Report: Managing Team Performance to Support Sainsbury's Strategy

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This report examines team performance management in the context of Sainsbury's, a major UK supermarket chain. It explores the links between team performance and strategic objectives, emphasizing the need for teams to align with the overall organizational strategy. The report details tools and techniques for setting team targets, measuring performance, and predicting future outcomes. It discusses the importance of individual commitment, highlighting the roles defined by Meredith Belbin and their application within Sainsbury's. Furthermore, it covers delegation, mentoring, and coaching as methods to achieve objectives. The report also delves into monitoring methodologies, addressing problematic performances, and the impact of team performance on meeting strategic goals. Finally, it discusses influencing methodologies to secure individual commitment and the role of individual dynamics and organizational politics in this process. The report provides a comprehensive overview of team management principles and their practical application within a real-world business context.
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Manage Team Performance to
Support Strategy
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Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
Links between team performance and strategic objectives....................................................3
Tools and techniques for setting targets for a team................................................................3
The value of team performance tools to measure future team performance..........................3
TASK 2............................................................................................................................................3
Determination of required performance targets within teams against current performance. .3
Need for individual commitment to reach objectives.............................................................3
Application of delegation, mentoring and coaching to achieve objectives............................3
Team performance plan to meet objectives............................................................................3
TASK 3............................................................................................................................................3
Tools and methodologies to monitor team performance........................................................3
Team performance against agreed objectives of the plan and address problematic
performances..........................................................................................................................3
The impact of the team performance in contributing to meeting strategy.............................3
TASK 4............................................................................................................................................3
Influencing methodologies that can gain the commitment of individuals to strategy............3
Impact of individual dynamics, interests and organisational politics in securing commitment
from individuals......................................................................................................................3
CONCLUSION................................................................................................................................3
REFERENCE...................................................................................................................................3
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INTRODUCTION
A team is a group of individuals come together in order to work towards similar goals and
objectives Strategy refers to a plan devised by an organisation which carries all the required steps
to be taken by the organisation in order to meet their objectives. It is important for every
organisation to make sure that all the teams are working towards a common objectives as
mentioned in the strategy (Brewster, 2017). In the following report discussions are made on
Sainsbury’s team and strategy. It is one of the largest supermarket chains in UK. It was
established in 1869 by John James Sainsbury at London. The following report discusses about all
the terms and techniques to sit with you studied and manage their performance. Determination of
required performance targets and evaluation of performance plan to meet objectives are also
mentioned. Other than this the report discusses about various to send me to the lodges monitor
and effective team. There are also factors related to an individual which help in management of
team and reaching a firm’s goals and objectives.
TASK 1
Links between team performance and strategic objectives
Performance management is a process which is continuously required in an organisation.
This helps in managing performance of us as well as individual in an organisation. Team refers
to a group where small number of people come together with common skills and are committed
towards a common purpose or goal. Managing team performance refers to manage the
performance of a group of people together (Haynes, Nunnington. and Eccles, 2017). When
talking about Sainsbury, company faces competition environment due to which employs of
organisations need to work together in order to survive and achieve productivity levels. Due to
lack of integration company can eventually collapse. The corporate strategy created by Sainsbury
provide the initiating point for business and objectives for departments. While achieving all the
different departmental objectives team performance is necessary as it is working to words
strategic objectives. In team there are high level of mutual interaction as well as awareness
between people. The powerful forces within team helps individual to be here and also work
towards their goals and organisational goals. It is important in order to achieve strategic
objective that all the forces work for the organisation and not against organisation.
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Tools and techniques for setting targets for a team
The major targets of team performance are work-related in which results can be seen and
individuals also take part in development of objectives. All these objectives are required to be
defined clearly and also agreed upon by each individual. In Sainsbury, managers take advice
from all the team members in order to make strategic objectives. Traditionally human resource
department was involved with performance management (Moon, Sharma and Lee, 2017). But in
today’s organisations the executives in higher management decide on all these employee’s
performance while creating strategies in the beginning.
Team performance profile questionnaire Is a great way set targets for a team. This is the
profile of questions which is specifically designed in order to measure the performance of a
team. This profile questions of all the important items which are required to be assisted in order
to manage team performance and set team targets that are already mentioned in strategy.
Managers at Sainsbury, effectively uses TPPQ in order to set targets for the team which are
internally related with strategies.
The value of team performance tools to measure future team performance
Such tools help in linking the measures to combine team measures to the organisational
measures. This tool is helping in defining to measurement points, results that the team produces,
result that individual produces to support a team, it also helps in setting the standards of
performance and a plan to track this performance of all the members working together in a team.
This clearly describes the present status of team performance. It also helps organisation in clearly
predicting its future performance (Jędrzejowicz and Ratajczak-Ropel, 2017). Through the help of
this guidance managers at Sainsbury’s is responsible for reporting results of teams go to
supervisors. Members and leaders of the team, led to sources employee are awesome recruited to
help a team in defining their goals as well as objectives. There are also various compensation for
people who will be better in a team and it is decided the managers who supervise the team
performance. This will help Sainsbury in adopting a number of different kind of teams which
also focuses on the approach of one size fits all. The management of performance helps in
increasing the quality of employees, makes their efforts worthwhile and also saves their efforts
as well as time. There are also some techniques which are hard to measure which include product
design, customer services, customer satisfaction as Willis research and development. While the
process of joining the team quality of performance of an individual helps to revert the team
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altogether. It is required by companies to make sure that they provide their teams with various
measures so that they can measure their own performances.
TASK 2
Determination of required performance targets within teams against current performance
There are a number of techniques that helps in measuring the output of a team. Some of those
techniques to measure output of a team adopted by managers at Sainsbury are mentioned below:
ï‚· Achievement of all the objectives
ï‚· Achievement of all the standards of performance which can be described as being
excellent, good, satisfactory or poor performance (Jeong and Harrison, 2017) .
ï‚· In individuals with a behaviour which is associated with performance can also be
measures which includes respect for their seniors, trust in their team members.
ï‚· Special instances of performance which are approval for a specific piece of work and so
on
Company also uses various technique to measure the inputs in the team. Below mention
our service measure the inputs and a team:
ï‚· Communication of a team is an important considered here.
ï‚· There are also some tools and techniques which specifically helps in measuring the inputs
of team in an organisation.
ï‚· There is also a measurement of individual contribution to the team which helps a team in
overall achievements of their goals.
ï‚· Individuals supporting each other in order to reach objectives and goals in time is also
another measurement.
ï‚· In order to measure inputs another important point is making sure that the work is
completed on time by employees.
Need for individual commitment to reach objectives
The philosopher Meredith Belbin have come up with some individual commitments which
are needed by an organisation to reach their goals. In this the philosopher has divided key roles
within the team. Every team requires to have people who play all this role in the team. Below
mentioned are ways in which Sainsbury uses this theory in their organisation:
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ï‚· Chairman- The role of chairman is to identify all the objectives of a group and also help to
address various issues arising (Mii and et. al., 2017). These roles are stable, dominant as well
as extroverts.
ï‚· Shaper- This role includes people who are hellbent to meet things happen. They have a
compulsory drive to
ï‚· Plant- There are extrovert people who have a very high IQ. They are those members in
teams, with visual ideas and views for a team.
ï‚· Monitor evaluator- generally into with people are monetary value date. They also have
hierarchy level that are good and releases of suggestions as well as options made by plant.
ï‚· Company worker- They are stable and controlled individually and helps not only decisions
made by management to do task which are to be completed by a team.
ï‚· Teamwork- They are visually extrovert in nature as they help in bringing together the team.
They are responsible for helping the team members to promote unity within the team.
ï‚· Complete/finishes- They are very anxious and introverted nature were impatient and always
concerned to meet the deadlines of task allotted to them.
ï‚· Expert - They are the technical person to come up with technical solutions if any such
problems arise.
Sainsbury make sure that they have a proper balance between all these roles in the team so that
they can successfully achieve higher performance of team
Application of delegation, mentoring and coaching to achieve objectives
Delegation of task refers to giving the task to the other members elected by a leader
someone in superior position (Hughes and Ahmed, 2019). It is important that leaders do not
always keep all the powers in work with them and share it with their team members. Autocratic
leadership will not be enough to complete all the work and achieve the standard. Therefore it is
required by leaders of the team to delegate work to other members of the team. Mentoring is the
part where leaders their team members by guiding them to watch the girls. This is a rule that has
leaning to words primary outcomes. A mentor can be simply said to be someone who is helping
the employs in learning something new which will help them in completing the task in the
organisation. Mentoring has a vast variety and a broad scope. Coaching and counselling are a
part of maintaining its self. Coaching and counselling cannot be isolated from entering as it deals
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with development of skills in an employee. Where is counselling deal with all the problems and
issues which are faced by employees while working in the organisation.
Team performance plan to meet objectives
Team performance usually plays a very vital role in achieving all the organisation objectives
and goals Burgelman, R.A., 2020). While making a team performance plan the managers at
Sainsbury make sure that they include the required outputs which are asked to be met by
objectives of the organisation. With the help of a team performance plan proper framework of an
organisation can be achieved. It is often seen that when a team performs together it becomes
easy for them to reach their objectives and goals.
TASK 3
Tools and methodologies to monitor team performance
There are a number of ways through which team performance can be monitored. When
talking about Sainsbury it is in a range where it operates in a number of countries and have a
number of different outlets of the world (Lampaki and Papadakis, 2018). Teamwork is very
necessary for the company as major task of companies rely upon teamwork. Below mentioned
are various steps to manage team work in Sainsbury:
ï‚· Set Objectives for the team
ï‚· Appoint an appropriate leader for the team
ï‚· Provide the team with proper deadlines in which the task is needed to be finished
ï‚· To evolving nature of market scenario these days there are also monitoring steps included
by the managers of Sainsbury into their steps of management team monitoring the team
performance include
Monitoring of performance in the first half of duties assigned- This monitoring takes place in
beginning of self in order to make sure that all the efforts of team to words the right direction. If
at this stage any problem with their performance is found mentoring is provided to them.
Monitoring the performance well second half of duties are assigned- This takes place when the
team is almost ready to reach its goal. In this monitoring is done about the required deadlines. In
this if monitoring probes to be negative company provide assistance and training to the team.
Monitoring the performance when did you do there completed- In this final stage of monitoring
the monitoring takes place for future, with the help of this they identify whether particular team
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is suited for future or changes in the team are required. This totally depends on well-being of all
the employees and workers working in a team.
This is an essential method which helps in monitoring the team from time to time and also make
sure that all the efforts and time of employs are utilised.
In order to measure effectiveness of team the managers at Sainsbury use the LaFasto and
Larson Model. In 2001 Dr Frank LaFasto and Carl Larson came up with five different elements
of an effective team. These were also called five dynamics of teamwork and collaboration. These
five elements are mentioned below:
ï‚· Team member: In this the managers assess whether all the employees are fit for their role or
not. They also look after all the skills and characteristics which employees possess and how
does those skills fit their job responsibilities.
ï‚· Team relationship: managers here look after the attitude of their employs. It is necessary to
make sure that the employees have right attitude so that forming working relationship in a
team want to be difficult.
ï‚· Team problem-solving: It is often seen that when there is good relationship in a team the
decision-making process becomes easier and there are no conflicts while making decisions.
Managers in Sainsbury focus on team problem-solving skills so that no time is wasted in
conflicts.
ï‚· Team leadership: Every team in Sainsbury have a leader who can effectively engage
everyone and also encourage and motivate them in order to complete their task in the given
time period.
ï‚· Organisation environment: It is necessary to develop right culture in the company.
Sainsbury takes care of all its employs and maintains positive working environment so that
all the team members are working with all their commitment.
Team performance against agreed objectives of the plan and address problematic performances
This section talks about objectives of human resource team of sales worry. As per the objectives
identified by HR team,
ï‚· To make sure that all the employees of Sainsbury are treated fairly and equally:
ï‚· To make sure effectiveness of employs keeps on rising in order to meet the deadlines of
organisation
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The team of Sainsbury said that the performance of employees has been positive in last five
years. The profits which organisation have been throughout are the best example of it. Most of
the customers or Sainsbury are happy with the supermarket chain. HR team performance needed
to be achieved by all the organisations and the employees in organisations in order to are needed
to meet the requirements.
The impact of the team performance in contributing to meeting strategy.
Team performance is majorly responsible to meet the strategic objective of a company.
Team performance access the factors for organisational success. It is the means used to achieve
all the targets and objectives of an organisation. It is a pre-dominant factor which usually helps
in creating enthusiastic work implement environment. There is various additional relation as well
as non-financial incentives provided two teams in order to enhance their work. For employees
working in teen enthusiastic environment help them get along with everyone while they’re
working
Assigning of work to a team is easy then assigning individual work to every person in an
organisation. This also helps in saving time of an organisation. It is also easier to get the works
done in team rather than doing a work individually (Carroll and et. al., 2017) . After the
strategic objectives are communicated with the team they divide the work into people present in
the team. The strategies are to become market leader and attain the major market share in the
market. In order to do so company always requires to bring in new locations and develop new
products which can be introduced to research team of an organisation.
TASK 4
Influencing methodologies that can gain the commitment of individuals to strategy
There are a number of factors which influence and persuasion methodologies in order to
gain commitment of an individual while working in an organisation. It is important to study
short-term as it is long-term objectives of the Strategies (Wheeler, 2017). Incentives to
employers is one of the major ways to influence them to complete the required task within given
time. Another non-financial factor for motivating employee is recognition at the workplace. This
helps them to work in a team and meant and also bring together is a team. In order to influence
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and close to get the work done another method can also be applied. Power in forcing Olympus is
another method get things done. However, the number of laws of company a present which stop
employers from practicing this on their employees.
Sainsbury comes up with a number of methods such as providing employees with a
number of benefits, incentives, recognition, and feeling of belongingness no order to make sure
that all their efforts are diverted towards organisational objectives. It is also seen that target
based incentives are provided so that employees are motivated to do well. Also non-financial
motivators can be choosing a salesman of the month by Sainsbury at every store. This provide
recognition to the employees and also help them to complete the organisational objective.
Impact of individual dynamics, interests and organisational politics in securing commitment
from individuals
It is very important to get commitment of individuals through interest and individual dynamics.
If the implies working in an organisation and more dynamic it is difficult to ensure whether all
the objectives and targets of organisation will be fulfilled in time or not.There are however two
types of individual dynamic which includes inborn talent and skills of employees and the other is
motivating environment of the organisation in order to achieve all the goals and objectives of an
organisation (Ni and et. al., 2018). Individual dynamics are important for organisations as human
resource is the most important resource which drives an organisation to words success. Sainsbury
takes various measures to make sure that individual dynamics and working towards
organisational goals.
It is also important for organisations to maintain organisational politics so that they can
secure commitment of individuals and their course of action. Organisational politics also act as
framework for organisation to achieve all the targets and objectives. It is not necessary for
organisational politics to always be democratic it can also have some features of autocratic,
democracy is not always important for organisation.
CONCLUSION
With the help of the study it can be totally describe how strategic performance management
can be linked with a team management. There are various kinds areas covered in this report of
strategic performance management in order to make a better framework for employees working
in organisation.
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REFERENCE
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