Team Development and Organizational Behaviour: A Project Analysis
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AI Summary
This project delves into the realm of organizational behavior and its impact on team development. It begins by exploring methods for building effective teams, emphasizing the importance of communication, employee involvement, and fostering teamwork. The project then analyzes various team development theories, including Tuckman's stages of team development and Deutsch's theory of competition and cooperation, offering insights into their application in real-world scenarios. Furthermore, it examines the philosophies of organizational behavior, such as motivation, individual differences, and the whole person concept, and how they influence employee behavior both positively and negatively. The relevance of team development theories is analyzed in relation to organizational behavior, highlighting how these theories can be utilized to improve team performance and achieve organizational goals. The project concludes by underscoring the significance of understanding employee behavior and implementing strategies to foster a positive work environment.
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ORGANIZATIONAL BEHAVIOUR
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Executive summary
Team works are needed to be encouraged by every organization. It is often found that behaviours
of employees impacts over an organizational behaviour. It is the responsibility of managers to
formulate an effective and motivating work culture for increasing confidence among employees.
Organizational behaviour is a tool that can be used Teamwork can be made more efficient by
employing components of organizational behaviour for reaching at a desired outcome. Team
development theories can be analyzed for understanding the ways in which an organisation need
to develop strategies for team development with the help of theories associated with team
development. This study is going to focus on the procedures of team development with the help
of relevant theories. An attempt has been made to get a clear understanding regarding ways in
which a team can be made effective by properly applying theories related to team development.
2
Team works are needed to be encouraged by every organization. It is often found that behaviours
of employees impacts over an organizational behaviour. It is the responsibility of managers to
formulate an effective and motivating work culture for increasing confidence among employees.
Organizational behaviour is a tool that can be used Teamwork can be made more efficient by
employing components of organizational behaviour for reaching at a desired outcome. Team
development theories can be analyzed for understanding the ways in which an organisation need
to develop strategies for team development with the help of theories associated with team
development. This study is going to focus on the procedures of team development with the help
of relevant theories. An attempt has been made to get a clear understanding regarding ways in
which a team can be made effective by properly applying theories related to team development.
2

Table of contents
Project 2...........................................................................................................................................4
Introduction......................................................................................................................................4
Task 1...............................................................................................................................................4
1.1 Explaining methods for making an effective team (P3)............................................................4
1.2 Analysing team development theories.......................................................................................5
Task 2...............................................................................................................................................7
2.1 Applying philosophies of organizational behaviour (P4)..........................................................7
2.2 Exploring ways in which philosophies regarding organizational behaviour affects behaviour
in negative and positive way (M4)..................................................................................................8
2.3 Analysing relevance of theory of team development (D2)........................................................9
Conclusion.....................................................................................................................................10
Reference List................................................................................................................................12
3
Project 2...........................................................................................................................................4
Introduction......................................................................................................................................4
Task 1...............................................................................................................................................4
1.1 Explaining methods for making an effective team (P3)............................................................4
1.2 Analysing team development theories.......................................................................................5
Task 2...............................................................................................................................................7
2.1 Applying philosophies of organizational behaviour (P4)..........................................................7
2.2 Exploring ways in which philosophies regarding organizational behaviour affects behaviour
in negative and positive way (M4)..................................................................................................8
2.3 Analysing relevance of theory of team development (D2)........................................................9
Conclusion.....................................................................................................................................10
Reference List................................................................................................................................12
3

Project 2
Introduction
Organizational behaviour can be studied for understanding behaviour of teams. Organizational
goals can be achieved only with the help of a good team work. This section of the study is going
to discuss about the ways in which team behaviour influences organizational behaviour. An
attempt is and to identify influences of power, politics, motivation and culture on team
performance. A discussion is made regarding different philosophies related to organizational
behaviour. Team can be developed with the help of theories related to team building and
development.
Task 1
1.1 Explaining methods for making an effective team (P3)
Teamwork enhances organizational growth and performance. Presence of a team does not ensure
success of an organisation rather an effective team can help an organisation to achieve success.
An effective group can be build up by making use of communication because it is the only tool
for improving performance of any organization (Norton et al. 2014, p.52). British gas and Edf
could incorporate communication channels for ensuring effective teamwork.
In a team, members should conduct open discussion and this open discussion can open avenues
for developing strategies regarding effective team works. On the contrary, an effective team
tends to slow down development process in an organisation. For example: ineffective teamwork
in British gas and Edf might pose challenge in managing performance of these organisations.
Improper communication among team members results in low quality of work. Lack of
agreeableness could prove harmful for teamwork because conflicting viewpoints distracts a team
from achieving organizational objectives. Organizational goals can be achieved only with the
assistance of effective team (Pitesa et al. 2013, p.234). An effective team can build by
maintaining a relation among each employee and it is the responsibility of a leader to manage a
team with their managerial skills. Teamwork need to be fostered by involving employees in a
team work. A group of employees might be able to resolve a problem in a more effective manner
4
Introduction
Organizational behaviour can be studied for understanding behaviour of teams. Organizational
goals can be achieved only with the help of a good team work. This section of the study is going
to discuss about the ways in which team behaviour influences organizational behaviour. An
attempt is and to identify influences of power, politics, motivation and culture on team
performance. A discussion is made regarding different philosophies related to organizational
behaviour. Team can be developed with the help of theories related to team building and
development.
Task 1
1.1 Explaining methods for making an effective team (P3)
Teamwork enhances organizational growth and performance. Presence of a team does not ensure
success of an organisation rather an effective team can help an organisation to achieve success.
An effective group can be build up by making use of communication because it is the only tool
for improving performance of any organization (Norton et al. 2014, p.52). British gas and Edf
could incorporate communication channels for ensuring effective teamwork.
In a team, members should conduct open discussion and this open discussion can open avenues
for developing strategies regarding effective team works. On the contrary, an effective team
tends to slow down development process in an organisation. For example: ineffective teamwork
in British gas and Edf might pose challenge in managing performance of these organisations.
Improper communication among team members results in low quality of work. Lack of
agreeableness could prove harmful for teamwork because conflicting viewpoints distracts a team
from achieving organizational objectives. Organizational goals can be achieved only with the
assistance of effective team (Pitesa et al. 2013, p.234). An effective team can build by
maintaining a relation among each employee and it is the responsibility of a leader to manage a
team with their managerial skills. Teamwork need to be fostered by involving employees in a
team work. A group of employees might be able to resolve a problem in a more effective manner
4
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in compare to a single employee. On the other hand, a team becomes ineffective if leaders are
able to involve employees in a decision making process. It can be analysed that effective team
can be built up with the help of communication, fostering of teamwork and employee
involvement procedures.
1.2 Analysing team development theories
Corporate dynamics can be achieved by developing teams. There are a number of team
development theories that can be adopted for making an organisation dynamic. Team can be
build with the proper analysis of team development theories. Several theoreticians have
propounded theories for encouraging teamwork and group development. These include
Tuckman's teamwork theory and Deutsch’s Theory of competition and cooperation.
Tuckman’s Team development theory
Tuckman has propounded team development theory by diving teamwork into various stages.
This theory can be adopted by British gas and Edf for developing a team. This theory helps
leader to distinguish different stages of team development. A team can be developed by making
use of effective team development theory. In groups where people come together is able to feel
the capability to coordinate among them. As per the opinion of Williams(2014, p.760),
Tuckman's team development theory believes that a team can be divided into two groups namely
formal and informal group. An organisation can differentiate among formal and informal group
by taking assistance from this theory.
Figure 1: Tuckman’s Team Development Theory
5
able to involve employees in a decision making process. It can be analysed that effective team
can be built up with the help of communication, fostering of teamwork and employee
involvement procedures.
1.2 Analysing team development theories
Corporate dynamics can be achieved by developing teams. There are a number of team
development theories that can be adopted for making an organisation dynamic. Team can be
build with the proper analysis of team development theories. Several theoreticians have
propounded theories for encouraging teamwork and group development. These include
Tuckman's teamwork theory and Deutsch’s Theory of competition and cooperation.
Tuckman’s Team development theory
Tuckman has propounded team development theory by diving teamwork into various stages.
This theory can be adopted by British gas and Edf for developing a team. This theory helps
leader to distinguish different stages of team development. A team can be developed by making
use of effective team development theory. In groups where people come together is able to feel
the capability to coordinate among them. As per the opinion of Williams(2014, p.760),
Tuckman's team development theory believes that a team can be divided into two groups namely
formal and informal group. An organisation can differentiate among formal and informal group
by taking assistance from this theory.
Figure 1: Tuckman’s Team Development Theory
5

(Source: Pillutla, 2013, p.15)
This theory can provide a framework to organisations like British gas and Edf for ensuring
dynamic cooperation. One of the weaknesses of this theory is that development process may not
occur in sequential order as advocated by Tuckman. It might happen that issue of earlier stages
might pose a challenge of team development procedure and ultimately affect dynamic
cooperation of an organization.
Deutsch’s Theory of competition and cooperation
The theory of competition and cooperation has been propounded by Deutsche for demonstrating
the significance of teamwork in an organisation (Shore and Wright, 2015, p.23). It tries to
identify ways in which collaborative work can prove fruitful for an organisation. Team members
are interdependent on each other for completion of a particular task.
Figure 2: Deutsch’s Theory of competition and cooperation
(Source: Thau, 2014, p.10)
This theory can be useful in understanding conflicts among a group. Resolving of conflict is an
important aspect of any organisation because it assists a team for managing among team
members and achieved success. British gas and Edf need to develop teamwork and team
dynamics by working in a coordinated manner. Deutsch's theory can help British gas and Edf to
identify complexities that is present in a team.
6
This theory can provide a framework to organisations like British gas and Edf for ensuring
dynamic cooperation. One of the weaknesses of this theory is that development process may not
occur in sequential order as advocated by Tuckman. It might happen that issue of earlier stages
might pose a challenge of team development procedure and ultimately affect dynamic
cooperation of an organization.
Deutsch’s Theory of competition and cooperation
The theory of competition and cooperation has been propounded by Deutsche for demonstrating
the significance of teamwork in an organisation (Shore and Wright, 2015, p.23). It tries to
identify ways in which collaborative work can prove fruitful for an organisation. Team members
are interdependent on each other for completion of a particular task.
Figure 2: Deutsch’s Theory of competition and cooperation
(Source: Thau, 2014, p.10)
This theory can be useful in understanding conflicts among a group. Resolving of conflict is an
important aspect of any organisation because it assists a team for managing among team
members and achieved success. British gas and Edf need to develop teamwork and team
dynamics by working in a coordinated manner. Deutsch's theory can help British gas and Edf to
identify complexities that is present in a team.
6

Task 2
2.1 Applying philosophies of organizational behaviour (P4)
Organizational behaviour is based upon the concepts of organization’s nature and behaviour of
organisation. The fundamental concepts of organizational behaviour include motivation,
individual differences, whole person and dignity. An organisation comprises of different types of
employees representing unique nature and it is the responsibility of a manager to manage their
behaviours accordingly otherwise stereotypical behaviours that pose a challenge to
organizational behaviour as a whole. It has been found that individual behaviours are able to
create affect over organisations behaviour (Suma and Lesha, 2013, p.52). In this context, it can
be said that behaviour of managers can directly impact employee’s behaviours.
Figure 3: Organizational Behaviour
(Source: Hands, 2015, p.10)
Organizational philosophies can be adopted by British gas and Edf for enabling their team
members to work in collaboration. Employees are to be treated in a dignified manager so as to
achieve better performance. An employer could make use of principles of organizational
behaviours for managing behaviours of employees. Manager had to deal with de-motivating
7
2.1 Applying philosophies of organizational behaviour (P4)
Organizational behaviour is based upon the concepts of organization’s nature and behaviour of
organisation. The fundamental concepts of organizational behaviour include motivation,
individual differences, whole person and dignity. An organisation comprises of different types of
employees representing unique nature and it is the responsibility of a manager to manage their
behaviours accordingly otherwise stereotypical behaviours that pose a challenge to
organizational behaviour as a whole. It has been found that individual behaviours are able to
create affect over organisations behaviour (Suma and Lesha, 2013, p.52). In this context, it can
be said that behaviour of managers can directly impact employee’s behaviours.
Figure 3: Organizational Behaviour
(Source: Hands, 2015, p.10)
Organizational philosophies can be adopted by British gas and Edf for enabling their team
members to work in collaboration. Employees are to be treated in a dignified manager so as to
achieve better performance. An employer could make use of principles of organizational
behaviours for managing behaviours of employees. Manager had to deal with de-motivating
7
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behaviours and an identification of such behaviours can help them to devise strategies for
motivating them. Apart from working on behaviours of employee, managers also need to manage
their stereotypical behaviours because it has been found that employees get influenced by their
leader’s behaviours. Manager need to encompass concepts of organizational behaviour for
improving organisation’s culture and improving performance of both employee as well as
organisation (Tavri et al. 2015, p.300).
In organisations like British gas and Edf, organizational behaviour can be used for conducting
effectiveness of communication. Job satisfaction levels can be improved with the help of these
OB philosophies. Attitudes of employees put emphasis upon an organisation because they are
unable to manage employees. Behaviour puts impact over motivational factors. Every
organisation is required to manage emotions as well as attitudes of an organisation. Attitudes are
meant for shaping performance of a team. Whirl working in a team, an individual is required to
ensure that their behaviours are not influencing team, performance. There are three types of
attitudes that are associated with organizational behaviours:
❖ Organizational commitment
❖ Job satisfaction
❖ Job commitment
The satisfaction levels of employees might pose challenge to organizational behaviours. It has
been found that an organisation is required to encourage positive attitudes by improving
organizational culture. Managers can apply these organizational philosophies for achieving
managerial excellence (Toga et al. 2014, p.645). Team work can be improved with the assistance
of the philosophies.
2.2 Exploring ways in which philosophies regarding organizational behaviour affects
behaviour in negative and positive way (M4)
The behaviours of employees tend to influence organizational behaviours in both positive as well
as negative manner. Behaviours of employees put significant impact over structure and policies
of an organisation. Policies as well as organizational structure helps in encouraging employees to
work in a more effective manner. It is quite important that an organisation needs to bring a
change in the management style by encouraging positive behaviours of employees.
Organizational culture can be improved by motivating employees. It can be said that individual
8
motivating them. Apart from working on behaviours of employee, managers also need to manage
their stereotypical behaviours because it has been found that employees get influenced by their
leader’s behaviours. Manager need to encompass concepts of organizational behaviour for
improving organisation’s culture and improving performance of both employee as well as
organisation (Tavri et al. 2015, p.300).
In organisations like British gas and Edf, organizational behaviour can be used for conducting
effectiveness of communication. Job satisfaction levels can be improved with the help of these
OB philosophies. Attitudes of employees put emphasis upon an organisation because they are
unable to manage employees. Behaviour puts impact over motivational factors. Every
organisation is required to manage emotions as well as attitudes of an organisation. Attitudes are
meant for shaping performance of a team. Whirl working in a team, an individual is required to
ensure that their behaviours are not influencing team, performance. There are three types of
attitudes that are associated with organizational behaviours:
❖ Organizational commitment
❖ Job satisfaction
❖ Job commitment
The satisfaction levels of employees might pose challenge to organizational behaviours. It has
been found that an organisation is required to encourage positive attitudes by improving
organizational culture. Managers can apply these organizational philosophies for achieving
managerial excellence (Toga et al. 2014, p.645). Team work can be improved with the assistance
of the philosophies.
2.2 Exploring ways in which philosophies regarding organizational behaviour affects
behaviour in negative and positive way (M4)
The behaviours of employees tend to influence organizational behaviours in both positive as well
as negative manner. Behaviours of employees put significant impact over structure and policies
of an organisation. Policies as well as organizational structure helps in encouraging employees to
work in a more effective manner. It is quite important that an organisation needs to bring a
change in the management style by encouraging positive behaviours of employees.
Organizational culture can be improved by motivating employees. It can be said that individual
8

behaviours can be affected by de motivating culture at work. It is the duty of managers to ensure
where their staffs are able to get a motivating work environment (Weng et al. 2015, p.428).
Mangers or leader need to adopt organizational behaviour philosophies for encouraging their
workforce and bring a change in their behaviours. Organizational behaviours can also have a
negative impact on an individual. In case, a member is unable to manage behaviours of
employees then it might lead to adverse results. It might lead to de-motivation rather than
building up confidence among employees.
In order to effectively understand the relation among different component of organisation, it is
important to understand individual behaviours in an organisation (Wilkinson et al. 2014, p.10).
As it has been found that organizational culture puts impact over behaviour of an organisation, so
attempts is to be made for developing organizational behaviours. It is the managers who need to
devise strategies for managing behaviours of their employees in a positive manner. Negative
emotions like fear and anger create significant impact over performance of organization as a
whole along with employees.
Every employer need to analyse personality traits of their employees by effectively applying
philosophies related to organizational behaviours. In situations when employees of British gas
and Edf are involved in teamwork them an understanding of organizational behaviours might
help their managers to keep a control over team members. Philosophies regarding organizational
behaviours might made manager more stereotypical.
2.3 Analysing relevance of theory of team development (D2)
The team development is an important aspect of organizational behaviour. In order to formulate
any strategies for improving team performance, it is often recommended to use organizational
behaviour philosophies. This might help an organization to achieve success in team management.
Tuckman’s team development theory can be useful in managing team work. A team leader is
able to make use of philosophies related to organizational behaviour for engaging employees in
group works (Wong et al. 2015, p.500). It is proven that introduction of organizational behaviour
concepts have helped in achieving organizational goals. Team behaviour can be studied through
Tuckman's team development phases. It provides a framework to managers for understanding
particular behaviours that are represented in a team.
9
where their staffs are able to get a motivating work environment (Weng et al. 2015, p.428).
Mangers or leader need to adopt organizational behaviour philosophies for encouraging their
workforce and bring a change in their behaviours. Organizational behaviours can also have a
negative impact on an individual. In case, a member is unable to manage behaviours of
employees then it might lead to adverse results. It might lead to de-motivation rather than
building up confidence among employees.
In order to effectively understand the relation among different component of organisation, it is
important to understand individual behaviours in an organisation (Wilkinson et al. 2014, p.10).
As it has been found that organizational culture puts impact over behaviour of an organisation, so
attempts is to be made for developing organizational behaviours. It is the managers who need to
devise strategies for managing behaviours of their employees in a positive manner. Negative
emotions like fear and anger create significant impact over performance of organization as a
whole along with employees.
Every employer need to analyse personality traits of their employees by effectively applying
philosophies related to organizational behaviours. In situations when employees of British gas
and Edf are involved in teamwork them an understanding of organizational behaviours might
help their managers to keep a control over team members. Philosophies regarding organizational
behaviours might made manager more stereotypical.
2.3 Analysing relevance of theory of team development (D2)
The team development is an important aspect of organizational behaviour. In order to formulate
any strategies for improving team performance, it is often recommended to use organizational
behaviour philosophies. This might help an organization to achieve success in team management.
Tuckman’s team development theory can be useful in managing team work. A team leader is
able to make use of philosophies related to organizational behaviour for engaging employees in
group works (Wong et al. 2015, p.500). It is proven that introduction of organizational behaviour
concepts have helped in achieving organizational goals. Team behaviour can be studied through
Tuckman's team development phases. It provides a framework to managers for understanding
particular behaviours that are represented in a team.
9

Organizational behaviour philosophies help in identifying methods for group dynamics. A group
comprised of a large number of individuals, who represents a particular behaviour (Zaghini et al.
2017, p.32). These behaviours can be best managed through an understanding of various
philosophies that are associated with organizational behaviour. It can be analyses that team
development theories can be best understood in relation to organizational behaviours. One of the
important concepts of organizational behaviour is managing team manager in group works. A
thorough study of behaviours of employee at each phases of tuckman's team development
process might help an organisation to foster growth. Organizational behaviour believes that an
individual's’ personality affects work culture and in order to improve work culture, OB
philosophies need to be established (Wood et al. 2016, p.15). It provides a framework to leader
for managing team works in a more effective as well as efficient manner.
Team development theories might take as a key to understand organizational behaviours. It can
be said that British gas and Edf might take assistance for developing their team by taking into
account OB philosophies. The meso organizational behaviours tend to puts focus on studying
behaviours of employees who are working in a team. An understanding of meso organizational
behaviour can assist an organisation to discover communicology. Communication within a team
can be improved by incorporating theories or concepts of organizational behaviours.
Conclusion
After going through the above-mentioned study it can be said that employees and employer need
to understand concepts regarding organizational behaviours for bring a change in the managerial
style. Organizational culture also puts significant impact over an organisation and it is to be
noted that employees are to be managed in manner that an organisation is able to motivate their
employees. Team works can be encouraged through philosophies of organizational behaviours.
Organizational behaviour need to be improved by applying concepts of OB in development
stages of a team development. This study revealed the fact that an organisation could manage
their tam works by involving team members in an effective manner. The team development
theories can be adopted for achieving managerial success. It can be conclude that an organisation
is required to coordinate among their teams with the help of team development theories. It can be
10
comprised of a large number of individuals, who represents a particular behaviour (Zaghini et al.
2017, p.32). These behaviours can be best managed through an understanding of various
philosophies that are associated with organizational behaviour. It can be analyses that team
development theories can be best understood in relation to organizational behaviours. One of the
important concepts of organizational behaviour is managing team manager in group works. A
thorough study of behaviours of employee at each phases of tuckman's team development
process might help an organisation to foster growth. Organizational behaviour believes that an
individual's’ personality affects work culture and in order to improve work culture, OB
philosophies need to be established (Wood et al. 2016, p.15). It provides a framework to leader
for managing team works in a more effective as well as efficient manner.
Team development theories might take as a key to understand organizational behaviours. It can
be said that British gas and Edf might take assistance for developing their team by taking into
account OB philosophies. The meso organizational behaviours tend to puts focus on studying
behaviours of employees who are working in a team. An understanding of meso organizational
behaviour can assist an organisation to discover communicology. Communication within a team
can be improved by incorporating theories or concepts of organizational behaviours.
Conclusion
After going through the above-mentioned study it can be said that employees and employer need
to understand concepts regarding organizational behaviours for bring a change in the managerial
style. Organizational culture also puts significant impact over an organisation and it is to be
noted that employees are to be managed in manner that an organisation is able to motivate their
employees. Team works can be encouraged through philosophies of organizational behaviours.
Organizational behaviour need to be improved by applying concepts of OB in development
stages of a team development. This study revealed the fact that an organisation could manage
their tam works by involving team members in an effective manner. The team development
theories can be adopted for achieving managerial success. It can be conclude that an organisation
is required to coordinate among their teams with the help of team development theories. It can be
10
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recommended that organisations like Edf and British gas is require to manage their organization
by ensuring whether a team is able to work in a collaborative manner or not.
11
by ensuring whether a team is able to work in a collaborative manner or not.
11

Reference List
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legitimacy theory, stakeholder theory and institutional theory. Journal of Theoretical Accounting
Research, 10(1), pp.149-178.
Gabriel, A.S., Daniels, M.A., Diefendorff, J.M. and Greguras, G.J., (2015). Emotional labor
actors: A latent profile analysis of emotional labor strategies. Journal of Applied
Psychology, 100(3), pp.863-1003.
Hyde, P., Harris, C. and Boaden, R., (2013). Pro-social organisational behaviour of health care
workers. The International Journal of Human Resource Management, 24(16), pp.3115-3130.
Kaur, A., (2013). Maslow’s need hierarchy theory: Applications and criticisms. Global Journal
of Management and Business Studies, 3(10), pp.1061-1064.
Kitchin, D., (2017). An introduction to organisational behaviour for managers and engineers: A
group and multicultural approach. Abingdon: Routledge.
McLennan, R., (2013). Cases in organisational behaviour. Abingdon: Routledge.
Norton, T.A., Zacher, H. and Ashkanasy, N.M., (2014). Organisational sustainability policies
and employee green behaviour: The mediating role of work climate perceptions. Journal of
Environmental Psychology, 38, pp.49-54.
Pitesa, M., Thau, S. and Pillutla, M.M., (2013). Cognitive control and socially desirable
behavior: The role of interpersonal impact. Organizational Behavior and Human Decision
Processes, 122(2), pp.232-243.
Shah, N., Anwar, S. and Irani, Z., (2017). The impact of organisational justice on ethical
behaviour. International Journal of Business Innovation and Research, 12(2), pp.240-258.
Shore, C. and Wright, S., (2015). Governing by numbers: audit culture, rankings and the new
world order. Social Anthropology, 23(1), pp.22-28.
Suma, S. and Lesha, J., (2013). Job satisfaction and organizational commitment: The case of
Shkodra municipality. European Scientific Journal, ESJ, 9(17). pp.50-100
Tavri, P., Sayce, S. and Hands, V., (2015). Organisational behaviour change towards waste reuse
in the UK third sector. International Journal of Computational Methods and Experimental
Measurements, 3(4), pp.291-304.
12
Fernando, S. and Lawrence, S., (2014). A theoretical framework for CSR practices: integrating
legitimacy theory, stakeholder theory and institutional theory. Journal of Theoretical Accounting
Research, 10(1), pp.149-178.
Gabriel, A.S., Daniels, M.A., Diefendorff, J.M. and Greguras, G.J., (2015). Emotional labor
actors: A latent profile analysis of emotional labor strategies. Journal of Applied
Psychology, 100(3), pp.863-1003.
Hyde, P., Harris, C. and Boaden, R., (2013). Pro-social organisational behaviour of health care
workers. The International Journal of Human Resource Management, 24(16), pp.3115-3130.
Kaur, A., (2013). Maslow’s need hierarchy theory: Applications and criticisms. Global Journal
of Management and Business Studies, 3(10), pp.1061-1064.
Kitchin, D., (2017). An introduction to organisational behaviour for managers and engineers: A
group and multicultural approach. Abingdon: Routledge.
McLennan, R., (2013). Cases in organisational behaviour. Abingdon: Routledge.
Norton, T.A., Zacher, H. and Ashkanasy, N.M., (2014). Organisational sustainability policies
and employee green behaviour: The mediating role of work climate perceptions. Journal of
Environmental Psychology, 38, pp.49-54.
Pitesa, M., Thau, S. and Pillutla, M.M., (2013). Cognitive control and socially desirable
behavior: The role of interpersonal impact. Organizational Behavior and Human Decision
Processes, 122(2), pp.232-243.
Shah, N., Anwar, S. and Irani, Z., (2017). The impact of organisational justice on ethical
behaviour. International Journal of Business Innovation and Research, 12(2), pp.240-258.
Shore, C. and Wright, S., (2015). Governing by numbers: audit culture, rankings and the new
world order. Social Anthropology, 23(1), pp.22-28.
Suma, S. and Lesha, J., (2013). Job satisfaction and organizational commitment: The case of
Shkodra municipality. European Scientific Journal, ESJ, 9(17). pp.50-100
Tavri, P., Sayce, S. and Hands, V., (2015). Organisational behaviour change towards waste reuse
in the UK third sector. International Journal of Computational Methods and Experimental
Measurements, 3(4), pp.291-304.
12

Toga, R., Khayundi, D.A. and Mjoli, T.Q., (2014). The Impact of Organisational Commitment
and Demographic Variables on Organisational Citizenship Behaviour. Mediterranean Journal of
Social Sciences, 5(2), p.643.
Weng, R.H., Huang, C.Y., Chen, L.M. and Chang, L.Y., (2015). Exploring the impact of
transformational leadership on nurse innovation behaviour: a cross‐sectional study. Journal of
nursing management, 23(4), pp.427-439.
Wilkinson, A., Donaghey, J., Dundon, T. and Freeman, R.B. eds., (2014). Handbook of Research
on Employee Voice: Elgar original reference. USA: Edward Elgar Publishing.
Williams, K., (2014). Organising Muslims and integrating Islam: Applying organisational
sociology to the study of Islamic organisations. Journal of Ethnic and Migration Studies, 40(5),
pp.759-777.
Wong, S.C., Mahmud, M.M. and Omar, F., (2015). Spiritual leadership values and organisational
behaviour in Malaysian private institutions of higher education. Pertanika Journal Social
Sciences & Humanities, 23(2), pp.495-507.
Wood, J.M., Zeffane, R.M., Fromholtz, M., Wiesner, R., Morrison, R., Factor, A., McKeown, T.,
Schermerhorn, J.R., Hunt, J.G. and Osborn, R.N., (2016). Organisational behaviour: Core
concepts and applications. USA: John Wiley & Sons Australia.
Wood, J.M., Zeffane, R.M., Fromholtz, M., Wiesner, R., Morrison, R., Factor, A., McKeown, T.,
Schermerhorn, J.R., Hunt, J.G. and Osborn, R.N., (2016). Organisational behaviour: Core
concepts and applications. John Wiley & Sons Australia, Ltd., 2(1), pp.45-90.
Zaghini, F., Biagioli, V., Fida, R. and Sili, A., (2017). The ethical leadership of the nursing ward
managers as a key determinant of nurses' organisational behaviours in the healthcare
settings. Professioni infermieristiche, 69(1), pp.31-56.
13
and Demographic Variables on Organisational Citizenship Behaviour. Mediterranean Journal of
Social Sciences, 5(2), p.643.
Weng, R.H., Huang, C.Y., Chen, L.M. and Chang, L.Y., (2015). Exploring the impact of
transformational leadership on nurse innovation behaviour: a cross‐sectional study. Journal of
nursing management, 23(4), pp.427-439.
Wilkinson, A., Donaghey, J., Dundon, T. and Freeman, R.B. eds., (2014). Handbook of Research
on Employee Voice: Elgar original reference. USA: Edward Elgar Publishing.
Williams, K., (2014). Organising Muslims and integrating Islam: Applying organisational
sociology to the study of Islamic organisations. Journal of Ethnic and Migration Studies, 40(5),
pp.759-777.
Wong, S.C., Mahmud, M.M. and Omar, F., (2015). Spiritual leadership values and organisational
behaviour in Malaysian private institutions of higher education. Pertanika Journal Social
Sciences & Humanities, 23(2), pp.495-507.
Wood, J.M., Zeffane, R.M., Fromholtz, M., Wiesner, R., Morrison, R., Factor, A., McKeown, T.,
Schermerhorn, J.R., Hunt, J.G. and Osborn, R.N., (2016). Organisational behaviour: Core
concepts and applications. USA: John Wiley & Sons Australia.
Wood, J.M., Zeffane, R.M., Fromholtz, M., Wiesner, R., Morrison, R., Factor, A., McKeown, T.,
Schermerhorn, J.R., Hunt, J.G. and Osborn, R.N., (2016). Organisational behaviour: Core
concepts and applications. John Wiley & Sons Australia, Ltd., 2(1), pp.45-90.
Zaghini, F., Biagioli, V., Fida, R. and Sili, A., (2017). The ethical leadership of the nursing ward
managers as a key determinant of nurses' organisational behaviours in the healthcare
settings. Professioni infermieristiche, 69(1), pp.31-56.
13
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