Business Information Systems: TAPIS Training Course Analysis Report

This report analyzes the data and findings of a survey conducted on TAPIS, a professional training company, to evaluate the popularity of its various courses. The analysis is based on responses from 55 respondents assessing courses like Accountancy, Computer/IT, Procurement, HRM, and Management, among others. The report identifies the most and least popular courses, assesses the need for professional trainers, and evaluates the effectiveness of current trainers. Key findings include the popularity of HRM and Accountancy courses, the need for more trainers, and the impact of trainer quality on student satisfaction. The report concludes with recommendations for TAPIS, including incorporating more trainers, training existing faculty, and setting up feedback sessions to improve course performance and overall business outcomes. Action plans with timelines are also provided for each recommendation.

BUSINESS INFORMATION SYSTEMS

Introduction
In this chapter the researcher has analysed the data and the findings of the company Tapis. Tapis is a professional training company that
offers different courses to the company. Though Tapis has generated considerable profits over the years, some courses are preferable to
the students than others. Therefore these courses are more successful than the other courses of the institute. In other words some courses
generate profits while others incur losses. This assignment will help in evaluating the courses that are popular among the students and
those which are not popular. The assignment will help in assessment of the data by analysing the information from the 55 respondents
who are assessing the courses. This will help in analysing the courses which are profitable for the company and providing
recommendations to improve some courses that are incurring losses.

Q1. What are the courses that are offered by TAPIS?
Options Total
Respond
ents
Responses
received
Percentage(%)
Accountancy (ACC) 55 5 9.09%
Computer/IT (CIT) 55 5 9.09%
Procurement (PRO) 55 5 9.09%
Human Resources (HRM) 55 10 18.18%
Management (MAN) 55 10 18.18%
Health and Safety (HAS) 55 5 9.09%
Personal Skills (PER) 55 5 9.09%
Engineering (ENG) 55 5 9.09%
Sales and Marketing (SAM) 55 5 9.09%

Q2. Which courses do you think are booked mostly?
Options Total
Respondents
Responses
received
Percentage
(%)
Accountancy
(ACC)
55 15 27.27%
Computer/IT
(CIT)
55 10 18.18%
Personal Skills
(PER)
55 10 18.18%
Human Resources
(HRM)
55 10 18.18%
Management
(MAN)
55 10 18.18%

Q3. Which courses do you think are booked less?
Options Total
Respondents
Responses
received
Percentage(%)
Procurement (PRO) 55 15 27.27%
Health and Safety
(HAS)
55 15 18.18%
Engineering (ENG) 55 5 9.09%
Sales and Marketing
(SAM)
55 20 36.36%

Q4. Do you agree with the fact that there is a need of professional trainers for training the
students?
Options Total Respondents Responses
received
Percentage(%)
Strongly
agree
55 30 54.54%
Agree 55 20 36.36%
Neutral 55 0 0%
Disagree 55 5 9.06%
Strongly
Disagree
55 0 0%

Q5. Which courses do you think have sufficient number of trainers?
Options Total
Respondents
Responses
received
Percentage(%)
Computer/IT
(CIT)
55 15 27.27%
Personal Skills
(PER)
55 10 18.18%
Management
(MAN)
55 30 54.54%

Q6. Which trainers of the courses have been mostly successful?
Options Total
Respondents
Responses
received
Percentage
(%)
Accountancy
(ACC)
55 20 36.36%
Computer/IT
(CIT)
55 15 27.27%
Personal Skills
(PER)
55 5 9.06%
Engineering
(ENG)
55 10 18.18%
Management
(MAN)
55 5 9.06%

Q7. How far do you agree with the fact that all the trainers are able to guide the students
properly?
Options Total
Respondents
Responses
received
Percentage(%)
Strongly agree 55 5 9.06%
Agree 55 20 36.36%
Neutral 55 0 0%
Disagree 55 15 27.27%
Strongly
Disagree
55 15 27.27%

Q8. Which categories of the courses do you think are the best for the company named TAPIS?
Options Total
Respondents
Responses
received
Percentage(%)
Accountancy (ACC) 55 15 27.27%
Computer/IT (CIT) 55 10 18.18%
Personal Skills (PER) 55 10 18.18%
Human Resources
(HRM)
55 10 18.18%
Management (MAN) 55 10 18.18%

Q9. Do you agree with the fact that having less trainer for a subject can affect the business of the
company?
Options Total
Respondents
Responses received Percentage(%)
Strongly agree 55 5 9.06%
Agree 55 20 36.36%
Neutral 55 0 0%
Disagree 55 10 18.18%
Strongly Disagree 55 20 36.36%

Q10. Do you agree that there is a need of incorporating more trainers by TAPIS?
Options Total
Respondents
Responses
received
Percentage(%)
Strongly agree 55 20 36.36%
Agree 55 15 27.27%
Neutral 55 5 9.06%
Disagree 55 15 27.27%
Strongly Disagree 55 0 0%

Q11. What would you recommend for the betterment of the performance of TAPIS in future?
Options Total
Respondents
Responses
received
Percentage
(%)
Incorporating
more trainers
55 30 54.54%
Training up
the existing
faculty
55 15 27.27%
Providing
scopes for
mock tests
55 5 9.06%
Setting up
feedback
sessions
55 5 9.06%

Conclusion
From the above research, the researcher found that due to more popularity of HRM course, TAPIS should
implement HRM course as it may help in maximising the overall performance of TAPIS in future. Along with
HRM, accountancy course should be added as accountancy course has more number of demands on comparison to
any other course. As per research, the researcher concluded that course like engineering, students get bored of and
the lessons due to untrained faculty and thus the record of number of students getting this course failed to get
employed and the students agreed that hiring of professional trainers can improve the performance and thereby,
reducing the number the of trainers for management. The researcher concluded that accountancy are more
successful on comparison to other courses as per analysis report of the survey which means trainers of accountancy
is more efficient on comparison to others. As per outcome of the survey, the researcher got the outcome that
accountancy is the best course for the company. The researcher concluded that less number of trainers is affecting
the business of the company.

Recommendation
Recommendation 1: Incorporating more trainers
SMART Explanations
Specific The recommendation is specific because with the help of this
recommendation proper guidance can be provided to trainees.
Measurable The recommendation is measurable because large number of options will
available for trainers.
Achievable The recommendation is achievable as there will be proper implementation
of actions because of availability of number of trainers.
Reliable The recommendation is reliable because it will allow trainers as well as the
company to retain the trainees and provide proper trainings to them.
Time taken The time taken for the fulfilment of the recommendation is 6 days.

contd...
Action plan for recommendation 1
Plans Time taken
Setting up an interview for the candidates 3 days
Selecting the faculty members 2 days
Providing appointment letter 1 day

Contd...
Recommendation 2: Training up the existing faculty
SMART Explanations
Specific The recommendation is specific because with the help of this recommendation
trainers will become more efficient in work.
Measurable The recommendation is measurable because well-trained trainers will provide
trainings to the trainees.
Achievable The recommendation is achievable, as efficient trainings will be provided to
trainees.
Reliable The recommendation is reliable because proper training provided by the well-
trained trainers will fulfil demands of the trainees.
Time taken The time taken for the fulfilment of the recommendation is 5 days.

contd..
Action plan for recommendation 2:
Plans Time taken
Organising a meeting 2 days
Providing training 1 day
Clearing doubts 2 days

contd...
Recommendation 3: setting up feedback sessions
SMART Explanations
Specific The recommendation is specific because with the help of this
recommendation the organisations will come to know the problems or
issues that trainees would be facing.
Measurable The recommendation is measurable because feedbacks taken from the
trainees help to improve the drawbacks.
Achievable The recommendation is achievable as there will be proper implementation
of actions based on feedbacks.
Reliable The recommendation is reliable as it may allow the trainees as well as
organisation to avail all possible facilities provided by the organisation to
the trainees.
Time taken The time taken for the fulfilment of the recommendation is 4 days.

contd...
Action plan for recommendation 3:
Plans Time taken
Disseminating feedback forms 1 day
Collecting the feedbacks 1 day
Reaching up to a proper conclusion 2 days