Analyzing Talent Strategies: Boots Plc Case Study - Unit 6 Project

This project report delves into the talent management strategies employed by Boots Plc to attract and retain employees. It includes a project plan outlining the research scope, milestones, cost, timescale, communication, quality management, resources, and risk assessment. The research employs quantitative methods, utilizing questionnaires and secondary data sources to gather information. Findings are presented using graphs and charts, leading to recommendations for Boots Plc. The project also includes a logbook detailing progress, challenges, and learning experiences, along with a performance review evaluating the project's success and areas for improvement. The business case presentation summarizes the importance of talent management strategies for organizational success.

Unit Number and Title Unit 6 – Managing
Successful Business
Project Title
E- Portfolio: What
talent strategies do the
best companies use to
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Statement of Authenticity:
I certify that the work
submitted for this unit is
my own and the research
sources are fully
acknowledged.
Table of Contents
E – Portfolio: What talent strategies do the best companies use to attract
and retain people?
1 – Project planning p
2 – Project Logbook p
3 – Performance Review p
4 – Business Case Presentation p
References p
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E – Portfolio: What talent strategies do the best companies use to
attract and retain people?
1 – Project planning
Project management plan is useful for researcher to outline the plan using several
phases of project in an organised manner (Bobhate, 2020). Project planning support
researcher to identify the resources and activities so that objectives of conducting the
particular research is attained on set time.
Scope:
Scope within research is very important because it helps to examine the context of
conducting project. However, scope of this particular research is to understand the concept of
talent management in Boots Plc. It also helps in demonstrate various strategies which are
used by company to attract or retain workforce. This research could use the research
methodology and select the appropriate one to carry out research in appropriate manner so
that goals and objectives are attained on time.
Milestones:
Milestones refer to a set of findings that gives signal to achieve the particular aim and
objectives of conductive research. The milestone for this particular project are presented
below:
The milestones of this particular project are shown below:
Cost: Cost defines as the amount that is needed to carry out activities in appropriate
manner. To complete this research £250 is needed (Meyers, 2020). This involves company
analysis along with execution of project plan so that particular research aim and objectives
are attained. Within this amount researcher complete whole project in appropriate manner.
Time scale- To attain aim and objectives of research in systematic manner, time is
very crucial element. It is important to complete all activities on time. Therefore to complete
this research 18 weeks is needed in which proper analysis could performed so that overall
aim and objectives are attained.
Communication- It is a process of communicating the information that is useful to
communicate right information to correct representative. To complete this report researcher
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adopt e-mail because communication is done in written format so that every person get
correct data.
Quality management- To conduct research it is important to emphasis on quality
while gather data in quality. There are several quality practices which involves in research to
enjoy an effective outcome (Sivathanu and Pillai, 2019). These practices mainly primary and
secondary sources. Therefore, primary is great is quality because in this researcher approach
right representative in proper way. Secondary sources are also useful in quality perspective
because in this data are gathered from books, journals, articles etc. Hence, both these sources
helps in collect appropriate data so that objectives are attained.
Resources- Resources are expressed as a significant aspect to reach objectives. In this
current research several resources are included such as electronic resource, financial resource,
human resource etc. all these resources are needed to attain objectives in systematic manner
and also help in complete complex task in systematic manner. MS-Excel is also used within
this research to make graphs, tables so that overall research objectives is fulfilled.
Risk- There is some risk which are examined while collecting information from
participants or after gather information from participants. In this theft is to be considered as
risk because in this information that are gathered could be stolen. Another risk is
inappropriate manner applied within research project. This leads the collection of
inappropriate information due to which research cannot complete its findings properly.
Hence, researcher must emphasis on removing such issues by give proper time to plan
strategies so that data could be gathered in appropriate manner.
Initiation, planning and execution:
Project Planning
Planning is first step where researcher develops aims and objectives that helps in
outline the plan so that whole project is completed in an organised manner.
Aims
“To analyse the best talent management strategies used by giant company to keep or
attract workforce at workplace.” A case study on Boots Plc
Objectives
 To explore the importance of applying talent management strategies within Boots Plc
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 To analyse various strategies of talent management used by Giant organisation at
workplace
 To examine several challenges faced by Boots Plc while implementing talent
management strategies
Research questions
 What are the importance of applying talent management strategies within Boots Plc?
 Explain various strategies of talent management used by Giant organisation at
workplace?
 What challenge are faced by Boots Plc while implementing talent management
strategies?
Conduct research
After prepares the aims and objectives, researcher emphasis on chose the best method
so that authentic and reliable information would be collected (Dorasamy, 2021). To complete
this project, researcher use quantitative research because it provide data into numerical
manner that is easily stored and understand by other members who are involves within this
research. To collect information, researcher adopts the use of primary sources by taking
questionnaire into consideration. Therefore, they also use secondary source of information by
using books, journals, articles etc. to collect or gathered reliable and valuable information.
Findings
In this step researcher make graph using questionnaire data that is collected from
selected representative. These findings are crucial to collect effective information due to
which researcher easily develops recommendations for Boots Plc.
Gantt chart:
Gantt chart refer to a series of horizontal lines that reflects the amount of work
completed in a specific period of time in relation to amount of time planned to the activities.
Therefore, it is divided into two parts in first part activities are considered whereas in second
part time required to complete the project on time is expressed (Abdollahbeigi, 2021). There
are several benefits to use the Gantt chart, such as it support in track each and every activities
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with proper time so that particular research aim and objectives is attained. It also used to
monitor the progress of project by showing the relation of activities and time.
Work break Down Structure
This structure elaborates an understanding related to structure within systematic
manner. Work break down structure is used by researcher to divides the large activities into
smaller task so that overall objectives of particular research are attained on time. With the
help of WBS structure researcher complete each and every activity in set time frame. As this
structure believes that smaller task is easily and smoothly done.
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2 – Project Logbook
Project Logbook
Name:
Project title: “To analyse the best talent management strategies used by giant company
to keep or attract workforce at workplace.” A case study on Boots Plc
Date:
Update on period of development
Points to consider: What have you completed in this period? Did you complete the
work that you had planned? Are you on track and within deadlines set? Did you need to
make any changes to your project plan?
I have completed this study on the talent management strategies used by organisation to
attract or retain employees at workplace.
Yes, I have completed that work as per plan.
Yes, I am on track on deadline set
No need of any changes.
Risks and/or issues identified
Points to consider: Did you identify risks/issues related to a lack of knowledge or skill
required to undertake the work you had planned? Did you identify any additional
risks/issues that have an impact on your project plan?
No, I am involved in collecting data with the skills.
Yes, lack of time.
Problems encountered
Points to consider: What challenges did you face? How did you overcome them?
I have to face challenge in communicating with respondents.
Using my problem solving and various soft skills I have to overcome with this
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challenge.
New ideas and change of project direction
No changes were made in performing the particular project direction.
What have you learned about yourself through your work?
Points to consider: What are the most important things that your work has revealed to
you? How might this learning apply in the future? How did you feel when you had to
deal with challenges/problems? How well do you feel you have you performed? What
can you improve?
I have revealed that during this project my communication skills was developed.
This learning helps me in gaining more opportunities within personal and professional
field.
I feel nervous when to deal with challenges or problems.
I can be improved by solving it using my team management and problem solving skills.
This helps in to stay calm in every situation.
Next steps for your work
Points to consider: What aspects of your work should you prioritise? Have you allowed
sufficient time for completion?
Activities related to data collection is considered as priority work.
Yes, by using WBS and Gantt chart
Project plan status to date
Points to consider: Do you feel you are on track to complete your work on time? If not,
how will you address this? Do you feel your work shows your achievement of the
Learning Outcomes? If not, what do you need to do?
Yes, I feel I am on track while completing the project on time.
Yes this work show high achievement in learning outcomes.
Tutor Feedback
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3 – Performance Review
Performance Review
What did you aim to achieve through your work?
By this work I want to achieve the aim “To analyse the best talent management
strategies used by giant company to keep or attract workforce at workplace.” A case
study on Boots Plc
Did your work succeed in achieving your aims? How do you know? Specifically,
please outline any evaluation and assessment undertaken.
Yes, my work helps me in succeeding the aims. By completing the project on set time
frame. It is evaluated by using frequency distribution analysis or reliability of finding.
What aspects of your development process do you think worked well and why?
Evaluate all aspects of the project (e.g. initial research, concept development,
development process, presentation, etc.) from a range of perspectives.
Primary data collection
Evaluate gathered data, Project management plan
What problems emerged during the project and how were they tackled? Was there
timely identification of issues and resolution during the project process?
Interacting with representatives.
The problems are recognised on time using the Gantt chart or WBS structure.
What did you learn from undertaking the project?
I have learned by this project that talent management strategies are very cruciual for
organisation to retain or attract employees.
What are the strengths and weaknesses of your process that you have identified?
Strength- Problem solving skills
Weaknesses – Interacting with respondents
4 – Business Case Presentation
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This company is work to generate more profits and revenues and for this it is crucial to retain
or attracts candidates by using talent management strategies. There are variety of strategies
which are developed by company to attract or keep the employees for longer time period.
This report helps in generating knowledge about the talent management strategies in Boots
Plc using project planning, conducting research, findings, recommendations so that valid and
reliable conclusion is drawn at end of particular research.
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Notes: Qualitative research: This includes a conduct of research on the basis of perception,
judgement or even from different meanings. This type of research generally deals in historical
or descriptive in nature.
Quantitative research:
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The audiences are known as respondents. Other than a method of questionnaire, the
quantitative research also includes interview, quiz which deals with the statistics and
numerical analysis.
In the present research, the researcher has considered quantitative data analysis as this
provides a deeper analysis for the concept and provides accurate result for the data collected.
Notes: The secondary research can be done through considering websites, government
publishings, books, records or can be from any.
Sampling: This denotes to the collection of data from a group of people, or from the large
audience through asking various questions. The sample size which is considered in the
present research is of 20 respondents.
Ethical considerations
The ethical considerations includes the maintenance of integrity, honesty as well as
trust while conducting a research as this involves the development of original work and lot of
efforts. It is extremely essential to maintain research ethics while collecting the data as well
as publishing the same with analysis (Purssell and McCrae, 2020). It is not advisable in
research to publish the respondents details in public as hiding the purpose of the research
from all the data providers. Ethical considerations within this also includes the use of original
work instead of imitating the work of other researcher. When one is taking any reference
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from the site of from previously published articles it comes under ethics to mention the
original source for the same so that it does not sounds to be theft.
Research limitations
The present research is being limited from various aspects such as lack of available
resources, knowledge, technical skills as well as the span of research (Subramaniam,
Nakkeeran and Mohapatra, 2021). The present research comprises of only 20 sample size
which could be considered more through covering large area. Also, the research has found
difficult in collecting data because the respondents are found to be less knowledgeable with
respect to the concept of talent management.
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Notes: What challenge are faced by Boots Plc while implementing talent management
strategies?
According to the viewpoint of “(Erickson. T., 2021)” in an organisation, Human
resource department face several challenges related to implement talent management
strategies at workplace. These challenges are faced at the time of attract or retain top talent
who meet all the requirements at all levels. Company also face challenge at the time of offer
training to employees. In terms of provide needful training to employees it is crucial to
understand their needs and capabilities so that proper train sessions are delivered to them.
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Notes: Standardising the review & engaging employee's: This strategy entails the
recruitment of best talent from the interviewees which assists in having organisational
success.
In relation to Boots Plc, the company adopts using staff training tools as they believes
that training & developing employee's skills is highly essential to experience business
success. Whereas, the competitor of Boots Plc that is Superdrug operates with a strategy of
standardising the reviews & engaging the employee's because they believes that when
employee's are engaged towards the organisational target then only they are able to retain
their talent and experience success.
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Notes: Interpretation: By above chart it is interpreted that 20 out of 20 representatives have
an understanding related to importance of talent management in a business organisation.
Notes: Interpretation: By above graph, it is interpreted that 18 people believe that talent
management is useful to attract or retain employees in Boots Plc while 2 respondents out of
20 believed that talent management is not helpful for organisation to attract or retain talent.
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Notes: Interpretation: By preceding graph researcher interpret that 8 respondents out of 20
representatives said that In collating training needs Boots Plc face challenges, however 6 said
that to find internal application is major challenge in implying talent management strategies.
In this 6 representative said that recognise growth potential is another challenge faced by
organisation while implementing talent management strategies.
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Notes: Interpretation: From above graph it is interpreted that 7 respondents out of 20
believed that Improved on-boarding experience is done due to talent management while 8
respondent said that strategic selection activity is major benefit of talent management enjoyed
by giant organisation. In this 7 respondents believed that talent management is important for
organisation because it keeps the top talent at workplace for longer time period.
Notes: Interpretation: By above information it is interpreted that 10 representatives out of
20 said that by developing career opportunities talent management affects operations
efficiency of company whereas 7 believes that have in-built mentoring option is best
approach of talent management that affect operational efficiency of Boots plc. In this 3
respondent said that due to talent management appealing culture is followed within
organisation that helps Boots plc to maintain efficient within operations.
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Notes: Interpretation- By above graph it is interpreted that 5 respondents out of 20 said that
talent management strategies are useful for organisation because it helps in retain skilled
workforce, 8 said that it attracts talented candidate and 7 said that it reduces the capability
gap using advanced technology due to which organisation can easily overcome with the
threats that they face within business industry.
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Notes: From above information it is also evaluated that to complete this project study both
primary and secondary sources are beneficial because from both source researcher collect
quality data that help people to understand the talent management concept in giant
organisation.
Notes: To overcome with the collateral training need challenge in talent management
strategies it is recommended that they use 360 degree tool to evaluate employee performance
along with using participative style of leadership so that every employees gives suggestion to
enhance the training strategies value (Self, Gordon and Jolly, 2019). This helps Boots plc to
attract or retain talented workforce for longer period of time.
Another recommendation is appropriate delegation of work to remove the challenge
related to examine the growth potential that Boots Plc when they apply talent management
strategies. In this manager could delegate the task to every employees as per their skills and
capabilities so that they show their high potential in attaining the targets and also satisfying
with the working condition (Chillakuri and Mahanandia, 2018). This helps company to attract
or retain talented workforce for longer period of time.
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Notes: While collecting information using primary source I observed that my strength
(problem solving skill, team management skill) helps me to collect information appropriately,
but due to lack of resources and communicating skill I feel hesitate in interact with
respondents. To improve my weak skills I have attend number of seminars, presentations etc.
to develop interacting skill so that I properly communicate with respondents of different
culture. Due to effective internet surfing skills I have collect information using already
published sources, books, journals on talent management strategies and challenges in Boots
Plc. Hence, the overall research help me in enhance future opportunities within business field.
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Conclusion
From the preceding information it is summarised that talent management is important
term for business organisation to attract or retain talent for longer period of time. This report
is conducted to achieve the aim of analysing best strategies of talent management to keep or
attract workforce and this aim had achieved by conduct proper research using primary or
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secondary sources to gathered the information. To complete the research, investigator adopts
the use of quantitative methods that helps in examine that most of people have an
understanding about talent management strategies and their importance. Therefore, using
Gantt chart and WBS chart researcher complete the research on time and in systematic
manner due to which proper recommendations are presented that leads organisation to attract
or retain talented workforce for longer period of time.
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References
Books and Journal
Abdollahbeigi, B., 2021. EXPLORING KEY FACTORS THAT INFLUENCE TALENT
MANAGEMENT. Lulu Press, Inc.
Bobhate, S., 2020. A Study of Talent Management Practices and Strategies in the Service
Sector. Available at SSRN 3711249.
Chillakuri, B. and Mahanandia, R., 2018. Generation Z entering the workforce: The need for
sustainable strategies in maximizing their talent. Human Resource Management
International Digest.
Dorasamy, N., 2021. THE SEARCH FOR TALENT MANAGEMENT COMPETENCE:
INCORPORATING DIGITILIZATION. International Journal of Entrepreneurship.
25(3). pp.1-21.
Forward, S. and Levin, L., 2021. A Detailed Approach to Qualitative Research Methods.
Hughes, J.C. and Christensen, J.D., 2021. Talent Management Innovation in a Time of
Unprecedented Disruption: Implications for Practice and Research. In Talent
Management Innovations in the International Hospitality Industry. Emerald
Publishing Limited.
Pandita, D. and Ray, S., 2018. Talent management and employee engagement–a meta-
analysis of their impact on talent retention. Industrial and Commercial Training.
Purssell, E. and McCrae, N., 2020. Reviewing Qualitative and Quantitative Studies and
Mixed-Method Reviews. In How to Perform a Systematic Literature Review (pp.
113-121). Springer, Cham.
Self, T.T., Gordon, S. and Jolly, P.M., 2019. Talent management: A Delphi study of
assessing and developing GenZ hospitality leaders. International Journal of
Contemporary Hospitality Management.
Sivathanu, B. and Pillai, R., 2019. Leveraging technology for talent management: foresight
for organizational performance. International Journal of Sociotechnology and
Knowledge Development (IJSKD). 11(2). pp.16-30.
Subramaniam, R., Nakkeeran, S. and Mohapatra, S., 2021. Research Methodology
Employed. In Team Work Quality. Emerald Publishing Limited.
Online
Erickson. T., 2021. Today’s Top 10 Talent-Management Challenges. [Online]. Available
through: <https://hbr.org/2008/06/todays-top-10-talentmanagement>
Malmstrom. H., 2021. The talent management strategies. [Online] Available through
<https://www.edapp.com/blog/10-talent-management-strategies/>
Staff Writer, 2018. The importance of talent management. [Online] Available through
<https://www.humanresourcesonline.net/the-importance-of-talent-management-and-
why-companies-should-invest-in-it>
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Conclusion
From the preceding information it is summarised that talent management is important
term for business organisation to attract or retain talent for longer period of time. This report
is conducted to achieve the aim of analysing best strategies of talent management to keep or
attract workforce and this aim had achieved by conduct proper research using primary or
secondary sources to gathered the information. To complete the research, investigator adopts
the use of quantitative methods that helps in examine that most of people have an
understanding about talent management strategies and their importance. Therefore, using
Gantt chart and WBS chart researcher complete the research on time and in systematic
manner due to which proper recommendations are presented that leads organisation to attract
or retain talented workforce for longer period of time.
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