Organisational Behaviour: Analysing Team Dynamics at Poundworld

This report provides an analysis of organisational behaviour within Poundworld, a British value variety store. It examines the influence of culture, power, and politics on team behaviour and individual performance. The report discusses various motivational theories, including Maslow's Hierarchy of Needs, Herzberg's Two-Factor Theory, and Equity Theory, and their potential to motivate employees towards achieving organisational goals. It also explores the positive and negative impacts of organisational politics on employees and the role of different types of power within the firm. The analysis highlights how these factors affect team dynamics, individual motivation, and overall organisational performance at Poundworld. Desklib offers a wealth of resources, including past papers and solved assignments, to support students in understanding and mastering organisational behaviour concepts.

ORGANISATIONAL BEHAVIOUR

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INTRODUCTION
Organizational behaviour is a study of behaviour of humans within an organizational
setting. It helps in studying overall individual performance of employees and activates of an
organization as well as its impact on job structure, employee’s performance, motivation,
communication, leadership and many more. This study plays a vital role in analysing employee’s
performance and behaviour within an organization or at workplace (Tang, 2019). It also helps in
understating different factors that can impact overall motivational level of employees, ways to
increase overall performance of workers as well as it also helps in strengthening organization’s
relationship with employees.
This assignment will focus on influence of culture, power and policies on behaviour and
performance of team members, different kinds of motivational theories that helps in achieving
goals within an organization, factors that makes an effective team as opposed to an ineffective
team and concepts and philosophies of organisational behaviour within an organisational context.
This assignment will focus on Poundworld which is a British value variety store that sells most
of their product for £1. It was founded in 1974 whose headquarter is in Normanton, United
Kingdom. Their main products are general merchandise and grocery items.
LO 1
P1 Discuss about the culture power and politics that impact on the team behaviour and
performance of individual
Organizations culture is considered to be systems which have development of shared
assumption along with values and beliefs which is helpful in governing the behaviours of
organization to extreme extent. There is proper level of inclusions of customer expectations,
experiences which is helpful in expressing the self images, inner workings in more way to have
accurate level of interconnections outside respective world ( OVasu, Stewart. and Garson,
2017).
The handy model of power culture have the significant impacts over the company
profitability to the sudden extent which is making the organization more level of effective in
order to station the various level of issues which are faced increase level of productivity as pound
world.
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Mention below types of culture
Power culture
This type of power culture exits among few individuals which have major impact over
influences spread thought organizational level of productivity.
Higher authority people are having a power to give instruction of others within
organization. In this way, they are generally being judges to what they have actuality achieved
raster than non-performing level of activities.
As a result, power culture help for employee in the decision-making within organization.
even if these quick decision are not best for the long term goals as well as best for the sake of
organizational interest. Power culture give the overall business performance and efficiency. A
strong culture but sometimes it can increase the conflict among staff members.
Task culture
It forms when the team within workplace are formed due to meet the particular problems
as it is considered as the crucial thing. Here task culture is effective as well as largely determined
through the team accompanied by the right mix of leadership, skills, personalities as well as
working members can be creative as well as productive ( OVasu, Stewart. and Garson, 2017).
Person culture-
Within an organisation, peoples are seen themselves as the unique personality as well as
superior to the firm. The firms also exists is considered as a collection of the people that happen
to be working for the same firm.
Organization Politics
The organizational politics and their process which often understood to be organizational
defensive routine. However, Poundworld do not have power of manipulation in order to increase
trust issue among staff members.
The positive and negative side of organization politics
The positive organizational politics that may provide competitive advantage when people
are appropriately politically skilled. In order to influence toward positive behaviour. In context
of negative, politics that are irresponsible or inefficient behaviour among employees.
The negative and positive influence of organizational politics on employees, team
member’s behaviour and overall motivation level, organizational performance.
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Organization politics impact on the individual and team performance
In Poundworld, organization politics negatively impact on many employees when they
are working in the organization. It has increased the conflicts among people where each and
every employee use their own perception, behaviours which increased conflict among them. In
this way, it also affecting the individuals and team within the firm in term of business expansion.
Om the other hand, it has reduced the efficiency and performance of staff members.
Apart from that organization politic may positive way to impact on the individual, team
performance where they can provide the better learning opportunities, regardless of role and
status of individuals in their Poundworld. The positive outcome is to recognise enhancement of
organization goal and objective.
Impact of Power Team as well as individual
There are several types of power within the firm that impact the individuals and team
members of the Poundworld.
This power is consider on the basis of position within organization but sometimes, it cab
impact in both positive as well as negative of individual or team members. In context of positive,
power culture inspire the employee to use new concept, idea within business development.
Higher authority provide right to staff members where they can implement new innovation but
sometime it also negative impact on the business. Employee will try to do misuse information
which directly affecting on organization.
Power is also consider as power where opinions and decisions are respected and more
valued by other staff members on the basis of their experience and work. There is also reward
power that ca be consider as ruled through within the form of appraisal, praise ,promotion and
reward, all of these impact the individuals and team members upon a great extent. In addition to
this last one consider as a legitimate power where the power can be played through superiors so
that they can easily rule over the employees and firms.
Influence of culture on performance and behaviour of team and individual
As per analysis, it has been identified different type of culture which plays significant
role within organization. These culture which can impact on the performance of team members
and individuals within organization. Furthermore, it has analysed that implement all type of
culture to establish an effective environment to increase chances of coordination, collaborative
that attributes that can effect the organisation.
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LO 2
P2 Describe the motivational theories that can motivate the employee towards effective
accomplishment of goals within “Poundworld”.
Motivation can be understood as a drive and want to do things. It is based on the process
which facilitating the people for performing action in order to achieve significant objective. It
drawn the attention of employee into two aspects. In particularly emotional attachment within
employee and deliberate to review overall performance of employee at workplace (Evans, 2019).
Motivation is a type of cognitive decision making which help for identifying behavior of
employee in order to achieve certain goals. At workplace, review can be done by using
appraisals which have predetermined the significant standards and provoke the result or
outcome. On the other hand, employee will be motivated through factors such as extrinsic and
intrinsic.
Motivation is considered as an internal process which always encouraging employee
towards business goals. In Poundworld, motivation plays important role for driving the employee
towards organizational goals (Soldatenko and Backer, 2019). There are different motivational
theories included such as Maslow’s Hierarchy of needs, Hezerberg theory, Equity theory and
Mcclelland’s need achievement theory. These are motivational theories help for building relation
and influence the result of employee satisfaction. There are two different type of motivational
theories such as content and process theories.
Content theory
It refers attempt to explore the various factor which will motivate people to seek after
their specific need and requirement. It is look like the factors inside the person which may
causes, sustain and behaviour. By using content theory, it mainly focused on the needs of staff
members in Poundworld Company.
In pound world, employee motivation and achievement of goal whereas it unable to
provide the motivational need through equity and expectations. It has been increased the
assumption among people and focused towards significant goal and achievement.
Theories of Motivation
Maslow’s Hierarchy of Needs
It can be explained that Maslow’s Hierarchy relies on the basis of relevant facts about
person where how they can want in their own life. In another words, it can be deriving through
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hierarchy of needs, content theories of job satisfaction that will fulfil the requirement of
employee (Soldatenko and Backer, 2019). Sometimes, it also brings them reasonable degree of
satisfaction. This type of theory is based on the social, physical, psychological and social
requirement of human being. It is important motivational theory which is being used by
“Poundworld”.
In Poundworld, Physiological needs is the initial step which are related to biological
requirements. Thus, it must include basic requirement of employee within Poundworld. These
may include clothing, shelter and so on. It should require to identify the physiological needs of
employees. In order to support for improving their own capabilities and abilities.
For Example- if in case, Poundworld is not satisfied the employee need so that it leads to
decrease motivation towards organizational goals. Safety need means for providing the security
and privacy. “Poundworld” need to ensure that maintain security of staff members because they
can offer the secure working environment or culture (Dörnyei, 2019). Another required after
safety that need for giving social belonginess and maintain the interpersonal relation with
employee at workplace. By adopting Maslow’s theory “Poundworld” will be able to motivate
and fulfil basic required needs of their employees which will further help them to motivate and
increase overall satisfaction of employees.
Hezerberg Theory
It is a based on the motivation theory and address the essential factors at workplace.
Sometimes, it causes of employee job satisfaction as well as dissatisfaction. This theory can be
divided into different classes such as hygiene and motivator.
Hygiene is one of most common factors that help to inculcate high level of motivation.
Therefore, it will lead the dissatisfaction among employees in “Poundworld”. The pay scale of
“Poundworld” firm is not appropriate and become high competition which lead to the
dissatisfaction among staff members (Karra, Karampa and Paraskeva, 2019). In this way,
“Poundworld” firm provide the benefits to their employee and always appreciate their work on
regular basis. Another factor is motivation, which will develop positive satisfaction among staff
members. It is helping for increasing the performance while “Poundworld” Give the promotional
opportunities to staff members. As a result, it easily achieves their business goals and objectives.
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Process theory
A process theory is based on the idea that must explain how entity develop and change in
the organization. It is helping for explore how people behavior causes, sustain and stopped by
other motivational factors.
Vroom Expectancy theory
The theory refers to stipulate the behavior in terms of product that are already available
for prioritized. It is based on the idea that derive employee satisfaction which automatically
minimize the level of dissatisfaction. “Poundworld” should consider the Vroom expectancy
theory and identify the individual skill, knowledge and personality within organization. By
using theory, Poundworld firm can describe the performance and motivation to put efforts for
achieving the significant goals (Karra, Karampa and Paraskeva, 2019).
On the other hand, “Poundworld” should provide an effective training to their employee
so that they can improve own skill and knowledge. In order to increase productivity and
profitability in marketplace.
Adam equity theory
The process theory explains that how employee satisfaction comes about and opposed to
what cases motivation. Equity theory is focused on the working employee where they can put
input into generate significant output. It also received from through rewards which help for
satisfy potential staff members within organization. In certain aspects of job itself that will shape
employee perceives (Karra, Karampa and Paraskeva, 2019). It is also clarified task that bring
better job satisfaction and another way to determine major job characteristics which directly
impact on the psychological state of staff members. It also influenced their motivation as well as
job satisfaction to the employee.
In Poundworld, employees tend to get motivated through input that being higher than
result or outcome. thus, Poundworld always encouraging the staff members towards
organizational goals while increasing the contribution and commitment towards business task. in
order to generate more result or outcome (Soldatenko and Backer, 2019). In some situation,
many employees compare their input or output ratio with other staff members at workplace. If
they must perceive
It is to be fair whereas people will experience as a job satisfaction. Therefore, it helps for
identifying the satisfaction and dissatisfaction level of employee within organization. For
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example if an employee gets to know that another person is doing same job and is earning more
then them then it can demotivate them. Poundworld can focus upon implementing this theory so
that they can enhance overall motivation level of their employees.
As per discussion of equity theory, Maslow and Vroom expectancy theory that provide brief
idea about the concept of motivation. These are considered as motivational theories that always
inspire or encourage the employee to fulfil their basic need or requirement. By using
motivational theory, “Poundworld” firm should continue appreciate their staff member at
workplace, providing the rewards, recognition on the basis of performance. It will help for
providing the respect to employee so that employee automatically encouraging towards
organizational achievements.
LO 3
P 3 Factors that makes an effective team as opposed to an ineffective team
A team is a group of individuals working together to achieve their goal. There are various
kinds of teams like project team, virtual team, self-managed teams and operational teams. Each
team consist of few team members who have their own strengths and weakness. All teams can be
categorized into two types: effective and ineffective teams. An effective team focuses on
encouraging discussion so that any kind of issues, confusion or conflicts can be identified at
starting of a project or task itself. Effective team also focuses on introducing creativity, have a
common goal and also focuses on using situational leadership i.e. different people lead a team or
a group under different circumstances. Whereas ineffective team do not focus on any kind of
discussion and do not prefer usage of any original or new idea. Ineffective team members do not
agree on a common objective and any kind of decisions are taken with the help of voting. In-
effectivity of teams within Poundworld is increasing overall employee turnover and also
affecting their overall productivity.
There are two main types of theories that can be used to develop an effective team. These
theories can help an organization to develop an effective and efficient team (Chen and Agrawal,
2018). Tuckman’s theory can be used for development of an effective team and Belbin’s team
role theory helps a team to enhance their performance as this theory helps in explaining
importance, strength and weakness each team role that are important within a team. Both the
theories will help in explaining ways in which an effective team can be developed.
Tuckman’s theory
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This theory is also known as team development theory. This theory focuses on way in
which an effective team can tackle and complete a task from initial team formation to its
completion. One of the most important aspect of a team is its formation so that the team activates
can be done in a proper manner. This team development theory consists of four main stages that
helps in team development.
Forming: At this stage all the team members are assembled and task is allotted to them. All the
members are mainly dependent upon team leader for guidance and direction at this stage
(Woodcock, 2017). Main focus in this stage is laid on planning, bonding and collecting
information.
Storming: At this stage all the team members focus on addressing the task by providing some
suggestions. It is extremely important for the team leader to focus on management and
competence of different ideas provided by the team members because if at this stage
management is not done properly then it can become a destructive stage for the team. Leadership
plays a vital role at this stage in order to increase clarity and purpose of the task or project and
identify any kind of uncertainties or problems faced by team members. Team bonding at this
stage is either strengthened or broken.
Norming: Within this stage trust among team members is increased and agreement among team
members is formed. At this stage responsibilities and roles of team members are clearly
accepted. Based on agreements important decisions are taken within team. members are clearly
accepted. Based on agreements important decisions are taken within team.
Performing: At this stage all the team members are strategically aware of the task and knows
what they need to do, how they need to do and what is required to be achieved (Woodcock,
2017). All the team members share a shared vision and complete assigned task clearly as well as
there is no interference from the team leaders. All the team members clearly fulfil their assigned
responsibilities and roles in a proper manner and does not need to be instructed to achieve a goal.
Belbin’s team role theory
This theory says that each team members has defined roles that are understood by other
team members. These team roles help in development of an effective team. As per this theory
there are nine team roles that together helps in development of an effective team (Soldatenko and
Backer, 2019). Nine roles are as follows:
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 Resource Investigator: they focus on finding ideas and bring those ideas back to the team.
They are quite enthusiastic and find opportunities for team but they can be over-optimistic
sometimes. Their main weakness is that they can be over optimistic.
 Team worker: They are co-operative and identify work to be done and completed on behalf
of team but can be hesitant to make important decisions. Their weakness is that they void
confrontation.
 Co-ordinator: They are confident and focus on team objective but can be over delegate
sometimes. Their weakness is that they can be manupulative.
 Plant: They are highly creative and solve problems easily but sometimes can be preoccupied
to communicate effectively. Their main weakness is that they are too preoccupied to
communicate effectively.
 Monitor Evaluator: They provide logical eye and make impartial decisions for team but
sometimes they lack ability to inspire others. Their main weakness is that they can be overly
critical
 Specialist: Bring in-depth knowledge for team members but sometimes can overload team
members with information.
 Shaper: Ensures that team keep moving and do not lose focus but sometimes can offend other
feelings. Their main weakness is that they can offend someone’s feelings..
 Implementer: Plan an effective strategy and can turn ideas into action but can be a bit
inflexible. But sometimes they can be a bit inflexible.
 Complete Finisher: they are most efficiently used at the end of the task to polish the work
without errors but sometimes can incline to worry unduly.
LO 4
P4 Apply philosophies and concepts of behaviour in organisational context as well as given
business situation.
Path goal theory: This is a model that focused on particularly the style of the leader as well as
behaviour that can fits best the work environment and employees so that goal can be easily
accomplished. The goal of the path goal theory is to enhance the motivation of staff members,
satisfaction, empowerment so that the employees become more productive within the firm .
They make use of rewards and recognition in order to boost morale of employees. This can assist
firm in achieving their short term as well long term gaols and objectives. It also helps workers in
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adjusting to changing environment that help organization in growing (Borkowski, 2016). This
theory also lays emphasis on leaders engaging in improvising skills and abilities of workers so
that organizational productivity can be increased and enhanced. Using this theory Poundworld
can reduce their employee turnover and can also help in enhancing their overall productivity.
The main limitation of this theory is that it assumes that an effective leaders can adapt their
behaviours and styles to the immediate situation.
Advantage of path goal theory
 It helps in providing a framework for leaders so that they can understand their style, their
influences of motivation upon their employees.
 It’s uniqueness helps in linking motivational theory with leadership. It also helps in
highlighting role of leaders which further helps them to guide and help their subordinates
to achieve their desired goals and objectives.
Social capital theory: This model basically lay emphasis on developing social relationship in
organization so that quality of work improvises and also organizational goodwill increases. In
this they make use of effective communication in order to analyse needs and demands of
employees. This also help them in building up better bond of employers with employees. This
can assist firm in reducing their turnover and can also increase worker’s belongingness. It can
help firm in growing and achieving objectives ( OVasu, Stewart. and Garson, 2017). This
theory majorly focuses upon social relationships that can lead to development of human capital.
As per evaluation, it has summarised that Social capital theory helps in maintaining social
relationship between people that enable productive outcomes. For example stable organizational
environment can help them to support training and development of their employees and build a
strong relationship with them. This theory will inspire or motivate to keep consider social normal
in which providing the better facilities and services to employee in the organization.
Motivation of staff members- There are various kinds of needs regarding the satisfaction as for
example the needs of the human for example the basic needs such as safety, psychological,social
and self-satisfaction sand many more. It helps the employees to describe behaviour . Such as
instead of doing hard work ,staff members unable to get the promotion as they feel frustrated
Dignity of labor within a firm
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