Lead and Manage Team Effectiveness Report - FSEC Analysis

This report details a comprehensive approach to leading and managing team effectiveness within the Football South East Coast (FSEC) organization. It begins with an email to the team, announcing a meeting to discuss operational and performance plans, including the attachment of the operational plan. The subsequent meeting discussion focuses on the development of a performance plan, the understanding of the operational plan, and the alignment of team goals with the organization's objectives. Following the meeting, an email is sent to the General Manager summarizing the meeting's success, highlighting the team's innovative ideas, and addressing workplace concerns such as increasing community football participation and female member participation. A team performance plan is then developed and communicated to employees. Further communication includes an email to the assessor, requesting feedback on the finalized performance plan and outlining future communication regarding organizational plans. The appendices include the FSEC operational plan with key result areas, strategies, actions, and performance indicators, as well as the team performance plan template. The report effectively demonstrates the steps taken to improve team performance and address workplace concerns, providing a practical example of leadership and team management in a sports organization setting.

Running head: LEAD AND MANAGE TEAM EFFECTIVENESS
Lead and Manage Team Effectiveness
Name of the Student:
Name of the University:
Author Note:

1LEAD AND MANAGE TEAM EFFECTIVENESS
Table of Contents
Email to the assessor of the team...............................................................................................2
Meeting with the team................................................................................................................3
Email to General Manager.........................................................................................................4
Team Performance Plan.............................................................................................................5
Appendices.................................................................................................................................6
Appendix 1.............................................................................................................................6
Appendix 2.............................................................................................................................9

2LEAD AND MANAGE TEAM EFFECTIVENESS
Email to the assessor of the team
To (Recipients Email Address)
Date: 28th January 2018.
Subject: Invitation to the team in the concern of attending a meeting.
Dear Team,
Hope you all are in good health. This email is to bring required notice to you people that a
meeting regarding the plans and processes of performance planning will be held on the date
of 10th February 2018. The timing of the meeting at present is decided to start at 10.30 am
sharp on the mentioned date. Any changes in the same will be informed to all before-hand.
The operational plan is attached herewith (Refer Appendix 1).
Thanks and Regards,
The Marketing and Communications Manager
Football South East Coast

3LEAD AND MANAGE TEAM EFFECTIVENESS
Meeting with the team
The objective of the meeting includes the discussion of the newly changed operational
plan that is to be undertaken in the working structure of the organisation. The primary
purpose of the conference is determined to be the active development of the performance plan
that is to be followed by the complete team. Along with this, encouraging the proper
understanding of the operational plan that is to be discussed in the meeting would be ensured.
The undertaking of the meeting would also ensure that the prior goals and objectives
are effectively implemented and the desired outcome of the same is achieved. The session of
the meeting would also ensure that all the team members thoroughly reads the operational
plan to avoid future escalations. The doubts of the team members regarding the operational
plan, if any, would be clarified during the meeting hours itself. Moreover, the discussion with
regards to the next twelve months of operation in the business would be taken into
consideration so that the effectiveness to be followed work is communicated to the
employees. The meeting would help the management to work with the team regarding the
sections included in the performance planning template, and the team would be asked to
provide the ideas on the same. The ideas which would be recognised as effective ones would
be taken into consideration while finalising the template.

4LEAD AND MANAGE TEAM EFFECTIVENESS
Email to the General Manager
To (General Manager’s Email Address)
Date: 11th February 2018
Subject: Meeting details and Workplace Concerns
Dear General Manager,
The concerned email would kindly like to address you the details of the meeting that took
place in our respective organisation dated 10th February 2018. I would like to bring it your
notice that the meeting turned out to be a successful one. The needed information was
demonstrated regarding the communication skills that the employees need to follow. The
operational plan and the performance plan was discussed adequately, and you would be
surprised to know that the team members came up with great and innovative ideas. The goals
and the desired results were communicated to the team members. Their queries and responses
were encountered thereon, which also created an understanding of the practical listening
skills amongst the team and the management.
However, there are few workplace concerns that would be needed to be brought to
your notice. Based on the meeting, the concerns are recognised as the improvement that is
necessary in increasing the participation of the members of the community football. The
increase should be at a per cent of four as compared to the present number of participants by
the end of 2019. Another primary concern was recognised to increase the participation of the
girl members by per cent of two in 2019. The age group of the girls should be bounded
between 5 and 18 years. The assessor of the team will reach to you in case of any queries.
Thanks and Regards,
The Marketing and Communications Manager

5LEAD AND MANAGE TEAM EFFECTIVENESS
Team Performance Plan
Post to the meeting that has taken place on 10th February 2018, taking into
consideration the feedback and ideas provided by the team members, the final team
performance template was prepared (Refer Appendix 2), and the same is communicated to
the employees via email.
Email to the Assessor
To (Assessor’s Email Address)
Date: 11th February 2018
Subject: Introducing and summarising the content of the attachment
Dear Assessor,
This email is to bring to your kind notice that you are required to provide feedback regarding
the finalised team performance plan that is prepared after taking the meeting into
consideration. Moreover, the meetings for the next 12 months of the working in the
organisation is to be scheduled in the order that future communication regarding the plans of
the organisation can take place. The actions that are intended to be made by you with regards
to the workplace concerns should be communicated by you along with the feedback given by
the General Manager. The training and development programmes that are to be carried up for
the next 12 months is also to be identified and communicated. Out of these two activities that
are to be carried up by the team members, including the details of the same such as the time,
date and the title of the action should also be communicated. The performance plan is
attached herewith (Refer Appendix 2).
Thanks and Regards,

6LEAD AND MANAGE TEAM EFFECTIVENESS
The Marketing and Communications Manager
Appendices
Appendix 1
Football South East Coast Operational Plan
Key result area: Membership growth
Strategies Actions Timelines Who Resources
needed
Performance
indicators
Conduct market
research to
better
understand the
population
demographics of
people playing
soccer in South
East Coast
Member survey By mid-
2018
Marketing Officer Staff time
Survey
Monkey
We find out
more about who
plays soccer and
target those
groups to
improve
participation
Developing
marketing
campaigns to
promote the
involvement in
soccer
Blogs
Twitter
Articles for
local media
Radio
advertisements
Speaking
engagements at
schools in the
region
Ongoing
throughout
year
Marketing
Manager/Marketing
Officer
Staff time
$1,500 to
cover travel
to schools
We achieve
positive trends
in participation
in soccer
Regular
communication
with members
Write regular
content each
month
Email every
month
Promotions
Assistant
Our customer
survey tells us
members are
pleased with the
services we
offer
Develop
relationships
with local media
Regularly call
media about
including
articles about
soccer events
and news
Ongoing Marketing Officer Staff time We achieve
positive trends
in participation
in soccer

7LEAD AND MANAGE TEAM EFFECTIVENESS

8LEAD AND MANAGE TEAM EFFECTIVENESS
Key result area: Volunteer development
Strategies Actions Timelines Who Resources
needed
Performance
indicators
Develop
volunteer
recognition
scheme
Research suitable
schemes and seek
approval for
implementation
By July
2018
Marketing
Officer
$2,000 for gifts Increase in
volunteers at
club level
Establish a
volunteer
database
Develop
questionnaire to be
completed by all
volunteers
Mail all volunteers
to seek consent for
addition to the
database
Add new
volunteers to the
database with
consent
By April
2018
Promotions
assistant
Staff time
Purchase of
database - $200
Increase in
volunteers at
club level
Develop an
incentive scheme
to encourage
volunteers to take
up volunteer roles
Research suitable
schemes and seek
approval for
implementation
By August
2018
Marketing
Officer
Staff time Increase in
volunteers at
club level

9LEAD AND MANAGE TEAM EFFECTIVENESS
Key result area: Programs and Events
Strategies Actions Timelines Responsibility Resources
needed
Performance
indicators
Conduct a
number of
promotional
days
throughout the
year
Identify suitable
dates
Meet with team
to workshop
suitable
promotions
Ongoing
through 2018
Marketing
Officer/
Promotions
Officer
Staff time
$10,000
Our customer
survey tells us
that our
community is
pleased with the
events we offer
Conduct special
event days for
girls
Identify suitable
dates
Meet with team
to workshop
suitable event
Ongoing
through 2018
Marketing
Officer/
Promotions
Officer
Staff time We achieve
positive trends in
increasing
participation of
females in
soccer.
Create exciting
promotional
events for the
media to report
on
Build media
relationships
through regular
phone calls.
Send in details of
events
Ongoing
through 2018
Marketing
Officer/
Promotions
Officer
Staff time Our events are
featured in the
press.
Conduct a gala
event each year
aimed at
fundraising and
awareness-
raising
Identify suitable
dates
Meet with team
to workshop
suitable
promotions
October 2019 Marketing
Officer/
Promotions
Officer
Staff time
$4,000
Our customer
survey tells us
that our
community is
pleased with the
events we offer

10LEAD AND MANAGE TEAM EFFECTIVENESS
Appendix 2
Team Performance Plan
Name of Team – South East Champions
Plan timeframe- 2018- 2019
Name of Manager- (Author Note)
Date of performance planning discussion- 10th February 2018.
Date of mid-cycle review discussion- Ongoing day in 2018.
Date of end cycle review discussion- December 2019.
Outputs, projects and deliverables: What will your main work be this year?
 To turn out the football team to be an effective one and turn football to be the number
one sport played throughout South East NSW.
 Managing the meetings and the team members.
 Checking out with the activities and performance level.
Conduct and behaviours: How will you do your work and interact with others this year?
 Both professionally and friendly as per the demand of the situation.
 Ethical considerations and no unfair means of transactions.
Knowledge and skills: What do you need to do your job well this year?
 Develop ones professional skills through practical training and development.
 Engaging in employee engagement activities.

11LEAD AND MANAGE TEAM EFFECTIVENESS
Support needed to do my job well?
 The infrastructure of the organisation.
 Recruitment of skilled and talented members.
How do I know if I am performing well?
 The team members are working with unity and enthusiasm.
 Workplace concerns are solved.
 The desired organisational goals and objectives are achieved.