University Business Leadership Diploma: Team Leadership Report

This report delves into various aspects of business leadership, focusing on effective team management. It addresses how to encourage team member participation and responsibility, support the identification and resolution of performance issues, and act as a role model to enhance the organization's image. The report emphasizes the importance of open communication with stakeholders and outlines strategies for communicating information and resolving issues. It also covers developing performance plans, consulting with team members, and supporting the team's work. The report includes discussions on policies, procedures, providing feedback, and managing team meetings, ultimately aiming to provide a comprehensive understanding of leadership within a business context. The report addresses how to encourage team member participation and responsibility, support the identification and resolution of performance issues, and act as a role model to enhance the organization's image. It emphasizes the importance of open communication with stakeholders and outlines strategies for communicating information and resolving issues.

Running head: DIPLOMA BUSINESS LEADERSHIP
DIPLOMA BUSINESS LEADERSHIP
Name of the Student:
Name of the University:
Author Note:

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Question 1:
For the successful execution of any project, the contribution of all the team members is of
extreme importance. There are ways to make such contribution possible; first of all the leader
would need to make his/her team members feel the ownership of the project/activity and
appreciate their contribution. Contribution will enhance once every member is given the chance
to speak about their ideas. Assigning personal responsibility would also make every team
member to contribute completely to the project.
Question 2:
It is significant for the leaders to be able to notice the performance issues of the team
members and impose proper corrective action for resolving the issues. The leader must be aware
of the performance problem and describe the behavioural expectation to the team; if the poor
performance continues, corrective action needs to be undertaken that must be direct and firm,
however not punishing. The consequence of the performance should be clearly communicated
with the team.
Question 3:
To be a role model, a leader must have to present a positive attitude towards his team.
He/she must know how to express calm and perseverance while face stressful situations.
Moreover, a role model must earn the trust and build a character that is trustworthy. Integrity is
an important characteristic; the leader must work for the team and not for personal achievement.

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An ideal leader would increase the productivity of the organization that would create a positive
image of the organization in front of the stakeholders.
Question 4:
Proper communication with both internal and external stakeholders will limit
misunderstanding, improve productivity and clarify expectations of the stakeholders and
decrease conflicts; this will lead the organization to success. For doing so, identifying a clear
target audience is significant. Next, the objectives of the communication must be clearly set; the
message that is to be conveyed must be prepared in advance and it is significant that this
communication is exchanged in the stakeholder’s language.
Question 5:
Both line managers and team workers are an important asset for any organization. It helps
in the deliverance of an effective internal communication. Communication must be clear
between the line manager and the team; instead of tasking the team with requirements only, the
line management should make it clear what their expectations are. Finally, if the line
management offers their direct support to the team, it will enhance the level of communication
between them and the team.
Question 6:
The leader must act as the presenter of the needs of his/her team in management
communications. When any team member issue is not resolved in the first approach, needs to
have most of the focus upon it in order to ensure that a resolution is achieved; or else team

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harmony and balance is harmed. The conflict can be resolved through five steps that are setting
the scene, gathering information, agreeing upon the issue, discussing possible resolutions and
then negotiating a proper solution.
Question 7:
It is necessary to evaluate and take proper action against the unresolved issues within the
team since the longer the issues go unresolved the harder it will be to resolve it later. Moreover,
the issue can take a bigger form over the passage of time and hamper the workplace
environment. Any setback in the workplace environment would create more issues like loss of
productivity and more conflict among the workers. With proper evaluation and action, these
issues can be avoided.
Question8:
Consultation is a form of communication that is highly developed and when a leader
consults with his/her team members, it encourages complete participation from the members and
helps in the generation of a solution that is unanimously accepted. Consultation also makes the
members believe that they are acting with a choice and knowing the fact that it is a two-way
process of exchanging information, it reduces the chances of frustrated or angry opinions.
Question 9:
The best performance plan is developed through effective discussion about it. And an
effective discussion can be done if it is a two way process; it means that during this time it is
important that the members are allowed to express their views, ask any question and come an

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agreed understanding. The leader can schedule a particular time and place for conducting this
discussion before coming up with a development of the performance plans.
Question 10:
A leader can support his/her team by reviewing their work in a frequent manner and
moreover, regular review would help the leader to know his/her team better and can assist
whenever they need help. To make the team reach the expected outcome, the leader has to
support them but cannot ignore any issues that the team may have created. Communication of
accountability and setting of standards that are mandatory to meet, is also helpful.
Question 11:
Leader can arrange regular meetings to discuss about the experience and the happenings;
he/she can also encourage teamwork and make sure that every member is eligible to perform the
tasks of priorities. The leader can also give the staff members some clear strategies and plans of
the business; he/she can identify and encourage the strength of the team more in the activities of
the work. Lastly, promoting the common achievements and goals is also helpful for ensuring the
input of the members.
Question 12:
Policies are what that addresses some important issues like what kind of behaviour is
acceptable in the work premises. Whereas procedures define a series of steps that has to be
followed consistently like the response of the organization towards violation of any policy. When
the employees get to know the gravity of these, they become serious about their responsibilities

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in order to avoid the consequences of going against it. This helps in maintaining an ethical
corporate culture in the workplace.
Question 13:
Leader must ensure that he/she is not giving feedbacks only when there is an issue with
the task that is given to the team. Appreciation of good work is a motivating factor that
encourages the team member to keep up with their good work and work harder next time for
more appreciation. A leader should identify their achievements, and reward or value it; this will
send a signal to the other employees that it is the kind of trait which is enhanced and needs to be
replicated.
Question 14:
When any issue is addressed by the team, it is significant that the right people are invited
to a meeting where the concern can be discussed. The issue should be presented clearly in the
room to avoid any misunderstandings. The members should be allowed to express their views on
the issue through an open dialogue and only after proper two way exchange of information; a
proper action plan should be created to resolve the concern.

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