Administrative Team Learning and Development Plan Project

This project outlines a comprehensive team learning and development plan for an administrative team within the legal firm, Flounder and Associates. The assignment includes individual learning and development plans for team members (Jonathan Ku, Stephanie Carp, and Antonio Conti), detailing learning goals, training methods, and timelines. A competency record form assesses the team's skills in areas such as customer service, schedule management, file management, communication, and technology. The project also addresses scenario-based questions concerning organizational policies, facilitation techniques for team development, the Australian Qualification Framework, and recommended certification courses for team members transitioning to management roles. The plan emphasizes the importance of skills audits, performance assessments, and the implementation of training programs to enhance the team's overall effectiveness and individual growth. The solution covers various aspects of team development, including policy analysis, training methodologies, and competency evaluation, ensuring that the administrative team is well-equipped to meet the firm's objectives. The project also provides insights into policy and performance management and the application of the Australian Qualification Framework for skill level assessment. The project concludes with a recommendation for a certification course suitable for a team member moving into a management role.