Report: Analyzing Talent Management and Workplace Planning at M&S

This report provides a comprehensive analysis of talent management and workplace planning within the context of Marks & Spencer (M&S). It begins by examining current labor market trends in the UK, such as wage expectations, workplace security, job satisfaction, and demographic shifts, and their impact on talent acquisition and retention. The report then delves into the legal requirements relevant to workplace planning, including employment laws, minimum wage regulations, overtime pay, workplace safety measures, and anti-discrimination policies. Based on these trends and legal frameworks, it identifies the necessary skills for a Marketing Manager role at M&S, emphasizing communication, marketing expertise, leadership qualities, and influencing abilities. Furthermore, the report includes a detailed job description and person specification for the Marketing Manager position, outlining responsibilities, qualifications, and desired personal characteristics. It also explores various recruitment and selection methods for effective talent resourcing and planning. Finally, the report evaluates the HR lifecycle to create an effective HR strategy, covering its stages, to enhance the overall talent management process at M&S.

resource and talent
planning

Table of Contents
INTRODUCTION ..........................................................................................................................3
P1- Trend in Labour market that influence on the talent management and workplace
planning.......................................................................................................................................3
P2- legal requirement for the workplace planning......................................................................4
P3- based on current trends and legal requirement to determine current and anticipated skills
requirement.................................................................................................................................5
P4- Job description and person specification for requirement and selection..............................6
P5- different recruitment and selection method for effective talent resourcing and planning
...................................................................................................................................................11
P6- HR life cycle applied to HR context.................................................................................12
P7- Stages of HR life Cycle......................................................................................................13
CONCLUSION .............................................................................................................................14
REFERENCES..............................................................................................................................15

INTRODUCTION
Talent management is important for every organization and it is process which is done
by Hr department of the company. This is necessary or the Hr department to ensure Right talent
for the right job can provide opportunities for the company.
This report will cover case study of M&S company which is top retailer company, and
they are dealing with the products like Clothing, food products and home appliances. This
report will analyze the labor market trends and the appropriate legal requirement which can
influence workplace planning. It will also determine the current and the anticipated skills
requirements in the context of company (Alhajjar And et.al., 2018). This report will apply the
Role of Marketing manager job and and provide person specification. It will also include
recruitment and the selection methods for the effective talent management and the resources
planning. In the end of this report will evaluate the HR life Cycle to create effective HR
strategy.
P1- Trend in Labour market that influence on the talent management and workplace planning
The new market trends are depended on the employment in the market or the economy
of the country. Understanding of the current trends in the market for the Marks & Spencer
company can be useful for them in the workforce planning and talent management. They can
bring the talented employees at their workplace who can help them to get the sues in their
business. Here are some Labour trend in the UK market.
Better wages for Living
Nowadays Labour required the minimum wages which can helps them to get the proper
living, and they day use the money for their daily food and living (Baum., 2018). This is an
basic need which can be followed by the Marks & Spencer companies for the workplace
planning. If the employees will get the proper wages from the company then the employees will
give their best in the task and help the company to achieve success in their business.
Shifty and security at the workplace
Labour trend the current time is the shiftily and security at the workplace which is
necessary for the employees because it can create fear in the employees mind. This is an need
of the employees which can be fulfilled by the Marks & Spencer company by making the
process for the employees. This polices will attract the candidates to work in for the company.

It will also attract the new talent in the market who are looking for the job so M&S will also
able to manage the talent at their workplace
Job satisfaction and learning
Employee now willing to work in the companies where they can see the future and work
as the better post in the future. M&S company can provide the facility to attract the customers
they can provide the training for the employees where they can learn the new skills which are
required to perform their job better and properly (Din., 2017). By providing the training and
learning opportunities thing in the job company can attract new talent and they can also
mansion this at the job post company can acquire the candidates who really want to be
something and they can take the higher position in the company in future and help company to
achi9ve their goals and their targets.
Demographics
Demographic Labour trends are related to the age group of the population In which
employees are more active, and they are having the talent to gain new opportunities. Currently
people between age group of 24 to 35 are talented and educated so company should recruit the
employees of this age group so they can bring talent within the workplace of M&S
P2- legal requirement for the workplace planning
There are many legal requirements which is necessary for the workplace planning. This is
an responsibility of the HR manager Marks & Spencer's company to plan the workplace, and
they also have to be aware about some legal requirement which can help them to provide the
employees rights and polices for the company related to the workforce planning.
Employment low
HR managers of the company have to make the polices for their employees so they can
get their rights at their workplace. In this lows employees get some rights where they can get
some benefits and if there is something wrong with them then they can have complained about
or go legally Employment law is the collection of laws and rules that regulate relationships
between employers and employees (Héder and Dajnoki., 2017). Employment laws say when an
employer can hire employees and when the employees can work. The laws cover what an
employer must pay the employee for their work. They create minimum requirements for working
conditions for employees.
Minimum wages law

As per this law government has decide the minimum wages for the employees which is
necessary for them for living. This is and responsibility of the HR managers of the company to
make the polices regarding this and provide the rights to the employees. If any of the employees
do not get the proper wages at their workplace, then they can go to the Hr managers and get the
proper help from them. Polices for this low are made by the HR manager
Overtime pay
Employees have the right to overtime pay. The Fair Labor Standards Act says that an
employer must pay time and half for any hours that an hourly employee works over 40 hours per
week. While there’s no maximum number of hours that an employee can work in a week, the
employer must pay overtime for each hour that an employee works over 40 hours in a week.
There’s no right to overtime for working on a Saturday or Sunday if the employee’s total hours
stay under 40 (Jembere., 2019). There’s also no limit to the number of days that an employee can
work in a week.
Shifty and security
The shifty and security is important for the employees because M&S company have the
implement policies in their workforce planning so employees can work confidently the
workplace of the company and they can give their best in the task some of the safety measures
for the workforce planning can be insurance of thee employees, medical facility and other things
which can protect them from any kind of injury or thing which is unsafe for the employees
(KALITA., 2019). HR manager have to make the polices related to thins so employees can freely
safe at the workplace of the Marks & Spencer and they can give their best in the task to make the
company successful in their business and it will also help plan their workforce and get talented
employees.
Anti Discrimination Law
Anti Discrimination should be concerned and implemented in the workplace of the
marks & Spencer company. This law is refers to the legislation which is designed to prevent
discrimination at the workplace. This law will help to protect the employees of the marks &
Spencer and their employees can feel safe I the workplace of the company .

P3- based on current trends and legal requirement to determine current and anticipated skills
requirement
As per the Labour market trends and the legal requirements company will the accurate
skills in the employees. Marks & Spencer company is looking for the marketing manager for
their company who can control and manage the marketing for the company. They will need some
of required skills in the marketing managers because marketing managers plays important role to
aware the people about the product of the M&S company so customers can buy the products
and satisfy their needs and their demand (Mohammed., 2016). Here are some skills which are
need in the marketing manager of the Marks & Spencer company –
Communication skills for the managers
Communication skills will be needed for the managers Job in M&S company if the
company because they can to communicate with the employees and control their activities so
they can provide information about the Task at the workplace and aware people about their
duty. Effective communication will show the professionalism in their work and the manager will
also manage the whole team so without communicating with the other team members they
cannot achieve success.
Influencing customers (Marketing)
It will be important for the marketing manager to have the proper knowledge about the
marketing and the tools which can help to run the campaign of the the Marks & Spencer
company. Marketing managers should have the knowledge about the market and they should
know how to analyze the market because this will be needed for the M&S company during the
expansion of the business in the other places. Influencing customers to but their product is the
skills which is needed by for the marketing Job and they should know how the attract customers
to but the product from the M&S. (Morethe, Swarts and Schultz., 2020).
Leadership quality (Leader's )
It is necessary for the senior leaders job to have the leadership quality because the
leader will lead the whole team, and they have to provide proper guidance to the other team
members, so they can do their work properly, and they can be motivated from the marketing
manager of the company.
P4- Job description and person specification for requirement and selection

Company Marks & Spencer’s
Post Marketing Manager
Location UK
Report to HR manager
Qualification Master’s Degree in MBA marketing
Responsibilities Run digital marketing, product promotion
activities, marketing by using various tools
etc.
Title of the job
Date: 11, June 2020
Qualification required Essential Desirable Met
Bachelors’ Degree, and Master’s Degree
in MBA marketing,
yes
Need of Experience
At least 10 years of experience in
marketing and it should be professional
organizations yes
Personal characteristics & conduct
 Candidate should have the
communication skills because they
have to communicate with their
other team leaders about the
marketing and the lead them
toward the success (asquier and
Villeneuve., 2017).
 Good teamwork skills are also YES

needed because they can to lead
the team and they should have
knowledge that how to lead the
whole team .
 Management skills which will be
need to manage the various task at
the same time. The candidate
should knowledge how to manage
the marketing activities and
employees who are working under
them to get better results and
outcomes for the company.
 Creativity and the writing skills
will need in the marketing
manager role
 Planning and organizing skills are
required in the marketing
managers because they have to
planning the marketing and they
are also responsible to
organization the marketing by
different tools so they can aware
the people about the product of
the company (Pride and Tatenda.,
2017).
 Motivational skills – motivations
kills should be needed to
motivate the employees how are

working under the marketing
manager of the company so the
other team members can give their
best in the task.
Roles and Responsibilities
 They are responsible to develop
the strategies related to the
company and the product
marketing.
 Experiment with a variety of
organic and paid acquisition
channels like content creation,
content curation, pay per click
campaigns, event management,
publicity, social media, lead
generation campaigns, copy
writing, performance analysis.
 They have to give the valuable
content for the blog and the
articles to attract people to visit
their website.
 Marketing manager have to
develop the digital marketing
campaign for the company for the
so promote their product ad
services according to the age and
interest of the people.
 They have to create and monitor
YES

the marketing budget on the
quarterly and annual basis and
also have to allocate the funds
widely (Prikshat And et.al., 2018).
 Measure the marketing campaign
performance on the market by
using the measuring and
controlling tools.
 Analyze the consumer behavior
and the also have to adjust the
emails and the advertisement
campaign according to needs of
the company and decided budget.
 The product valuable an engaging
content for the companies website
and the blogs which can attract the
customers, and they also have to
create the good relationship with
the market players and agencies
to gain knowledge about the
market.
Person specification- Marketing Manager
Essential Desirable
Education and qualification Educated from the Top MBA
marketing university a and
having high English-speaking
bleacher's degree

skills.
Experience Had work in top
organizations in the UK from
10 years and having good
experience of the most of the
markets (Rahman., 2018).
Marketing role at the xyz
organization
Communication skills Ability to provide proper and
accurate information in the
simple way so the listener and
understand easily, listen to the
others properly so I can
understand what information
they to give us.
Create flow of communication
at the workplace.
Special Knowledge Digital marketing Tools,
expert in content and social
media campaign in both
developing and organization.
Knowledge of google analysis
and Ad word, Awareness of
new marketing trends and
knowledge about most of the
markets.
Marketing campaign and
procedures, controlling and
managing marketing
campaign.
Title of the job Human Resource Manager
Date: 11, June 2020
Qualification required Essential Desirable Met
Bachelors’ Degree in HRM. yes

Need of Experience
At least 5 years of experience in HRM as
assistant with professional organizations yes
Personal characteristics & conduct
 Candidate should have the team
working skills for working with
other departments.
 Effective communication and
active listening for understanding
needs of employees. .
 Empathy for understanding
candidates’ behaviors and needs.
 Training and development skills
for increasing knowledge of
employees.
 Decision making skills for taking
better decision and supporting
company.
Yes
Yes
Yes
Yes
YES
Roles and Responsibilities
 They are responsible to motivate
employees
 Responsible for hiring best