, production of final outcome, evaluation, writing
the report):
• Literature review
• Gather and analyze secondary data
• Develop the research structure
• Conduct surveys
• Analyze data
• Conclusion and recommendation
How long this will
take:
7 weeks
Milestone one: __Research
proposal ____________
Target date (set by tutor):
_________________
Milestone two: __Completing
research project _____________
Target date (set by tutor):
__________________
Gantt Chart
Activities /
weeks
1 2 3 4 5
Selecting
topic
Formulating
Aim and
objectives
Designing
31

proposal
Doing
analysis of
secondary
sources: LR
Selection and
Assessment
of research
tools
Creating
questionnaire
Collection
information
using
questionnaire
Gathering and
analysis of
data
Conclusion
and
recommendat
ions
Correct
formatting
Following
tutor
feedback
changes
Final
submission
Section Five: Research approach and
methodologies
What type of research approach and
methodologies are you likely to use and why?
What your areas of research will cover:
This project is aimed toward
inspecting the various techniques
for research and making a survey
for gathering Training and
Development information for
32

Morrisons.
“The research process involves
taking decisions from research to
the collection of information, the
collection of performance (Flick,
2015). The research approach for
this study is methods used for the
methods of collecting information,
surveys using questionnaires. The
results of the study were analysed
using data analysis tools.”
Research type
Qualitative and quantitative are
the two kinds of research that can
be attempted by the researcher for
assessing the issue being
investigated. Thus, to fulfil the
research aim qualitative
investigation will be proposed by
the scholar. The reasoning behind
directing a subjective examination
is that parts of ability the board
cannot be introduced in numeric
configuration.
Research approach
In the flow research, the inductive
methodology will be attempted by
the researcher as it helps in
getting appropriate outcomes
33

when subjective exploration is
embraced. In like manner, by
assessing perceptions new
hypothetical system will be
created.
Research philosophy
For tending to the concerned
examination issue, interpretivism
reasoning will be applied, alluding
to the exploration type chosen.
Considering this, by deciphering
subjective realities researcher, will
introduce the degree to which T&D
rehearses helps in overseeing
ability.
Data collection
To present an appropriate solution
to the issue data will be gathered
from both primary and secondary
sources. For primary data
gathering survey, will be
conducted on 20 personnel of
Morrisons, using a questionnaire
that contains both open and close-
ended questions.
Sampling
In the survey, it is obligatory to
select a sample by undertaking
either probabilistic or non-
probabilistic approaches. With
34

regards to the concerned
investigation, 20 employees of
Morrisons will be chosen through
the means of purposive sampling.
Data analysis
Topical discernment method will be
utilized by the analyst for
examining subjective informational
index assembled through an
overview. Along these lines, a few
topics will be ready according to
the result inferred and upheld
through LR just as graphical show.
Research limitations
Time and cost are recognized as
the main obstruction associated
with this project which in turn
impacts the effectiveness of the
study.
Ethical considerations
For managing ethical viewpoints
assent will be taken from
respondents chose. This, thus,
shows the eagerness of
respondents according to
participating in the study.
Reliability and validity
In this regard, data will be
accumulated from the latest and
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authentic sources by using
keywords of research issues.
Further, for approval purposes, no
adjustments will be done to the
information gathered through the
overview.
“Quantitative research is easy to
analyze and present. In addition,
this method allows the investigator
to use statistically significant
approach to achieving the
objectives of the study. The study
used to quantitative and
qualitative data. The observed
variables were collected and
analyzed using questionnaires. The
data collected for the study will be
analyzed using a study of factors
and descriptive facts.”
REFERENCES:
• Morrisons.com. (2020).
[online] Available at:
https://groceries.morrisons.c
om/ [Accessed June/July
2021].
• Joseph Phillips (2003). PMP
Project Management
Professional Study Guide.
McGraw-Hill Professional,
2003
• Kapp, K. M., Valtchanov, D.
36

and Pastore, R., 2020.
Enhancing motivation in
workplace training with
casual games: a twelve-
month field study of retail
employees. Educational
Technology Research and
Development. 68(5).
pp.2263-2284.
• Blog, F., 2020. What Is
Primary Data? + [Examples
& Collection Methods].
[online] Formpl.us. Available
at:
<https://www.formpl.us/blog/
primary-data> [Accessed 18
March 2021].
• Valamis. 2021. What Is
Talent Management? Model,
Strategy, Process. [online]
Available at:
<https://www.valamis.com/h
ub/talent-management>
[Accessed 3 June 2021].
• Ispatguru.com.
2021. Training and
Development Process –
IspatGuru. [online] Available
at:
<https://www.ispatguru.com/
training-and-development-
process-2/> [Accessed 3
June 2021].
• Anderson, Brett. “Purpose of
a Gantt Chart - Successful
Projects.” Successful
37

Projects, 27 June 2016,
successfulprojects.com.au/pu
rpose-of-a-gantt-chart/.
• Callister, Lynne. “7 Tips to
Promote Equality & End
Workplace
Discrimination.” Skillcast.Co
m, 2019,
www.skillcast.com/blog/7-
tips-promote-equality-end-
workplace-discrimination.
• QuestionPro.
2020. Secondary Research-
Definition, Methods And
Examples. | Questionpro.
[online] Available at:
<https://www.questionpro.co
m/blog/secondary-
research/>
Comments and agreement from tutor
Comments (optional):
I confirm that the project is not work which
38

has been or will be submitted for another
qualification and is appropriate.
Agreed: ________________ (name)_
______________ Date
Comments and agreement form project
proposal checker ( IV sampling)
Comments (Optional):
I confirm that the project is appropriate.
Agreed /Disagree: (Name of the
IV) Date
39

Research Ethics approval form
All students conducting research activity that involves human participants or the use of data
collected form human participants are required to gain ethical approval before commencing
their research. Please answer all relevant questions and note that your form may be returned if
incomplete.
For further support and guidance please see your respective Unit Tutor:
Before completing this form, we advise that you discuss your proposed research fully with your
unit tutor. Please complete this form in good time before your research project is due to
commence.
Section 1: Basic details:
Project title: To explore the importance of training and development in
terms of talent management in the retail sector: A study of Morrisons.
Student name:
Student ID number: CCL – 117 – 20
Programme:
College Name
Section 2 Project summary
Please select all research methods that you plan to use as a part of your project:
 Interviews Yes No
 Questionnaires Yes No
 Observations Yes No
 Use of personal records Yes No
 Data Analysis Yes No
 Action Research Yes No
 Focus Groups Yes No
 Others (Please specify):
Section 3: Participants
Please answer the following questions, giving full details where necessary.
Will your research involve human participants? Yes
Who are the participants? Tick all that apply:
40

Ages 12-16: Young people aged: 17-18 Adults:
How will participants be recruited (identified an approached)?
Through an Information email send to participants
Describe the processes you will use to inform participants about what you are doing:
Email a consent form, with a detailed email of the research. Effective
communication helps to create a positive culture in the workplace.
How will you obtain consent from participants? Will this be written? How will it be made
clear to participants that they may withdraw consent to participate at any time?
Consent form to all participants in a written format. The form will consist
confirmation that they can withdraw their consent at any time.
Studies involving questionnaires: will participants be given the option of omitting
questions that do not wish to answer?
Yes No
If no please explain why below and ensure that you cover any ethical issues arising from
this
Studies involving observation: Confirm whether participants will be asked for their
informed consent to be observed.
Yes No
Will you debrief participants at the end of their participation (i.e give them a brief
explanation of the study)?
Yes No
Will participants be given information about the findings of your study? (This could be a
brief summary of your findings in general)
Yes No
Section 4: Data Storage and Security
Confirm that all personal data will be stored and processed in compliance with the Data
Protection Act (1998)
Yes No
Who will have access to the data and personal information?
Only the researcher(me)
During the research:
Me and lecturer
41

Where will the data be stored?
Secure location
Will mobile devices such as USB storage and laptops be used?
Yes No
If Yes, please provide further details:
After the research:
Where will the data be stored?
In secure location on my device
How long will the data and records be kept for and in what format?
Approximately 2 to 3 years, in word & PDF format
Will data be kept for use by other researchers? Yes No
Section 5: Ethical Issues
Are there any particular features of your proposed work, which may raise ethical
concerns? If so, please outline how you will deal with these:
It is important that you demonstrate your awareness of potential risks that may arise
because of your research. Please consider/address all issues that may apply. Ethical
concerns may include, but are not limited to the following:
 Informed consent.
 Potentially vulnerable participants.
 Sensitive topics
 Risk to participants and /or researchers
 Confidentiality/anonymity
 Disclosures/ limits to confidentiality
 Data storage and security, both during and after the research (including transfer,
sharing, encryption, protection).
 Reporting
 Dissemination and use of your findings.
Section 6: Declaration
I have read, understood and will abide by the institution’s Research and Ethics Policy:
Yes
I have discussed the ethical issues relating to my research with my Unit Tutor:
Yes
I confirm that to the best of my knowledge:
The above information is correct, and this is a full description of the ethical issues that
42

may arise in the course of my research.
Name: Date:
Please submit your completed form to your supervisor and attach to the Research
Proposal when submitting to Turnitin.
43