Team Leadership: Strategies for Planning, Communication & Morale

This assignment provides answers to knowledge questions related to team dynamics and performance. It covers topics such as the positive and negative impacts of group dynamics, the importance of team performance plans, and methods to overcome common team challenges like meeting deadlines and communication issues. It also explores various communication methods to boost team morale and cohesion, including formal, informal, digital, and workplace communication systems. The assignment further discusses collaboration tools for remote teams, strategies for team leaders to involve members in planning and decision-making, providing constructive feedback, reaching consensus, identifying issues, and resolving conflicts. It emphasizes the significance of active listening, clear communication, and well-defined procedures in fostering effective teamwork. Desklib provides access to more solved assignments.

Assessment Task 1: Knowledge questions
Information for students
Knowledge questions are designed to help you demonstrate the knowledge which you have acquired
during the learning phase of this unit. Ensure that you:
 review the advice to students regarding answering knowledge questions in the Business Works
Student User Guide
 comply with the due date for assessment which your assessor will provide
 adhere with your RTO’s submission guidelines
 answer all questions completely and correctly
 submit work which is original and, where necessary, properly referenced
 submit a completed cover sheet with your work
 avoid sharing your answers with other students.
Assessment information
Information about how you should complete this assessment can be found in Appendix
A of the Business Works Student User Guide.Refer to the appendix for information on:
 where this task should be completed
 the maximum time allowed for completing this assessment task
 whether or not this task is open-book.
Note: You must complete and submit an assessment cover sheet with your work. A
template is provided in Appendix C of the Student User Guide. However, if your RTO
has provided you with an assessment cover sheet, please ensure that you use that.
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Questions
Provide answers to all of the questions below:
1. Outline one positive impact of group dynamics on team performance and one negative impact of
group dynamic on team performance.
Ans: Positive impact: Group dynamic allow team to achieve commo n goal with one specific
decision.
Negative impact: Group dynamic impact team performance because every individual carry sensible
behaviour providing their own viewpoint and disagreeing on common decision.
2. Explain why a team would need a team performance plan.
Ans: Every team need to carry team performance plan which allow member to identified weak
area including their own performance as well, performance plan will include certain KPI (Key
Performance Indicators).
3. Complete the table below to show various methods that can be used to help overcome the following
scenarios:
The team needs to complete a project by a
certain deadline.
Aims and objective will be provided
which allow team to meet the deadline.
The team members do not understand the
reason for undertaking the project or their
own involvement in it.
Training and development will be
provided to the team member allowing
them to understand why their
involvement is beneficial.
The team members are a diverse group and
have many different outcomes in mind. They
are struggling to organise themselves as a
team.
Team leadership is needed which allow
leader to highlight strength of carrying
diversity in a team leading success.
The team are struggling to communicate
effectively. There have been a few
miscommunications lately as some
employees are using email and some are
verbally providing updates and then
Training will be provided to team member
in terms of increasing communication
and providing better result.

forgetting what was said.
4. Provide at least five examples of communications in the workplace which can contribute to team
morale and cohesion by completing the table below:
Formal communication: Formal communication is best example
which allow team to effectively communicate
with each other considering formal
procedure.
Informal communication: Informal communication simply mean
individual will informally communicate with
each other sharing their viewpoint on certain
task.
Digital communication: This is one of the best method which allow
team to effectively communicate with each
other on digital platform.
Workplace communication system: This is another effective communication
system which allow individual and team to
effectively communicate with each other.
Chatting system: Chatting system become better in the
workplace when it comes to communicating
effectively with each other.
5. In light of the Covid-19 pandemic and employees working from remote locations, provide examples
of two tools or techniques for creating collaboration between team members.
Zoom meeting: This collaboration tool allow employee to effectively communicate via video call.
Slack: Slack is project management system allowing employee to share completed file and
collaborating effectively.
6. Team leaders need to develop strategies to ensure that their team members have input into
planning, decision making and operational aspects of work. Describe at least three strategies that
can be used to accomplish this.
Feedback: Team leader need to provide feedback allowing member to understand their weakness.
Inspiration: This is one of the best strategy which allow member to involve themselves in decision
making process.

SOP: Team leader need to provide SOP (Standard Operating Procedure) which allow member to get
clear idea about the team and task.
7. Explain how to give constructive feedback to a team member.
8. Explain what is meant by reaching consensus in a team.
Means reaching final outcome of a discussion where every team member have agreed upon one
particular decision.
9. Describe two strategies for reaching consensus in a team.
Pooling opinion which allow team leader to reach to an opinion which balanced most at one side.
Active listing: Team leader need to provide clear description of the task.
10. Outline two ways that issues can be identified by team members.
Feedback system allow team member to identify issue.
Meeting on KPI which allow team member to identify the issue.
11. Describe three strategies a team leader can use to help resolve issues in a team.
Active listening which allow team leader to carefully listen to the member.
Draw a plan which allow team leader to find better solution.
Ask team member by performing meeting with team member in the process.