Strategies for Team Cohesion, Performance and Effectiveness

This report delves into the crucial aspects of team effectiveness, exploring how team dynamics can either support or hinder performance. It outlines strategies to enhance team cohesion, participation, and overall performance, including the importance of clear roles, responsibilities, and interdependence among team members. The report also provides detailed insights into consensus-building techniques, such as issue clarification, exploring alternative solutions, and making necessary amendments to reach an agreement. Furthermore, it explains issue resolution strategies, emphasizing a three-stage process: preparing for resolution by acknowledging the conflict and agreeing to a cooperative process, understanding the situation by clarifying positions and analyzing the underlying issues, and finally, reaching an agreement through collaborative decision-making. The report underscores the importance of communication and a focus on team goals throughout these processes.

Running Head: LEAD AND MANAGE TEAM EFFECTIVENESS 0
Lead and Manage Team Effectiveness
Student Details
11/8/2018

Lead and Manage Effectiveness 1
Assessment 2
Question1. Explain how group dynamics can support or hinder team performance.
Answer: Performance of a team strongly depends on the team dynamics. Either interaction is
positive or negative, team performance is affected largely. Poor group dynamics has
adverse effects on morale and productivity. It damages morale, undermine productivity
and team would not be able to take right decisions. This results in unproductivity and
unsuccessful outcomes. Positive team dynamics makes team members know their roles
and responsibilities and they help each other in completing tasks.
Question2. Outline strategies that can support team cohesion, participation and performance.
Answer: Strategies that support team cohesion, participation and performance are:
 Employees need to work in the direction that allows meeting the organization’s goals
and objectives.
 Team consultation is important as it allows clarification of roles and responsibilities
of each team member and makes them ensure that their ideas and brainstorms would
be appreciated. Consultation methods include interviews, meetings, brainstorming
sessions and intranet/email communication.
 To make the team understand that how the success and failure of one person in the
team affects the performance of the entire team, team should be made interdependent.
Question3. Explain strategies for gaining consensus.
Answer: Strategies for gaining consensus:

Lead and Manage Effectiveness 2
 Issue clarification: clarify the issue with everyone in the team and make sure that each
team member understands the issue and provide relevant information with the
members.
 Issue exploring and alternative solutions: Exploring issues give initial ideas and
reactions and tells about the understanding of all stakeholders. Gather alternative
solutions and discuss on their pros and cons. Eliminate alternative methods that are
not useful.
 Selection of proposal: best idea need to be identified and the main concern of
stakeholders should be satisfied.
 Amendments in the chosen proposal: proposal chosen should cover all the concerns
and if possible amendments are needed that make the idea acceptable, apply those
amendments.
 Check for and reach agreement on the outcome: it is not necessary that everyone
agrees at the final stage. In such a case there is need to go back and look for common
agreements and ideas.
Question4. Explain issue resolution strategies.
Answer: Issue resolution strategies are needed whenever team crosses the mark of healthy
difference of opinions. Conflict resolution is a three stage process which is explained as
follows:
Step1: Prepare for Resolution
 Acknowledge the conflict- before resolving, acknowledgement is necessary. It might
be possible that it can be resolved by healthy discussion. Hence, if one is concerned
about the conflicts in the team, he/she discuss it with team members.

Lead and Manage Effectiveness 3
 Discuss the impact: impacts of conflicts on the team performance and dynamics are
always discussed.
 Agree to cooperative process: conflicts must be resolved by putting the team first, and
keeping ones ideas and opinion s aside for the time being.
 Agree to communicate: communication should be open throughout the process of
conflict resolution process.
Step 2: Understand the situation
 Clarify positions: each team member has their own unique beliefs and ideas, so it is
necessary to know their position on the conflict too.
 Make a list of facts, beliefs and assumption underlying each position.
 Analyse the situation in smaller groups
 Assemble back as a team.
Step 3: Reach agreement: after knowing the position of the person, team should decide what
actions should be taken.