HND L3 Unit 09: Team Building in Business - Analysis and Evaluation

This report examines team building within a business context, focusing on the benefits, characteristics, and dynamics of teams, with VEND as a case study. It discusses different types of teams, the purpose of team building, and the characteristics of effective teams, including shared goals, defined roles, and effective communication. The report also delves into team dynamics, emphasizing open communication and alignment. Theories such as Belbin's team roles and Tuckman's team development model are applied to analyze team performance and cohesiveness. Furthermore, the report reflects on personal development within a team environment and proposes ways to improve team effectiveness. The document highlights the importance of team building for fostering innovation, increasing productivity, and achieving organizational goals. Desklib provides access to similar resources and solved assignments for students.

Team Building in Business

Table of Contents
PART 1....................................................................................................................................................3
Reflective Report.....................................................................................................................................3
PART 2.......................................................................................................................................................4
Introduction.................................................................................................................................................4
Type, purpose and characteristics of team...............................................................................................5
Characteristics of team in selected organization......................................................................................7
What makes an effective team.................................................................................................................8
Benefits of team in business:...................................................................................................................9
Belbin’s theory........................................................................................................................................9
Tuckman team development model:......................................................................................................11
Overall performance and effectiveness of a team along with the ways to improve team cohesiveness. 12
Conclusion.................................................................................................................................................13
References.................................................................................................................................................15

PART 1
Reflective Report
Purpose: The purpose is to examine benefits of working in a team. Being a team
member, it is possible to learn from others. A lot of people having unique skill set work in a team
together. Here, team working not only helps in improving knowledge but it also improve
productivity, interpersonal skills, communication skills and more. Working in a team is a great
pleasure for me as it gives opportunity to learn from co-workers. It is possible to learn from their
skills, knowledge which help in getting growth in future period of time. Here, main purpose is to
learn how to communicate with different people, work collaboratively with each other.
Scope: The scope of working in a team is for career growth, skill development, future
betterment and so on. But, it is required to have certain skills such as communication skills,
interpersonal skills, optimistic attitude and more while working with a team. While working in a
team, it is essential to maintain proper communication with team members. Sometimes, one
needs to cover up the weak points of fellow team members. Taking part in a lot of team building
activities helps in maintaining proper communication with co-partners in activities and project.
Leadership qualities also help me in providing guidance, support to other team member.
Collaboration is one of my capabilities which help in working with co-workers in an effective
manner. Hence, there is great scope of career development and enhancement during tam building
activities.
Objective: Here, main objective is to improve skills and abilities or future betterment.
Main objective behind participating in team activities is to become a good team worker who
effectively participate in different organizational activities.
Outcomes: Here, the expected outcomes have been assessed through a personal
development plan which is mentioned below:
Learning target Development
opportunities
Criteria for judging
attainment
Time period
Critical Thinking With this, I will be able
to bring positive
For this, I will
analyze my own
It will take 3
months to develop

outcomes within team. It
will allow me to give
best possible solutions
for addressing issues
related to team.
performance and all
take feedback from
my co-workers.
this skill.
Time management Time management skills
will help me in preparing
proper schedule where I
can prepare suitable
schedule in order to meet
with set deadlines. It will
help me to attain the
team goals in an effective
manner.
I will evaluate my
performance on the
basis of deadlines set
for work.
6 months has been
decided to develop
this skill.
PART 2
Introduction
Team work refers to the collective efforts of several individuals to attain common goals
of business. Team building refers to create a team of several individuals who work together with
an aim to attain common goals. Here, different individuals work in a collective manner in order
to realize organizational objectives. In business, team building activities helps in motivating
people and also assists them in identifying strengths, and addressing weaknesses for future
betterment. Maim aim to team building is to promote collaboration at work place (Ying, 2018).
In present report VEND is taken into consideration. It is a prestigious company of UAE. It is a
retail POS system which allows users to add product for sales quickly by use of scanner or by
tying keywords manually. In give assignment purpose of team, characteristics of team, role of
team in existing business has been discussed with application of suitable theories and framework.
Further, the report comprises dynamics of team and also the way in which they attain set goals.

At end, own ability and feedback has been covered in the given assignment to improve future
performance.
Type, purpose and characteristics of team
Types of team:
Functional teams: It is a team which is permanent and the members of this team are
belong from the same department but they have different responsibilities.
Cross-functional team: This type of team is made with different people belong from
different departments of organization. Here, people from different domain work together for
success of business entity.
Self-managed teams: Here, team members work independently without any supervision
of managers. This category is related with high performing teams who has the competency to
perform work with limited supervision.
Purpose of team
In current competitive environment team building is really imperative in order to ensure
betterment of business entity. A single person cannot solely handle all the business operations.
Different people have different competency which can used with team building practice. Hence,
evolution of team is really important. In context of VEND, it is working at large level thus team
formulation is crucial for maintaining consistency in business. Purpose of team building is
mentioned below:
Boosting team performance: While working on a project together, team members get a
chance to know each –other. They get to know about strengths, weaknesses, interest while
working together for accomplishment of project. Here, understanding developed during project
helps to coordinated in better manner during future projects. In context of VEND, they believe in
collective work culture (Allen, 2018). For this, they give opportunity to employees to interact
with each other so that they can work collaboratively for success of organization. It helps
improving efficiency of work force as they are satisfied with their work.
Team sprit and motivation: On the achievement whole team members celebrate it
together. They enjoy with each other, make fun which motivate them to achieve more milestones

in future period of time. Celebration, fun, cheering together strengthen the bond of team
members. Each and every team bonding activity encourage employees uplift their work. In
reference of VEND, team building activities facilitate positive team bond which further motivate
employees to work with maximum level of efficiency for success of business entity.
Fostering of innovation and creativity: Here, team building activities not only bring
people together but also facilitates creativity within organization (Taylor, Ryan and Elphinstone,
2020). Workplace collaboration is regarded as the key of organizational success. In VEND, they
motivate people to work in a team. They also organize such activities where team members can
interact with each other. Collaborative environment foster innovation and creativity which is
integral for sustaining in current competitive market place.
Increase productivity: Productivity is the main reason of team buliding practice in
VEND. By sharing the work load, it is possible to enhance productivity of individuals as well as
organization. During team working, individuals can obtain new skills and also have opportunity
to sharpen their existing skills. This process make each and every team members more efficient
and they take less time to complete a task over the period of time.
With above points, it is analyzed that team building activity is helpful in improving
productivity, fostering creativity, boosting team performance which further leads company
towards sales & revenue.
Characteristics of team in selected organization
Team is made with different individuals who posses skills, knowledge which is unique to
each and every team members. There are certain characteristics that make a team more effective

so that they can accomplish projects in rightful manner. In case of VEND, major chracterstics of
team are stated below:
Shared goals: Team members work together for accomplishment of common goals.
Their personal goals might differ but they are required to have similar goals in context of
organization. Each & every team member works for realization of organizational goals (Rong,
Zhang and Xie, 2019). When, team members work for same objectives, it creates synergy and
improves overall performance of company. In reference of VEND, they ensure that all the team
members have similar objectives. It will help in ensuring success of entity in longer run.
Clearly define roles: It is one of the integral characteristics of team wherein role of each
individual team members is define in detailed manner. Each and every team member has some
distinct abilities which need to utilize at maximum level. In this context, they need to well aware
about their roles & responsibilities. In VEND, managers clearly define role of team members
with an aim to minimize ambiguity and offer clarity to team members. They not only define roles
but also communicate it to individuals.
Shared knowledge & skills: While working in a team, people also share their knowledge,
skills with each other. Here, other team members get a chance to learn from a team members
who has some additional knowledge about a particular aspect. In an effective team, people do not
show-off their skills rather they assist each other in gaining new knowledge and experience
(Guffey and Loewy, 2021). In reference of VEND, managers also put efforts to make such a
team wherein team members have immense coordination. They provide a platform where
employees can share their knowledge, skills and abilities with each other by considering overall
success of organization.
Effective & timely communication: Communication is an integral characteristic of team
building practice. It is important to maintain proper communication amongst team members with
an aim to avoid ambiguity at work place. Lack of communication might create a lot of issues
within company. Sometimes, it might create misunderstanding among team members. In
reference of VEND, they ensure to maintain timely communication in team so that each & every
member remains familiar with the situation. Effective communication also helps in strengthening
the bond of team members which further lead the whole team towards growth & success.

Mutual respect: In team several people work collaboratively to attain set goals.
Sometime, people of different designation also work together in a group. It is required to
maintain mutual respect in team rather embracing each-other. Here, subordinate are expected to
pay significant respect to superiors whereas superiors are also required to help, guide juniors
wherever required (Fitzpatrick, 2021). In context of VEND, they make sure that each & every
team member respects each-other. They need to work collaboratively instead of finding mistakes
in each-others work.
What makes an effective team
An effective team is likely to share their thoughts, opinions for success of business. They
communicate with each-other consistently. Here certain aspects of effective team are mentioned
below: Team dynamics also play major role in formulation of effective team. These dynamics
moreover depend on personalities of team members and it also influence with the way, team
members interact with each other. When team members trust each other, it leads towards positive
dynamics. Here certain aspects of effective team are mentioned below:
Open communication: It is the most crucial team dynamic wherein team members
willingly communicate with each- other. Communication is a process which is really helpful in
resolving issues between team members. It brings clarity and also help in strengthening the bond
for future betterment (Chen, 2019). In addition to this, communication also provides significant
information to every individual engage in the project. With this, they are able to attain set goals
in future period of time. In VEND, managers ensure to maintain proper communication so that
employees remain clear about their roles & responsibilities towards project.
Alignment: As per this, team members are required to understand their roles, duties in
attainment of project objectives. They need to align their skills, behavior in favor of team. Each
and every team member need to have necessary skills so that they can perform assigned role with
greater efficiency. This alignment helps in making optimum use of skills of team members which
further enhance their overall level of satisfaction. In VEND, managers assign roles & duties to
every person which best meet with their abilities

Benefits of team in business:
In current competitive environment team building is really imperative in order to ensure
betterment of business entity. Team members are able to contribute in business with their
different skills and potential. Here benefits of team building in business are mentioned as under:
Facilitating innovation: It is also a major purpose of team building wherein team
introduce innovation, creativity as well as advancements at work place. When people work with
such people with whom they are comfortable, it enables them to undertake meaningful
innovation. It further help in development of creative as well as innovative business ideas for
success of business entity.
Enhance efficiency of individuals: Workload is shared by team members if, some people
have less amount of work then they can assist other team members. With this collaboration, it is
possible to finish the project promptly which increase performance of workforce. Here,
individual employee is able to contribute in success of overall project in an efficient manner.
Belbin’s theory
In teams, different roles are performed by different team members. Roles are assigned to
team members as per their capabilities, skills and knowledge. Here, main aim is to make
maximum use of potential of every individual within team. In context of this Belbin’s theory
roles of team members in VEND are mentioned below:
Action oriented roles:
 Shaper: Here, one is responsible to challenge the team members in order to influence
them to bring best practices at work place. These are usually extrovert people who like to
encourage others. They take obstacles as opportunities of growth & enrichment. Implementer: These are the people who believe in getting the work done. They put
efforts in order to turn the ideas into reality. They emphasis to take actions rather merely
preparing plans (Clutterbuck and et. al., 2019).
 Completer-finisher: Role of completer in VEND is to ensure that whole project is
complete thoroughly. They analyze each & every aspect of project and even pay attention
to smallest details. In addition to this, they work as per the deadlines and push others to
meet with deadlines in an effective manner.

People oriented roles:
 Coordinator: In VEND, coordinator are responsible to guide other co-workers to embark
their efforts in right direction. They are well aware with value of each team member and
have exponential listening abilities. Team worker: Here, these members of respective organization are ready to support each
& every person and also ensure that all the people work effectively (Moyle, 2018).
 Resource investigator: In VEND, resource investigators are inquisitive, curious as well
as innovative. They always explore different options and also act as negotiator on the
behalf of entire team.
Thought oriented roles:
 Plant: Here, these team members of respective entity are highly innovative & creative.
They always introduce new, unique as well as creative ideas for betterment.

 Monitor: Monitor of VEND evaluate the ideas which are introduced by other individuals.
Pros & cons also evaluated by these people while examining the idea (Patel and et. al.,
2021).
 Specialist: These team members of respective company are specialized in certain aspects.
With excellent skills, they can work efficiently for success of business entity.
Tuckman team development model:
This is a model which is applied in order to structure and maintain a team in an effective
manner. Here, different stages of team development followed by VEND are mentioned as under:
Forming: In this, team is just started thus every individual who is a part of team is highly excited
to embark on a new journey. They are excited to learn more new skills, knowledge with other
team members (Ben-Hafaïedh and Ratinho, 2019).
Storming: Here, tasks are allocated to each team members of respective business entity.
Here, initial feeling of excitement is replaced with personal clashes of team members.
Norming: In this, team members start to notice and also appreciate each-other on
remarkable performance. Here, co-workers work in cohesive manner rather keeping grazes &
conflicts.

Performing: At this stage, employees of VEND are highly familiar with work
environment so they tend to work with higher motivation and without supervision.
Adjourning: It is the stage wherein project has been completed so team is disbanded.
However, people have been developed close relation & bond while working together so they can
come up together for any other project in future period of time (Yan and et. al., 2020).
Overall performance and effectiveness of a team along with the ways to improve team
cohesiveness
Cohesiveness is related with unity in team while all the team members work together for
attainment of similar goals. It is about to formulate such a group where everyone feels that they
are significantly contributing in organizational success. there are certain ways of improving
cohesiveness within respective company that are mentioned below:
Define goals: It is important to determine goals of overall team in order to minimize
internal conflicts and offer clarity to each and every team member regarding their roles &
responsibilities.
Training and development: In VEND, they offer suitable training to all the team
members in order to improve their skills and potential to perform assigned work with greater
efficiency.
Build trust: Building trust among team members is really important for strengthening the
relationship and bond of individuals. In this context, managers of VEND make sure to adopt trust
building practices for success of business entity.
Conflicts are the mismatch of thinking of two individuals over same aspects. While
different people work in a team, conflicts often take place amongst team members. Resolving
conflicts is vital to maintain positive environment at work place. It is possible when each
member comfortable enough to resolve conflict and ready to undertake public discussion for
resolving conflicts (Lawrence, 2019). It helps in maintaining positive relations amongst team
members which further lead towards goal accomplishment. In VEND, managers make sure to
maintain positive environment at work place. They put efforts in order to minimize internal
conflicts & grazed within company.