Talent Management and Employee Retention: Marks & Spencer Case Study

This report investigates talent management strategies at Marks and Spencer, aiming to understand their significance in employee retention and growth. It identifies the importance of talent management for organizational development, analyzes the benefits of these strategies in attracting and retaining employees, and explores challenges faced due to inadequate talent management practices. The research employs a mixed-methods approach, incorporating literature review and data analysis from surveys to assess the impact of talent management on organizational productivity. Recommendations are provided for Marks and Spencer to enhance their talent management policies, focusing on strategic policy formulation and employee recognition. The report concludes that effective talent management is crucial for organizational development and improving employee productivity, while also addressing the challenges associated with poor talent management practices.

Unit 6 – Managing Successful
Business Project

Table of Content
 Research Topic
 Research Aim
 Research Objectives
 Research Questions
 Literature Review
 Research Methodology
 Data Analysis and Interpretation
 Recommendation
 Reflection
 Conclusion
 References

Research Topic
E- Portfolio: What talent strategies do the best companies use to attract and retain people?

Research Aim
“To study the significance of talent management strategies on the employee’s retention & growth”.
A case study of Marks and Spencer.

Research Objectives
 To identify the significance of talent management for the development of Marks and Spencer.
 To analyze key benefits of talent management strategies for attracting and retaining employees in the
organization.
 To indentify the issues that mainly experienced by the Marks and Spence due to lack of talent
management technologies.

Research Questions
 What is the significance of talent management for the development of Marks and Spencer.?
 What are key benefits of talent management strategies for attracting and retaining employees in the
organization ?
 Which are the issues that mainly experienced by the Marks and Spence due to lack of talent
management technologies ?

Literature Review
 Significance of Talent Management For The Development of Marks And Spencer.
According to the Ashley Brooks, ( 2019), determined talent management considered as an integral
part of the organization. HR professional is responsible to work on talent management so that
manager can conduct strategic hiring process and recruit top most talent for the organization. The
importance of talent management is increasing continuously because there is a huge demand of
talented employees at the marketplace.

Work breakdown structure

Gantt Chart

Research Methodology
-
It is analyzed that Research methodology is like a strategic framework that can aid to accomplish the
research process in an effective way. Methodology is containing as a blueprint that is utilized by the
researcher to complete the research appropriately. It is helpful to create, identify and execute the research
tasks property. Through research methodology, researcher can analyze & implement all the research
information and also maintained the validity & reliability of the research.

In which way, talent management affect the productivity of the
organisation?
29
1
Frequencies
A.
Positive
B.
Negative

In your opinion, what is the main benefit of talent management for organisation?
7
6
8
9
Frequencies
A. Better
Succession Planning
B. Strategic hiring
C. Performance
management

Which is the main challenge of talent management mostly
experiencing by the organisation?
9
68
7
Frequencies
A. High employee turnover
B. Lack of leadership
C. Unappealing
organisational culture
D. Lack of Digital Expertise

What are the various applications of talent management that mainly used by the
Marks and Spencer to attract & retain high potential & skilled employees in their
organisation?
10
8
7
5
Frequencies
A. Talent
Identification
B. Talent
development
C. Talent
Acquisition
D. Talent
Classification

What is the crucial role of HR manager of Marks and Spencer in
talent management?
7
96
8
Frequencies
A. Recruit top
talent
B. Formulate
effective policies

Recommendations
 On the basis of analysis & implementation of the data, there are few recommendations for the Marks
and Spencer company are discussed below -
 Organization need to focus on to formulate more Strategic policies which can help full to maintain the
employees. Marks and Spencer should provide appropriate recognition to their employees so that they
can understand their value.

Reflection
 In this research report, I have successfully completed my task and I am feeling so grateful to be
a part of this research project. I am considering it as a huge opportunity to understand the
importance of talent management and gain in-depth knowledge about the benefits and
challenges of the talent management for the organization. In this project , I had applied my
academic knowledge and experience and also used my existing skills and knowledge like my
communication & critical problems solving skills are good then I used these skills in this
research.

Conclusion
 According to this report it can be concluded that talent management play a significant part in the
development of the organization employees which is also improve the productivity. This report
identified the importance of talent management and various benefits of this to retain the best talent
in an organization. There are various challenges faced by the firm due to the poor practices of talent
management. This report conducted small research to identified the most appropriate outcomes.

References
 Chung, K.L. and D’Annunzio-Green, N., 2018. Talent management practices in small-and medium-
sized enterprises in the hospitality sector. Worldwide Hospitality and Tourism Themes.
 da Silva, C.S.R., 2017. Research design-the new perspective of research methodology. Journal of
Education, Society and Behavioural Science, pp.1-12.

Thank You